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5 - 9 years
5 - 8 Lacs
Thane, Mumbai (All Areas)
Work from Office
A performance driven professional with over qualitative experience in Quality, Process Management, Team Management and Process Transition. Associated with Teleperformance D.I.B.S, Mumbai as an Team Leader Healthcare, Quality. Strong Leadership adept at motivating teams to surpass business goals and client expectations Proven track record of managing processes, streamlining workflow & creating teamwork and an environment to enhance productivity innovatively. An effective communicator with strong analytical, interpersonal, and problem-solving skills. Ability to take ownership, multi tasking and working against stiff timelines. Role & responsibilities Key deliverables: Resolve denials on the claims Meet the quality targets Providing error feedbacks to advisors Conducting quality briefings and refresher sessions Conduct calibration sessions Report results of evaluations Preferred candidate profile Project Management Training People Management Transactional Quality Client Management Process Automation Transition Perks and benefits Pick up n drop facility
Posted 2 months ago
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