6.0 - 9.0 years

18 - 27 Lacs

Chennai

Work from Office

What you'll do: Identify prospective clients and meet or exceed assigned quota. Prepare sales forecast and determine sales activity goals required for attainment of assigned quota. Create consistent activity management, opportunity and account plans within Salesforce.com. Understand local market extensively and adjust sales strategies to meet changing market and competitive conditions. Generate leads, build and nurture client relationships Prepare reports/trackers as required by the various activities involved in achieving the sales quota. Adhere to the sales plan to achieve said quota and participate in periodical reviews with reporting supervisor. Qualifications you'll need : Education : Bachelors degree or more Experience : At least 6-8 years in sales selling service outsourcing/HCM solutions/related software solutions to senior level executives. Strong B2B selling experience. Proven sales track record. Effective communication, negotiation and personal grooming. Ability to connect and have engaging conversations with CEOs/CXOs etc. Ability to articulate well and convert passive clients into business deals. Bonus points if you have these: Understanding of HR/Payroll outsourcing concepts. Knowledge and understanding of automation aspects. Strong managerial ability Having an advanced degree is preferred Note : It is an individual Contributor role. Job Location : Chennai Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, visit https://jobs.adp.com/teams-roles/sales/ ADP is hiring a Sales Manager, Enterprise Accounts. Do you love networking and thrive in a fast-paced, collaborative environment? (Oh yes, we used the L word and its that serious.) Does the thought of winning sales, driving a business forward, and achieving serious results excite you? #goaldigger Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as much as possible? Well, this may be the role for you. Ready to make your mark? As a part of our sales team, youll win new business for ADP... its that simple. With a little help from our top-notch training, well set you up to make an impact starting day one. It gets even better: When you make a name for yourself at ADP, doors will open for advancement opportunities, industry-leading compensation, and even luxurious trips. As Sales Manager, youll target bringing in new business from Enterprise segment. A little about ADP: At ADP, what we do is about people. Although we have a strong history of providing solutions for human resource challenges, we strive to do more. We challenge ourselves to anticipate, think forward, and take action in a way that empowers us to shape the changing world of work. For 75 years, we've led the way in defining the future of business solutions. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we've earned accolades, including recognition as one of India's Best Companies to Work For, India's Best Workplaces for Women, India's Best Workplaces in IT & IT-BPM, and a Fortune World's Most Admired Company. Inclusion, diversity, equity, and belonging are important business priorities for ADP because of their impact on our associates, our organization, and our communities. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Sharing the link where you could explore and understand more about ADP acquisition of the company Securax: https://in.adp.com/about-adp/press-centre/2023-01-18-adp-acquires-securax-tech-solutionsindia-private-limited.aspx

Posted 1 week ago

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Senior Consultant (Product Support) Rolling Arrays Consulting Pvt Ltd

3 - 6 years

9 - 13 Lacs

Bengaluru

Remote

Customer-Centric Support: We prioritize the customer in every interaction, ensuring world-class Customer Satisfaction. Support is delivered in alignment with Service Level Agreements (SLAs) and performance metrics, coupled with timely, clear updates to customers regarding issue progress and resolution plans. Technical Expertise and Problem Resolution: Gain deep knowledge of our SaaS products, including HCM and Workforce Management solutions, to address escalated issues effectively. Use advanced troubleshooting techniques to replicate customer scenarios, identify solutions, and escalate to engineering as needed for resolution. Knowledge Sharing and Continuous Improvement: Contribute to our Knowledge-Centered Support (KCS) system by developing and maintaining articles. Build expertise in specific product areas to mentor team members, enhancing overall team performance and readiness. Collaboration and Stakeholder Engagement: Collaborate effectively with internal teams and stakeholders, ensuring smooth communication and issue progression. Serve as an escalation point for complex support cases, driving timely and satisfactory resolutions. Comprehensive Documentation and Training: Ensure thorough documentation, including user manuals, process guides, and support collateral, to facilitate seamless handovers and user onboarding. Conduct UAT briefings and support UAT sessions, addressing any configuration-related issues. Process Excellence and Customer Advocacy: Advocate for customers by collaborating with product teams to prioritize feature enhancements and align the product roadmap with customer need. On-Call Work Requirements: Participate in on-call rotations to provide occasional after-hours support to ensure seamless operations and collaboration. JOB REQUIREMENTS Basic Qualifications: Strong written and verbal communication, listening, and interpersonal skills Fluency in English (written and spoken) Proven analytical and problem-solving skills with exceptional attention to detail Minimum 3 years of experience supporting SaaS products in a customer-facing role Strong organizational and time-management abilities, with a track record of achieving high customer satisfaction and meeting performance metrics Proficiency in using computer applications, including the Microsoft Office Suite Preferred Qualifications: Experience with HCM solutions, especially those integrated with SAP SuccessFactors Familiarity with APIs and networking protocols (TCP/IP, SFTP, VPN) Familiarity with databases, basic SQL queries, and data management tools Experience with case-tracking systems and related tools like JIRA

Posted 2 months ago

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