56 Hat Jobs - Page 3

The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities. We are seeking an experienced Red Hat IdM specialis t to support Nokia Identity Management services in a third-tier support role. Solve service problems and escalated incidents. You have: Bachelor's degree in computer science with 6+ years of hands-on experience with Red Hat Linux operating system (or other Linux operation systems) and 2+ years of hands-on experience with Red Hat Identity Management (IdM). Strong understanding and hands-on experience with Red Hat IdM server and client installation and configuration and with Red Hat IdM operations (users/groups/hosts management, policies configuration, etc). Strong understanding and hands-on experience with different services on Linux operating system (certificate system, Kerberos KDC, DNS Server, NTP Server, etc). Strong knowledge on LDAP. Experience in shell scripting. It would be nice if you also had: Experience in Perl or Python Knowledge on cloud services such as Azure and GCP. Knowledge on NIS (Network Information System). Knowledge on other identity management products. Solve complex/technical problems in IDM services. Perform recurrent maintenance tasks on all IDM components. Monitor the current environment and take proactive actions to maintain the service. Participate in service upgrade and enhancement deployments. Mentor junior team members. Interface with IdM T2 support, Service Delivery Management, and surrounding subject matter experts.

Cloud Infrastructure Engineer with extensive experience in Open Source and Red Hat OpenStack cloud environments, specializing in design, deployment, and automation of private/hybrid cloud infrastructures using Ansible and Ceph storage systems. You Have: Bachelors or Masters in engineering with 8 plus years of experience in Red hat RHEL Linux, Opensource/RHOSP cloud stacks and AWS, GCP, Azure, Open shift (are value adds). Automation and scripting expertise using Python, Bash, and Ansible. Experience in virtualization (KVM, VMware), Ceph storage, and Linux system administration. It would be nice if you also had: Knowledge in networking Architect and manage scalable, secure cloud infrastructure using Red Hat OpenStack and Ceph. Develop and implement automation using Ansible, Python, and Bash to streamline cloud operations. Perform full-stack deployment and lifecycle management of OpenStack services. Lead infrastructure upgrades, security patching, and VM provisioning with robust governance. Monitor performance and utilization with proactive capacity planning and alerts tuning. Engage in root cause analysis with OEMs and apply production-grade fixes and optimizations. Mentor peers and enhance operational efficiency through best practices and documentation.

About the Job: The Red Hat Customer Experience and Engagement (CEE) team is looking for an Associate Manager for Technical Support to join us in Pune, India. In this role, you will manage a team of highly technical associates who are responsible for providing an excellent service for our enterprise customers. You'll work with your peers around the world to guide initiatives and continually develop technical team members. We will need you to have experience managing teams in a technological, fast-paced environment, combined with a passion for improving the customer experience. What will you do? Manage the front-line Technical Production Support team covering Red Hat Enterprise Linux (RHEL) Oversee the day-to-day activities of technical teams, consisting of junior to senior technical support engineers Manage customer escalations with highly technical support requests from enterprise customers via the phone and the web; maintain a high level of customer satisfaction Promote and guide continuous professional and personal development of team members Improve knowledge management, customer-centric support, and issue problem solving Coordinate improvement programs for global support processes and procedures Cooperate daily with other front-line global centers and other teams within Red Hat to prioritize customer requests Provide leadership in problem solving, including proposing and discussing fixes, advising and educating customers Receive assignments in the form of objectives and define how to use resources to meet schedules and goals Provide guidance to associates within the established company policies; recommend changes to policies and procedures Maintain knowledge of current technologies and business trends to provide appropriate evaluation of each customer issue Follow processes and operational policies in selecting methods and techniques for obtaining solutions Act as an adviser to associates to meet schedules and resolve technical problems What will you bring? Previous commercial experience in a customer service or technical support environment, in a technology-oriented company or department Proven ability to learn and apply new skills and processes quickly, and coach and teach others Demonstrated experience managing a team with customer focus and service orientation Ability to identify potential, develop people, and motivate and build a team Solid troubleshooting skills and a passion for problem solving and investigation Ability to handle multiple tasks at once, prioritize, and work under pressure Ability to work in process-based environments, with the necessity of consultations, taking initiative, and making decisions Solid leadership and coaching skills Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates Good written and verbal English communication skills The following are considered a plus: Commercial Linux experience in the enterprise sector Knowledge of support systems and tools Appreciation and passion for open source software

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Red Hat OpenShift Good to have skills : Linux, Kubernetes, Ansible on Microsoft Azure Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the processes of environment creation and configuration, ensuring that all systems are optimized for performance and reliability. You will collaborate with various teams to ensure seamless integration and functionality across platforms, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in troubleshooting and resolving technical issues related to cloud environments. Collaborate with cross-functional teams to ensure alignment on project goals and deliverables. Maintain & Run Management:Perform regular operational activities, including monitoring, troubleshooting and configuration changes. Operations of infrastructure and service stacks in Cloud. System management (upgrading, patching and tuning), compliance, capacity and performance management. Installation and upgrade of third-party products. Maintain and ensure high-availability on server or application level (through clustering or stand-by hosts). Solution DeploymentBuild and manage infrastructure resources, installation of Linux Operating System (Red Hat) on physical and virtual servers, on-prem and in cloud [Azure/GCP] using IaaS, PaaS and other technologies. Customer Support:Deliver exceptional support to internal and external stakeholders, ensuring high satisfaction level. Security & Vulnerability Management:Ensure compliance by onboarding all devices to respective security tools and, proactively improve stability and performance. Incident Response:Lead the investigation and response to performance or security issues, including root cause analysis and implementing corrective actions. Expertise & Development:Stay up to date with the latest technology trends and proactively innovate current approaches and solutions. Focus on automation opportunities. Collaboration:Work closely with other areas to ensure seamless integration on technologies and processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Red Hat OpenShift. Good To Have Skills: Experience with Linux, Kubernetes, Ansible on Microsoft Azure. Strong understanding of cloud infrastructure and services. Experience with automation tools and scripting languages. Familiarity with container orchestration and management. 3+ years of experience in System Administration in a highly critical environment. Expertise in Red Hat Linux 8 and 9. (Satellite, installation, system monitoring and maintenance, backup and recovery, tuning and troubleshooting, etc.) Experience with deployment and operation of cloud resources (GCP, Azure) Proficiency in automation of installation and deployment (Red Hat Satellite, Ansible, Terraform ") Experience with containerization and related tools (K8s, ArgoCD, Podman, Open Shift ") Experience in Server Clustering, Monitoring tools, DB administration, Network, Authentication, IP Protocol, Encryption and Active Directory is a plus. Understanding and practical experience of ITIL framework High commitment to delivery; adaptability & flexibility; strong sense of self-responsibility & ownership. Drive to gain expertise on new technologies. Good communication and analytical skills. Proficiency in written and spoken English. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Red Hat OS Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth operation of all systems Implement new technologies as required Professional & Technical Skills: Must To Have Skills:Proficiency in Linux Operations Good To Have Skills:Experience with Red Hat OS Administration Strong understanding of system administration Knowledge of network protocols and configurations Experience in troubleshooting hardware and software issues Additional Information: The candidate should have a minimum of 5 years of experience in Linux Operations This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education

As a Brand Technical Specialist you’ll be the go-to subject matter expert, collaborating with colleagues across the wider Sales team - advising and supporting on client engagements throughout the entire sales process. Your primaryresponsibilities will includeClient Strategy DevelopmentDevelop client strategies for IBM Cloud infrastructure and applications. Solution DefinitionDefine compatible IBM Cloud solutions. Proof of Concept CreationProvide proof of concepts and simplify complex technical concepts for clientunderstanding.Stakeholder Relationship BuildingBuild credibility and trust with stakeholders to facilitate the closing of complex Cloud technology deals. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Required Professional and Technical Expertise : 8+ years of experience working in a customer-facing presales technology adviser role aligned with central government ministries 6+ years of experience architecting complex solutions that meet current and future customer requirements Ability to look at the solutions holistically Advanced knowledge of Unix or Linux operating systems, preferably in the form of Red Hat’s platform solutions like Red Hat Enterprise Linux (RHEL), Red Hat Satellite, Red Hat Enterprise MRG, and other related technologies Deep knowledge of open-source cloud Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS)solutions like Red Hat OpenStack Platform, Red Hat OpenShift, or other industry alternatives Knowledge of technologies around application development, middleware, and cloud, including modern best practices around these Demonstrated record of developing relationships with engineering and executive teams throughout large enterprise IT organizations Ability to create and deliver presentations and lead technical and business discussions with C-level executives Experience coordinating proofs of concepts from concept to business closure stages Preferred technical and professional experience Opensource Technologies /Tool Knowledge Proficiency in RH Products and technologies and Redhat Certifications /Other Industry Certifications Good knowledge of Cloud /Hybrid Cloud technologies and good to have industry domain knowledge (If any)