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0.0 years

1 - 2 Lacs

Chennai

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Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving & multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batches

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2.0 - 4.0 years

3 - 5 Lacs

Mumbai

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1. Hardware and Software Support: Install, configure, and troubleshoot desktops, laptops, and peripherals. Ensure proper functioning of hardware components and resolve hardware-related issues. Install and maintain software applications on desktop systems. 2. Operating System Management: Perform OS installations and upgrades on desktop machines. Troubleshoot and resolve OS-related issues. 3. Printer Support: Diagnose and resolve printer problems, including configuration and maintenance. Provide support for networked and local printers. 4. Customer Service: Deliver exceptional customer service by addressing user issues promptly and professionally. Effectively communicate technical information to non-technical users. 5. Onsite and Remote Support: Provide onsite support to end-users as needed. Offer remote assistance using appropriate tools. 6. Documentation: Maintain accurate records of all support activities, including troubleshooting steps and resolutions. Document system configurations and changes. 7. Collaboration: Collaborate with other IT teams to resolve complex issues. Participate in team meetings and contribute to knowledge-sharing. 8. Security and Compliance: Implement and follow security policies to ensure desktop and laptop security. Assist in compliance with IT security best practices. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

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0.0 years

1 - 2 Lacs

Chennai

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Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2014 to 2024 batch can apply Male candidates only

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8.0 - 13.0 years

9 - 15 Lacs

Hyderabad

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Only Female Candidate's can apply. Must have Min 1+yrs exp as a Operations Manager in the Technical Support Voice process. Handled a span of 100+FTE's. Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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0.0 - 1.0 years

1 - 1 Lacs

Mohali

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Responsibilities: * Provide hardware & network support * Troubleshoot desktop issues on LAN * Maintain system performance & security * Collaborate with teams for effective resolutions * Manage laptop & desktop maintenance Over time allowance Leave encashment

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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For More Details Call : HR Krithika @ (Call or whatsapp ) Email ID : Krithikathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.5 LPA For More Details Call : HR Nivetha @ 9035369666 / 9880952642 (Call or WhatsApp ) Email ID : Nivetham@thejobfactory.co.in

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5.0 - 10.0 years

9 - 12 Lacs

Sonipat

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~ Server Management ~ IT Operations and Support ~ Security and Risk Management ~ Vendor and Stakeholder Management ~ Experience with networking concepts, protocols and technology ~ Understanding of IT service management frameworks

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2.0 - 5.0 years

2 - 6 Lacs

Navi Mumbai

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What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 1 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course

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2.0 - 5.0 years

1 - 2 Lacs

Raipur

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Job Title: IT Executive Location: Raipur , Chhattisgarh Department: Information Technology Reports To: HR Head / Head of IT Job Type: Full-time Job Summary: We are looking for a skilled and proactive IT Executive to support and maintain our organization's IT infrastructure. The successful candidate will play a critical role in managing hardware, software, networks, and user support. You will ensure smooth IT operations and provide technical support to end-users while helping to implement new systems and technologies. Key Responsibilities: Install, configure, and maintain hardware (desktops, laptops, printers, etc.) and software applications. Monitor and troubleshoot network, server, and connectivity issues. Provide first-line technical support to internal users, resolving issues via phone, email, or in-person. Maintain IT documentation, including asset inventory, user guides, and system configurations. Assist in managing user accounts, permissions, and security across platforms (e.g., Active Directory, email, etc.). Ensure data backups are performed regularly and disaster recovery procedures are in place. Support and maintain company communication systems, including email and VoIP. Collaborate with external vendors for equipment procurement and technical support. Keep up-to-date with the latest IT technologies and suggest improvements to enhance business operations. Qualifications: Bachelors degree in Information Technology, Computer Science, or related field. 2–5 years of experience in an IT support or systems administration role. Strong knowledge of Windows and/or Linux operating systems. Familiarity with networking concepts . Experience with Active Directory, Office 365, antivirus tools, and backup solutions. Good problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Role & responsibilities Preferred candidate profile

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

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Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 788029229 *Khushi 7869457739 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

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0.0 years

1 - 2 Lacs

Chennai

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Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Basic server Knowledge Switches and Routers Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

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0.0 - 1.0 years

1 - 2 Lacs

Gurugram, Delhi / NCR, Sohna

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Indus Parking Services (IPS) is an emerging parking enforcement company headquartered in Gurugram, India. Our team consists of highly focused and motivated professionals with extensive expertise in parking management. We specialise in preventing unauthorised parking across commercial properties, residential complexes, and other locations. Indus Parking Service manages the entire parking enforcement process efficiently and also provides operational support to Euro Parking Services . We are looking for an enthusiast IT Executive to join us, who will play a key role in supporting the organization's network infrastructure. This position is designed to provide hands-on experience in network administration, troubleshooting, and maintenance. The Network Intern will work closely with the IT team to contribute to the efficiency and security of the organization's network systems. As an IT Executive , your responsibilities will include: Checking the automatic number plate recognition (ANPR) cameras working remotely. Managing daily reports of camera functioning/non-functioning site-wise. Troubleshooting network issues remotely and liaising with the service team in the UK with regular reports and updates. Ensuring data is migrating and maintaining logs of transfer. Working on configuration and maintenance of ANPR cameras. Checking static IP 3G/4G mobile data consumption. Checking the status of the virtual machines. Troubleshooting of desktop issues related to network, software, and hardware. The ideal candidate working as an IT Executive will display: Strong troubleshooting and problem-solving skills Familiarity with Windows/Linux operating systems and networking concepts Knowledge of computer hardware, printers, and office systems Ability to manage multiple tasks and prioritise effectively Strong interpersonal and communication skills Benefits of working with IPA Indus Parking Services as an IT Executive ; Employee of the month. Casual Fridays. Regular performance review to encourage internal growth. Schedule: 9-hour shift Rotational Shifts Excellent communication skills, including verbal and written.

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2.0 - 4.0 years

1 - 2 Lacs

Noida

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Provide technical assistance and resolve issues related to desktop computers, software, hardware peripherals, and network connectivity. They diagnose and troubleshoot problems, install and configure software and hardware, and offer user training. Required Candidate profile Troubleshooting skills, customer service, and experience with various operating systems, software, and remote support tools.

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- 5 years

2 - 5 Lacs

Chennai

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1. As a Desktop Associate provide support within hospital departments 2. Handle hardware and software issues including troubleshooting, installation, and configuration. 3. Desktop Associate will work closely with IT team and deliver quality service

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1 - 5 years

2 - 4 Lacs

Rajahmundry, Vijayawada, Hyderabad

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Provide first-level technical support via phone , email, and chat for employees or customers facing technical issues Diagnose and resolve common IT issues related to hardware, software, and network connectivity (e.g., login issues, software errors, printing problems) Document and track issues through a help desk ticketing system, ensuring accurate records of issues and resolutions Escalate unresolved issues to higher-tier support teams (Tier 2 or Tier 3) when necessary, while providing detailed information to assist in further troubleshooting Assist with software installation and setup on desktops, laptops , and mobile devices, ensuring configurations meet company standards Provide guidance and instruction to users on basic IT procedures, troubleshooting steps, and best practices Maintain an inventory of IT assets such as hardware, software, and peripherals Assist in setting up new users with accounts, systems, and equipment Follow standard operating procedures (SOPs) and maintain a professional and courteous demeanor when communicating with users Perform other duties as assigned by the Help Desk Manager or IT team Traveling within the city - 3 Branches. Person with 2-Wheeler preferred. To support daily Incidents on Hardware troubleshooting (Desktop/POS/Printers/Scanners/ CCTV, L0 Network router/Switch, etc) Preventive maintenance of IT infra. Education & Experience Any 10th or 12th Available Jobs and Positions: System Engineer (on-site) Laptop Technician (Field Engineer) Sr. IT Engineer (Remote) Network Engineer (Field Engineer) Company name: 365 Admin Support and Services - Hyderabad Website: https://www.365adminsupport.com/ https://www.365adminsupport.in/ Desired Skills Troubleshoot desktop and laptops, routers, issues and resolve. Knowledge of LAN & WAN Knowledge of Router and AP basic configuration and troubleshooting (L0). Knowledge on mail configuration Knowledge to install OS like Windows / Linux etc. Understanding of Retail Applications will be advantage Working knowledge of MS Products Excel, Word & Power Point Give Permanent fix to the desktop, printer problems, basic LAN & server Support issues. Load/Reload standard build operating system configurations. Installation & troublingshooting of critical applications & their usage guidelines. Installation of anti-virus on desktops and remove virus. Esclate the problem to the technical specialist & to regional/ National Team Leads if not resolved. Send your resume on hr@365adminsupport.com , madhavi@365adminsupport.com or 9550247123 Contact HR: Madhavi: +91 9550247123

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1 - 4 years

1 - 3 Lacs

Ahmedabad

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Job Summary: We are seeking a skilled and dedicated Hardware & Networking Engineer to manage, maintain, and troubleshoot the hospitals IT infrastructure. This includes ensuring uninterrupted functioning of computer systems, networks, servers, printers, biometric devices, and CCTV systems critical for daily hospital operations. Key Responsibilities: Hardware Maintenance: Install, configure, and maintain desktops, laptops, printers, and scanners. Diagnose and repair hardware faults, perform routine preventive maintenance. Maintain IT asset inventory and coordinate for replacements/upgrades. Networking: Manage LAN, Wi-Fi, routers, switches, and firewalls across hospital departments. Ensure stable internet and intranet connectivity for clinical and administrative functions. Troubleshoot network issues including IP conflicts, cable faults, and access point problems. Software & Systems: Install and update OS, antivirus, and hospital-specific software (e.g., HMS). Ensure data backup systems and antivirus protection are functional and up to date. Support EMR/HMIS software users with login, functionality, and printing issues. Support & Coordination: Respond to technical queries raised by hospital staff on-site or remotely. Coordinate with external vendors for AMC services or when external support is required. Provide IT support during audits, NABH inspections, and equipment upgrades. Surveillance & Security Systems: Monitor and maintain CCTV, biometric attendance, and access control systems. Troubleshoot and replace surveillance equipment when needed. Documentation & Compliance: Maintain documentation of repairs, system logs, and user issues. Ensure IT policies are followed in alignment with hospital protocols and patient data privacy. Qualifications & Skills: Diploma/Degree in Computer Hardware, Networking, IT, or related field. 2+ years of experience in hardware & networking (preferably in healthcare/hospital setup). Good knowledge of LAN/WAN, IP addressing, and Windows OS. Basic knowledge of servers, HMS/EMR systems, and cloud backups preferred. Problem-solving ability, strong communication skills, and attention to detail. Ability to handle emergency breakdowns and provide support beyond duty hours if required.

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- 3 years

1 - 3 Lacs

Pune

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Roles and Responsibilities Provide technical support to customers via phone, email, or chat for desktop-related issues. Troubleshoot hardware and software problems using manual testing techniques. Install, configure, and troubleshoot various applications software on Windows operating systems. Offer product service by providing user training and resolving customer queries efficiently. Collaborate with team members to resolve complex technical issues. Software demonstration software testing , writing test cased, documentation, Retail Domain will preferred Looking support executive for our Retail Management Software Location - Pune - work from office only Language - Marathi, Hindi and English

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2 - 7 years

0 - 3 Lacs

Dahej

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Job Summary: We are looking for an Desktop Support Engineer to help with day-to-day IT support. You will handle issues with laptops, desktops, software, and basic network problems. This role requires good technical knowledge and strong communication skills. Key Responsibilities: Support laptops, desktops, and other end-user devices. Fix issues with Windows and Mac operating systems. Troubleshoot MS Office, Teams, OneDrive, and company-specific applications. Use the ticketing tool to track and respond to user requests. Provide basic network (L1) support with help from the central network team. Help with software installations and updates. Be available for on-call support when needed. Requirements: Diploma or Graduate in Computer Engineering or related field. 2-3 years of experience in an L1 IT support role. Knowledge of Windows, macOS, and Office 365. Experience using IT ticketing tools. Basic understanding of networking. Good communication skills and a helpful attitude. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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2 - 6 years

0 - 3 Lacs

Noida, New Delhi, Delhi / NCR

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Job Summary: We are looking for an Desktop Support Engineer to help with day-to-day IT support. You will handle issues with laptops, desktops, software, and basic network problems. This role requires good technical knowledge and strong communication skills. Key Responsibilities: Support laptops, desktops, and other end-user devices. Fix issues with Windows and Mac operating systems. Troubleshoot MS Office, Teams, OneDrive, and company-specific applications. Use the ticketing tool to track and respond to user requests. Provide basic network (L1) support with help from the central network team. Help with software installations and updates. Be available for on-call support when needed. Requirements: Diploma or Graduate in Computer Engineering or related field. 2-3 years of experience in an L1 IT support role. Knowledge of Windows, macOS, and Office 365. Experience using IT ticketing tools. Basic understanding of networking. Good communication skills and a helpful attitude. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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years

1 - 2 Lacs

Chennai

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Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Networking Concepts Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

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1 - 6 years

4 - 8 Lacs

Pune, Gurugram, Delhi / NCR

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Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided 1 year of tech support experience on Papers (Mandate) Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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1 - 2 years

1 - 2 Lacs

Chennai

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Responsibilities: Diagnose and resolve hardware and software issues, including those related to operating systems, applications, e-mails, networks along with peripheral equipment problems CCTV Troubleshoot and operator skills Health insurance Provident fund

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1 - 5 years

2 - 3 Lacs

Pune

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Job Summary: We are seeking a proactive and technically sound IT Support Executive to manage day-to-day IT operations at our Pune center. The candidate will be responsible for ensuring smooth functioning of IT infrastructure during classes, resolving hardware/software issues promptly, and coordinating with the head office IT team when required. This is an on-site role that requires early start times to support class readiness. Key Responsibilities: Assemble, maintain, and troubleshoot computer hardware and peripherals. Install, configure, and troubleshoot operating systems and essential software bundles. Perform daily smoke tests and IT readiness checks to ensure smooth class operations. Coordinate with the head office IT team for system setups, escalations, and process standardization. Address and resolve staff IT-related issues in a timely and efficient manner. Ensure network connectivity, audio-visual systems, and classroom devices are always functional. Maintain documentation of IT assets, issue logs, and system updates. Establish and improve IT support processes within the center. Requirements and Ideal Candidate Profile: Proven experience in hardware assembly and troubleshooting. Good understanding of Windows OS, software installation, and general system maintenance. Ability to handle coordination and remote troubleshooting with internal IT teams. Readiness to start the day early and conduct pre-class IT checks. Strong problem-solving skills and attention to detail. Decent communication skills for coordination and support. A diploma or degree in IT, Computer Science, or a related field is preferred. If you are dependable, hands-on with systems, and want to be part of a growing educational organization, we would love to meet you.

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years

2 - 4 Lacs

Chennai

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Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

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1 - 3 years

2 - 4 Lacs

Bengaluru

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Role: Service Desk Engineer Experience: 1-2 Years Relevant Experience : 1.5+ Years Notice Period: Immediate Joiners Only Job Location: Bengaluru Role & responsibilities Service Desk Coordinator will be tasked with assisting Users remotely through multiple channels like phone, e-mail, chat or in-person. Answer, evaluate, and prioritize incoming requests for assistance from users experiencing technical problems. To be the first point of contact for User and create, assign and respond to queries on ticket status. To be available at work as per the schedule posted To share daily dash after their shift To follow the process guidelines, work within the technical trainings provided If any projects are given to complete it within the timeframe committed Provide pricing quotes for items and prepare orders with suppliers. Assist with preparing help desk SOPs; rules and procedures. Update all the activity on the ticket Responsible for managing all the IT assets and software technically and rectifying the issues reported by users. Maintain asset databases to ensure proper location tracking. Activities include asset tagging, documentation, and database management Establish and maintain vendor relationships Delivery Projects and Team Management Handling the IT Asset (Configuration, Request, Problem, and Availability) Management. Handling stores and stores activity efficiently Attending the User issues and assigning them to the right Engineers and updating the same in the helpdesk tool. Reach us:If you are interested in this position and meet the above qualifications, please reach out to me directly at swati@cielhr.com and share your updated resume highlighting your relevant experience.

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