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0.0 years
1 - 2 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a proactive and detail-oriented System Administrator with a strong focus on end-user support. The ideal candidate will have proven experience troubleshooting Windows 10/11, supporting Microsoft Office applications, and handling basic network support issues. This role will be responsible for ensuring smooth daily operations of IT systems across laptops, desktops, and peripheral devices. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, printers, and other hardware. Troubleshoot and resolve issues related to Windows 10/11 OS and Microsoft Office 365 applications. Perform system updates, software installations, and patch management. Set up and configure new hardware and software for users. Support remote users with VPN, remote desktop tools, and connectivity issues. Handle basic network tasks such as IP configuration, printer sharing, and Wi-Fi troubleshooting. Maintain asset inventory and documentation for IT equipment. Ensure data security and compliance with IT policies. Collaborate with other IT team members to resolve complex incidents and improve system reliability. Requirements: Proven experience as a system administrator or IT support technician. Strong knowledge of Windows 10/11, Microsoft Office 365 Suite. Familiarity with Active Directory, Group Policy, and user account management. Basic understanding of networking (TCP/IP, DNS, DHCP, VPN). Ability to diagnose and resolve hardware/software issues quickly and effectively. Excellent communication and customer service skills. [Optional] Certifications like CompTIA A+, Microsoft MCP, or similar are a plus.
Posted 1 month ago
0.0 years
1 - 4 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support For More Details Call : HR smitha @ 9880964847 (Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 3.5LPA-4.2 LPA Graduate Freshers Location-Bellandur eco space / Whitefield Shifts-Day Rotational shift HINDI MANDATE For More Details Call : HR smitha @ 9880964847 (Call or whatsapp )
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Serves as the primary contact for diagnosing, troubleshooting, and resolving end-user hardware issues while managing support requests through an IT ticketing system.
Posted 1 month ago
5.0 - 10.0 years
5 - 7 Lacs
Mumbai
Work from Office
Responsibilities: * Provide desktop, IT & hardware support * Manage printers & systems administration * Configure CCTV system * Troubleshoot technical issues promptly * Collaborate with team on network solutions
Posted 1 month ago
7.0 - 12.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Position: Application Engineer, IP&E Job Description: Key Responsibilities: Provide advanced engineering design service and support to regional engineering team on inter-connects, passive devices, and electro-mechanical systems, aligning with suppliers and technology strategies to maximise business growth. Identify, cross and suggest component applications relative to specific technologies and industries. Provide hardware support identifying, cross and promote connectors, terminal blocks, headers, sockets, EV conn, High-Power and High-Speed connectors, for different customers product development. Ensure all designs comply with industry standards and customer specifications. Utilize strong technical knowledge in interconnect, passives and electro-mechanical product development to guide the regional engineering team. Attend technical and sales training in efforts to stay abreast of current technology. Develop product performance specifications and product development roadmaps Ensure accurate documentation of engineering designs and solutions for future reference. Qualifications & Requirements: Bachelor s Degree or higher in mechanical/electrical, or a related engineering field. Minimum of 7 years of experience in IP&E components applications and product development. Proven experience in R&D environments and product design processes. Knowledge of Interconnect (ex. board-to-board, wire-to-board, connectors, cables, terminal blocks, headers, sockets, backplane systems, flex circuits, and high-speed or high-density) and Electromechanical. Experience with Interconnect, innovative cable products and cable assembly products. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills to work with internal teams and customers. Passion for innovation and commitment to delivering high-quality engineering solutions. Location: IN-KA-Bangalore, India Time Type: Full time Job Category: Engineering and Technology
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Valsad, Jabalpur
Work from Office
Job Title: Desktop/ Laptop Hardware Support Engineer - Cybix Job Title: Desktop/ Laptop Hardware Support Engineer Job Title: Desktop/ Laptop Hardware Support Engineer Job Category: Job Type: Full Time Job Location: Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Free Whitepaper on Next Two Years of Trends in the IT Business Gain expert knowledge and strategies to stay ahead. Download our white paper now! Your Designation Official Email Company Name Company Website By submitting this form , you agree to our terms of use and privacy policy.
Posted 1 month ago
7.0 - 12.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Position: Application Engineer, IP&E Job Description: Key Responsibilities: Provide advanced engineering design service and support to regional engineering team on inter-connects, passive devices, and electro-mechanical systems, aligning with suppliers and technology strategies to maximise business growth. Identify, cross and suggest component applications relative to specific technologies and industries. Provide hardware support identifying, cross and promote connectors, terminal blocks, headers, sockets, EV conn, High-Power and High-Speed connectors, for different customers product development. Ensure all designs comply with industry standards and customer specifications. Utilize strong technical knowledge in interconnect, passives and electro-mechanical product development to guide the regional engineering team. Attend technical and sales training in efforts to stay abreast of current technology. Develop product performance specifications and product development roadmaps Ensure accurate documentation of engineering designs and solutions for future reference. Qualifications & Requirements: Bachelor s Degree or higher in mechanical/electrical, or a related engineering field. Minimum of 7 years of experience in IP&E components applications and product development. Proven experience in R&D environments and product design processes. Knowledge of Interconnect (ex. board-to-board, wire-to-board, connectors, cables, terminal blocks, headers, sockets, backplane systems, flex circuits, and high-speed or high-density) and Electromechanical. Experience with Interconnect, innovative cable products and cable assembly products. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills to work with internal teams and customers. Passion for innovation and commitment to delivering high-quality engineering solutions. Location: IN-KA-Bangalore, India Time Type: Full time Job Category: Engineering and Technology
Posted 1 month ago
2.0 - 3.0 years
2 - 6 Lacs
Mumbai
Work from Office
Job_Description":" JOB Description for Server Hardware Management Customer Name BSE LTD LOCATION Mumbai DOMAIN Hardware Level (L1/L2/L3) L1 Required Relevant Domain Experience 2-3 Years relevant experience Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) Onsite support 24 X 7 Qualification B.E./Diploma/BSC/BTech (No education gap, Full time) 1. B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred] 2. B.Sc. -IT 3. BCA or MCA [ Full time course from reputed University] 4. No gap in education [ Passing year for S.S.C , H.S.C. and Degree/Diploma to be mentioned] Certifications Required if ANY Relevant Certification (Preference) Specific Remarks/Requirement by customer Server Hardware support with basic troubleshooting skills and expertise in part replacement Role Purpose Server Hardware support with basic troubleshooting skills and expertise in part replacement JOB RESPONSIBILITIES 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Expertise in part replacement of Server hardware 4) Respond to and own Incident till resolution 5) Engage customer contracted hardware and software support vendors to facilitate incident resolution 6) Work with customer support teams to review & resolve incidents 7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 8) Raid and iLO configuration of HPE server 9) Correlate related incidents together into a problem ticket and manage through the problem management process 10) Implement best practice configurations relating to specific vendor recommendations 11) Basic Server hardware troubleshooting 12) Server hardening as per the policy recommendations by BSE 13) Server Inventory Management Technical Skills/Knowledge Requirement 1) Expertise in part replacement of Server hardware (Must) 2) Raid and iLO configuration of HPE server (Must) 3) Basic Server hardware troubleshooting (Must) 4) Server Inventory Management (Good to Have) ","
Posted 1 month ago
2.0 - 3.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Job_Description":" JOB Description for Server Hardware Management Customer Name BSE LTD LOCATION Hyderabad DOMAIN Hardware Level (L1/L2/L3) L1 Required Relevant Domain Experience 2-3 Years relevant experience Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) Onsite support 24 X 7 Qualification B.E./Diploma/BSC/BTech (No education gap, Full time) 1. B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred] 2. B.Sc. -IT 3. BCA or MCA [ Full time course from reputed University] 4. No gap in education [ Passing year for S.S.C , H.S.C. and Degree/Diploma to be mentioned] Certifications Required if ANY Relevant Certification (Preference) Specific Remarks/Requirement by customer Server Hardware support with basic troubleshooting skills and expertise in part replacement Role Purpose Server Hardware support with basic troubleshooting skills and expertise in part replacement JOB RESPONSIBILITIES 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Expertise in part replacement of Server hardware 4) Respond to and own Incident till resolution 5) Engage customer contracted hardware and software support vendors to facilitate incident resolution 6) Work with customer support teams to review & resolve incidents 7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 8) Raid and iLO configuration of HPE server 9) Correlate related incidents together into a problem ticket and manage through the problem management process 10) Implement best practice configurations relating to specific vendor recommendations 11) Basic Server hardware troubleshooting 12) Server hardening as per the policy recommendations by BSE 13) Server Inventory Management Technical Skills/Knowledge Requirement 1) Expertise in part replacement of Server hardware (Must) 2) Raid and iLO configuration of HPE server (Must) 3) Basic Server hardware troubleshooting (Must) 4) Server Inventory Management (Good to Have ","
Posted 1 month ago
0.0 - 2.0 years
2 - 2 Lacs
Navi Mumbai
Work from Office
Detailed profile: (a) Create and maintain IT asset information like configuration details, serial number, asset code, warranty etc. Complete hardware inventory covering for Desktops, Laptops, Printers, Scanners, UPS, Tablet/IPAD Networking equipment etc. (b) Installation & troubleshooting of Desktops/Laptops and peripherals including the applications provided by Stockholding. Fine tuning Desktops/Laptops for optimum performance. (c) Create Software inventory with information such as License, Version Numbers and Registration Details. Identify unlicensed software installations. (d) Should be able to lift and shift IT Assets as per requirement and record the movement of IT assets within and out across locations. Generation of gate-pass for movement of asset out of the building. Updating the asset database. Generation of exception report when returnable asset are not returned back within the stipulated time. (e) Up-gradation of various softwares / applications on the desktop where CDs and licenses would be provided by Stockholding. (f) Perform Antivirus updates across Desktops/Laptops (g) LAN IP Management and LAN Cable termination (crimping) (h) Provide Remote Support Access across all StockHolding branches to resolve all day to day issues pertaining to Email (Lotus Notes), Anti-Virus and other OS related troubleshooting (i) Co-ordination with AMC/Warranty vendors to resolve issues like part replacement, troubleshooting, tracking and user follow-ups (j) Daily activity logging, Daily MIS report to be sent to Hardware Team (k) Coordinating with vendors to get the problems resolved. Follow up with vendors for IT spare parts and consumables. (l) Should have good Verbal and Written communication skills (m) Should be conversant in using Excel and Word and Open Office Software Monthly Review Meeting to setup on Last Day of Each monthRole & responsibilities Preferred candidate profile : Having Experience in the relevant field can be preferred.
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Contact Person: Rashmi Baluni (9818038714) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Contact Person: Sonal Kam (9873347320) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Contact Person: Manish Manohar (9773820707) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Contact Person: Pushkar Singh (9999535297) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
Vijayawada, Visakhapatnam, Hyderabad
Work from Office
Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location – Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.
Posted 1 month ago
2.0 - 6.0 years
0 - 3 Lacs
Ahmedabad
Work from Office
Job Summary: We are hiring an Onsite L1 Engineer to provide hardware and software support for end-user devices, troubleshoot Windows and macOS systems, and assist with Office 365 applications and basic network issues. Responsibilities: Troubleshoot laptops, desktops, OS (Windows/Mac), MS Office, Teams, OneDrive, and Pidilite apps. Manage service tickets via Service Desk tool. Support L1-level network issues with the central network team. Install, configure, and maintain hardware/software for end-users. Provide onsite and on-call support as needed. Requirements: Engineering Graduate or Diploma in Computer Hardware/IT. 2-3 years of L1 support experience. Knowledge of Windows, Mac OS, Office 365, and ticketing tools. Basic networking knowledge. Good communication and customer service skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 month ago
1.0 - 6.0 years
5 - 6 Lacs
Bengaluru
Hybrid
Roles and Responsibilities Provide technical support to customers through phone, email, or chat for hardware, software, network, and LAN issues. Troubleshoot and resolve complex technical problems related to desktop systems, laptops, printers, routers, switches, firewalls, antivirus software, and other peripherals. Collaborate with internal teams to identify root causes of recurring issues and implement solutions. Document customer interactions using CRM tools to track tickets and escalate critical cases when necessary. Stay up-to-date with product knowledge base articles to provide accurate information to customers.
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
1.Desktop Associate provide support within hospital departments 2. Handle hardware, software issues including troubleshooting, OS Installation, and configuration. 3. Desktop Associate will work closely with IT team and deliver quality service
Posted 1 month ago
3.0 - 8.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
Provide IT support for hardware, software, and networks. Troubleshoot OS, apps, and peripherals. Manage user accounts, updates, and backups. Maintain documentation, assist in IT projects, and collaborate on system improvements.3+ yrs experience.
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Noida
Work from Office
Job Title: IT Support Engineer (Mid-Level) Location: Noida Company: TechRyde Pvt. Ltd. Experience Required: 1-2 Years Employment Type: Full-Time About TechRyde Pvt. Ltd. TechRyde is revolutionizing restaurant operations by simplifying the digital ordering landscape. Our flagship product, Order app, streamlines order and menu management, eliminating the need for multiple tablets and reducing manual intervention. With trusted partnerships across industry giants like KFC and Pizza Hut, TechRyde empowers restaurants to elevate guest experiences and drive revenue growth through cutting-edge digital solutions. Job Overview: We are seeking a skilled and proactive IT Support Engineer with 12 years of hands-on experience to manage and maintain our IT infrastructure and hardware. The ideal candidate will be responsible for overseeing servers, diagnosing and fixing hardware issues (such as hard disk failures in laptops), managing network systems, and ensuring smooth internet and router functionality. Key Responsibilities: • Manage and maintain servers, workstations, and storage systems. • Troubleshoot and repair hardware issues, including laptops and hard drives. • Monitor and manage IT infrastructure to ensure optimal performance and security. • Provide support for network connectivity issues and ensure stable internet access. • Configure and troubleshoot routers, switches, and firewalls. • Maintain documentation of IT assets, procedures, and troubleshooting logs. • Assist in IT procurement and vendor coordination when necessary. • Provide timely technical support to internal teams. Required Skills & Qualifications: • Bachelors degree in information technology, Computer Science, or related field. • 1-2 years of relevant experience in IT support and infrastructure. • Strong knowledge of server and hardware management. • Experience in diagnosing and fixing hard disks and other laptop-related issues. • Sound understanding of networking concepts and internet technologies. • Hands-on experience with routers, switches, and basic network troubleshooting. • Certification in CCNA (Cisco Certified Network Associate) or equivalent is mandatory. • Strong communication and problem-solving skills. Preferred Qualifications: • Exposure to system administration tools. • Familiarity with data backup and disaster recovery practices. • Ability to work independently and in a team-oriented environment. What We Offer: • Competitive salary package. • Supportive team and work environment. • Opportunities for professional growth and training.
Posted 1 month ago
0.0 - 2.0 years
0 - 2 Lacs
Thane, Panvel, Navi Mumbai
Work from Office
TechnoValue Solutions Pvt Ltd is looking for a dedicated and proactive IT Support Engineer to join our growing team! If you have a passion for troubleshooting, system maintenance, and helping people resolve technical issues efficiently we want to hear from you. Key Responsibilities: Provide timely technical support for hardware/software/network issues Install, configure, and maintain desktops, printers, and IT infrastructure Monitor system performance and ensure security compliance Maintain IT inventory and documentation Coordinate with vendors for service and support What Were Looking For: Diploma/Degree in IT or related field Hands-on experience with Windows OS, MS Office, networking, and IT tools Strong communication and problem-solving skills Ability to multitask and prioritize effectively Note : Only Male Candidates Prefered !! Ready to apply? Send your CV to HR Sonica - technohr@technovalue.in or 8879773091 Lets build reliable systems together!
Posted 1 month ago
4.0 - 8.0 years
0 - 0 Lacs
Ghaziabad
Work from Office
Role & responsibilities Hardware Infrastructure Management: Designing, implementing, and maintaining the school's computer hardware infrastructure, including desktops, laptops, servers, networking equipment, printers, projectors, interactive whiteboards, and other IT peripherals. Ensuring the availability, reliability, and performance of hardware systems to support teaching, learning, and administrative functions. Hardware Deployment and Installation: Planning and executing hardware deployment projects, including hardware procurement, setup, configuration, and testing, to meet the school's technological requirements and objectives. Installing and configuring hardware components, peripherals, and accessories according to manufacturer specifications and industry best practices. Hardware Troubleshooting and Repair: Diagnosing hardware problems, conducting root cause analysis, and implementing solutions to resolve hardware issues promptly and effectively. Repairing or replacing defective hardware components, such as CPUs, RAM, hard drives, motherboards, power supplies, network cards, and display units, to restore functionality and minimize downtime. Hardware Upgrades and Maintenance: Assessing hardware performance and capacity requirements, and recommending and implementing upgrades or enhancements to improve system performance, reliability, and efficiency. Performing routine preventive maintenance tasks, such as cleaning, dusting, and optimizing hardware systems, to prolong equipment lifespan and prevent hardware failures. Inventory Management and Asset Tracking: Managing inventory of hardware assets, including tracking equipment acquisition, deployment, and disposal, maintaining accurate records of hardware inventory, serial numbers, warranties, and service agreements. Conducting periodic inventory audits and asset assessments to ensure compliance with licensing agreements, budgetary constraints, and regulatory requirements. Documentation and Reporting: Documenting hardware configurations, installation procedures, maintenance activities, troubleshooting steps, and resolution outcomes in technical documentation, service reports, and incident tickets. Providing regular status updates, performance reports, and recommendations to IT management, school administrators, and stakeholders on hardware-related matters. Security and Compliance: Implementing security measures and protocols to protect hardware assets from unauthorized access, theft, tampering, or damage. Ensuring compliance with data protection regulations, industry standards, and school policies related to hardware security, privacy, and confidentiality. User Support and Training: Providing technical support and assistance to end-users, including teachers, students, and staff, to address hardware-related inquiries, issues, and requests through in-person support, remote assistance, or helpdesk services. Conducting training sessions, workshops, or demonstrations to educate users on hardware usage, maintenance best practices, IT security awareness, and technology integration strategies. Miscellaneous Tasks: Procurement Assistance: Assisting in the procurement process for hardware equipment and supplies, including researching product options, obtaining price quotes, preparing purchase orders, and coordinating delivery and installation logistics. Vendor Management: Liaising with hardware vendors, suppliers, contractors, and service providers to negotiate contracts, resolve technical issues, coordinate maintenance services, and ensure timely delivery of hardware products and services. Technology Evaluation and Research: Staying informed about emerging hardware technologies, trends, and innovations in the IT industry, and conducting research and evaluations to assess their applicability, feasibility, and potential impact on school operations and educational outcomes. Preferred candidate profile Bachelors degree in electrical engineering, Computer Engineering, or related field: A bachelor's degree in electrical engineering, computer engineering, or a related field is typically required for the position of a hardware engineer in a school. Relevant Work Experience: Previous experience in hardware engineering, IT infrastructure management, or related roles in educational or corporate settings is highly desirable. Experience with hardware deployment projects, troubleshooting complex hardware issues, and managing hardware lifecycle processes is advantageous.
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Kolkata
Work from Office
Key Responsibilities: Set up and configure workstations, routers, and basic networking infrastructure. Provide first-line support for hardware and software issues across the firm. Install, configure, and maintain Microsoft 365 services, including Outlook, Teams, SharePoint, and AI-powered features like Copilot in Word, Excel, and Outlook. Assist in the setup and management of SharePoint sites and document libraries. Troubleshoot connectivity, software, and system issues efficiently. Support staff in navigating and configuring various software platforms. Assist in the development and implementation of internal systems and workflows. Assist in automating internal processes using tools like Power Automate or AI-based scripting. Stay current with emerging technologies, including AI tools, and recommend solutions to improve efficiency. Preferred candidate profile: Educational Background: Certificate IV or Diploma in Information Technology, Networking, or a related field. Bachelors degree in Information Technology, Computer Science, or a related discipline (preferred but not essential). Certifications (Highly Regarded): CompTIA A+ (for general IT support knowledge) CompTIA Network+ (for networking fundamentals) Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification (for understanding IT service management) Soft Skills: Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks. A proactive and customer-focused approach. Experience: 1-3 years in a similar IT support or helpdesk role. Experience working in a professional services environment (e.g., accounting, legal, consulting) is a plus.
Posted 1 month ago
3.0 - 6.0 years
0 - 2 Lacs
Kolkata
Work from Office
Job Description: Desktop/ Network Engineer (POS application) Job Location: Kolkata (VIP RD) Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole
Posted 1 month ago
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