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Quality Analyst Supertails

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Supertails, located in Bangalore, is a one-stop solution for pet parents, dedicated to offering expert-led healthcare, nutrition, and training services. The Pet Clinic Customer Care team plays a vital role in providing exceptional support for pet parents. We are currently seeking a passionate Quality Analyst to join our team and help enhance our service standards. As a Quality Analyst at Supertails, you will be responsible for monitoring, evaluating, and improving the quality of interactions between our customer care representatives and pet parents. Your key responsibilities will include conducting audits of customer interactions to ensure adherence to quality standards, developing and refin...

Posted 2 months ago

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