Job Description JOB SUMMARY: HealthSy is looking for a proactive and dependable Store Assistant to support day-to-day operations at our retail pharmacy. The Store Assistant will work closely with the Store Pharmacist to ensure smooth functioning of the store, including inventory handling, billing support, customer interaction, and maintaining store hygiene. This role is crucial in ensuring operational efficiency, excellent customer service, and timely stock handling. KEY RESPONSIBILITIES: Customer Assistance: Greet and guide customers, assist in locating products, and direct prescription queries to the pharmacist. Billing & Transactions: Support billing operations by preparing invoices and ensuring accurate billing entries. Inventory Handling: Assist in receiving, unpacking, labeling, and shelving pharmaceutical and non-pharmaceutical items. Stock Replenishment: Regularly monitor stock levels on shelves and support timely replenishment based on pharmacist instructions. Expiry Monitoring: Support the pharmacist in tracking expiry dates and segregating short-expiry and expired products. Cleanliness & Hygiene: Maintain cleanliness of shelves, display areas, counters, and storage zones to ensure a hygienic pharmacy environment. Delivery Support: Act as delivery personnel for order pick-up and assist in packaging medicines. Maintain delivery records and ensure timely deliveries as per delivery guidelines and safety protocols. System Updates: Enter product codes, price changes, and assist in basic system entries under supervision of the pharmacist. Support Stock Audit: Assist in weekly and daily stock audits by preparing stock sheets, sorting product categories, and supporting verification. Customer Feedback & Issue Reporting: Escalate customer concerns or product issues to the Store In-charge promptly and ensure follow-up when needed. Show more Show less
As a skilled and detail-oriented Store Pharmacist at HealthSy, you will be responsible for managing and overseeing pharmacy operations at our retail store. Your main duties will include dispensing medications, ensuring compliance with regulations, providing expert advice to customers, and ensuring the highest standards of pharmaceutical care. Your key responsibilities will involve attending to prescriptions at the sales counter, ensuring accurate dispensing, and offering advice on correct dosage and medication use. In cases where prescribed medications are unavailable, you will need to source them from in-house pharmacies to ensure 100% fulfillment of the prescription. Additionally, you will be required to provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes. You will also be responsible for coordinating deliveries, managing customer inquiries and support, handling cash transactions when necessary, and maintaining proper storage and security of all medications, including temperature-sensitive drugs that require refrigeration. Inventory management tasks will include verifying received stock, accurately inputting stock data into the system, conducting regular stock audits, and ensuring compliance with state and national pharmacy laws, regulations, and HealthSy Pharmacy policies. Overall, your role as a Store Pharmacist at HealthSy will be crucial in ensuring the smooth operation of our pharmacy, providing excellent customer service, and upholding the highest standards of pharmaceutical care.,