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1.0 - 4.0 years
0 - 2 Lacs
Kota, Ajmer, Jaipur
Work from Office
Candidate should have good experience in desktop support, printer support Location - Kota IT Support: Troubleshooting Various IT Related issues such as Laptop, Desktop, Server, Printer, Video Conferencing unit, outlook configuration. Exp - 1years CTC - 2.7lpa Interested candidates can share resumes to Varsha.easwaran@3i-Infotech.com
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Bhuj
Work from Office
Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A collaborative and supportive work environment.
Posted 1 week ago
2.0 - 4.0 years
0 - 3 Lacs
Mumbai
Work from Office
Roles & Responsibilities: Set up, configure, and troubleshoot desktops, laptops, printers, and mobile devices across both Ubuntu/Linux and Windows environments. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols. Install, configure, and maintain operating systems (Ubuntu & Windows) and related software. Provide support for basic network troubleshooting (Wi-Fi, LAN, VPN, etc.). Troubleshoot and resolve hardware & Software issues related to desktops, laptops, printers, and peripheral devices. Support user account setup, password resets, and permissions management in Active Directory and Linux environments. Monitor and maintain IT infrastructure, ensuring systems are up-to-date and secure. Manage ticketing system, logging incidents and resolutions accurately and promptly. Maintain inventory and documentation of IT assets, software licenses, and configurations. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols.
Posted 1 week ago
0.0 - 3.0 years
2 - 4 Lacs
Pune, Ahmedabad, Mumbai (All Areas)
Work from Office
Role & responsibilities : Assembling, Installation of Win XP/7/10. Installation of application software anti-virus, Microsoft office. Crimping, impacting and installation of LAN Switches, Routers, Modems. Installation of various printers, scanners. Configurations of MS Outlook, Outlook Express, Windows live, mail and manage data files. To take backup of application software data, user profile, data files. Retrieving backup data. To do regular maintenance of desktop and server systems. To make system monitoring report. To give telephonic support. Troubleshooting of various problems like virus problems
Posted 1 week ago
0.0 years
2 - 3 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Expertise in diagnosing & resolving technical issues Diagnose & troubleshoot software and hardware issues Ensure timely resolution of support tickets Build strong relationships with clients & provide excellent customer service. Required Candidate profile Must have a two wheeler and willing to travel any part of Chennai Bachelor’s degree in Computer Science, Information Technology, or related field Support Engineer for client location
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
Mohali
Work from Office
XenonStack ITOps team is looking for a talented Technical Support Engineer to assist in providing technical support and advice to IT users. The ideal candidate will have a passion for OS and Network Troubleshooting and Solving Technical LAN , Linux and Apple Hardware and software-related issues. You will be well-versed in the concepts surrounding Technical support. You will be tech-savvy and have strong troubleshooting and problem-solving skills, and be a self-starter with the ability to work independently. Job Responsibilities 1. Provide technical support to customers via phone, email, or chat for hardware and software issues related to laptops, desktops, printers, servers, LAN/WAN networks, and operating systems (OS). 2. Manages day-to-day Incident and Service requests 3. Responsible to manage the Service Desk email box and assign emails to appropriate department 4. Ensure that complaints should be resolved on time. 5. Provides ticket status to resources as needed 6. Provide technical support, account integration, backend support and advice to IT teams 7. Excellent knowledge on Hardware & networking. 8. Basic Database querying Technical Requirements 1. Experience and knowledge of Linux/Windows Server administration. 2. Experience with CDN configuration (Cloudflare or any other CDN). 3. Experience with monitoring tools & technologies (eg. Site24x7, DataDog or any other). 4. Experience with Patch Management. 5. Knowledge of Load Balancers. 6. Knowledge of Active Directory, LDAP and SSO integrations. 7. Knowledge of Data security & Firewalls Rules. 8. Ability to diagnose and troubleshoot technical issues. Professional Attributes 1. Excellent communication skills 2. Attention to detail 3. Analytical mind and problem-solving aptitude 4. Strong Organizational skills 5. Ready to work in Shifts. 6. Visual Thinking
Posted 1 week ago
2.0 - 6.0 years
2 - 7 Lacs
Noida
Work from Office
Respond to customer through phone/ email inquires w.r.t products and perform required technical troubleshooting steps based on customer issue within the scope of support Hands-on experience working with ticketing tools and SLA governed environment Required Candidate profile High proficiency in using computers. Technical troubleshooting/ debugging experience, Hardware Embedded System
Posted 1 week ago
3.0 - 8.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Good at soldering & de-soldering process Good knowledge of all kind of components & its testing Can repair PCB's of different types Good knowledge of using CRO & other tools used in repairing Can design testing zigs Required Candidate profile A candidate from Electronics background & experience in repair of PCB's with good knowledge of Electronic components & their testing. below are the Roles and Responsibilities: Can join Immediate
Posted 1 week ago
2.0 - 5.0 years
0 - 3 Lacs
Gurugram
Work from Office
Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge
Posted 1 week ago
5.0 - 13.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Juniper Networks India Pvt Ltd is looking for CFTS L3- Technical Support Engineer - Routing to join our dynamic team and embark on a rewarding career journey Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues. Proposing simple and effective solutions. Providing basic software training. Maintaining good client relations. Completing job reports.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai
Work from Office
SVN System Technologies is looking for VIP Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Vijayawada, Visakhapatnam, Hyderabad
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot common problems with Outlook configuration and email clients. Collaborate with team members to resolve complex technical issues. Willingness to travel within a given region.
Posted 1 week ago
1.0 - 4.0 years
0 - 2 Lacs
Kochi
Work from Office
Should Have Knowledge of :- Ticketing tool, SLA, SCCM, DLP, AD,
Posted 1 week ago
0.0 - 3.0 years
0 - 1 Lacs
Rewari
Work from Office
Exp- fresher to 2 yrs Budget- 17kctc Good communication skills should have knowledge about ticketing tools, SLA, DLP, SCCM,
Posted 1 week ago
0.0 - 2.0 years
0 - 3 Lacs
Mumbai, Bengaluru
Work from Office
Role & responsibilities Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc. Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.Migration and Deployment of Desktops and laptops build as per company standards. Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc. Supporting desktop maintenance, security maintenance, including virus updates and patch management Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates. Preferred candidate profile Bachelor's degree in engineering, Computer Science, MCA/BCA, Msc-IT Nice to have 0-1 of Experience in troubleshooting operating systems, hardware & software Good communication skills Willingness to work in rotational shifts Experience in Office 365 Good logical ability & time management skills Smart approach towards incident management The ability to communicate with overseas customers and problem-solving ability by using remote tools like Microsoft Teams, Web Ex etc
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
Role & responsibilities Job Title: Field Service Engineer Laptop & Desktop Support Location: Chennai Job Requirements: Qualification: Any Degree or Diploma Experience: Minimum 1 year of hands-on experience in Laptop and Desktop hardware support Skills: Strong technical knowledge of hardware troubleshooting and part replacement Good communication skills (customer handling & coordination) Job Responsibilities: Attend customer calls for hardware issues Perform part replacement and basic troubleshooting onsite Coordinate with backend teams for part support and call closure Ensure timely call resolution and documentation NOTE : Two-wheeler is mandatory (for field mobility)
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Madurai
Work from Office
Oversee the underwriting of the loans in the designated region Lead a team of Area Credit Managers and/or Credit Managers. Review the underwriting process and define process as per available resources and branch requirements. Credit decision on Secured and Unsecured cases based on organisation policies, processes and merits as per limits. Evolve underwriting norms customized to the local market needs and update the credit bulletins Identify fraudulent practices and mitigate risk through changes in policy and process Formulate and manage the technical evaluation process and policies in the region Formulate and manage the legal evaluation process in the region Appoint and manage external agents for verification process: Fraud investigation, Legal verification and technical evaluation Co-ordinate with the recoveries team and generate business insights to mitigate risk Resource planning and management at hub for smooth running of operations Set exposure limits and maintain total sanctioned amount in the region for customer segments and geographical areas
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Providing excellent support to customers during every single interaction Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for the product (Laptops, Desktops, Printer etc.) Assisting end users to avoid or reduce problem occurrences. Work in day shift and if it requires need to support 24/7 shift too. Engaging support as needed to ensure SLA demands are met. Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement. Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence. Providing direction and guidance to process improvements. Articulating recommendations and explain resolutions to clients. Partnering actively with the Sales Pursuit team.
Posted 1 week ago
0.0 - 2.0 years
0 - 2 Lacs
Ahmedabad
Work from Office
Experience:- Fresher / 1 year Good Communication Skills Should Have Experience in Ticketing Tool , SLA, DLP, SCCM,
Posted 1 week ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Role & responsibilities End-User Support: Provide L1 support for desktop, laptop, and peripheral issues. Troubleshoot hardware and software problems (Windows OS, MS Office, printers, scanners, etc.). Assist users with email, VPN, and application access issues. Support core banking applications and other proprietary banking software. Ensure timely resolution of tickets within defined SLAs. Hardware & Software Maintenance: Install, configure, and update desktop systems, laptops, and applications. Perform regular maintenance and patch updates. Replace faulty hardware components. Maintain accurate records of incidents, problems, and resolutions. Create and update knowledge base articles for common issues Preferred candidate profile Knowledge in Hardware & Windows OS Installation Knowledge in remote support tools Only BE/B.Tech Freshers can apply - Pass out- 2022 to 2025 Students who have Backlogs not eligible
Posted 2 weeks ago
1.0 - 2.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Summary This is for CWR conversion. Join our dynamic team as a Systems Engineer where you will play a crucial role in maintaining and optimizing our IT infrastructure. With a focus on networking incident management and service desk operations you will ensure seamless service delivery. This hybrid role offers rotational shifts providing flexibility while supporting our global operations. Responsibilities Manage and maintain networking systems to ensure optimal performance and connectivity across the organization. Oversee incident management processes swiftly addressing and resolving technical issues to minimize downtime. Provide exceptional service desk support assisting users with technical queries and troubleshooting hardware and software problems. Utilize Service Now to track and manage incidents ensuring timely resolution and accurate documentation. Collaborate with cross-functional teams to implement and support Windows-based systems and applications. Monitor system performance and security proactively identifying and mitigating potential risks. Develop and maintain technical documentation ensuring all processes and procedures are clearly outlined. Assist in the deployment and configuration of new systems and software ensuring seamless integration with existing infrastructure. Conduct regular system audits and assessments to ensure compliance with organizational standards and policies. Participate in continuous improvement initiatives identifying opportunities to enhance service delivery and operational efficiency. Provide training and support to end-users empowering them to effectively utilize IT resources. Contribute to the development and implementation of IT policies and procedures aligning with industry best practices. Support the hybrid work model by ensuring remote access solutions are reliable and secure. Qualifications Demonstrate proficiency in networking with the ability to manage and troubleshoot complex network environments. Exhibit strong incident management skills with a proven track record of resolving technical issues efficiently. Possess experience in service desk operations with a focus on delivering exceptional customer service. Show expertise in using Service Now for incident tracking and management. Have a solid understanding of Windows operating systems and related technologies. Display excellent communication and interpersonal skills with the ability to work effectively in a team environment. Certifications Required ITIL Foundation is a plus
Posted 2 weeks ago
2.0 - 3.0 years
5 - 6 Lacs
Gurugram
Work from Office
Position Overview: We are looking for a proactive and detail-oriented IT & Admin Executive to support the IT infrastructure and oversee day-to-day administrative functions at our Gurugram branch. This dual-role position requires a dynamic individual who can ensure the smooth functioning of IT systems while managing general office administration responsibilities efficiently. Key Responsibilities: IT Responsibilities Install, configure, and maintain hardware (desktops, laptops, printers, scanners) and software (Windows, MS Office, Antivirus, etc.). Troubleshoot and resolve technical issues related to networks, systems, and devices. Monitor and maintain local area networks (LAN), internet connections, and Wi-Fi configurations. Coordinate with vendors and service providers for IT hardware procurement, repairs, and AMC contracts. Maintain and ensure regular backups of critical data and systems. Ensure system security through firewalls, antivirus, and data protection protocols. Manage email configurations, data storage systems, and access permissions. Support ERP or trading software used by the company. Prepare IT documentation including asset inventory, user access logs, and maintenance reports. Provide technical support to users and conduct basic IT training when required. Assist with onboarding and offboarding of employees from an IT perspective (system access, email setup, etc.). Administrative Responsibilities Oversee general office upkeep and facility management (cleanliness, utilities, supplies). Maintain stock and purchase records for office supplies and stationery. Coordinate courier dispatch and receiving of office materials. Ensure visitor management, front desk support, and office hospitality protocols are followed. Support HR in onboarding/offboarding employees from an IT and admin perspective. Maintain administrative documentation, vendor contracts, and asset registers. Liaise with building management for maintenance or compliance-related matters. Requirements: Bachelors degree in Information Technology, Computer Science, or a related field. 2- 3 years of experience in a similar IT support or system administration role. Strong understanding of Windows OS, Office 365, networking fundamentals, and system security. Hands-on experience with routers, switches, and firewall configurations. Familiarity with ERP systems and trading software is a plus. Excellent problem-solving, communication, and time management skills. Ability to work independently and under pressure in a fast-paced environment. Time: 2:00 PM - 10:30 PM (Afternoon Shift)
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Networking Concepts 2014 to 2024 batch can apply Male candidates only
Posted 2 weeks ago
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