Job Summary: We are seeking a seasoned Functional Consultant with 8 to 10 years of experience in Human Capital Management (HCM) modules along with working knowledge of General Ledger (GL). The ideal candidate will play a key role in requirement analysis, solution design, configuration, and implementation, ensuring seamless integration between HR and Finance systems. Key Responsibilities: Lead requirement gathering sessions and translate business needs into system configurations for HCM and GL modules. Configure and optimize Core HCM functionalities such as Workforce Administration, Payroll, Benefits, Talent Management, and Absence Management. Collaborate with finance teams to support HR-to-GL integration for processes like payroll costing and journal entries. Drive fit-gap analysis and design scalable solutions aligning with best practices. Lead data migration, data validation, and system testing activities. Guide UAT (User Acceptance Testing) and support users during and after go-live. Develop and maintain functional specifications, test scripts, and user training materials. Coordinate with technical teams to ensure accurate translation of functional requirements into system solutions. Ensure compliance with internal controls and audit policies across HR and Finance modules. Required Skills & Qualifications: Bachelors degree in HR, Finance, IT, or related discipline. 8 to 10 years of hands-on experience in HCM modules (Oracle, SAP, Workday, etc.). Working knowledge of General Ledger functionality and financial integrations. Proven experience in at least two full-cycle ERP implementations. Strong understanding of HR, Payroll, and finance workflows. Excellent analytical, documentation, and interpersonal skills. Ability to lead functional discussions and mentor junior consultants. Preferred Qualifications: ERP certification in HCM (e.g., Oracle HCM Cloud, SAP SuccessFactors, Workday). Experience with payroll-to-GL reconciliation. Domain knowledge in multiple geographies or statutory compliance requirements. Familiarity with time and attendance or workforce scheduling systems.

We are looking for an experienced BIP (BI Publisher) Report Developer with strong expertise in PL/SQL to join our team. The ideal candidate will be responsible for designing, developing, and maintaining reports using Oracle BI Publisher and writing efficient PL/SQL queries and procedures to support reporting needs. Key Responsibilities: Design and develop BI Publisher (BIP) reports based on business requirements. Write and optimize PL/SQL queries, procedures, and packages to extract and manipulate data from Oracle databases. Collaborate with business analysts and stakeholders to understand reporting requirements and translate them into technical solutions. Create data models and templates for BIP reports. Ensure reports are accurate, user-friendly, and delivered on time. Perform unit testing and troubleshoot issues with existing reports and data logic. Support performance tuning of PL/SQL queries and improve data processing efficiency. Document report designs, data sources, and logic for future maintenance. Required Skills: 5 to 7 years of experience in Oracle BI Publisher (BIP) report development. Strong expertise in PL/SQL development , including complex queries, procedures, functions, and performance tuning. Hands-on experience with Oracle EBS/Fusion data models (preferred). Experience with XML, XSL, and RTF templates used in BIP. Good understanding of data warehousing concepts and reporting tools. Strong problem-solving and analytical skills. Ability to work independently and in a team environment. Excellent communication and documentation skills. Preferred Qualifications: Experience with Oracle Cloud (Fusion) Reporting tools (OTBI, BIP). Knowledge of Oracle ERP modules such as Financials, HCM, SCM, etc. Bachelors degree in Computer Science, Information Technology, or a related field.

Oracle HCM Tech- Integration Consultant3 Functional knowledge of Compensation and Equity area in Oracle is plus -HCM Techno-Functional Engineers / Integration Engineers with core expertise in HCM extract , HCM API integration , HDL imports . Added expertise in Mulesoft would be a highly desirable but not mandatory. Oracle HCM Tech (Integrations, Data Conversion , Reports, Fast Formulas, OIC(Optional)) + Functional Coverage. Hands-on expertise with Oracle HCM tools such as OTBI, BI Publisher, and HDL/SDL. Optional experience with Oracle Integration Cloud (OIC) is a strong advantage. Strong problem-solving skills with the ability to work independently and collaboratively in a team. Excellent communication and documentation skills.

Program Manager- OTL1 Must have 5+ year experience, at least one implementation and deep knowledge in HCM Applications technology Lead and manage end-to-end Oracle program lifecycles, including planning, execution, monitoring, and closure. Collaborate with stakeholders, technical teams, and business units to define program scope, objectives, and deliverables. Coordinate and oversee Oracle implementations, upgrades, integrations, and support initiatives. Ensure alignment with business goals, timelines, budgets, and compliance requirements. Manage multiple project teams, vendors, and third-party consultants. Drive risk management, issue resolution, and change management processes. Prepare and present status reports, dashboards, and executive updates. Ensure quality standards and best practices are followed in program delivery. Develop training and communication plans for end-users and stakeholders. Proven experience managing large-scale Oracle ERP (Cloud or EBS) or HCM/SCM programs. Excellent communication, leadership, and stakeholder management skills. Hands-on experience with Oracle Cloud ERP / HCM / SCM / Financials modules. Should have exp in Oracle SaaS experience in Architecture, Data Migration, Integration, Reporting, and Extensions; including experience HCM Cloud inbound and outbound capabilities as well as reporting and extensions Project managementplanning, tracking scope, collecting and reporting status, identifying, communicating, and mitigating risks; effectively managing resources and identifying needs and changes, Project managementplanning, tracking scope, collecting and reporting status, identifying, communicating, and mitigating risks; effectively managing resources and identifying needs and changes PMP, PgMP, or Oracle certifications preferred. Experience with Agile, Waterfall, and/or hybrid project methodologies.

Workday Integration Consultant1 Minimum 7+ years’ experience in Workday implementation/configuration support. Must have - Workday experience using Cloud Connect for Benefits, EIB, Core Connectors, Document Transformation and Workday Studio. Hands on experience configuring in Workday general HCM, business process framework, and reporting. Experience in other functional areas of the Workday is a plus. Experience with Workday functional areas outside of Core HCM, i.e., Learning, Benefits, and Compensation, etc is a huge plus. Experience in building and supporting integrations for Workday HCM Applications Experience in supporting Workday interfaces with internal/external applications and other vendor applications. Experience with HCM functional leads for troubleshooting integration issues Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards) Design, develop and test integrations between Workday HCM and other applications. M&A (merger and acquisition) experience would be an additional advantage. Workday Integration Certifications are highly desired. Design and deliver future-ready Workday solutions to help the company to optimize the HR functions and enhance employee experience. Identify, assess, and solve complex business problems for integrating the Workday cloud application with external applications across a wide array of HR functions, where analysis of situations or data requires an in-depth evaluation of variable factors. This position will also support workday integration & strong knowledge of XML, XSLT development/testing. Contribute to overall project objectives and specific deliverables. Design, build and support testing of Workday integration code base including Studio, EIB, CCW, PECI, PICOF and supporting 3rd party coding. Ability to work and coordinate with cross-functional teams on data related inquiries. Timely identification and escalation of risks and development of alternative technical and functional approaches when necessary Strong written and verbal communication skills

As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. As HR Transformation Consultant in EA Product Suite:* You own the business process design, configuration development and implementation of the solutions to meet your clients' needs You lead business process and configuration workstream and their day-to-day activities You analyze business requirements for configuration, plan and lead delivery of workshops and facilitate client events. You propose solutions, addressing client business issues and objectives. You apply strong business skills and methodologies to interpret data, business processes and deliver solutions to clients. You deliver the highest quality and value to our customers & seek opportunities for additional business Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise ability to absorb professional knowledge quickly and develop skills related to technical, functional, software and soft skills. You should demonstrate good interpersonal, and collaboration skills. In addition, good communication skills for effective interactions with project partners Strong understanding of HR processes and strategies for large organisations You should be willing to skill-up in multiple technologies, work in any IBM location and travel as required Exposure to one or more of the functional areas in HR not limited to HCM, Talent & Performance Management, Compensation & Benefits, Learning, Recruiting Preferred technical and professional experience MBA graduates with specialization in HR and academic scores throughout & Fluent interpersonal skill (written and spoken) * Prior work experience in meaningful area of HR or Enterprise Applications using HR processes will add more value * Proven interpersonal skills while contributing to team effort by accomplishing related results as needed and Up-to-date technical knowledge by attending educational workshops, reviewing publications

Workday Technical Consultant About ONX HOMES: ONX Homes is an integrated Design Tech company on a mission to reshape the home building industry. Founded by construction experts, design thinkers, and technology leaders, we utilize human-centric design, environmentally conscious materials, and offsite manufacturing technology to create beautiful homes and sustainable communities. We partner with landowners and leverage our unique vertically integrated capabilities and advanced offsite construction facilities to build and deliver sustainable, high-quality homes in half the time of onsite construction. Recruitment Policy: ONX Homes will recruit based on merit and in compliance with all relevant legislation and is committed to recruitment and selection processes that are open, competitive, and based on merit. We are committed to valuing diversity and promoting equality. Job Summary: We are seeking an experienced Workday HCM Consultant with strong integration skills to join our team. This role will be responsible for configuring and supporting Workday HCM modules as well as designing and maintaining integrations between Workday and other internal/external systems. The ideal candidate has a solid understanding of HR processes and Workday s integration tools (EIB, Core Connectors, Studio, PECI, etc.) and will be responsible for configuring, maintaining, and supporting Workday HCM modules across multiple regions, including India, USA, and UAE countries .

Quadrangle is excited to be partnering with a leading global organization that is in the process of establishing a cutting-edge IT hub in Bangalore . We are currently looking to hire a HRIS Delivery Analyst who has worked as a Technical Consultant and has Handson on the highlighted points as mentioned in below : As an HRIS Delivery Analyst with a primary technical application focus, you will play a key role in the management and optimization of our HR technology landscape, with a strong emphasis on Oracle HCM Cloud . This position involves close collaboration with both IT and HR stakeholders to support the development, implementation, and continuous improvement of HR systems and processes. Your core responsibility will be to support the technical configuration, integration, and enhancement of our HRIS applications, ensuring the systems are aligned with business needs, scalable, and optimized for performance. You will act as a subject matter expert in Oracle HCM Cloud, contributing to a wide range of global HR technology initiatives and playing a crucial role in driving system efficiency, innovation, and user support. Your Responsibilities: You contribute to the management and optimization of all relevant HR applications. Needs to develop and modify applications You take ownership of Oracle HCM technical system configuration. You conduct thorough business analysis to understand the needs and objectives of the HR department and other stakeholders. You gather and document detailed requirements for Oracle HCM system enhancements and new implementations, translating business requirements into functional/technical specifications and system configurations. You collaborate with technical teams to ensure accurate and efficient implementation of requirements. Your profile: Basic Requirements A bachelor's degree in information systems, Engineering, or a related field is required. Advanced degrees and HRIS certifications, such as Oracle HCM Cloud certification(s), is considered a plus. A minimum of 12 to 15 years of experience (senior position) Minimum 8 years of experience (junior position) of HRIS experience, with experience with Oracle HCM Cloud. An experience in a global or multi-country company is beneficial, including understanding of global HR processes and requirements, and experience in contributing to global HRIS projects. Technical Knowledge A strong technical acumen, including strong experience on data and integration tools C methods in Oracle Cloud, such as HDL, HSDL, HCM Extracts, Rest API and BIP. More broadly, the ability to understand and work with complex HR systems, troubleshoot system issues, and learn new technologies quickly. Knowledge of SQL, HTML, and XML is a plus. A solid understanding of HR processes and data, including Core HR, recruiting, journeys, learning, compensation, talent management, and absence management. At least 7 years of hands-on experience with Oracle HCM Cloud is required. This should include: Deep understanding of Oracle HCM Cloud functionalities C interconnectedness. Strong experience with Oracle HCM Cloud integration methods. Experience with Oracle HCM Cloud reporting (OTBI C BIP), including creating and running reports, and leveraging reporting capabilities to provide data-driven insights. Exposure to Redwood pages and Visual Builder Studio configurations. Experience training and supporting end-users. Experience in contributing to cloud projects, for example: functional module implementations, upgrades, and process improvements. Understand Oracle release management, regression testing C troubleshooting. Needed Skills Strong technical and business acumen, with the ability to understand business needs and translate them into system requirements. Excellent problem-solving skills, with the ability to troubleshoot system issues and find effective solutions. Excellent communication skills, with the ability to effectively communicate technical information to non-technical stakeholders. Willingness to work flexible hours on a shift basis, as needed, to support our global workforce and adapt to varying time zone requirements. Your team: The Group IT HRIS (Human Resource Information Systems) team is responsible for the management and maintenance of Carmeuses HR IT landscape. This ranges from HCM to travel C expense applications. The team is composed of IT professionals with a strong HR business acumen, based in various locations, supporting Carmeuses HR business process leads C other HR stakeholders. The team contributes to ensuring efficient, seamless system operations, assisting in generating business reporting and driving strategic HR technology initiatives/system p=improvements. Joining Carmeuses HRIS team means becoming a vital part of significantly contributing to an array of interesting, strategic, IT C HR initiatives.

Greetings from Cognizant!!! We are hiring for Permanent Position with Cognizant. Experience:- 3 - 6yrs and 9-12 yrs. Mandatory to have experience in Workday HCM. Work Location: PAN INDIA Interview Mode : Virtual Interview Date : Weekday

Role & responsibilities Job Summary: We are seeking a proactive and experienced incumbent to manage Workday Recruiting and HCM workstreams. The incumbent will be responsible for engaging with respective workstreams to support new enhancements and resolve issues. This role requires a strong understanding of Workday systems, excellent problem-solving skills, and the ability to collaborate effectively with various teams. The ideal candidate will have a minimum of 3-5 years of Workday experience and 6-10 years of overall experience in recruiting and human capital management (HCM). Key Responsibilities: Workday System Management: Oversee and manage Workday Recruiting and HCM workstreams, ensuring optimal performance and utilization. Enhancement Support: Engage with workstreams to identify opportunities for enhancements and implement new features in Workday. Issue Resolution: Provide timely support to resolve issues within Workday Recruiting and HCM workstreams, ensuring minimal disruption to operations. Collaboration: Work closely with various teams to understand their needs and provide solutions that enhance the efficiency of Workday systems. Performance Reporting: Prepare and maintain reports and dashboards, providing insights and recommendations for improvements. Data Analysis: Consolidate and analyze data from multiple sources, offering actionable insights to improve recruitment and HCM processes. Governance and Audits: Conduct regular process checks and audits to ensure compliance and highlight any gaps in the system. Continuous Improvement: Suggest and implement continuous process improvements, draft and design new processes as needed. Preferred candidate profile Experience: Minimum 3-5 years of experience with Workday Recruiting and HCM workstreams, and 6-10 years of overall experience in Recruiting and HCM. Skills: Strong command over MS Office suite, especially Excel (data mining, vlookups, array formulas, pivot tables) and PowerPoint. Excellent analytical skills and attention to detail. Solid organizational skills with the ability to interpret reports and data. Proficient in ERP software and office applications. High energy level and ability to work independently. Demonstrated history in similar roles. Work Location : Gurugram/Noida Suitable candidates can share their updated CV on mtanwar@r1rcm.com HR- Mansi Tanwar

Min 12+ yrs of experience in Practice Management, Project/Program Management (includes Project Financials as well) , Solution Design, Delivery lead roles for Implementation, Data Migration, Integration and Change Management.

We are seeking an Oracle Cloud HCM implementation consultant who will be responsible for leading the end-to-end implementation of Oracle Cloud HCM Core HR and Payroll modules. This role involves working closely with clients to gather requirements, perform gap analysis, design solutions, map business processes, and configure systems. Proven experience in end-to-end Oracle Cloud HCM implementations with hands-on experience implementing both Core HR and Absence Management modules. Strong knowledge of Oracle HCM configurations, setups, and transactions specific to the Core HR and Absence Management modules. Oracle Cloud HCM Implementation certifications (e.g., Oracle Payroll Cloud Implementation Professional) are highly preferred. Exceptional written and oral communication skills with attention to detail and ability to explain technical concepts to varied audiences. Strong team player with ownership mindset and escalation skills when necessary. Lead end-to-end implementation of the Oracle Cloud HCM Core HR and Payroll modules. Gather requirements, analyse gaps, design solutions, and map existing HR business processes. Configure Core HR module including work structures and employee life cycle processes. Configure and test Payroll modules, ensuring integration with other systems. Configure payroll elements and calculation to support absence payments. Design and support workflows, fast formulas, approval hierarchies, and role-based security setups. Lead and execute unit, system integration, and user acceptance testing (UAT). Provide user training and support for both rollouts and live environments. Create and maintain comprehensive project documentation

We are seeking an Oracle Cloud HCM implementation consultant who will be responsible for leading the end-to-end implementation of the Oracle Cloud HCM Absence Management module. This role involves working closely with clients to gather requirements, perform gap analysis, design solutions, map business processes, and configure systems. Proven experience in end-to-end Oracle Cloud HCM implementations with hands-on experience implementing the Absence Management module. Strong knowledge of Oracle HCM configurations, setups, and transactions specific to the Absence Management module. Oracle Cloud HCM Implementation certifications (e.g., Absence Management Cloud Implementation Professional) are highly preferred. Exceptional written and oral communication skills with attention to detail and ability to explain technical concepts to varied audiences. Strong team player with ownership mindset and escalation skills when necessary. Lead end-to-end implementation of the Oracle Cloud HCM Absence Management modules. Gather requirements, analyse gaps, design solutions, and map existing HR business processes. Configuration of eligibility profiles, absence plans, accrual rules, and carryover policies. Lead and execute unit, system integration, and user acceptance testing (UAT). Provide user training and support for both rollouts and live environments. Create and maintain comprehensive project documentation.

We are looking for an Oracle Cloud HCM Helpdesk Lead implementation consultant to join our team who will be responsible for leading the end-to-end implementation of Cloud HCM HR Helpdesk. This role involves working closely with clients to gather requirements, perform gap analysis, design solutions, map business processes, and configure systems. Proven experience in end-to-end Oracle Cloud HCM HR Helpdesk implementations. Strong knowledge of Oracle HCM configurations, setups, and transactions specific to Helpdesk a Oracle Cloud HCM certifications (e.g., Oracle Global Human Resources Cloud Implementation Professional) are highly preferred. Exceptional written and oral communication skills with attention to detail and ability to explain technical concepts to varied audiences. Strong team player with ownership mindset and escalation skills when necessary. Lead end-to-end implementation of Oracles Cloud HCM HR Helpdesk module. Gather requirements, analyse gaps, design solutions, and map existing HR business processes. Design, configure, and test service request workflows, queues, routing rules, and knowledge bases in the Helpdesk module. Build learning structures including courses, offerings, learning paths, specializations, and automated learning assignments. Lead and execute unit, system integration, and user acceptance testing (UAT) for the Helpdesk module. Provide user training and support for both rollouts and live environments. Create and maintain comprehensive project documentation.

We are looking for Oracle Payroll Functional Consultant, who will be responsible for implementing and supporting Payroll module. This role involves working closely with clients to gather requirements, perform gap analysis, design solutions, map business processes, configure systems, and provide ongoing support. Also, Responsible to create detailed project documentation, train users, and manage multiple projects simultaneously, including onsite and offshore assignments. Proven experience in at least three end-to-end Oracle Payroll Cloud implementations Strong knowledge of Oracle Payroll configurations, setups, and transactions Oracle Payroll Cloud certification is desirable. Effective communication and ability to explain technical concepts to varied audiences. Demonstrated ability to work in a multi-tasked, high-pressure environment. Strong team player with ownership mindset and escalation skills when necessary. Lead end-to-end implementations of Oracle Payroll Cloud module for companies in the UK Gather requirements, analyse gaps, design solutions, and map business processes. Configure and test Payroll modules, ensuring integration with other systems. Configure payroll elements and calculation to support absence payments. Provide user training and support for rollouts and live environments. Create and maintain comprehensive project documentation.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. Were committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. #LI-DNI Shift Timing: APAC Why were hiring: At WPP, technology is at the heart of everything we do, and it is WPP IT s mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP s petabytes of data. Reporting to the Workday Services Reporting Lead, this role is vital to ensuring that WPP s HCM Workday reports are supported and enhanced as required by our business partners while remaining a source of reliable data and insight to support business decisions. This is an exciting and varied role within the Workday Services Reporting Team which provides a world-class level of Workday reporting support and enhancement. What youll be doing: Support and development of HCM reports in Workday Provide day to day support including monitoring and addressing service requests Support business and SSC colleagues during key financial activities such as month-end close and accounting system data loads Working with business partners to gather requirements for enhancements to existing reports and delivery of new reports as approved Support colleagues to build reporting self service capabilities where appropriate Safeguard global standards and principles against competing requests and priorities Training and onboarding of future Reporting team members in engineering centres. Champion recommendations for continuous improvement in our reports and rationalization of reports while maintaining a source of data that our business partners can trust What youll need: 7+ years of experience with Workday HCM Proficiency in HR related processes Report Writer proficient in building and maintaining Advanced, Composite and Matrix Reports in Workday, particularly for financial applications Strong working knowledge of Workday Reports and Dashboards (Discovery Boards) both building and support Knowledge of how to assist in the review, testing, and implementation of software updates and enhancements. Experience in the following Workday HCM functional areas Excellent data analysis skills, Excel, and PowerPoint presentation skills Superior communication skills and the ability to collaborate with all levels of an organization Ability to interact in a consultative way with stakeholders in order to identify opportunities, triage issues, and develop solutions Creative problem solver and strategic thinker - able to look for opportunities in existing systems and procedures with consideration of underlying factors and develop elegant solutions to address business needs Self-starter with ability to work in a fast-paced environment, handling multiple requests at once, while delivering accurate and timely results. Workday Pro Certification in Reporting, Financials, or relevant functional area would be beneficial Who you are: Youre open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. Youre optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. Youre extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What well give you: Passionate, inspired people - We promote a culture of people that do extraordinary work. Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Role-Oracle Cloud HCM Functional Consultant Module- OTL//US Payroll/Talent//Benefits//ORC//Helpdesk//security Looking for candidates with max 1 Month of notice period or Immediate Joiners Location- Pune, Bangalore, Hyderabad, Gurgaon, Trivandrum REMOTE OPPORTUNITIES AS WELL!!!! 1. The candidate is expected to have 7 + of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 7 end-to-end HCM implementations of which at least 3 should have been with HCM Cloud. 2. The candidate must have expert working experience in Talent//US Payroll//OTL //ORC //Benefits Modules. 3. In-depth understanding of HCM Cloud business process and their data flow. 4. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. 5. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. 6. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager 7. Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables 8. Candidate should be open for domestic or international travel for short as well as long duration. Interested candidates can mail their cv at jasleen@hiresquad.in or call at 8766331528

> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM).

> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM).

Staff Consultant Mulesoft Experience 2 to 4 years Work with project leads to understand the requirements and design Participate In requirement discussions and support project leads to convert High level design into a technical design document. Be aware of the features of Mulesoft , strengths and limitations of the tool and suggest alternatives where needed. Design RAML specifications and APIs , knowledge on MuleSoft API Development, MuleSoft Flow development and MuleSoft cloud hub. Proficient with the MuleSoft Anypoint Platform Identify test scenarios and create unit test plans Build and test Integrations as per requirements. Ability to communicate clearly, assertively, having a good command over English language to be able to interact with customers to solicit requirements. A strong penchant to learn new tools and technologies and be ready to adapt as per project demands. Good experience in Oracle SQL and PL/SQL languages A Good understanding of Oracle Fusion ERP/PPM/HCM API capabilities Understanding of Oracle Fusion ERP/PPM/HCM Data Model Understand API REST and SOAP Familiar with API testing tools. Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width) and various protocols like SFTP, HTTP etc.

Job Descritpion 3 - 5 years of experience in Oracle Cloud Technical Handson experience on BI Reports, OTBI Reports, Extracts and Fast Formulas Should have technical experience on Core HR, Benefits and OTL Willing to work in a team Experience in gathering requirments, build, documentation and testing

EBS modules (Financials, SCM, HCM, Procurement, etc.). Technical Skills: Strong knowledge of Oracle PL/SQL, SQL, Oracle Reports, Oracle Forms, Workflow and other Oracle development tools. Experience with integration tools (e.g OAF, Web Services). Required Candidate profile Functional Skills: In-depth knowledge of business processes and best practices in EBS modules. Ability to map business requirements to system functionality. Perks and benefits As per MNC standard

- As a Subject Matter Expert 1. Should have Strong Functional Experience (Configuration & Solution) in HCM Cloud Must Have Benefits, Compensation 2. Should have around 6 yrs experience working in Support Projects 3. Good understanding of the HCM Business Processes. 4. Good experience in handling Clients on - , Solution, Support Issues, Demo 5. Good experience working on , Functional Design documents & End to end Functional Testing. 6. Understanding of Offshore Onsite Delivery model is an advantage. 7. Though not a complete Technical should be able to query the data for analysis/debug. 8. Generic a. Strong communication and Client Interaction skills. b. Should be an Active Team Player with a good attitude and aggressive mind set, c. Ability to learn quickly and deliver. 9. Experiencearound 6 years

As Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Build, automate and release solutions based on clients priorities and requirements. Explore and discover risks and resolving issues that affect release scope, schedule and quality and bring to the table potential solutions. Make sure that all integration solutions meet the client specifications and are delivered on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Expertise in Oracle Cloud HCM Technical. Completed at least 3-4 full life cycle implementations of HCM Cloud projects with HCM Technical in 2 projects. Fast Formula and HCM Extract is Mandatory. BI/OTBI, HDL & HSDL is Mandatory. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results Preferred technical and professional experience Excellent written and verbal interpersonal skills for coordinating across teams. Personalisation is desirable and Core HR (Basic). Certification in Cloud is an advantage

As Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Build, automate and release solutions based on clients priorities and requirements. Explore and discover risks and resolving issues that affect release scope, schedule and quality and bring to the table potential solutions. Make sure that all integration solutions meet the client specifications and are delivered on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Expertise in Oracle Cloud HCM Technical. Completed at least 3-4 full life cycle implementations of HCM Cloud projects with HCM Technical in 2 projects. Fast Formula and HCM Extract is Mandatory. BI/OTBI, HDL & HSDL is Mandatory. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results Preferred technical and professional experience Excellent written and verbal interpersonal skills for coordinating across teams. Personalisation is desirable and Core HR (Basic). Certification in Cloud is an advantage