Helix Support / Technical Support Analyst-Remote Mller's Solutions

2.0 - 6.0 years

0 Lacs

delhi

On-site

As a Helix Support / Technical Support Analyst at Mller's Solutions, you will play a crucial role in providing exceptional technical support for Helix environments. Your responsibilities will include: - Providing first-level technical support for Helix users, addressing inquiries and resolving issues promptly. - Troubleshooting and diagnosing problems related to Helix Core, including configuration, integration, and performance issues. - Assisting in the onboarding and training of clients on Helix functionalities and best practices. - Documenting technical issues and solutions in detail to create a knowledge base for internal and customer use. - Collaborating with development and DevOps teams...

Posted 1 day ago

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BMC Helix Support / Technical Support Analyst-Remote Mller's Solutions

2.0 - 6.0 years

0 Lacs

delhi

On-site

As a Helix Support / Technical Support Analyst at Mller's Solutions, you will play a crucial role in providing exceptional technical support for Helix environments. Your responsibilities will include: - Providing first-level technical support for Helix users, addressing inquiries and resolving issues in a timely manner - Troubleshooting and diagnosing problems related to Helix Core, including configuration, integration, and performance issues - Assisting in the onboarding and training of clients on Helix functionalities and best practices - Documenting technical issues and solutions in detail to create a knowledge base for internal and customer use - Collaborating with development and DevOps...

Posted 1 day ago

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Apply

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