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8.0 - 10.0 years
4 - 7 Lacs
Mumbai, Maharashtra, India
On-site
RESPONSIBILITIES: Managing Air Freight operations commencing from obtaining bookings, till delivery at destinations and forwarding of pre-alerts. Comprehensive knowledge of information that goes into document preparation ie MAWBs, HAWBs, CANs, Dos, LABELS etc. Verification of customer data from invoices / Shipping Bills and transfer of data to document. Obtain rectifications from Shippers / CHA in cases of discrepancies. Scrutiny, verifications and signing of HAWBs. Routing of MAWBs. Customer relations - handle queries and provide logistics solutions as required by customer. Email communications and networking with international offices. Implementation of customized SOPs for key accounts- Walmart, Richline, Sears. Knowledge of procedures related to special shipments : TIB, Carnet, Exhibition etc. Amendments to MAWBs and Manifest, familiarity with procedures of export shipments, including obtaining authorization from Shipper for bearing costs in relation to following non - standard situations : for eg --- Shipment not uplifted --- damage to package or seal --- Transhipment --- call back of shipment from overseas --- Bar code label interchange --- shipment forwarded to incorrect destination Airline bookings, relations with airlines, scrutiny of CSRs received from airlines. Reports and MIS as per Customer s and Management requirements. TASK SKILLS : Time Management Monitoring & Control Coordination Planning & Organizing Planning for contingencies Provide solutions Communications BEHAVIOURAL SKILLS : Customer Relations Leadership Assertiveness Stress Management AGE : 28-35 Years. QUALIFICATIONS & EXPERIENCE :Graduate with minimum 8 years experience in International Air Freight Operations out of which 3 years must be in a supervisory position. Candidates from the Valuable Cargo Industry would get preference. Possession of valid DGR license will be an added advantage.
Posted 2 days ago
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