You are a Graphic Designer with 3 to 5 years of experience in visual design, branding, and digital media. Your role involves creating visually compelling graphics for digital and print platforms, collaborating with various teams to ensure on-brand designs, and developing creative solutions that effectively communicate key messages. It is essential to maintain consistency in brand identity across all visual touchpoints and stay updated on design and UI/UX trends to incorporate modern techniques. Your responsibilities include designing and producing graphics for websites, social media, and marketing materials, working closely with cross-functional teams, managing multiple projects simultaneously, and integrating design elements into user-friendly interfaces to enhance the overall user experience. Additionally, you should possess strong skills in design software such as Adobe Creative Suite, have a fundamental understanding of UX/UI principles, and be proficient in designing for web, mobile, and social media platforms. As a Graphic Designer at Hash Connect, you will have the opportunity to showcase your creativity and expertise in graphic design. The company is an ISO 27001 Certified MarTech firm focused on revolutionizing consumer interactions and engagements through digital and mobile marketing strategies. With a core expertise in developing MIS, CRM tools, web and mobile applications, and voice solutions, Hash Connect aims to provide innovative solutions for brands to reach out to a wider audience. Located in Bangalore, at Samhitha Plaza, Defence Colony, Indiranagar, Hash Connect offers a dynamic work environment where you will collaborate with a talented team of professionals. The company specializes in developing Omni channel solutions and e-commerce infrastructure for brands, making it an exciting place for individuals passionate about design and technology. Join Hash Connect to be part of a forward-thinking organization that values creativity, innovation, and teamwork in the advertising services industry. Embrace the opportunity to contribute to cutting-edge design projects, enhance your skills, and be a part of a company that is at the forefront of marketing communication. Working Days: Monday to Friday Industry: Advertising Services Employment Type: Full-time,
Job description Years of Experience: 1-2 Designation: Jr Digital marketing executive No of Vacancy: 1 Location- Bangalore Responsibilities: Plan, develop, execute, and optimize comprehensive digital marketing campaigns, including SEO, SEM, social media advertising, content marketing, email, and SMS marketing. Manage Google My Business (GMB) profiles, including creation, issue resolution, and review responses to enhance local SEO presence. Conduct in-depth keyword research to identify high-impact search terms, optimizing content and campaigns for improved search engine visibility. Create, manage, and optimize Google Ads campaigns, including keyword strategy, ad copy creation, bid management, and performance tracking. Develop and execute targeted Facebook and social media ad campaigns with strategic audience segmentation and performance optimization. Collaborate with clients and creative teams to produce engaging and effective digital assets including graphics, videos, and infographics. Stay current with the latest trends, tools, and best practices in digital marketing, recommending innovative approaches to drive business growth. Create, implement, and manage SMS and email marketing campaigns to support engagement and conversions. Use Excel and other data tools to manage marketing data and prepare detailed performance reports. Support the development and efficient allocation of digital marketing budgets to meet strategic goals. Qualifications: Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience. Proven track record of running successful digital marketing campaigns. Proficiency with key digital marketing platforms and tools including Google Ads, Google Analytics, Facebook Ads Manager, and email marketing platforms. Strong grasp of Local SEO best practices and tools to boost organic traffic. Excellent verbal and written communication skills, with the ability to write compelling copy and create concise reports. Analytical mindset with the ability to interpret data and generate actionable insights. Experience in Google My Business (GMB) management is a plus. About Hash Connect: Hash Connect $11 million ISO 27001 Certified MarTech company thriving to give a new direction to consumer interactions and engagements. Engagements with Digital & Mobile marketing at the forefront of marketing communication, we explore opportunities for seamless integration of online and offline strategies. We have been constantly working on innovating newer ways to reach out to masses with MarTech led innovations being at the heart of it. The core expertise lies in developing complex MIS and CRM tools, web and mobile applications, cross platform data utilization tools and voice solutions. Besides Technology development, we specialize in developing Omni channel solutions and set up e-commerce infrastructure for brands. Know more on www.hashconnect.in Job Location: https://g.page/r/CUqF_hdFz7ieEBA Hash Connect Integrated Services Pvt Ltd, 248, Samhitha Plaza, Defence Colony, Indiranagar, 80 Feet Road, Bangalore-560038 Landmark: Above SBI Bank or Near Chinmaya Mission Hospital. Nearest Metro Station: Indiranagar Metro Nearest Bus Stop: CMH Hospital Working Days : Monday to Friday
Job description Years of Experience: 2-3 years Designation: Team Leader No. of Vacancy: 1 Location: Bangalore About Us: Hash Connect $11 million MarTech company thriving to give a new direction to consumer interactions and engagements. Engagements with Digital & Mobile marketing at the forefront of marketing communication, we explore opportunities for seamless integration of online and offline strategies. The 100+ Tech Evangelists at Hash Connect have been constantly working on innovating newer ways to reach out to masses with MarTech led innovations being at the heart of it. The core expertise lies in developing complex MIS and CRM tools, web and mobile applications, cross platform data utilization tools and voice solutions. Besides Technology development, Hash Connect specializes in developing Omni channel solutions and set up e-commerce infrastructure for brands Position Overview: We are currently seeking a dedicated and experienced individual to join our team as a BPO Operations Team Leader. In this role, you will be responsible for overseeing the day-to-day operations of our call center, ensuring efficient and effective service delivery, and providing leadership to our call center agents. Responsibilities: 1. Team Manag ement: Supervise and mentor a team of agents, providing guidance, support, and coaching to ensure high performance and productivity. o Conduct regular team meetings to communicate goals, objectives, and performance expectations. o Monitor agent performance, provide feedback, and guide to improve performance and enhance customer satisfaction. 2. Call Center Operations: Oversee call center operations, including inbound and outbound call handling, call routing, call escalation procedures, and email. o Monitor call queues and agent availability to ensure timely response to customer inquiries and efficient call resolution. o Ensure email are responded within time and SLAs are met. o Implement best call center practices and standards to maintain high levels of service quality and customer satisfaction. 3. Customer Relationship Management: Serve as a point of contact for escalated customer inquiries and complaints, resolving issues in a timely and professional manner. o Analyze customer feedback and trends to identify opportunities for service improvement and implement corrective actions as necessary. 4. Reporting and Analysis: o Prepare and analyze call center performance reports, including call and email volume, response times, and customer satisfaction metrics. o Communicate performance updates, and improvement initiatives to senior management and stakeholders. Minimum of 3-4 years of experience in a BPO environment, with at least 2 years of experience in a supervisory or team leader role. · Multilingual with excellent communication skills (both written and oral) in English and Hindi. · Strong leadership and management skills, with the ability to motivate and inspire team members. Excellent communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders. · Proficiency in call center technologies and software, including call routing systems, CRM software, and call monitoring tools. · Knowledge of call center best practices and industry standards. · Analytical mindset with the ability to interpret data and make data-driven decisions. · Strong problem-solving skills and the ability to handle complex issues with diplomacy and professionalism.
Job description Years of Experience: 2-3 years Designation: Team Leader No. of Vacancy: 1 Location: Bangalore About Us: Hash Connect $11 million MarTech company thriving to give a new direction to consumer interactions and engagements. Engagements with Digital & Mobile marketing at the forefront of marketing communication, we explore opportunities for seamless integration of online and offline strategies. The 100+ Tech Evangelists at Hash Connect have been constantly working on innovating newer ways to reach out to masses with MarTech led innovations being at the heart of it. The core expertise lies in developing complex MIS and CRM tools, web and mobile applications, cross platform data utilization tools and voice solutions. Besides Technology development, Hash Connect specializes in developing Omni channel solutions and set up e-commerce infrastructure for brands Position Overview: We are currently seeking a dedicated and experienced individual to join our team as a BPO Operations Team Leader. In this role, you will be responsible for overseeing the day-to-day operations of our call center, ensuring efficient and effective service delivery, and providing leadership to our call center agents. Responsibilities: 1. Team Manag ement: Supervise and mentor a team of agents, providing guidance, support, and coaching to ensure high performance and productivity. o Conduct regular team meetings to communicate goals, objectives, and performance expectations. o Monitor agent performance, provide feedback, and guide to improve performance and enhance customer satisfaction. 2. Call Center Operations: Oversee call center operations, including inbound and outbound call handling, call routing, call escalation procedures, and email. o Monitor call queues and agent availability to ensure timely response to customer inquiries and efficient call resolution. o Ensure email are responded within time and SLAs are met. o Implement best call center practices and standards to maintain high levels of service quality and customer satisfaction. 3. Customer Relationship Management: Serve as a point of contact for escalated customer inquiries and complaints, resolving issues in a timely and professional manner. o Analyze customer feedback and trends to identify opportunities for service improvement and implement corrective actions as necessary. 4. Reporting and Analysis: o Prepare and analyze call center performance reports, including call and email volume, response times, and customer satisfaction metrics. o Communicate performance updates, and improvement initiatives to senior management and stakeholders. Minimum of 3-4 years of experience in a BPO environment, with at least 2 years of experience in a supervisory or team leader role. Multilingual with excellent communication skills (both written and oral) in English and Hindi. Strong leadership and management skills, with the ability to motivate and inspire team members. Excellent communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders. Proficiency in call center technologies and software, including call routing systems, CRM software, and call monitoring tools. Knowledge of call center best practices and industry standards. Analytical mindset with the ability to interpret data and make data-driven decisions. Strong problem-solving skills and the ability to handle complex issues with diplomacy and professionalism.
Job description Years of Experience: 1-2 Designation: Jr Digital marketing executive No of Vacancy: 1 Location- Bangalore Responsibilities: Plan, develop, execute, and optimize comprehensive digital marketing campaigns, including SEO, SEM, social media advertising, content marketing, email, and SMS marketing. Manage Google My Business (GMB) profiles, including creation, issue resolution, and review responses to enhance local SEO presence. Conduct in-depth keyword research to identify high-impact search terms, optimizing content and campaigns for improved search engine visibility. Create, manage, and optimize Google Ads campaigns, including keyword strategy, ad copy creation, bid management, and performance tracking. Develop and execute targeted Facebook and social media ad campaigns with strategic audience segmentation and performance optimization. Collaborate with clients and creative teams to produce engaging and effective digital assets including graphics, videos, and infographics. Stay current with the latest trends, tools, and best practices in digital marketing, recommending innovative approaches to drive business growth. Create, implement, and manage SMS and email marketing campaigns to support engagement and conversions. Use Excel and other data tools to manage marketing data and prepare detailed performance reports. Support the development and efficient allocation of digital marketing budgets to meet strategic goals. Qualifications: Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience. Proven track record of running successful digital marketing campaigns. Proficiency with key digital marketing platforms and tools including Google Ads, Google Analytics, Facebook Ads Manager, and email marketing platforms. Strong grasp of Local SEO best practices and tools to boost organic traffic. Excellent verbal and written communication skills, with the ability to write compelling copy and create concise reports. Analytical mindset with the ability to interpret data and generate actionable insights. Experience in Google My Business (GMB) management is a plus. About Hash Connect: Hash Connect $12 million ISO 27001 Certified MarTech company thriving to give a new direction to consumer interactions and engagements. Engagements with Digital & Mobile marketing at the forefront of marketing communication, we explore opportunities for seamless integration of online and offline strategies. We have been constantly working on innovating newer ways to reach out to masses with MarTech led innovations being at the heart of it. The core expertise lies in developing complex MIS and CRM tools, web and mobile applications, cross platform data utilization tools and voice solutions. Besides Technology development, we specialize in developing Omni channel solutions and set up e-commerce infrastructure for brands. Know more on www.hashconnect.in Job Location: https://g.page/r/CUqF_hdFz7ieEBA Hash Connect Integrated Services Pvt Ltd, 248, Samhitha Plaza, Defence Colony, Indiranagar, 80 Feet Road, Bangalore-560038 Landmark: Above SBI Bank or Near Chinmaya Mission Hospital. Nearest Metro Station: Indiranagar Metro Nearest Bus Stop: CMH Hospital Working Days : Monday to Friday