Heartium Retails

Job Overview: We are looking for a detail-oriented Back Office Executive to manage data, assist with basic graphic design tasks, and handle customer service. The role requires MS Excel proficiency, knowledge of Canva/Adobe, and strong communication skills. --- Key Responsibilities: Maintain and update data, reports, and records using Excel. Create simple designs for marketing and communication using Canva/Adobe. Handle customer inquiries via email, phone, or chat. Coordinate with teams to resolve customer issues. Perform administrative tasks and support day-to-day operations. --- Requirements: Strong MS Excel skills (formulas, charts, pivot tables). Basic graphic design knowledge (Canva/Adobe). Good communication and problem-solving skills. Bachelor’s degree preferred. Prior experience in back-office or customer service is a plus.