160 Help Desk Jobs - Page 5

Role Overview: At Sectigo, we prioritize our mission of providing unparalleled peace of mind to our customers. As a Validation Specialist, you will be responsible for managing validation phone calls, tickets, and e-mails from Sectigo's customer base. Your role involves verifying SSL certificates, assisting with pre-sales and customer inquiries, and ensuring superior customer service. Key Responsibilities: - Handle day-to-day activities related to maintaining Sectigo's customer base - Provide assistance with the verification of SSL certificates - Process various types of certificates including OV, EV, email, document, and code signing certificates - Research, diagnose, troubleshoot, and resol...

Resolve help desk service calls using documented procedures. Support IT staff members on support work. Handle routine Help Desk calls to ensure timely resolution. Handle Help Desk ticketing system through Track IT. Must have IT Experience. Required Candidate profile Aspiring Candidate should be Young, dynamic energetic promising with Technical Experience in coordination on Multi-location installation HW, Server & NW Security . Excellent Communicator & GO Getter.

Our Client is a leading E Publishing Organization with Presence in Chennai. They are looking for XML data conversion executives with E Pub experience and also in XHTML and XSLT Must have handled various e publishing projects in Books or Journals or Both. Should be from E Publishing , Pre press Industry with excellent knowledge and expertise in data conversion in above formats. About the role Must handled any new project efficiently. Essential Knowledge Good knowledge of XML and DTD. Good understanding of HTML/ePub Formats. Good command over Desired Skills HTML / XML / XML TAGGING / XML DTD / XML CONVERSION

Job Description We are looking for an experienced and hands-on IT Manager to lead our IT operations at our Chandigarh/Mohali office. The IT Manager will be responsible for overseeing day-to-day IT support, managing infrastructure, leading technology projects, and ensuring data security across the organization. This role requires a balance of technical expertise, leadership, and strategic thinking . The ideal candidate will have experience across help desk, networking, databases, and cloud systems, with the ability to manage a team and deliver IT projects from start to finish. Key Responsibilities Team Leadership & Management Lead, mentor, and manage a team of 2-10 IT professionals. Foster ac...

Unit Manager - IT / Senior Unit Manager - IT - About The Role Unit Manager - IT / Senior Unit Manager - IT Job Purpose This position is open with Bajaj Finserv Ltd. Duties and Responsibilities Implement standardized processes and innovative ways to manage IT end user asset management. Ensure continuous service availability in key areasasset delivery in upcoming branches, and timely allocation of assets to new joiners as per policy. Oversee IT asset procurement, delivery, and compliance framework. Manage key vendor and team relationships to ensure consistent performance against established service level agreements. Conduct monthly reporting and reviews with service providers. Ensure clear and...

job Description: Position: HR Assistant \ {project duration 3 months} and extendable Remote opportunity Contract Duration: 3 Months Location: Work from Home (Candidates must be based in Bangalore or Hyderabad) Shift: 24x7 (Primarily Night Shift) Laptop Collection: Must be collected in person from Bangalore or Hyderabad Candidate Requirements: Experience: 6 months to 1 year in relevant roles Immediate joiners only Interview Process: Glider assessment + 1 virtual interview round Glider Assessment will be released by the end of the day Job Responsibilities: Manage time and attendance matters across multiple buildings Handle trouble ticket queues for time and attendance issues Ensure fast, accur...

ob Description: Position: HR Assistant \ Contract Duration: 3 Months Location: Work from Home (Candidates must be based in Bangalore or Hyderabad) Shift: 24x7 (Primarily Night Shift) Laptop Collection: Must be collected in person from Bangalore or Hyderabad Candidate Requirements: Experience: 6 months to 1 year in relevant roles Immediate joiners only Interview Process: Glider assessment + 1 virtual interview round Glider Assessment will be released by the end of the day Job Responsibilities: Manage time and attendance matters across multiple buildings Handle trouble ticket queues for time and attendance issues Ensure fast, accurate, and reliable data entry Resolve incoming inquiries related...

ob Description: Position: HR Assistant Contract Duration: 3 Months Location: Work from Home (Candidates must be based in Bangalore or Hyderabad) Shift: 24x7 (Primarily Night Shift) Laptop Collection: Must be collected in person from Bangalore or Hyderabad Candidate Requirements: Experience: 6 months to 1 year in relevant roles Immediate joiners only Interview Process: Glider assessment + 1 virtual interview round Glider Assessment will be released by the end of the day Job Responsibilities: Manage time and attendance matters across multiple buildings Handle trouble ticket queues for time and attendance issues Ensure fast, accurate, and reliable data entry Resolve incoming inquiries related t...

Skill sets required: Candidate should have excellent communication skills (English) Willing to work in Night shift. Should be a team oriented person with good attitude. Freshers can also apply. Any Graduate can apply. Education- UG: Any Graduate - Any Specialization, Graduation Not Required PG: Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate: Any Doctorate - Any Specialization, Doctorate Not Required

As an Analyst at AHEAD, you will be an integral part of the Managed Services team, providing essential system support for desktop hardware, operating systems, and applications. Your role will involve handling daily tasks such as installation, modifications, troubleshooting system and end-user issues, and serving as the primary point of contact for customers regarding monitoring and job scheduling within the customer environment. You will also be responsible for managing user accounts, performing limited desktop maintenance, conducting research, and developing effective solutions while considering operational policies and information assurance requirements. - Taking client phone calls from th...

Role Overview: As the IT Service Desk & Asset Management Coordinator, you are responsible for the efficient operation of the IT Service Desk and the effective management of the organization's IT assets. Your role involves providing exceptional technical support to end-users, ensuring timely resolution of IT issues, and maintaining accurate records of IT assets throughout their lifecycle. You will also be tasked with developing and implementing IT asset management strategies, ensuring compliance with software licensing agreements and regulations, and managing vendor relationships. Reporting to the IT Manager, you will support the Core office and School IT Service desk activities. Key Responsi...

Role Overview: As the IT Service Desk & Asset Management Coordinator, you are responsible for the efficient operation of the IT Service Desk and the effective management of the organization's IT assets. Your primary focus will be on providing exceptional technical support to end-users, ensuring timely resolution of IT issues, and maintaining accurate records of IT assets throughout their lifecycle. You will also be involved in developing and implementing IT asset management strategies, ensuring compliance with software licensing agreements and regulations, and managing vendor relationships. Key Responsibilities: - Act as the single point of contact for users seeking IT support - Process inco...

Key Requirements: Total 710 years of experience with 5+ years in Oracle Fusion HCM Minimum 3 full-cycle implementations of Fusion HCM (Core HR, Absences, Workforce Modelling, Help Desk) Strong configuration skills for Core HR, Absences, Benefits, and HR Helpdesk Experience in designing functional flows and Fast Formula logic Proficiency in Historical Data Conversion & Migration Solid grasp of Security processes in Fusion Apps Ability to create quality documentation: Workbooks, ASIS, Design Specs, Test Scenarios, User Manuals, SOPs Hands-on test case design for E2E business processes Experience with UAT coordination Familiar with Cloud upgrades & maintenance Leadership capabilities and abilit...

Job Title: Oracle Fusion HCM Consultant Core HR, Help Desk, Absences, Workforce Modelling Employment Type: Permanent | Full Time Key Requirements: Total 7-10 years of experience with 5+ years in Oracle Fusion HCM Minimum 3 full-cycle implementations of Fusion HCM (Core HR, Absences, Workforce Modelling, Help Desk) Strong configuration skills for Core HR, Absences, Benefits, and HR Helpdesk Experience in designing functional flows and Fast Formula logic Proficiency in Historical Data Conversion & Migration Solid grasp of Security processes in Fusion Apps Ability to create quality documentation: Workbooks, ASIS, Design Specs, Test Scenarios, User Manuals, SOPs Hands-on test case design for E2E...

As an L1 Support Associate at The Economist Group (TEG), you will play a crucial role in supporting Level 1 Technical Services for various TEG Business Units, including Economist Intelligence, Economist Impact, and Economist Newspaper. Your primary responsibilities will include ensuring smooth operations, contributing to continuous service improvement, and working closely with IT, DevOps, Engineering, Product, Project, Support teams, and stakeholders to maintain high service quality and efficiency. - Supporting 24/7/365 monitoring and triage of alerts, incidents, and service requests - Following runbooks for basic troubleshooting and resolution - Managing escalations to L2 as required - Assi...

As a Customer Support Specialist at MyAdvices, you will play a crucial role in delivering top-notch support to our digital marketing clients. Your primary responsibility will be to address client concerns efficiently through various communication channels, ensuring a high level of customer satisfaction. Here is a breakdown of what you can expect in this role: **Role Overview:** You will be part of a dynamic team that strives for excellence and works tirelessly to meet and exceed client expectations. Your ability to multitask, communicate effectively, and provide technical support will be key to your success in this role. **Key Responsibilities:** - Manage and resolve incoming support request...

Description We are seeking a skilled Desktop Support Engineer to join our IT team in India. The successful candidate will be responsible for providing technical support to end-users, maintaining desktop environments, and ensuring efficient operation of IT infrastructure. Responsibilities Provide technical support to end-users for hardware and software issues. Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Troubleshoot and resolve technical problems related to operating systems, applications, and network connectivity. Assist in the setup and deployment of new equipment and software installations. Maintain an inventory of IT assets and keep record...

Role Overview: As a Senior Manager in Customer Service Transformations, you will lead or participate in the implementation of contact centre solutions across various client organizations. Your role will involve designing and implementing best practices to ensure the successful execution of projects. You should have proven experience in project management methodology and possess strong analytical and problem-solving skills. Additionally, you will function as a "Subject Matter Expert" for Contact Center within the Analytics/AI Practice. Your expertise in Customer service, Contact Center, Service desk, Help desk verticals, statistical modeling, and machine learning will be essential for this ro...

We are looking for a friendly and reliable Customer Support Executive (Freshers Only) to join our team. The role involves helping customers with their queries, providing correct information, and ensuring a smooth service experience. Key Responsibilities: Answer customer calls, emails, and chats. Share accurate details about products and services. Handle customer issues politely and quickly. Maintain proper records of customer interactions. Follow up to ensure customer satisfaction. Coordinate with other teams to resolve problems. Requirements: Minimum Graduate (any stream) . Good communication skills (English, Hindi, Tamil/regional language). Basic computer knowledge (MS Office, Email, CRM)....

JD # Handling Client Query from call, chat & email # Assigning complaints to the concerned person # Monitoring & Providing timely resolution # Coordinating with Team Required Candidate profile # Excellent communication skills # Well organized # Soft spoken & Punctual # Basic idea of digital marketing

You will be responsible for performing online and offline demos with clients for software products. Additionally, you will provide assistance and resolve customers" technical issues through incoming and outgoing calls. It will be your duty to research, diagnose, troubleshoot, and find solutions to address customer problems efficiently. Following standard procedures, you must escalate unresolved issues to the appropriate internal teams. Providing prompt and accurate feedback to customers, ensuring proper recording and closure of all issues, preparing reports accurately and in a timely manner, and documenting knowledge in the form of knowledge base tech notes and articles are also part of your...

The Desktop Support Engineer position based in Vijayawada is a full-time, permanent role requiring a minimum of 1 year of experience. As a Desktop Support Engineer, you will be responsible for designing, organizing, modifying, and supporting the organization's computer systems. Your primary duties will include troubleshooting desktop hardware and software issues, configuring Outlook, and handling any problems related to Local Area Networks (LAN), Wide Area Networks, and Network segments. Additionally, you will be tasked with maintaining operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs. It will be your responsibility to optimize and lead pr...

Position - IT Support (Help Desk) Exp Fresher Location – Vasanth Nagar, Bangalore Shifts – 24/7 support, Rotational (Day shift and Night Shift) 6 days Working Work From Office Excellent Communication Skill Key Responsibilities: Outbound Calls: Make follow-up calls to customers regarding support tickets Conduct proactive outreach to clients for updates. Escalate unresolved issues to the appropriate internal teams. Email Communication: Draft and send professional emails for ticket updates, customer follow-ups, or issue resolution. Maintain accurate records of email interactions in the CRM or ticketing system. Ticket Support & Logging: Log all customer interactions accurately into the support s...

Being a core part of operations Innovation is one of the secrets to your success as a helpdesk Executive In this role, youll support our account directors through your vast knowledge of data trends and critical information. Likewise, youll see to it that our stakeholders get periodic trainings to ensure that they are constantly up-to-speed with helpdesk tool. Not only that, you will also be involved in periodic calls about the performance matrix with the pan-India client and the FM operations team. On top of these, youll take part in the CIWG competition to present your ideas. You will also set up the FM helpdesk in the new facilities, including the creation of the location in the tool; and,...

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. You...