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1.0 - 6.0 years
4 - 4 Lacs
Hyderabad
Work from Office
Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English
Posted 2 weeks ago
1.0 - 6.0 years
0 - 2 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
Troubleshoot dekstop , printers , laptops Preventive maintenance of the PC Location Bapunagar , Modasa, ahmedabad,vadodara,gandhinagar
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2014 - 2024 batch can apply Male candidates only
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Responsibilities: * Manage hardware & software infrastructure * Provide desktop support & engineering services * Troubleshoot LAN issues & setups * Collaborate with teams on project implementation
Posted 2 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
Visakhapatnam
Work from Office
Provide technical support to customers by troubleshooting hardware/software issues, IT knowledge required. Experience with networks and OS. Must have 2-Wheeler ( Backlogs candidate also eligible) For More Details- 9849112140/ haritavsp20@gmsil.com
Posted 2 weeks ago
7.0 - 10.0 years
0 - 0 Lacs
satna, madhya pradesh
On-site
A.S. Group is currently hiring for one of the TMT Steel Industries located in Mumbai Job Details are as follows:- Destination IT Manager Location Satna Experience -7, Years CTC - 7,lpa Software Installations and PC Maintenance, Troubleshooting of PC and Network LAN Connectivity, and Outlook Configuration. Installed the Operating System (Win95/98, Win2003, WinXP, Win7, 8, 10) and required the Software Installation. Maintain policies for various IT facilities. Responsible for installation, maintenance, monitoring, and auditing. Handling the Overall Network in the office Administration of all systems and domains, configured LAN, Router Configuration, etc. System Administration (Installation of OS and all S/Ws). Photo Editing (Photo impression 4.0) and Microsoft Office 2007. Manage Tally 7.2 and Tally.ERP9, Tally Prime 3.0.1 in the operational level and Tally data import and export. E-mail Manager (about 50 Business Email ID) in Outlook Express. Implementation, Customization, Microsoft Online ERP Software successfully Interested candidates can share their CVs on the Email Id - job.asgrp@gmail.com With their current CTC, Expected CTC, Notice Period Regards A.S.GROUP
Posted 2 weeks ago
2.0 - 7.0 years
4 - 4 Lacs
Hyderabad
Work from Office
Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Madurai
Work from Office
Responsibilities: * Diagnose hardware issues with laptops and printers * Provide laptop repair services including assembling, disassembling, and device installation Food allowance
Posted 2 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Pune
Work from Office
Responsibilities: Collaborate with IT team on system updates & maintenance Install CCTV systems as required Diagnose hardware issues & repair laptops Maintain inventory of spare parts & tools Annual bonus
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
Visakhapatnam
Work from Office
Position : Lab Technician Role & responsibilities He or She should be capable of handling hardware and network issues, installing software, and maintaining computers to ensure smooth lab operations. Qualification : Any B.Sc. or M.Sc. With computer science as specialization /B. Tech/M. Tech/BCA/MCA /BCA/B. Tech
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
uttar pradesh
On-site
The Steamship Authority is looking for a Hardware and Software Support professional to join their team at the Falmouth administrative office location. As a Hardware and Software Support staff member, your primary responsibilities will include configuring, supporting, and managing PCs, providing front-line telephone technical support for hardware and software issues, coordinating IT problems with team members for resolution, and offering training and guidelines to all users. You will be tasked with maintaining tape libraries, managing IT assets and inventory, and working with consultants and vendors for problem reporting and solutions. To excel in this role, you must have a minimum of 2 years of experience in a WAN environment, possess exceptional mechanical and troubleshooting skills, and be familiar with Microsoft Windows (both desktop and server) as well as Microsoft software. You will need to work collaboratively with all levels of users from various departments, meet deadlines, and exhibit the ability to work both independently and within a team environment. Additionally, you should be prepared to work on-call as needed and support continuous improvement with the SQMS. If you are interested in this position, please submit a letter of interest and your resume to hr@steamshipauthority.com. Join the Steamship Authority team in Falmouth, MA, and contribute to the efficient operation of hardware and software systems while providing top-notch technical support to users.,
Posted 3 weeks ago
1.0 years
2 - 4 Lacs
Noida, Chennai
Work from Office
Resolve IT issues, install/configure desktops (Windows/Linux) Must be willing to relocate (PAN INDIA) Handle network troubleshooting, and contribute to developing IT infrastructure. Required Candidate profile Graduate with 2–3 yrs IT support experience. Should hold certification in Redhat. Strong in troubleshooting, OS handling, and networking. Good communication is essential.
Posted 3 weeks ago
1.0 years
1 - 3 Lacs
Chennai
Work from Office
Install, configure, and support computer systems, networks, and IT hardware. Assist in troubleshooting and ensure system uptime and basic technical support. Basic knowledge of OS, networking, and hardware. Required Candidate profile Only Male Graduates (2017 - 2024 passed outs) in IT/CS can apply. Strong problem-solving and communication skills and willing to learn on the job.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 2 Lacs
Vadodara
Work from Office
Were Hiring! | Network Administrator Location: Mercury Laboratories Ltd., Unit -1 Department: EDP | Full-Time | On-Site Are you passionate about IT infrastructure, networking, and end-user support? Mercury Laboratories Ltd. is looking for a Network Administrator to join our growing team! Role Overview: As a Network Administrator, youll be responsible for managing our network systems, troubleshooting hardware/software issues, and ensuring smooth IT operations across the organization. Key Responsibilities: Maintain and troubleshoot LAN, WAN, VPN, firewalls, routers & switches Provide hardware support for desktops, laptops, printers, etc. Support enterprise software (MS Office, Outlook, antivirus, ERP) Install, configure & update software applications Ensure backups, endpoint security & IT compliance Assist with cabling, patch panels, UPS/inverter systems What We’re Looking For: Degree/Diploma in IT, Computer Science or related field 2–5 years of experience in IT support & networking Strong understanding of IP, DNS, DHCP, and Microsoft systems Hands-on experience with desktop/laptop troubleshooting Familiarity with Active Directory and remote support tools Preferred Skills: ERP system exposure (Tally, SAP, etc.) Antivirus & patch management experience Note: This is an on-site role, with occasional travel to Unit -2 and potential after-hours support. Why Join Us? At Mercury Laboratories Ltd., you'll work in a collaborative environment with a focus on innovation and continuous improvement in IT systems. Apply Now: Send your resume to personnel@mercurylabs.com Know someone who’s a great fit? Feel free to tag or share! #Hiring #NetworkAdministrator #ITJobs #HardwareSupport #SoftwareSupport #Networking #MercuryLabs #TechJobs #CareerOpportunity
Posted 3 weeks ago
2.0 - 4.0 years
2 - 3 Lacs
Greater Noida
Work from Office
Role & responsibilities Taking Backup of Servers, Hardware and Software Maintenance. Preferred candidate profile Knowledge of System Format and Networking. Knowledge of Windows and Linux operating System. Must having knowledge of ODIN and Shilpi Software. Can Install Printer and WIFI devices. Perks and benefits Travel allowances
Posted 3 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai
Work from Office
About the organization Incorporated in Jul 2022, State Bank Operations Support Services is a wholly owned subsidiary of SBI for providing Operations Support Services to SBI. Description of Role Providing support to FOS through calls/ emails, register cases in ITSM and allocate technical tickets to SME's and track to closure Role & responsibilities Serve as the first point of contact for business users via the Helpdesk Call Center and Support Email channels. -Respond promptly to incoming support requests (calls and emails) from internal users regarding technical issues. -Log and categorize newly reported tickets accurately within the ITSM system based on the nature of the issue. -Perform initial troubleshooting for basic software, hardware, and network-related problems; escalate to relevant teams as required. -Download and review aging reports regularly to ensure that all open and closed tickets are appropriately categorized. Analyze ticket details to determine appropriate priority levels, and assign tickets to respective team members for resolution. -If ticket information is incomplete, communicate with the requester to gather the required details and place the ticket on hold until a response is received. -Upon receiving sufficient information, proceed with issue resolution and provide timely updates to the requester via the ITSM platform. -Guide users with step-by-step instructions to assist in resolving common technical problems or to help them access systems Preferred candidate profile Good Communication Service management Well versed with excel, application management and ticketing tool
Posted 3 weeks ago
2.0 - 4.0 years
2 - 3 Lacs
Noida
Work from Office
Role & responsibilities Taking Backup of Servers, Hardware and Software Maintenance. Preferred candidate profile Knowledge of System Format and Networking. Knowledge of Windows and Linux operating System. Must having knowledge of ODIN and Shilpi Software. Can Install Printer and WIFI devices. Perks and benefits Travel allowances
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Noida
Work from Office
Provide technical support for hardware, software, network, and systems issues. Install, configure, and maintain computer systems, printers, and network equipment and Monitor system performance and troubleshoot issues to ensure smooth operation.
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only Basic server Knowledge Hardware and Networking Troubleshooting Microsoft outlook
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Hyderabad, Bangalore Rural, Chennai
Work from Office
Role & responsibilities • Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). • Coordinate with the Regional Coordinator for tasks and activities to be performed. • Perform Periodic Preventive Maintenance activities. • Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. • Coordinate with Retail Helpdesk for ticket status and call closure. • Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. • Coordinate with MSL logistics for spares availability. • Perform initial physical inventory verification and asset tagging and submit reports. • Carry out IMAC activity. • Rollout activity. • 50%-70% traveling will be there to cater services. • Experience in Hardware & networking.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Pune, Lucknow, Mumbai (All Areas)
Work from Office
Role & responsibilities • Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). • Coordinate with the Regional Coordinator for tasks and activities to be performed. • Perform Periodic Preventive Maintenance activities. • Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. • Coordinate with Retail Helpdesk for ticket status and call closure. • Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. • Coordinate with MSL logistics for spares availability. • Perform initial physical inventory verification and asset tagging and submit reports. • Carry out IMAC activity. • Rollout activity. • 50%-70% traveling will be there to cater services. • Experience in Hardware & networking.
Posted 3 weeks ago
4.0 - 9.0 years
4 - 6 Lacs
Bhiwadi
Work from Office
Candidate should have strong desktop troubleshooting, networking, AD, access management, CCTV/biometric setup, IT asset tracking, ERP exposure (Navision preferred), and the ability to resolve incidents while being open to learning new technologies.
Posted 3 weeks ago
6.0 - 8.0 years
11 - 20 Lacs
Hyderabad
Work from Office
Provide advanced technical support, troubleshooting, and resolution of complex hardware, software, and network issues escalated from L1 support. Design, implement, and maintain data center hardware infrastructure to ensure high availability, performance, and efficiency. Install, upgrade, and troubleshoot IT systems including desktops, servers, network devices, and software applications. Manage and monitor IT infrastructure including LAN, WAN, wireless networks, and endpoint devices. Deliver technical assistance to end users, ensuring minimal downtime and fast issue resolution. Perform preventive maintenance, apply system updates, and ensure compliance with IT security policies. Continuously improve IT processes, explore automation opportunities, and maintain strong documentation. Role & responsibilities 1. Technical Support & Troubleshooting: Resolve escalated tickets and complex technical issues involving software, hardware, and network related. Research, identify, and implement approrpiate solutions towards software and hardware-related problems. Install, configure, and manage software, hardware, and system updates to ensure efficient system performance. Technical knowledge on M365 products like MS-Teams, SharePoint, OneNote, MS-Outlook,... 2. Infrastructure & System Management: Maintain internal IT infrastructure, including desktops, laptops, routers, switches, printers, telephone systems, and servers. Provide support for LAN, WAN, and network segments to ensure seamless connectivity at DC and corporate office premesis. Deliver Data Center infrastructure support, including rack management, cabling, hardware troubleshooting, and overall DC operational oversee. 3. Incident & Problem Management: Lead the resolution of critical and high-priority incident ITSM tickets which are impacting business operations. Create Root Cause Analysis (RCA) for recurring incidents and implement preventive measures to avoid the reoccuring the incidents. Manage patching, vulnerability remediation, and system upgrades in compliance with organizational standard policies. 4. Service Delivery & ITSM Management: Oversee and ensure the end-to-end availability of IT services as per the organisational's service catalogue. Identify and document multi-partner involvement scenarios for Service Requests or Incidents. Develop, create template and work instructions across technical teams, ensuring task ownership, clear timelines, and SLA guidelines. Monitor ITSM ticket flows, maintain proper ownership, and publish operational reports for proper tickets management. Re-open and manage tickets as necessary towards the escalations and ensure timely resolution with respective stakeholders. 5. Process Improvement & Automation: Define validation steps for task handovers between technical teams and set notifications for SLA breaches. Automate routine and repetitive tasks using scripting (PowerShell, Bash, etc.) to enhance operational efficiency. Continuously drive service improvements by optimizing ITSM tools and workflows. 6. Collaboration & Communication: Lead inter-departmental coordination for seamless execution of complex service requests and incidents. Ensure timely and effective communication with end users on service status and issue resolutions. Manage stakeholders effectively, ensuring services expectations, accountability, and service excellence. Communicate and co-ordinate with vendors/OEMs for their application related issues. 7. End-User Experience & Service Quality: Maintaine the end-user satisfaction with minimal manual intervention. Collaboration across teams to eliminate non-value-added activities and deliver efficient, seamless IT services. Preferred candidate profile 5-7 years of hands-on IT support and infrastructure experience. Strong expertise in Windows, Linux, and Mac OS environments. Proficient in Microsoft Office 365, Outlook, and other Microsoft productivity tools. Experience in Internet VPN implementation, troubleshooting, and problem resolution for remote connectivity. Working knowledge and hands-on experience with Proxy configuration and troubleshooting 1. Hands-on Experience: Proficient in managing and troubleshooting Windows, Linux, and Mac OS environments. 2. IT Hardware: Working knowledge of office automation products and computer peripherals such as printers and scanners. 3. Network Security: Familiar with network security best practices and anti-virus programs to ensure system safety and compliance. 4. Hardware/Software Expertise: Skilled in the installation, configuration, maintenance, and troubleshooting of both hardware and software systems. Skills: Excellent communication and interpersonal skills. Strong documentation and organizational skills. Scripting and automation skills (PowerShell, Bash). Understanding of ITIL framework and service management processes. Proficiency in managing Windows Server and Linux environments. Expertise in Windows/Linux/Apple OS based systems.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 3 Lacs
Gurugram
Work from Office
Hiring: International Voice Process Telecom Support (International BPO) Location: Gurugram (Work from Office) Shift Timings: Night Rotational Shifts (24x7) Working Days: 5 Days a Week | 2 Rotational Offs Transport: 2-Way Cab Facility Provided Joining: Only Immediate Joiners Will Be Considered Eligibility Criteria: Experience: Minimum 6 months in International Voice Customer Support Qualification (for experienced): Undergraduate or Graduate Graduate Freshers with excellent English communication skills are also eligible Key Skills Required: Tech Support and Inbound Call Management Strong understanding of CSAT, AHT, and other BPO performance metrics Excellent verbal communication in English Ability to perform under pressure and meet targets Salary: 3 to 3.36 LPA Contact for Further Details: HR Zanib : 9251688430
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Pune
Work from Office
Job Posting Title: IT Assistant - Intern for ICT Support Organization. Work Location: Pune, India Your Role and responsibilities: Provide first level contact and convey resolutions to customer issues & escalate unresolved queries to the next level of support. Monitoring and maintaining local inventory of hardware & software. Need good time management, solid communication skills, and quick response. Excellent organizational, and support case management skills. Successful communicator at all levels using all media, with excellent interpersonal skills. a) Laptop preparation for new joiners, webshop assignments, manage and maintain inventory b) Work on Level 1 tasks for Service Center c) Work on Level 1 tasks for Application Lifecycle Management tickets d) Assist with townhall arrangements e) Work on requests for door access Work within Global Service Center team and get local flavor as well. Excellent written & verbal communication are a must. Readiness to work in flexible/rotational shifts. Readiness to work in rotational 24x7 support hours. Needs to be an excellent team player with positive attitude at work. Demonstrate good attitude / discipline at the workplace Respond promptly to support tickets and service requests, ensuring timely resolution and maintaining high levels of customer satisfaction. Hardware experience preferred - Experience with troubleshooting and resolving issues related to Hardware and Software. Knowledge of PC hardware both Desktops & Laptops. - Working knowledge of networking and connectivity. Software & OS - Provide first and second-level technical support to end-users on various IT issues, including but not limited to Windows 11, Office 365 applications, basic VMware topics, Outlook, Active Directory & mobile devices. Ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications, help desk and ticketing software. Related certifications will be an added advantage. Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization.
Posted 3 weeks ago
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