3 Hardware Repairs Jobs

As a Helpdesk Specialist, your primary responsibility will be to assess, diagnose, and resolve a wide variety of computer issues, encompassing both hardware and software-related issues. You will be required to perform hardware repairs on PCs and laptops as necessary, including the replacement of parts when needed. Additionally, you will install lab-specific client and instrumental software, ensuring that configuration parameters are applied to guarantee functionality for Biological Sciences staff. Another crucial aspect of your role will involve reviewing and determining solutions to staff software needs and problems. You will also be expected to assist users with data backup and migration to new hardware, as well as maintaining accurate hardware asset information. Providing end-user training in general computer use and specific software platforms will also be part of your responsibilities. In your capacity as a Helpdesk Specialist, you will be required to stay updated with new technologies and conduct end-user needs assessments for implementing new technology. Supporting printers, multifunction devices, and various other peripherals will also fall within your purview. To excel in this role, you should possess a minimum of 48 months of experience supporting applications and working with users to troubleshoot system errors and functionality in person, via phone, and through remote control. You should also have a minimum of 48 months of experience troubleshooting and supporting Microsoft Windows XP and higher operating systems, as well as competence in working with and supporting Microsoft Office Suite 2003 and higher. Additionally, you should have at least 36 months of experience in writing scripts and modifying existing programs to add or fix functionality, as well as 48 months of experience supporting and repairing printers and multifunction devices. Proficiency in creating or updating system support and end-user documentation, troubleshooting and supporting Citrix, Groupwise, VPN, and wireless networking, and working in a mid to high-level enterprise environment for at least 48 months will be essential. Moreover, your ability to work effectively in a team environment is crucial, with a minimum of 48 months of experience working collaboratively. Experience in creating and modifying Access databases for at least 36 months will also be beneficial for this role.,

You are a Junior IT Executive responsible for diagnosing and resolving hardware and software issues, providing IT support to end-users, and ensuring smooth computer system operations. Your key responsibilities include diagnosing and repairing hardware issues, assembling and maintaining computer systems, installing and updating software applications, managing user accounts and system configurations, setting up and troubleshooting networks, supporting data backup and recovery processes, and delivering exceptional customer service by documenting issues and responding promptly to service requests. To qualify for this role, you should have a Bachelors degree in Computer Science, Information Technology, or a related field, along with a minimum of 2 years of experience in IT hardware and software support. You should possess strong technical skills including knowledge of hardware components, diagnostics tools, and repair techniques, familiarity with Windows and macOS systems, proficiency in commonly used software applications and IT tools, and a basic understanding of networking principles. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are considered a plus. In addition to technical skills, you should also have excellent problem-solving and troubleshooting abilities, strong communication and interpersonal skills, the ability to work independently and collaboratively within a team, and strong organizational and time management skills. By excelling in these areas, you will contribute to the efficient functioning of IT operations and the delivery of exceptional support to end-users.,

As a Field Service Technician, your primary responsibility will be to install, debug, and provide technical maintenance for product and component hardware and software at customer premises. You will be required to conduct scheduled inspections, cleaning, and other services, as well as perform minor product repairs within your assigned territory. It is essential to ensure that products are operating correctly, resolve any identified issues, and escalate them as per established procedures when necessary. Your role will also involve scheduling services, completing all required paperwork, and collaborating with customers to guarantee their satisfaction with service delivery and understanding of product functionality. You will gradually gain familiarity with Field Service Technician practices and procedures. Under the guidance of more experienced technicians, you may be involved in various tasks, including incident handling, preventive maintenance, IMAC/R procedures, and customer training. This will require you to utilize diagnostic tools for troubleshooting hardware and software failures, perform hardware repairs at a component level, clean and adjust mechanical components, configure and install software, perform routine checks as per documented procedures, refill consumables as directed, and instruct customers on the usage and operation of installed hardware and software. To be successful in this role, you should possess a combination of education and relevant work experience in Field Services, totaling at least 1-2 years. Strong written and verbal communication skills are essential for effective interaction with customers and team members. Additionally, you must have a valid driver's license and a driving record that meets the fleet requirements of the company. Participating in regular hardware and software training sessions, both on the job and through various mediums, will also be a part of your responsibilities. Furthermore, you will be expected to contribute to the achievement of agreed Key Performance Indicators (KPIs) and assist with any special projects that may be assigned to you.,