159 Help Desk Jobs - Page 2

As an Analyst at AHEAD, you will be an integral part of the Managed Services team, providing essential system support for desktop hardware, operating systems, and applications. Your role will involve handling daily tasks such as installation, modifications, troubleshooting system and end-user issues, and serving as the primary point of contact for customers regarding monitoring and job scheduling within the customer environment. You will also be responsible for managing user accounts, performing limited desktop maintenance, conducting research, and developing effective solutions while considering operational policies and information assurance requirements. - Take client phone calls from the ...

As the IT Service Desk & Asset Management Coordinator, you will be responsible for the efficient operation of the IT Service Desk and the effective management of the organization's IT assets. Your role will involve providing exceptional technical support to end-users, ensuring timely resolution of IT issues, and maintaining accurate records of IT assets throughout their lifecycle. You will also be tasked with developing and implementing IT asset management strategies, ensuring compliance with software licensing agreements and regulations, and managing vendor relationships. Moreover, you will support the Core office and School IT Service desk activities and report directly to the IT Manager. ...

Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property damage claims. Support borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints and handle disbursement of claim funds. Key Responsibilities Cross trains to assist with borrower follow ups Assists answering questions in the help desk Meets and maintains availability standards, schedule adherence and attendance guidelines Updates records and note system as required Works on Claim Packets when phone lines low Handles inbound telephone calls from borro...

Roles and responsibilities Minimum 2-3 years experience in IT support, desktop support or smart hands environment Good understanding of hardware, peripherals, networking basics and Microsoft 365 environment Strong hands on capability with devices, cabling and physical equipment Good problem solving skills and ability to follow instructions and run books accurately Strong communication and coordination skills Experience with asset handling or device deployment is an advantage Knowledge of cloud services, SharePoint, Teams Phones is a plus Relevant certifications such as CompTIA A+ are desirable Must have Minimum 2-3 years experience in IT support, desktop support or smart hands environment Di...

Looking for support engineers with a strong SQL background having high problem-solving skills and the will to win. Summary With a view towards improving project delivery efficiency, we are setting up a new team in Pune that will be responsible for providing ETL support for the scheduled loads in a timely manner. We have a number of ETL loads that span a large number of clients across a diverse set of industries which need timely failure resolution in order to adhere to high standards of project delivery. This will be a high powered team that will be responsible for reducing average response time for failure resolution and come up with new and innovative ways to improve project SLAs. Responsi...

Key Responsibilities: Transition Planning & Strategy: Develop and execute comprehensive transition plans, including detailed timelines, resources, risk assessments, and impact analyses Define transition strategies in collaboration with key stakeholders, ensuring that transitions align with organizational goals, service continuity, and performance requirements Work closely with project managers, IT teams, and business units to understand the scope of transitions, assess risks, and plan for operational changes Service & Operations Transition: Manage the transition of services from project mode to operational business-as-usual (BAU), ensuring all service-level agreements (SLAs) are met Coordina...

As an L1 Support Associate at The Economist Group (TEG), you will play a crucial role in supporting Level 1 Technical Services for various TEG Business Units, including Economist Intelligence, Economist Impact, and Economist Newspaper. Your primary responsibilities will include ensuring smooth operations, contributing to continuous service improvement, and working closely with IT, DevOps, Engineering, Product, Project, Support teams, and stakeholders to maintain high service quality and efficiency. - Supporting 24/7/365 monitoring and triage of alerts, incidents, and service requests - Following runbooks for basic troubleshooting and resolution - Managing escalations to L2 as required - Assi...

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Cerner Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary The Application Support Analyst provides front-line technical and application support for Oracle Health systems, ensuring timely resolution of production issues and seamless user operations. This role focuses on rapid incident response, accu...

This position assists in the design, implementation, support, and performance tuning of a global virtual desktop environment. Youll work closely with stakeholders and global partners to ensure successful deployments based on defined requirements. Automation skills are highly desired due to the scale of the environment. As a member of the VDI team, youll help develop and implement operational procedures and standards, partner with OS support teams for future desktop architectures, and provide advanced support for Help Desk technicians and end users. Responsibilities: Scope, design, and implement VMware Horizon-based VDI deployments. Develop and maintain automation tooling for VDI deployments,...

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE looking forStaff Nurses(CVTS OT) The Staff Nurses(CVTS OT) is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE looking forPsychiatric Social Worker The Psychiatric Social Worker is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

The Staff Nurses(CVTS ICU) is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE looking forBio Medical Engineer-Trainee The Bio Medical Engineer-Trainee is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE is looking for Patient Welfare Coordinators Assist patients in understanding hospital procedures and policies Coordinate between patients, doctors, and hospital administration Address patient concerns and provide emotional support Ensure smooth discharge and follow-up procedures Educate patients on available healthcare services Maintain patient records and facilitate insurance claims

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE looking forPharmacy Purchase Coordinator The Pharmacy Purchase Coordinator is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE is looking for Pharmacist Compounding and dispensing medications, as prescribed by physicians Monitoring customersdrug therapies, advising interventions, and informing customers of any potential side effects Instructing customers on how and when to take prescribed medications Conducting health and wellness screenings Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels Keeping accurate customer records Ensuring a safe and clean working environment Completing operational requirements of the pharmacy, including verifying order entries, maintaining record...

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE is looking for Infection Control Nurse An Infection Control Nurse is a specialized healthcare professional who is responsible for preventing and controlling the spread of infections within healthcare settings They play a crucial role in ensuring patient safety and reducing the risk of healthcare-associated infections Here are some key responsibilities of an Infection Control Nurse:Developing and implementing infection control policies and procedures: Infection Control Nurses work closely with healthcare administrators, physicians, and other healthcare workers to develop comprehensive infection control policies and protocols They ensure tha...

The University Coordinator is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

The Hospital Auditor is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

JUBILEE MISSION MEDICAL COLLEGE & RESEARCH INSTITUTE is looking for Medical Records Technician Creating and maintaining electronic or paper-based medical records, including patient demographics, medical history, diagnoses, treatments, and test results Ensuring the accuracy, completeness, and security of patient medical records, in compliance with HIPAA and other regulatory requirements Reviewing and abstracting medical records to identify and code relevant diagnoses, procedures, and treatments for billing and reimbursement purposes Collaborating with healthcare providers and support staff to ensure timely and accurate completion of medical records and documentation Responding to requests for...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

We are looking for a skilled Security Analyst with 3 to 11 years of experience to join our team. The ideal candidate will have a strong background in security analysis and troubleshooting, with excellent communication skills. Roles and Responsibility Provide daily summary reports on activities and configure client tasks. Purge events frequently and offer help desk support. Troubleshoot during agent installation and provide VPN evidences. Support users in installing or uninstalling agents and resolving agent communication issues. Assist in agent upgrades and generate/share MIS reports with end-users. Troubleshoot policy-related issues and whitelist IPs, PFIDs. Share granular details of infrin...

We are looking for a skilled Telecom Engineering Advisor with 8 to 15 years of experience to join our team. The ideal candidate will have a strong background in telecom engineering and administration, with excellent problem-solving skills. Roles and Responsibility Provide technical support for Mitel administration and VOIP issues. Administer ACD call tracking boards for IT Help Desk, MaRC, SAC, and W2 Hotline. Work on acquisitions to migrate employees onto the new Mitel system. Offer 2/3 level support for all VOIP issues. Collaborate with cross-functional teams to resolve complex technical issues. Develop and implement process improvements to enhance efficiency and productivity. Job Requirem...

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years Language - Ability:English(International) - Advanced Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuit...

We are seeking a detail-oriented and highly organized Shared Services Associate to support our client's People Operations team by entering, maintaining, and validating employee data in Workday. This role is critical in ensuring data accuracy, compliance, and smooth HR transactions across the business. The ideal candidate is process-driven, thrives in a fast-paced environment, and is committed to delivering high-quality service. Key Responsibilities Enter, update, and maintain employee data in Workday, including personal information,job changes, compensation updates, and organizational assignments. Validate data for completeness and accuracy, ensuring alignment with policies and compliance re...