Healthbizcare

Role: Appointment Setter Location: Remote/Hybrid Mission Turn qualified inquiries from hospitals, clinics, and doctor-owners into booked discovery calls with our sales lead. Focus on speed-to-lead, smart screening, and show rate. Outcomes (90-day targets) • 20 qualified meetings/month with decision-makers • Lead response under 5 minutes, 10 am–7 pm • Show rate 60%+ with reconfirm + reminders • Clean CRM: 100% calls logged, source tagged Key responsibilities • Call, WhatsApp, and email new leads within SLA; follow structured scripts • Qualify fit: revenue ≥ ₹5L/month, media budget ≥ ₹1L/month, decision-maker on the call • Book on calendar, reconfirm 24h and 2h before, share agenda and joining link • Recover missed calls, no-replies, and proposal ghosts with set sequences • Train–Trust–Track: follow scripts, share daily updates, hit weekly metrics • Maintain one dashboard: inquiries, booked, show rate, reasons for no-show Must-have skills • 6months–1 year in inside sales/appointment setting or medical front desk • Clear spoken English + Hindi; warm, confident phone manner • Fast learner on CRM, call tracking, and WhatsApp web • Process discipline: follows SLAs, logs every touchpoint Nice-to-have • Healthcare experience • Basic EMR/CRM tagging and calendar tools KPIs • Speed-to-lead, qualified rate, show rate, meetings/month • Data hygiene score (complete notes, tags, outcomes) • Recovered leads per week (missed/ghosted to booked) Tools you’ll use • CRM + call tracking, WhatsApp web, Google Calendar, Sheets dashboard Work hours • 6-day week, lead coverage 10 am–7 pm Compensation . Fixed salary + performance incentives on qualified shows and revenue-influenced bonuses