Haystack Marketing Services Pvt Ltd

Role: Account Manager Location: Mumbai Experience: 1 - 3 Years About The Media Ant The Media Ant is a 9-year-old tech lead media agency. We are India’s largest media agency offering media planning and buying service completely through its self serve platform www.TheMediaAnt.com. The Media Ant is winner of various startup awards and has worked with more than 500 brands over the last 9 years. Please visit our website for more information. TheMediaAnt, is on a mission to make advertising space discovery, media planning and execution of marketing campaigns more effective by use of technology. Over the last 9 years, we have been successful in aggregating over 3 Lakh advertising spaces covering every nook and corner of India. With the vision of making advertising simpler, we are dedicated to spend the next 9 years in using technology, creation of better process and building India’s largest Media Agency. Account Management is one of the integral team for TheMediaAnt. With the help of this team, TheMediaAnt, reaches out to brand/company, interacts with its customers, generates business and most importantly gain insights to improvise www.TheMediaAnt.com. Role of Account Management in TMA: Account Management (AM) in TMA is about generating sales and solving customer’s problem with regards to marketing/advertising. The AM team works as an extended marketing arm of the brands and all the actions strongly exhibit a Customer-First approach. The primary role of the AM department is to identify potential brand/company, onboard new clients and to ensure the retention of the existing ones. In the process of onboarding and retention, the AM team is also exposed to campaign planning and execution based on the client's brief. What makes this role interesting? 1. Complete understanding of Sales 2. Exposure to variety of clients from different industries 3. Get to work with marketing team of various companies (small, mid, large)Job Description: The role has 2 distinct areas of responsibility: 1. Day to Day work 2. Relationship Management Day to Day work: Account Manager is expected to – Identify new brand/company basis trend, market knowledge, current advertisers Reach out and make connects with identified brand/company Understanding clients business, identifying their marketing problems and collection of marketing campaign brief Plan the advertising campaign basis the brief and get a go ahead from clients to execute the advertising campaign Collaborate with internal teams to ensure that the campaigns are performing/executed as per the commitment. Coordinate with clients for smooth flow of work and reporting of ongoing advertising campaigns Gain insights from Customers and identify bottlenecks the user faces while using www.TheMediaAnt.com. Sharing of these insights to the product team to make necessary change on the platform. Ensuring that the monthly/yearly revenues targets are being achieved Preparing Daily Task Reports The work hours are equally split between - answering emails/calls and campaign execution & campaign planning Relationship Building: Forge strong business relationship with the clients Build a culture of high performance & innovation in the team Experience and skills required Must Have Fresher or a maximum 2 years of experience in client facing role Agility - Willingness to quickly learn and adapt in a fast-changing environment Strong communication - Excellent verbal and written English language capability• Good logical reasoning, arithmetic, and analytical abilities Decent knowledge of MS Excel & PowerPoint People management and team handling skills Ability to carry out quick online research to find insights/data Quick to observe – Trends in the market, Campaign issues, client expectation, team issues Good to have Prior experience in team management Experience of hiring and building team