701 Hardware Networking Jobs - Page 9

Overview We are seeking an experienced Project Manager to oversee the planning, execution and completion of network infrastructure projects across multiple locations. The Project Manager will coordinate the installation and configuration of networking hardware, cabling and security solutions, ensuring timely delivery within budget and adherence to quality standards. The role involves managing cross-functional teams, vendors and stakeholders to achieve project objectives. Responsibilities Plan and manage the installation of Cat6 cables, patch panels, keystone jacks, faceplates, fibre optic cables and 9U racks at multiple locations. Oversee the deployment and configuration of 24-port L2 switches, 8-port L2 switches, core switches and firewalls as per the network topology. Coordinate the deployment and configuration of a Network Management System (NMS) with a centralized dashboard at the DMER Head Office, including securing device licenses. Ensure the installation of endpoint security solutions with dual-factor authentication, Active Directory (AD) synchronization and threat protection on all nodes. Supervise end-to-end testing of LAN connectivity, switch performance and firewall rules to ensure network reliability and security. Manage testing of the NMS for fault management, performance monitoring and centralized reporting capabilities. Validate endpoint security features, including threat detection and isolation, to meet organizational security standards. Develop project schedules and resource plans, ensuring alignment with organizational goals. Communicate project progress, risks and issues to stakeholders, providing regular updates and reports. Manage vendor/OEM relationships, procure materials and ensure compliance with technical specifications and safety standards. Ensure all project deliverables meet quality standards and are completed on time. Qualifications Bachelors degree in Project Management, IT or a related field. 5+ years of experience in managing IT infrastructure or network deployment projects. Proven expertise in coordinating cabling, networking hardware and security solution deployments. Strong understanding of network topologies, L2 switches, firewalls and NMS platforms. Experience with endpoint security solutions, including dual-factor authentication and AD synchronization. PMP or equivalent project management certification is preferred. Excellent organizational, leadership and communication skills. Ability to manage multiple projects simultaneously and work under tight deadlines.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile 2014 to 2024 batch can apply Male candidates only Configure desktop and laptop Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Basic server Knowledge Switches & Routers

Manage the IT-related operations at HQ. WIFI router configuration and internet setup at every department. Manage Firewall user Policy's Administration for O365. Manage user's computers through the ManageEngine Central desktop. Help desk support through ManageEngine. Printers installation and maintenance. Supporting users IT related issues Arranged new users Company Assets like Laptop / Desktop, SIM, Mail, and mobile. New mail id creation and configured in users Laptops and mobiles. OS Installation and related softwares installed in users’ machines. Maintenance and configured the Biometric devices and canteen management devices. Maintenance and Access control doors. Daily monitoring of the Systems, Firewall, Cameras, Access devices, Biometric and canteen devices, Intercom phones, and Unifi Access Points. Configured static IPs and blocked the unwanted sites in the Firewall. Configured separate IP series (Internet / Cameras / Intercoms) in the Firewall with the support of Sophos.

MAC OS and iOS installation and troubleshooting, backup/restore etc. Manage and support Top Management meetings (video conferencing setup using different type of Audio Video devices, connectivity on MS teams, Zoom platform). Administer and manage Microsoft Intune for mobile device and endpoint management across the organization. Admin level support for Email Solutions likeo365, G-Suite configuration and troubleshooting. Endpoint Backup Solutions like Druva etc. Deliver hands-on support for mobile devices (iPhones, iPads, Android phones, tablets) used by C-level executives and top management. Provide day-to-day basic level support for Active Directory. Create, disable, and delete user accounts as per request. Good Experience on Audio Video conferencing Ability to solve complex hardware and software issues. Good written and verbal communication skills. Excellent interpersonal skills. Bachelor’s degree in computer science or information technology. (Preferred). Diploma/Degree in computer hardware and electronics from a reputed institute.

Job description Job Title: Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

L1 IT Support Engineer Position: 3 Openings Experience: 1-2 Years+ Key Responsibilities: Provide first-level technical support for hardware, software, and networking issues with a strong focus on clear and professional communication. Deliver outstanding customer service through face-to-face, phone, and electronic interactions, ensuring a seamless end-user experience. Troubleshoot and resolve hardware malfunctions, printer issues, and basic network connectivity problems while keeping users well-informed. Assist with email configuration and remote support for end-users, ensuring timely and effective resolutions. Manage user accounts, including Active Directory (AD) administration, and convey access-related information concisely. Support Windows operating systems, Windows Server, DHCP, DNS, and basic networking tasks, explaining solutions in a user-friendly manner. Handle IT support requests through ticketing tools, ensuring adherence to SLAs and proactive updates to users. Required Skills & Competencies: Outstanding verbal and written communication skills ability to explain technical issues in a simple, clear, and professional manner. Strong problem-solving and troubleshooting abilities for Windows, Mac, and server environments. Proficiency in IT service management processes and ticketing tools, with regular user updates. Solid understanding of networking concepts (LAN, DHCP, DNS). Experience in remote support and mail configuration, providing step-by-step guidance for users. Customer-focused approach with a high level of patience, empathy, and attentiveness. Ability to prioritize and manage multiple tasks effectively while keeping stakeholders informed. Team-oriented with a proactive approach to issue resolution and knowledge sharing. This role is ideal for candidates who excel in both technical support and effective communication , ensuring smooth IT operations and a great user experience.

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other system elements. Maintain and update documentation related to technical issues, resolutions, and system configurations. Guide customers through hardware troubleshooting steps, from initial diagnosis to resolution. Collaborate with cross-functional teams (such as software support, IT, and network teams) to resolve complex hardware problems. Provide preventive maintenance recommendations to ensure longevity and performance of hardware devices. Test, calibrate, and configure newly purchased hardware. Maintain up-to-date knowledge of computer hardware products and emerging technology trends. Escalate complex or unresolved technical issues to senior staff or management as needed. Ensure high levels of customer satisfaction through timely resolution and professional communication. Qualifications: Proven experience in computer hardware support or technical troubleshooting. In-depth knowledge of computer hardware components (motherboards, CPUs, RAM, hard drives, printers, etc.). Experience with diagnostic tools and utilities for identifying hardware issues. Ability to troubleshoot and resolve hardware and peripheral problems. Basic understanding of operating systems (Windows, macOS, Linux) and how they interact with hardware. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Strong customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work independently as well as in a team environment. A+ certification or equivalent technical certifications (preferred but not required). Ability to lift and move hardware components when necessary. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with networking hardware and setup. Familiarity with software tools used for hardware diagnostics (e.g., memtest, stress testing software). Certification in hardware-related fields (e.g., CompTIA A+, ITIL).

Can handle software and hardware for the company and dealership Troubleshooting & Configuration Providing Remote support / Share Drive/Network Drive access through Active Directory Printer Installation (USB Printer, LAN Printer, WIFI Printers) Required Candidate profile Minimum 2 years of work experience and someone with good communication skills 6 days working- Sundays off Shift timings- 10am to 7pm

Join our Tech force : Bulk hiring for Desktop Support Engineer Below are the details for the same. Location : Ghansoli / Worli Experience: 1- 4 years Basic configurations of networks, troubleshooting Must have knowledge about the remote support application O365 basic Good knowledge about software and domain Outlook strong knowledge,excellent problem-solving and multitasking skills English fluent Customer-oriented attitude Ticketing tool knowledge. Looking for candidates with good communication skills. Hands on experience on ticketing tools Minimum graduate Desktop and hardware troubleshooting should be good. Strong understanding of asset management systems (Asset Mgmt portal, Asset registers). Proven experience in IT asset management, tracking, and documentation. Qualification: Graduate If Interested please drop your updated CV on servicerecruitment1@dixitindia.com 9321342504

Role & responsibilities Monitor an troubleshoot the all IT end point systems PC, Printer, Scanner network s, and applications to ensure optima performance and availability Proactively identify and resolve technical issues, incidents, and outages to minimize downtime and ensure a seamless user experience. Perform system administration tasks, including server configuration, maintenance, and upgrades. system restore, Firewall Develop the documentation, including system configurations, processes, and procedures. Collaborate with external vendors and service providers to troubleshoot and resolve technical issues. Working site address. Honda Logistics India Pvt. Ltd. Survey No96, Narasapura Village, Narasapura Hobli, Kolar Taluk, Kolar Karnataka 563101

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.