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Americana Restaurants logo
Sr IT Associate Americana Restaurants

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The IT Senior Associate plays a crucial role in ensuring smooth technology operations by providing Level 1 support for systems, software, and hardware. Your primary responsibility will be to promptly resolve customer issues, collaborate with vendors for advanced support, and oversee hardware/software staging and maintenance. You will also conduct site surveys, maintain testing environments, and support team initiatives as required. Your key responsibilities will include delivering Level 1 support for all technology components, emphasizing teamwork, service excellence, and timely issue resolution. Additionally, you will be involved in ghosting & imaging for PCs, terminals & KDS, resolving ser...

Posted 3 months ago

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