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3.0 - 6.0 years

3 - 7 Lacs

hyderabad

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This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 5+ System-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

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2.0 - 7.0 years

4 - 9 Lacs

mumbai

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Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve hardware and software issues efficiently. Install, configure, and maintain computer systems, networks, and peripherals. Develop and implement procedures for troubleshooting and resolving technical issues. Collaborate with other teams to ensure seamless service delivery. Analyze and report on technical issues and provide recommendations for improvement. Job Requirements Strong knowledge of computer systems, networks, and peripherals. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with helpdesk software and ticketing systems. Ability to analyze and interpret technical information and provide clear explanations. A graduate degree is required for this position. Use control and scroll to zoom the map Use two fingers to move the map

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5.0 - 6.0 years

12 - 16 Lacs

pune

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JOB DESCRIPTION Job Purpose This position is open with Bajaj finserv ltd. Duties and Responsibilities Implement standardized processes and innovative way to manage the IT end user asset management Ensure continuous availability of service in the following key areasasset delivery in upcoming branches, timely delivery of asset allocation to new joiners as per policy IT Asset procurement, delivery and compliance framework Manage key vendor and team relationships to ensure consistent performance against established service level agreements. Monthly Reporting & Reviews with Service Provider Ensure clear-cut and timely communication to all stake holders. Strictly follow BFL defined policy and framework. Closely work with business, Admin, Internal IT team for faster resolution. Work closely with other IT managers to address ongoing operational needs Work with outsourced service delivery partner to ensure strict Project timelines. Excellent Communication and Leadership Skills Scheduled MIS reports to required stake holders on progress of rollout. Foresee the issues in EUSS operation and act to minimize the impact on timeline. Flexible to handle multiple task / projects at same time. Ensure and maintain IT operations transparency Supporting your peer IT community in managing outages and communicate with Service Management to evolve services and address issues Timely delivery of IT assets for new branch, new joiners, replacement assets Project management – IT assets for new branch roll-out Automate the manual task by adopting new age modern management tool like MDM, SCCM Service Now – CMDB, IMAC process compliance Daily Monitoring, tracking, and coordination of Help Desk activity Hardware and software compliance. Asset management Maintain deviation approvals. Meet the audit requirements. Escalation management Creates dashboards and reports and provides visibility on key aspects of operation. Attend the meeting with business, Admin team. Understand the requirement, challenged and act on it. Find the ways to improve the quality and reduce the timeline of operation. Required Qualifications and Experience Engineering graduate with more than 5 years s experience Knowledge of SCCM, EMS, JamF, Intune Service Now IT asset management is must BYOD process knowledge Strong Negotiation skill Excellent Communication and Leadership Skill. Knowledge budget will be added advantage. IT audit Skills SKILL Skills as per JD Minimum Qualification Others

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1.0 - 2.0 years

2 - 4 Lacs

chennai

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Job Title: Admin and IT Executive Experience: 1 to 2 years Location: Chennai. Department: Admin and IT Education: Any graduate in IT field with Masters is advantage. Salary Range: 2.5L to 4L Must have good communication skill. Male candidates are preferred. 1. Must have handled - Hotel Room booking, Flight Ticket Booking and Transportation arrangement 2. Stationary purchase 3. Asset management Asset ID generation, Asset form maintenance of Laptop, Desktop, telecom, Printer. 4. Must have knowledge in attending the hardware, server, router issues. 5. Must have knowledge about Airtel CUG maintenance and handle the broadband services. 6. Must handle Time Attendance and Leave Management process and assist the HR Department.

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0.0 years

3 - 4 Lacs

chennai

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Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Microsoft outlook Basic server Knowledge Switches and Routers 2015 to 2025 batch can apply Male candidates only

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0.0 - 5.0 years

1 - 2 Lacs

mumbai, pune, bengaluru

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Description: Installation and configuration of windows Troubleshooting of all types of Hardware, Network and software applications Configuring & troubleshooting of desktop/ laptop for managing backup and recovery Installation of printer and configuration Location: Mumbai / Pune / Bangalore / Chennai

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2.0 - 3.0 years

2 - 3 Lacs

ahmedabad

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Desktop Support Engineer

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2.0 - 3.0 years

2 - 3 Lacs

ahmedabad

Work from Office

Desktop Support Engineer

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2.0 - 7.0 years

0 - 2 Lacs

bhopal, gurugram, delhi / ncr

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Roles and Responsibilities 1. Hardware, Network, and System Installation Expertise Demonstrates strong knowledge of computer hardware components, network infrastructure, and system architecture. Skilled in installing, configuring, and maintaining operating systems and server environments. 2. Technical Issue Diagnosis Proficient in identifying, analyzing, and resolving diverse technical issues across hardware, software, and network systems. Applies logical and methodical approaches to troubleshoot problems efficiently. 3. Remote Site Support Manages and resolves technical issues at remote or offsite locations. Ensures smooth operations and minimal downtime through effective communication and remote troubleshooting tools. 4. Windows OS and Network Troubleshooting Expert in Windows operating systems, including setup, configuration, and performance tuning. Skilled in diagnosing and resolving network connectivity issues, domain-related errors, and system conflicts. 5. Peripheral Device Troubleshooting Experienced in handling issues related to peripheral devices including overhead projectors, ADF (Automatic Document Feed) scanners, and printers. Ensures all devices are functional and integrated seamlessly into the network/system.

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3.0 - 5.0 years

2 - 3 Lacs

thiruvananthapuram

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Role & responsibilities Overseeing the smooth operation of all computer systems, including hardware, software, and networks. Ensuring data accuracy, integrity, and security, including data entry, storage, and retrieval. Providing troubleshooting and support to users on data processing systems and applications. Maintaining and upgrading hardware and software, including regular backups and security measures. Ensuring compliance with data protection regulations and implementing security measures to protect sensitive information. Training staff on data entry procedures and systems usage, providing ongoing support and troubleshooting. Generating and analyzing reports to provide insights and support decision-making. Collaborating with IT teams, data analysts, and other departments to enhance data usage and address any discrepancies or issues. Participating in projects to improve data processing systems, including implementing new technologies and automation. familiar with IDS Software Preferred candidate profile Strong technical skills in areas like ERP systems, Tally, MS Office, and networking, Familiarity with database management (SQL), backup systems, and cyber security basics, Excellent problem-solving and troubleshooting skills, Strong communication and interpersonal skills, Ability to work independently and as part of a team, Good organizational and time management skills, Knowledge of data protection regulations and best practices. Well versed in IDS Software.

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0.0 years

2 - 4 Lacs

chennai

Work from Office

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge Switches and Routers Configure desktop and laptop 2015 to 2025 batch can apply Male candidates only

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1.0 - 3.0 years

2 - 3 Lacs

bengaluru

Work from Office

E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels.

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3.0 - 6.0 years

3 - 7 Lacs

hyderabad

Work from Office

Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise System-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

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0.0 - 1.0 years

1 - 1 Lacs

kochi, bengaluru, thiruvananthapuram

Work from Office

Job Title - Apprentice Trainee (IT Support) Job Skill - Hardware Installation, Software Troubleshooting, Antivirus Management, OS installation, mail configuration, dns, dhcp, active directory, group policy, Laptop, printer, Eligibility - 3 years Degree or 3 years Diploma ( passed out year - 2021/2022/2023/2024/2025) Send Resume to Mail - gayathri.s@accelits.com Contact - 8939745566

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0.0 years

2 - 3 Lacs

chennai

Work from Office

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2015 to 2025 batch can apply Male candidates

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0.0 years

3 - 4 Lacs

chennai

Work from Office

Configure desktop and laptop Active Directory user management and knowledge of DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2015 to 2025 batches Male candidates only

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2.0 - 4.0 years

0 - 2 Lacs

kolkata

Work from Office

Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Good communication skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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0.0 - 1.0 years

2 - 3 Lacs

hyderabad, chennai, bengaluru

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Designation: Desktop support Engineer Experience: 0 – 2 Year Qualification: Any degree (2017- 2024 ) Gender: Male /Female Salary: 2.5Lpa to 3Lpa Location: Chennai , Hyd , Bangalore Contact call or what up Subhashri HR 7550 143 827 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility

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2.0 - 5.0 years

1 - 3 Lacs

bhiwandi

Work from Office

Hardware Knowledge ,Firewall and desktop - Network Monitoring, Installation, configuration, -Barcode Scanner Installation, Troubleshooting -CCTV Installation, Handle VC Calls, Barcode. Required Candidate profile 2-5 years of experience. Graduate & Male candidate preferred. Field of experience - Support Engineer. Job Involve travelling. Good communication Skills

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0.0 - 1.0 years

3 - 8 Lacs

tirupati, chennai, coimbatore

Work from Office

Role & responsibilities Complete knowledge to all Cisco devices Should have hardware level trouble shooting knowledge on all Cisco products. Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC. Must have sound knowledge in stack configuration / trouble shooting. Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL. Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR/FTD/FMC/SDWAN/ISE/DNAC/Wireless controller. Should have knowledge about SDWAN, ISE/ DNAC/ ACI/Wireless Hands On Troubleshooting of complex LAN/WAN infrastructure, Conducting root cause analysis on Network Incident Troubleshooting license issues on all Cisco Platforms. Troubleshooting IP link related issues like link failure, config mismatch, latency, packet drops. Expertise in implementing L2 technologies including VLANs, VTP, STP, RSTP, MSTP. Good knowledge of IP Addressing, Subnetting, ARP, OSI and TCP/IP models. Expertise in implementing routing protocols RIP, EIGRP, OSPF, ISIS and BGP. Configuring and Troubleshooting Route Redistribution between Static, RIP, EIGRP, OSPF & BGP protocols. Experience in Configuration and Support of LAN protocols on Cisco Switches such as (Layer2, 3 & Multi-Layer). Experience with designing, deploying, and troubleshooting LAN, WAN, Ether-channel, IP Routing Protocols - (RIP, OSPF, EIGRP & BGP), ACL's, NAT, VLAN, STP, VTP, HSRP. Academic Qualifications and Certifications: • Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). • CCNP or equivalent certification. • Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Preferred candidate profile Candidate should have good communication skills and any passed out( 2010 to 2023). Any degree . Salary Negotiable,

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0.0 years

1 - 3 Lacs

chennai

Work from Office

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Basic server Knowledge Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batch can apply Male candidates only

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2.0 - 5.0 years

2 - 3 Lacs

vapi

Work from Office

Responsibilities: Knowledge of installation works -PC/Printer/Scanner/IT related instrument. Knowledge of CCTV camera control related. Knowledge of outlook setup, backup data,instattion,transfer etc works. Sound of technically knowledge related to IT. Provide desktop support and troubleshoot hardware issues. Assist in the procurement of new hardware and software. Monitor and manage network connection. collaborate with the IT team to implement new technologies. Sound of Windows OS,TCP/IP mapping, Remote desktop support, network management. Familiarity with system installations like laptop installation. Knowledge of data back-ups, cloud drive handling is a big plus. Required Skills: Candidate should have Good Communication Skills. Should have basic computer knowledge. Required Qualification : - 10th/12th/Any IT Related

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5.0 - 10.0 years

1 - 5 Lacs

bengaluru

Work from Office

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated cloud network engineer with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network architecture and implementations to our clients, ensuring exceptional quality and customer satisfaction. The successful candidate will be responsible for overseeing the design, implementation, and operation of firewall and network engineering and support, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in firewall design, cloud network, cloud and firewall troubleshooting, implementation, and support, as well as experience managing on-prem and cloud-based network solutions. Responsibilities Implementation, Upgrades, Support & Troubleshooting Hands on experience with Cloud networking, Palo Alto firewalls in Azure & AWS cloud. Extensive experience implementing and maintaining firewalls and staying updated on any released security vulnerabilities and how they affect the network. Extensive experience performing on-going optimization of the network security devices to ensure adequate capacity, availability, and scalability. Experience implementing, troubleshooting, and documenting network security infrastructures and related systems. Expertise in modifying firewall rule sets, changing policies, whitelisting, content filtering, and troubleshooting issues by studying network traffic flows, locking down applications, and troubleshooting firewalls, routers, and switches. In-depth knowledge of layer 4-7 app aware firewalls. Experience establishing and modifying site-to-site VPNs. Ability to manage threat protection, URL blocking, IOC feeds, routers, and switches. Experience performing monthly firewall health checks. Periodically monitor firewall health, performance, and capacity. Experience in the Change Management process including creating new change requests, reviewing submitted change forms, peer reviewing submitted change requests, implementing firewall changes and peer reviewing firewall changes. Experience developing detailed build and test plans for implementing firewalls. Coordinate with IT teams to ensure standardized network configurations and practices. Proactively recommend and implement enhancements to improve network reliability, security, and performance . Collaborate with global IT teams to swiftly address and resolve network issues. Work closely with other IT teams, such as security, data centers, and application teams, to ensure network compatibility and optimization. Define common, reusable solutions for branch, data center and cloud firewall networking. Document firewall deployment, upgrades, and configuration standards Experience with network automation tools such as Ansible, scripting using Terraform, Python Wireless network design, support and troubleshooting. Understanding of TCP/IP Stack, AD, DNS, DHCP, Routing including BGP, OSPF, VXLAN Participate in disaster recovery development, exercises, and actual events. Resolve escalations for unique and complex technical problems that operational teams are unable to solve. Participate in incident management and problem resolution for network systems. Design and implement cloud network architectures using industry best practices. Deploy, configure, and manage networking services in the cloud, such as Virtual Private Cloud (VPC), Subnets, Gateways, Load Balancers, DNS, VPN, and Direct Connect. Troubleshoot and resolve network-related issues, including connectivity, performance, and security problems. Monitor and analyze network traffic to identify and address bottlenecks, potential vulnerabilities, and performance improvements. Collaborate with DevOps and security teams to ensure network operations align with compliance requirements and security standards. Provide network support to development teams during application deployments and migrations. Plan and execute network capacity and scalability strategies to accommodate future growth and expansion. Document network configurations, processes, and procedures for knowledge sharing and standardization. Stay up to date with the latest industry trends, technologies, and best practices in cloud networking. Experience & Education Bachelors degree in computer science, Information Technology, Engineering, or related field. Minimum of 5 years of experience in network architecture or design, with a specific focus on global infrastructures. Strong understanding of Firewalls, WAN technologies, SD-WAN, network protocols, IP subnetting, VPNs, QoS, and other advanced networking concepts. Experience with cloud network architecture, such as AWS, Azure, or Google Cloud. Expertise in network hardware including routers, switches, firewalls, and load balancers from vendors like Cisco, Palo Alto and others. Experience in networking field at a large enterprise scale including WAN, LAN, data center and cloud environments. Ability to participate in on-call rotation for 24x7 support. Knowledge of network security best practices and integration. Excellent communication skills, both written and verbal. Ability to work collaboratively in a global team environment. 8+ years of technical hands-on networking support. Technical Skills & Competencies Hands on experience with the Palo Alto firewall management. Experience with Palo Alto, Cisco firewalls Cloud networking experience with AWS, Azure Capable of breaking down and resolving customer or network related issues WAN technology experience to manage and evolve company Internet, Cloud, and company connectivity services. Strong understanding of infrastructure, firewall and networking. Strong troubleshooting skills for Palo alto firewalls. Strong experience in implementing global network implementation. Experience in successfully deploying firewalls in a cloud environment. Experience in successfully deploying firewalls in traditional data center and edge. Experience in ITIL disciplines. Experience and ability to manage conflicts. Strong technical network ability in a diverse and large-scale enterprise environment. Strong decision making and operational skill. Proven track record of global network designs and implementations Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges. Self-starter and motivator and ability to work in team and solo

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0.0 years

2 - 5 Lacs

chennai

Work from Office

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2015 to 2025 batches Male candidates only

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0.0 - 1.0 years

2 - 2 Lacs

kolkata, new delhi, pune

Work from Office

Role & responsibilities Job Summary: We are seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and resolving issues related to Windows and Linux operating systems. You will work closely with customers to understand their concerns and provide timely and effective solutions. Additionally, you will collaborate with cross-functional teams to escalate and resolve complex technical problems. Responsibilities: Provide technical support and troubleshooting assistance to customers via various channels (phone, email, chat, etc.) related to Windows and Linux operating systems. Diagnose and resolve hardware and software issues on Windows and Linux platforms. Assist customers with software installations, configurations, and upgrades. Identify and document customer issues, inquiries, and resolutions in a detailed and accurate manner. Collaborate with internal teams, including developers and system administrators, to escalate and resolve complex technical problems. Continuously expand knowledge and expertise in Windows and Linux systems to effectively support customer needs. Create and maintain technical documentation, knowledge base articles, and FAQs for customer reference. Provide training and guidance to customers on Windows and Linux best practices and troubleshooting techniques. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Solid experience in providing technical support for Windows and Linux operating systems. Proficiency in diagnosing and troubleshooting hardware and software issues on Windows and Linux platforms. Strong knowledge of Windows and Linux operating systems, including installation, configuration, and administration. Familiarity with networking concepts and protocols. Excellent problem-solving and analytical skills. Preferred candidate profile Bike is Mandatory, it's field com office Job.

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