Technical Writer / Documentation Specialist Zato

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Technical Writer / Documentation Specialist at Zato Origin India Pvt. Ltd., you will be responsible for creating and maintaining clear, accurate, and user-friendly documentation for the Zato platform. Collaborating with product, engineering, and customer success teams, you will ensure that all technical and end-user materials are comprehensive and consistent. Key Responsibilities: - Develop and maintain API and integration documentation (Xero, XPM, etc.) - Create user guides, manuals, and help articles for Zato modules - Produce internal engineering documents and deployment guides - Build and manage a searchable knowledge base and help center - Create onboarding and train...

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Sr. Technical Writer Zenoti

3.0 - 6.0 years

4 - 10 Lacs

hyderabad, telangana, india

On-site

Asking plenty of questions so you understand not only how something works, but also why it matters to the people using it Writing beyond the obvious and educating customers on Why and How. For this, you will write screen overlay help (WalkMe), train bots to answer common How To questions, and script help articles. Acting as the customers champion and figuring out the best way to get customers the information they need Contributing to the discussions and development of in-house writing style guides of all help artifacts Wedlove to hear from you if you are: Someone with 3-6-years of experience in the industry . A self-starter . You must be a highly motivated individual who believes in taking o...

Posted 1 month ago

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