Job Description: We are looking for dynamic and customer-friendly Telecallers who can communicate fluently in Malayalam along with English or Hindi . Candidates with proficiency in additional languages will be given high preference. The role involves handling inbound and outbound calls, providing customer support, sharing product/service information, and ensuring a smooth communication experience for clients. Key Responsibilities: Make outbound calls and handle inbound inquiries professionally. Clearly communicate product/service details to customers. Maintain call records and update customer information in the system. Resolve customer queries with courtesy and accuracy. Escalate issues to the supervisor when required. Required Skills & Qualifications: Fluency in Malayalam (mandatory). Fluency in English or Hindi (either one is essential). Knowledge of additional languages is a strong advantage. Good communication and interpersonal skills. Ability to handle customer calls with confidence and patience. Basic computer knowledge and familiarity with CRM tools preferred. Prior telecalling or customer service experience is an added benefit. Preferred Candidate Profile: Pleasant communication style and positive attitude. Ability to work in a fast-paced environment. Strong listening skills and problem-solving approach. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Description: We are looking for dynamic and customer-friendly Telecallers who can communicate fluently in Malayalam along with English or Hindi . Candidates with proficiency in additional languages will be given high preference. The role involves handling inbound and outbound calls, providing customer support, sharing product/service information, and ensuring a smooth communication experience for clients. Key Responsibilities: Make outbound calls and handle inbound inquiries professionally. Clearly communicate product/service details to customers. Maintain call records and update customer information in the system. Resolve customer queries with courtesy and accuracy. Escalate issues to the supervisor when required. Required Skills & Qualifications: Fluency in Malayalam (mandatory). Fluency in English or Hindi (either one is essential). Knowledge of additional languages is a strong advantage. Good communication and interpersonal skills. Ability to handle customer calls with confidence and patience. Basic computer knowledge and familiarity with CRM tools preferred. Prior telecalling or customer service experience is an added benefit. Preferred Candidate Profile: Pleasant communication style and positive attitude. Ability to work in a fast-paced environment. Strong listening skills and problem-solving approach. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Summary We are looking for a Customer Care Executive who can handle customer calls and messages professionally, solve queries, and ensure a smooth customer experience. Key Responsibilities Handle inbound and outbound customer calls. Respond to customer queries through phone, WhatsApp, email, and other channels. Provide accurate information about products, services, and orders. Record customer issues and follow up until resolution. Coordinate with internal teams (sales, logistics, service) for quick solutions. Maintain daily call logs and reports. Ensure customer satisfaction and maintain service quality. Requirements 1–3 years of experience in customer care or call centre. Good communication skills in English and Malayalam (additional languages are a plus). Basic computer knowledge (MS Office, CRM tools). Ability to handle pressure and solve problems quickly. Polite, patient, and customer-friendly attitude. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job Summary We are looking for a Customer Care Executive who can handle customer calls and messages professionally, solve queries, and ensure a smooth customer experience. Key Responsibilities Handle inbound and outbound customer calls. Respond to customer queries through phone, WhatsApp, email, and other channels. Provide accurate information about products, services, and orders. Record customer issues and follow up until resolution. Coordinate with internal teams (sales, logistics, service) for quick solutions. Maintain daily call logs and reports. Ensure customer satisfaction and maintain service quality. Requirements 1–3 years of experience in customer care or call centre. Good communication skills in English and Malayalam (additional languages are a plus). Basic computer knowledge (MS Office, CRM tools). Ability to handle pressure and solve problems quickly. Polite, patient, and customer-friendly attitude. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job Responsibilities: Make outbound calls to customers to explain products/services. Handle inbound customer inquiries and provide accurate information. Maintain call records and update customer details in the system. Follow up with leads and convert them into sales/appointments. Achieve daily/weekly call and conversion targets. Maintain a polite, professional, and positive communication tone. Requirements: Must be fluent in Hindi (speaking and understanding). Good communication and listening skills. Basic computer knowledge. Prior telecalling/customer service experience is an added advantage. Ability to work under minimal supervision. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Title: Customer Care Executive (Malayalam & English) Job Summary: We are looking for a Customer Care Executive who can handle customer interactions efficiently and professionally. Proficiency in Malayalam along with either English or Hindi is mandatory. Knowledge of additional languages will be considered an added advantage. Key Responsibilities: Handle inbound and outbound customer calls with professionalism. Provide accurate information, support, and solutions to customer queries. Maintain records of customer interactions and follow-up activities. Coordinate with internal teams to resolve customer concerns. Ensure high levels of customer satisfaction and service quality. Meet performance targets related to call handling, response time, and customer feedback. Required Skills & Qualifications: Proficiency in Malayalam and either English or Hindi (mandatory). Strong communication and interpersonal skills. Ability to manage customer issues with patience and empathy. Basic computer literacy and familiarity with CRM systems (preferred). Prior experience in customer support or call center roles is an advantage. Ability to work in a fast-paced environment with multitasking capabilities. Additional Advantage: Knowledge of more than two languages. Experience in handling customer escalations. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Title: Customer Care Executive (Malayalam & English) Job Summary: We are looking for a Customer Care Executive who can handle customer interactions efficiently and professionally. Proficiency in Malayalam along with either English or Hindi is mandatory. Knowledge of additional languages will be considered an added advantage. Key Responsibilities: Handle inbound and outbound customer calls with professionalism. Provide accurate information, support, and solutions to customer queries. Maintain records of customer interactions and follow-up activities. Coordinate with internal teams to resolve customer concerns. Ensure high levels of customer satisfaction and service quality. Meet performance targets related to call handling, response time, and customer feedback. Required Skills & Qualifications: Proficiency in Malayalam and either English or Hindi (mandatory). Strong communication and interpersonal skills. Ability to manage customer issues with patience and empathy. Basic computer literacy and familiarity with CRM systems (preferred). Prior experience in customer support or call center roles is an advantage. Ability to work in a fast-paced environment with multitasking capabilities. Additional Advantage: Knowledge of more than two languages. Experience in handling customer escalations. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Responsibilities: Make outbound calls to customers to explain products/services. Handle inbound customer inquiries and provide accurate information. Maintain call records and update customer details in the system. Follow up with leads and convert them into sales/appointments. Achieve daily/weekly call and conversion targets. Maintain a polite, professional, and positive communication tone. Requirements: Must be fluent in Hindi (speaking and understanding). Good communication and listening skills. Basic computer knowledge. Prior telecalling/customer service experience is an added advantage. Ability to work under minimal supervision. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person