7 Help Desk Jobs

Job Title: Help Desk Executive Department: Facility Management / Resident Services Location: DLF Magnolias, Gurgaon Reporting To: Facility Manager / Estate Manager Job Summary: The Help Desk Executive will serve as the first point of contact for residents of DLF Magnolias, ensuring prompt, courteous, and efficient handling of all queries, service requests, and complaints. The role requires strong communication skills, professionalism, and coordination with multiple service teams to maintain the premium living standards of the community. Key Responsibilities: Attend to residents’ calls, emails, and walk-in queries at the Help Desk in a professional manner. Log and track all complaints, mainte...

As a Help Desk Support Specialist, you will leverage your proven working experience to provide top-notch assistance to clients. Your proficiency in English will be instrumental in effectively communicating with customers. Along with a strong knowledge of help desk software, databases, and remote control tools, your client-facing skills will ensure a seamless interaction with users. Your advanced troubleshooting abilities and multi-tasking skills will be essential in addressing various technical issues efficiently. A customer service-oriented approach will guide your interactions to exceed client expectations. Holding a BS degree in Information Technology, Computer Science, or equivalent fiel...

Here is the JD for Help Desk position. Location- Delhi, Mumbai Managing Help Desk Queries : Serve as the primary point of contact for all employee help desk inquiries. Ensure all requests are handled in a timely, professional, and efficient manner. Policy and Process Expertise : Maintain a deep understanding of company policies, procedures, and systems to provide accurate guidance and support to employees. Communication and Coordination : Effectively communicate both written and verbal responses to employees, ensuring clarity, understanding, and a positive experience. Troubleshooting & Support : Analyze and address technical or process-related issues employees may encounter, escalating when ...

Advocate for adequate, timely and cost-effective services Respond to any issues that occur during the delivery of services Assist clients with living independently in their own homes Schedule appointments for clients, answer phones and track clients’ service records Monitor the services being provided and stay up to date on any services being introduced or discontinued Evaluate the quality of all services and identify areas that need improvements. Need to co-ordinate with the service engineers to Plan & close the customer issues. Need to share the service quotes based on the incident update from the engineers. Job Type: Full-time Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Health insura...

Proven working experience in providing Help Desk support Proficiency in English Working knowledge of help desk software, databases and remote control Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills Customer service orientation BS degree in Information Technology, Computer Science or equivalent Job Types: Full-time, Part-time, Fresher Pay: ₹18,363.00 - ₹29,570.00 per month Expected hours: 24 per week Benefits: Provident Fund Work Location: In person

Advocate for adequate, timely and cost-effective services Respond to any issues that occur during the delivery of services Assist clients with living independently in their own homes Schedule appointments for clients, answer phones and track clients’ service records Monitor the services being provided and stay up to date on any services being introduced or discontinued Evaluate the quality of all services and identify areas that need improvements. Need to co-ordinate with the service engineers to Plan & close the customer issues. Need to share the service quotes based on the incident update from the engineers. Job Type: Full-time Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Health insura...

Proven working experience in providing Help Desk support Proficiency in English Working knowledge of help desk software, databases and remote control Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills Customer service orientation BS degree in Information Technology, Computer Science or equivalent Job Types: Full-time, Part-time, Fresher Pay: ₹18,363.00 - ₹29,570.00 per month Expected hours: 24 per week Benefits: Provident Fund Work Location: In person