About HC Intellect HC Intellect is a trusted provider of end-to-end Revenue Cycle Management (RCM) services, empowering US healthcare organizations with innovative solutions in billing, coding, claims, and patient engagement. We streamline financial operations so our clients can focus on what matters most — delivering quality care. 🔗 www.hcintellect.com 🧭 Where Insight Meets Innovation – Business Analyst Role Open 🔸 Location: Perungudi, Chennai. 🔸 Type: Full-time. 🔸 Experience: 5+ years. You don’t just analyze data. You connect people, processes, and potential. We’re hiring a Business Analyst who lives and breathes Revenue Cycle Management (RCM) and can bring clarity, automation, and innovation to the way healthcare works. ✶ Your Mission ⇢ Turn business problems into structured, scalable solutions ⇢ Collaborate with Dev + AI teams to automate pain points ⇢ Optimize pain management coding workflows ⇢ Guide stakeholders with real-time, data-backed insights ⇢ Document. Design. Deliver. 🛠 What You Bring ⊚ 5+ years in US Healthcare RCM ⊚ Deep knowledge of ICD-10, CPT, and CDT ⊚ Strong understanding of billing flows & payer-provider operations ⊚ Proven stakeholder management & documentation skills ⊚ A self-driven mindset with a builder’s spirit 🧠 Bonus Points If You Have ✧ Worked on AI/ML projects in healthcare ops ✧ Exposure to pain management coding ✧ Certifications (CPC, CCS) or experience with EHR/EMR systems ☄️ What’s In It For You ↳ Competitive pay aligned with market standards ↳ High-impact role in a fast-evolving healthcare tech environment. ↳ Chance to work at the intersection of healthcare + technology ↳ Full ownership, faster growth, and visible contributions We’re not just hiring talent we’re building a team that cares, creates, and delivers. If this sounds like you, we’d love to connect. Apply - Careers@hcintellect.com #BusinessAnalyst #HealthcareRCM #AIinHealthcare #HealthcareJobs #ChennaiJobs #MedicalCoding #RevenueCycleManagement #NowHiring #CareerWithImpact #HealthTech #Automation #ProcessImprovement #HealthcareTechnology #RCMTech #TechInHealthcare #DigitalHealth #DataDriven #BPM #AnalyticsJobs
Role & responsibilities: Perform pre-call analysis and check status by calling the payer or using IVR or web portal services Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference Record after-call actions and perform post call analysis for the claim follow-up Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments. Preferred candidate profile: 1-6 Years experience in accounts receivable follow-up / denial management for US healthcare customers Fluent verbal communication abilities Knowledge on Denials management and A/R fundamentals will be preferred Willingness to work continuously in night shifts Basic working knowledge of computers. Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus. Benefits: Two-way Cab Facilities Provided (No Deductions) Fuel Allowance Attractive Incentive Plan Internal Job Promotions Opportunity Corporate Meal Benefits Interested Candidates can share their Resumes to 7305285238 or 7845361897. Interview Mode: Virtual MS Teams.