2 Hardware Problems Jobs

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2.0 - 6.0 years

0 Lacs

patiala, punjab

On-site

Role Overview: You will be responsible for providing technical support to both external and internal customers, assisting them with software, server, networking, and hardware issues through phone, email, or onsite visits. Key Responsibilities: - Provide 1st and 2nd line technical support queries professionally and efficiently, ensuring a high level of customer service. - Take ownership of user problems, conduct technical diagnosis, and resolve the issues either remotely or on-site. - Log all calls on the call logging system (MicroStatus) and maintain thorough documentation. - Respond to client inquiries and assist in resolving hardware or software problems. - Maintain a record of detected so...

Posted 1 day ago

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15.0 - 19.0 years

0 Lacs

agra, uttar pradesh

On-site

As an IT Manager at Romsons Group of Industries, you will play a crucial role in maintaining and optimizing the company's network infrastructure. Your responsibilities will include developing innovative network troubleshooting methods to minimize downtime and reduce repair costs. Collaborating closely with departmental managers, you will identify network maintenance and growth requirements. It will also be your duty to stay updated on evolving network technologies and provide regular technology briefings to the executive team. In the event of a crisis, you will be responsible for creating and implementing disaster plans to ensure the company's operational continuity. Additionally, you will b...

Posted 1 month ago

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