Google Service Desk Support / IT Helpdesk White Horse Manpower Consultancy Private Limited

1.0 - 6.0 years

3 - 6 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Description We are seeking a motivated Google Service Desk Support / IT Helpdesk professional to join our team in India. The ideal candidate will provide excellent technical support to our users, ensuring their issues are resolved efficiently and effectively. Responsibilities Provide first-line technical support to users via phone, email, and chat. Diagnose and resolve hardware and software issues for desktop and laptop computers. Assist users with Google Workspace applications and tools. Manage and track support tickets using the IT service management system. Escalate complex issues to senior technical staff as needed. Document support processes and create user guides for common issues. Mai...

Posted 5 months ago

AI Match Score

Apply

IT Help Desk Engineer (Andheri) Team Computers Private Limited

2.0 - 6.0 years

1 - 3 Lacs

Thane, Maharashtra, India

On-site

Creating tickets, monitoring mails, keeping follow up for every ticket till the closure. Escalating and routing the tickets to the next level team with the proper support metrics. Ensure that all Calls/ Emails/ Tickets are resolved/ completed within SLA. Monitored and executed all end user calls related to IT Services. All mails to be read thoroughly and replied to all the concerned in case of escalation. Generating the tickets and aligning the Engineer of Concerned Team to solve the issue encountered. Coordinating with engineer, as well as with user for the update of the call. Closing the ticket ID with the proper resolution method followed by engineer to troubleshoot the issue. Taking the ...

Posted 5 months ago

AI Match Score

Apply

Desktop Engineer (Juinagar)- Immediate joiner Team Computers Private Limited

1.0 - 6.0 years

3 - 6 Lacs

Navi Mumbai, Maharashtra, India

Remote

Description We are seeking an enthusiastic and experienced Desktop Engineer to join our team in Juinagar. The ideal candidate will have 1-6 years of hands-on experience in desktop support and a passion for providing excellent customer service. As a Desktop Engineer, you will be responsible for ensuring the smooth operation of desktop systems and providing technical assistance to our employees. Immediate joiners are preferred. Responsibilities Install, configure, and maintain desktop operating systems and applications. Provide technical support to end-users for hardware and software issues. Troubleshoot and resolve desktop-related problems in a timely manner. Manage and monitor all installed ...

Posted 5 months ago

AI Match Score

Apply

Page 2 of 2

Previous 1 2

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.