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EUS Specialist Hemmersbach

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As an IT graduate with 5+ years of experience working with SCCM / MECM, you will be responsible for investigating and resolving complex technical issues, maintaining an inventory of hardware devices, and managing asset information including hardware specifications and warranties. Key Responsibilities: - Provide LS2 support as an escalation point for L1 or LS1.5 support technicians - Resolve escalated incidents and service requests that require specialized knowledge - Work closely with support teams and end-users to provide effective solutions - Contribute to documentation and knowledge base by recording resolutions and troubleshooting steps - Provide guidance, training, and me...

Posted 2 weeks ago

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