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10.0 - 14.0 years
0 Lacs
vellore, tamil nadu
On-site
As an Infrastructure Engineer, your primary responsibilities will include installing and maintaining operating environments, monitoring their performance, and promptly responding to any issues that may arise. You will be expected to uphold a professional demeanor when interacting with clients and colleagues, provide necessary training and support, and ensure that the operating environments remain safe and secure. Additionally, updating software and hardware as needed and thoroughly documenting all reported malfunctions and the corresponding actions taken will be essential parts of your role. This is a full-time, permanent position with benefits such as health insurance and Provident Fund included. The work schedule will involve rotational shifts, and there is a yearly bonus opportunity. Applicants should have at least 10 years of total work experience and experience in team handling. If you are looking for a challenging yet rewarding role where you can utilize your extensive experience in infrastructure management, this position may be the right fit for you. The work location is in person, providing you with the opportunity to collaborate closely with your team and address any infrastructure-related challenges effectively.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Are you interested in working for an international and diverse company dedicated to sustainability Do you possess strong troubleshooting skills If so, Esko, a Veralto company, is looking for a Service Desk Engineer to join their team in Bangalore. Esko is a global provider of integrated software and hardware solutions that streamline the go-to-market process for packaged goods. As a Service Desk Engineer, you will be responsible for providing remote technical support to end-users, resolving IT-related issues, and delivering exceptional customer service. This role requires a strong technical background, excellent communication skills, and the ability to work in a 24/7 environment. Key responsibilities of the role include providing remote technical support for software and account-related issues, responding to support requests via various channels, troubleshooting technical issues, escalating complex issues when necessary, and following IT account provisioning procedures. Additionally, the ideal candidate should have a strong knowledge of IT fundamentals, proficiency in troubleshooting desktop and mobile device issues, familiarity with remote support tools, and experience with Active Directory User Administration. The successful candidate will have excellent communication skills, a customer-centric approach, strong problem-solving abilities, and the flexibility to work in different shifts. Experience with IT Service Management practices and enterprise ticketing systems is preferred. Join Esko, a Veralto Company, and be part of a diverse and innovative team that values continuous improvement, career development, and delivering exceptional results. Experience a career journey like no other, where your unique perspective and talents are welcomed and celebrated. Apply today to be part of a global leader in essential technology solutions that is committed to safeguarding the world's most vital resources. Join Veralto in creating a tomorrow where everyone has access to clean water, safe food, and trusted essential goods.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
telangana
On-site
Support the property's technology Information Resources objectives including planning, decision-making, implementation, and maintenance while interacting with vendors, owners, and property staff. The ideal candidate will possess either a 2-year degree from an accredited university in Information Technology, Computer Science, or related major with 4 years of experience in Information Technology, Computer Science, or related professional area OR a 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major, along with being a certified trainer and having 2 years of experience in Information Technology, Computer Science, or related professional area. Key responsibilities include supporting client technology needs by utilizing computers and systems for functions, data entry, and information processing, monitoring and managing property-based systems, analyzing information for problem identification and proposing solutions, maintaining and repairing equipment, overseeing computer and network operations, and ensuring smooth administration functions. In addition, the role involves managing projects and policies to ensure compliance with laws, regulations, and standards, enforcing IR policies and standards to safeguard company hardware, software, and resources, and maintaining information systems and technology goals by developing specific plans, setting priorities, and allocating resources efficiently. The successful candidate will also demonstrate and apply IR knowledge by staying updated on technical advancements, showcasing expertise in job-relevant issues, products, systems, and processes, and providing technical support when needed. Other responsibilities include communicating with supervisors and co-workers via various channels, analyzing information to solve problems effectively, coordinating property efforts, managing vendors for IT requirements, and serving as an escalation point for problem resolution. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. Joining the Sheraton family means becoming part of a global community that has been connecting people since 1937. Sheraton associates strive to create a sense of belonging in over 400 communities worldwide by delivering engaging experiences and thoughtful service. If you are a team player eager to provide a meaningful guest experience, consider exploring career opportunities with Sheraton and be part of The World's Gathering Place mission. Joining Sheraton Hotels & Resorts offers you a chance to do your best work, be part of an amazing global team, and become the best version of yourself.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As an IT Assistant based in Bhopal, you will be responsible for providing technical support to internal staff, encompassing troubleshooting hardware, software, and network issues. Your role will involve setting up and configuring new computers, software, and office equipment, as well as aiding in the maintenance of the company's internal network and servers. Additionally, you will assist in software installation, updates, and license management. To excel in this position, you should have a minimum of 1-2 years of experience in an IT support role or a similar capacity. An Associates degree in Information Technology, Computer Science, or a related field would be preferred. Your primary duties will include responding to service requests promptly and ensuring that issues are resolved or escalated as necessary. You will also be responsible for conducting routine backups, system checks, and security maintenance on company systems. Furthermore, you will play a crucial role in the implementation of new technologies and IT projects. Collaborating with senior IT staff on various projects and improvements will be an essential aspect of your job. It will be your responsibility to help maintain IT documentation, such as user manuals and system configurations. This is a full-time position with day shift hours, limited to weekends only, and requires in-person work at the designated location. If you are looking to leverage your IT expertise in a dynamic environment and contribute to the smooth operation of the company's technology infrastructure, this role could be an excellent fit for you.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
guwahati, assam
On-site
You have a great opportunity to join VaaniGreens Resort in Kaziranga, Assam as an IT Support Specialist. In this role, you will be responsible for providing technical support and guidance to non-technical staff, ensuring the smooth functioning of hardware and software systems. Your main responsibilities will include offering technical support for hardware and software issues, managing computer systems and networks setup and configuration, troubleshooting system and network problems, supporting the deployment of new applications, and ensuring privacy and security of computers and networks. To qualify for this position, you should have a Bachelor's degree in Computer Science or Information Technology, proven experience in IT support roles, familiarity with computer systems and networks, and at least 2 years of experience in IT support, preferably in media or entertainment industries. Additionally, you should possess strong troubleshooting skills, effective communication abilities, and excellent problem-solving capabilities. If you meet the qualifications and are interested in this opportunity, please send your CV/Resume to careersprideeast@gmail.com.,
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Service Desk Technical Analyst Position: Systems Engineer Experience: 3-5 years Category: Software Development/ Engineering Shift: Rotational Shift (24/7) Main location: Bangalore Position ID: J0625-1605 Employment Type: Full Time Education Qualification: Bachelor&aposs degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Position Description: Respond to requests for technical assistance by following prescribed procedures on calls, Chats and Service Portal tickets.Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidentsLog all contacts and document all the activities and results accurately and completely within the incident management tool.Assign unresolved tickets to the appropriate support team.Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.Identify and escalate tickets requiring urgent attention and action.Stay current with system information, changes and updates.Adhere to work schedules, attendance and leave policies. Expected to work in a 24/7 environment on rotational shifts from OfficeExcellent speaking and writing skills in English with a neutral accent, correct grammar and syntaxKnowledge of customer service principles and practices, ITIL and ITSMKnowledge of IT applications, systems and networksExperience in handling technical support for an international organizationProblem analysis and solvingLearning, adaptability and attention to detailAbility to type while handling customer contactTolerance to stress, performance driven and continuously improvingWorked as Service Desk / Helpdesk support technician as Level 1 technician within his/her team, handling calls in for an international / Global client (preferred North American/ European experience). CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Your future duties and responsibilities Required Qualifications To Be Successful In This Role Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Show more Show less
Posted 3 days ago
2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About VectorStack: VectorStack is a technology solutions provider that drives digital transformation and enhances business performance. It specializes in the delivery of effective strategies and tailored solutions, yielding measurable results. Its domain expertise lies in Tech Advancement, Design Innovation, Product Evolution, and Business Transformation. The company caters to industries like Retail Tech, Ad Tech, Fin Tech, and EdTech, working with businesses to unlock their full potential and reach industry leadership. Role Overview: We are looking for an enthusiastic and technically savvy IT Pre-Sales Consultant with 2-4 years of experience to join our growing sales team. In this role, you will assist in the technical aspects of the sales process, working closely with the sales team to understand client needs, create tailored IT solutions, and deliver compelling presentations. Key Responsibilities: Technical Learning and Development: Acquire a solid understanding of the companys IT products, services, and solutions, including software, hardware, networking, and cloud technologies. Participate in internal training programs to enhance your technical knowledge and pre-sales skills. Stay informed about industry trends, emerging technologies, and competitor offerings. Sales Support: Assist the sales team in preparing and delivering technical presentations, product demonstrations, and solution proposals. Work with senior Pre-Sales Consultants to identify customer needs and propose appropriate IT solutions. Contribute to the development of RFPs (Request for Proposals) and RFIs (Request for Information) with technical input. Customer Interaction: Participate in meetings and discussions with potential clients to understand their IT requirements. Help answer technical questions from clients and address basic concerns during the sales process. Gather and document detailed customer requirements to support solution design and proposal development. Collaboration: Collaborate with product management, engineering, and support teams to ensure alignment between proposed solutions and product capabilities. Provide feedback to internal teams based on client interactions to help refine product offerings and strategies. Support the creation of technical sales collateral, such as case studies, white papers, and technical brochures. Continuous Improvement: Actively seek opportunities to improve your technical and sales skills through ongoing learning and professional development. Contribute to the improvement of internal processes and tools to enhance the pre-sales function. Qualifications: Bachelors degree in Information Technology, Computer Science, Engineering, or a related field. 2-4 years of experience in IT sales support. Basic understanding of IT concepts, including networking, cloud computing, software applications, and cybersecurity. Strong interest in technology and the ability to quickly learn new IT products and solutions. Good communication, presentation, and interpersonal skills, with the ability to explain technical concepts to non-technical audiences. Ability to work both independently and as part of a team. Preferred Qualifications: Exposure to IT sales processes, CRM tools, or cloud platforms (through internships, coursework, or certifications). Familiarity with IT infrastructure, software development, or systems integration. Willingness to occasionally travel for client meetings and presentations.
Posted 4 days ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including: Mapping the relationships between IT platform/infrastructure components (i. e. , Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks) Identifying the key technology interactions and dependencies across systems/platforms impacting the organization s ability to achieve integration, compatibility, and performance targets Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise. Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists , sometimes with several hierarchical levels, with full employee lifecycle responsibility. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 4 days ago
0.0 - 1.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Description Summary The intern works on projects in the next gen visualization platform Software/Hardware development teams, GE HealthCare is a leading global medical technology and digital solutions innovator Our purpose is to create a world where healthcare has no limits Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world For more information visit: https:// gehealthcare in/ Job Description Role & Responsibilities: The intern works on projects in the next gen compute platform Software development teams, As an intern, you should deliver on the assigned projects within the defined timelines, under minimal supervision and guidance, You should attempt to learn and understand the problem statements and offer ways to resolve the same, Learn the assigned and / or skills (technical / functional / behavioral) as required to succeed in the role achieving the desired results, Desired Characteristics Preferred Qualifications Be a good team player and uphold integrity, Open to be mentored, seek feedback, Strong interpersonal skills, capable of working within a globally diverse team across different time zone, Qualifications/Requirements Tech or M 70% or 7 CGPA aggregate in the current degree, No active backlogs at the time of application, Willing to work in GE HealthCare premises during the internship, Willing to work on any projects as assigned based on fitment and business need, Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law, We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity, Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support Additional Information Relocation Assistance Provided: No Show
Posted 4 days ago
3.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Join our Team About this opportunity: We have an exciting opportunity for a Technical Authority Expert to join our dynamic team here at Ericsson. As a critical component of our Managed Services deliveries, the role aligns with the Ericsson Operations Engines mandate. The position s key responsibilities include offering technology leadership, domain expertise, and robust support throughout the entire cycle of Create, Sustain, and Evolve processes. What you will do: Take ownership of internal user issues reported and seeing problems through to resolution Researching, diagnosing, fix, and identifying solutions to resolve Windows/Vmware related issues Nutanix , SRM, vRops will be added advantage Properly escalate unresolved issues to appropriate internal teams Talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. Follow up after the solve. Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports Prioritize and lead several open issues at one time. Ensure all issues are properly logged The skills you bring: Knowledge and experience on VMware ESX and ESXi ( 5.5, 6.5, 6.7 & 7.0) hypervisors Upgrade and Administration. Solve skills in VCenter, ESX and ESXi hosts, Networking, and storage. Experience on planning, deploying and maintain VMware vSphere environments. Experience on Hot Add features like CPU, Memory, Disk & NIC for Virtual Machine. Troubleshooting when virtual machines do not respond to RDP and Health Checking. Working with vendor on physical server hardware failures issues. Working with different Hardware Vendor, example: HPE, DELL & Cisco VM deployment skills form Templates and OVA/OVF. Monitoring of virtual Machines and ESX Hosts. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Bangalore Req ID: 770460
Posted 4 days ago
1.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
> If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates. Requisition ID: 75762 Description Responsibilities PRIMARY RESPONSIBILITY: Designs, develops, modifies and evaluates electronic parts, components or integrated circuitry for electronic equipment and other hardware systems. Determines design approaches and parameters. Analyzes equipment to establish operating data, conducts experimental tests and evaluates results. Selects components and equipment based on analysis of specifications and reliability. May also review vendor capability to support product development. Required Experience and Skills Desired Experience and Skills Skyworks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Job Segment: Electrical Engineering, Network, Telecom, Telecommunications, Engineer, Engineering, Technology
Posted 4 days ago
0.0 - 1.0 years
5 - 8 Lacs
Noida
Work from Office
Experience : 0-1 yrs Job Role : Full-Time Location : Noida, IN Job Requirements : Degree in Computer Science or Information Technology. Proficiency in Windows/Linux/Mac OS. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Job Responsibilities : Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking to customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment.
Posted 4 days ago
5.0 - 9.0 years
11 - 16 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. We are seeking a Senior DevOps Engineer with deep expertise in GCP and OpenStack to architect, scale, and optimize our multi-cloud infrastructure. In this role, you will play a key part in designing and maintaining our OpenStack environment, ensuring reliability, security, and performance while collaborating closely with global engineering teams. This is an opportunity to influence the future of our cloud ecosystem by building modern, automated, and scalable solutions. You ll work on high-impact initiatives, ranging from OpenStack evolution, hybrid cloud integration, and container orchestration, to automation and observability improvements. Responsibilities: Architect and evolve our OpenStack environment. Linux configuration and troubleshooting. Design and maintain availability zones. Collaborate with other architects and engineers on the design/deployment of our OpenStack environment. Collaborate with engineers to troubleshoot, test, and build the platform. Work across teams to provide feedback and guidance in the evolution of platform support. Understand cluster requirements with evolving customer needs; design and implement solutions meeting those requirements. Create and document processes and procedures through comprehensive testing. Effectively communicate with cloud tenants as required. Be willing to participate in an on-call rota. 5+ years of experience with Linux configuration and troubleshooting. 4+ years of experience designing and maintaining OpenStack networking including OVS/OVN, and interfacing with hardware networks. Strong client service ori
Posted 4 days ago
2.0 - 6.0 years
6 - 7 Lacs
Bengaluru
Work from Office
About this opportunity: We have an exciting opportunity for a Technical Authority Expert to join our dynamic team here at Ericsson. As a critical component of our Managed Services deliveries, the role aligns with the Ericsson Operations Engines mandate. The position s key responsibilities include offering technology leadership, domain expertise, and robust support throughout the entire cycle of Create, Sustain, and Evolve processes. What you will do: Take ownership of internal user issues reported and seeing problems through to resolution Researching, diagnosing, fix, and identifying solutions to resolve Windows/Vmware related issues Nutanix , SRM, vRops will be added advantage Properly escalate unresolved issues to appropriate internal teams Talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. Follow up after the solve. Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports Prioritize and lead several open issues at one time. Ensure all issues are properly logged The skills you bring: Knowledge and experience on VMware ESX and ESXi ( 5.5, 6.5, 6.7 & 7.0) hypervisors Upgrade and Administration. Solve skills in VCenter, ESX and ESXi hosts, Networking, and storage. Experience on planning, deploying and maintain VMware vSphere environments. Experience on Hot Add features like CPU, Memory, Disk & NIC for Virtual Machine. Troubleshooting when virtual machines do not respond to RDP and Health Checking. Working with vendor on physical server hardware failures issues. Working with different Hardware Vendor, example: HPE, DELL & Cisco VM deployment skills form Templates and OVA/OVF. Monitoring of virtual Machines and ESX Hosts. Primary country and city: India (IN) || Bangalore Req ID: 770460
Posted 4 days ago
1.0 - 3.0 years
8 - 13 Lacs
Bengaluru
Work from Office
> About the Role: We are looking for a sharp, detail-oriented, and people-savvy Associate Program Manager Customer Success who will become the connective tissue across our customer delivery, internal execution, and strategic operations. This isn t just an ops or coordination role this is a thinking role . You ll work closely with Customer Success Managers (CSMs), internal teams (Tech, Production, Device Management, Operations), and leadership to ask the right questions, challenge assumptions, and co-create improvements to how we deliver value to customers . The ideal candidate combines curiosity with critical thinking and is able to bring structure, clarity, and execution ownership into complex environments. You ll not only manage flow, but also help shape how processes evolve with a data-backed, impact-first approach. What Youll Do: Execution Flow Management Ensure customer requirements flow clearly and consistently from the CSM team to internal departments. Track and follow through on cross-functional handoffs and ensure timely closure of tasks. Maintain structured documentation, trackers, and communication records that provide execution visibility. Data-Driven Operational Thinking Approach every coordination or process question with structured analysis and evidence. Drive impact analysis for proposed changes and identify unintended consequences early. Help build lightweight dashboards or tracking models to inform better decisions across the board. Ideation & Change Management Participate in problem-solving conversations around recurring inefficiencies or gaps. Ask critical, insight-driven questions that challenge how it s always been done. Take ownership of the change management lifecycle from suggesting process improvements to driving alignment and adoption across teams. Cross-Functional Relationship Building Build rapport and trust with internal stakeholders across Tech, Hardware, Production, and Ops teams. Understand and navigate on-ground operational realities, and ensure clear, actionable handoffs between teams. CSM Collaboration & Enablement Work alongside CSMs to identify delivery friction points and co-design smoother workflows. Enable CSMs with tools, communication clarity, and execution frameworks that improve responsiveness and reduce escalations. Who You Are: 1 3 years of experience in program coordination, operations, customer success support, or startup environments. Highly analytical, yet people-centric you understand that data and empathy are both tools for solving real-world problems. Comfortable working in ambiguity and building clarity step-by-step. Proficient with Google Sheets/Excel, task trackers (Trello, Asana, Notion), and comfortable documenting structured processes. Strong communicator, able to listen deeply, speak clearly, and build consensus. Curious by nature, courageous in conversations, and committed to improving how things work. Why Join Us? Be at the heart of customer success operations at the intersection of technology, hardware, and service . Learn how cross-functional ecosystems actually operate in a fast-moving, real-world environment. Make a visible impact early, with the opportunity to scale into roles focused on strategy, process, or customer delivery design. Bonus Points If You: Are multilingual and comfortable engaging with cross-regional teams across language and cultural contexts. Have worked in SaaS, hardware, mobility, or IoT environments. Have experience building SOPs, dashboards, or internal tooling for task/process tracking. Have a working interest in systems thinking, product-service design, or go-to-market operations.
Posted 4 days ago
7.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Software Engineer Staff - Platform Software, Device drivers, System bring-up This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition: Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others. What youll do: We are seeking a senior software engineer to join our platform software team. In this role, you will be responsible for developing platform software, focusing on: Board Bring-Up and Interface Development : Work on platform software for high-speed interfaces, including 10G, 40G, 100G, 400G, and 800G, such as interface drivers and related components. Platform Infrastructure : Develop and support infrastructure software, including Routing Engine Redundancy, High Availability features, chassis and line card operations, fabric interconnects, and optical module integration. Timing Software : Contribute to software development for timing protocols, including Precision Time Protocol (PTP), Synchronous Ethernet (SyncE), and Grand Master timing solutions. Lead development efforts for platform products within the JunOS or Junos Evolved software architecture. Collaborate with system and solution test teams to ensure the highest quality in product and solution deliveries. Work closely with the Juniper Technical Assistance Team to provide engineering support, assisting with critical customer escalations and ensuring successful deployments. What you need to bring: Education : BTech/MTech in Computer Science, Computer Engineering, or a related field, with 7+ years of relevant experience. Hardware Knowledge : Strong understanding of hardware-level details, including Optics, PCIe, SPI, I2C, Retimers, FPGA, CPLD, MDIO, and Flash Drivers. Technical Skills : Proficiency in device drivers, system bring-up, and FreeBSD/Linux internals. Networking Technologies : Knowledge of Ethernet, Optical Transport Network (OTN), SONET, and related technologies. Programming & Problem-Solving : Expertise in C and C++ programming, object-oriented analysis and design, data structures, and system debugging. Experience : Prior experience in software development for networking products, with strong technical, analytical, and problem-solving skills. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job: Engineering Job Level: TCP_04 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 4 days ago
7.0 - 12.0 years
9 - 12 Lacs
Bengaluru
Work from Office
Software Engineer Staff - Platform Software, Device drivers, System bring-up This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition: Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others. What youll do: We are seeking a senior software engineer to join our platform software team. In this role, you will be responsible for developing platform software, focusing on: Board Bring-Up and Interface Development : Work on platform software for high-speed interfaces, including 10G, 40G, 100G, 400G, and 800G, such as interface drivers and related components. Platform Infrastructure : Develop and support infrastructure software, including Routing Engine Redundancy, High Availability features, chassis and line card operations, fabric interconnects, and optical module integration. Timing Software : Contribute to software development for timing protocols, including Precision Time Protocol (PTP), Synchronous Ethernet (SyncE), and Grand Master timing solutions. Lead development efforts for platform products within the JunOS or Junos Evolved software architecture. Collaborate with system and solution test teams to ensure the highest quality in product and solution deliveries. Work closely with the Juniper Technical Assistance Team to provide engineering support, assisting with critical customer escalations and ensuring successful deployments. What you need to bring: Education : BTech/MTech in Computer Science, Computer Engineering, or a related field, with 7+ years of relevant experience. Hardware Knowledge : Strong understanding of hardware-level details, including Optics, PCIe, SPI, I2C, Retimers, FPGA, CPLD, MDIO, and Flash Drivers. Technical Skills : Proficiency in device drivers, system bring-up, and FreeBSD/Linux internals. Networking Technologies : Knowledge of Ethernet, Optical Transport Network (OTN), SONET, and related technologies. Programming & Problem-Solving : Expertise in C and C++ programming, object-oriented analysis and design, data structures, and system debugging. Experience : Prior experience in software development for networking products, with strong technical, analytical, and problem-solving skills. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #networking Job: Engineering Job Level: TCP_04 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 4 days ago
2.0 - 3.0 years
5 - 5 Lacs
Thiruvananthapuram
Work from Office
We are seeking a skilled and customer-focused Service Desk Analyst to provide IT support services. The role involves acting as the first point of contact for end users through various channels such as phone, email, and ITSM tools. The analyst will perform initial triage and resolution of incidents and service requests, escalate unresolved issues appropriately, and ensure a seamless support experience aligned with ITIL processes. Key Responsibilities: - Provide Level 1 to 1.5 technical support to end users through phone, email, and ITSM ticketing systems. - Troubleshoot and resolve basic hardware, software, network connectivity, and peripheral device issues. - Assist users with password resets, account unlocks, and access management, including multifactor authentication (MFA) support. - Log, classify, prioritize, update, and close service requests and incidents accurately in line with SLAs. - Escalate unresolved or complex issues to appropriate Level 2/3 or resolver teams following defined escalation procedures. - Guide and encourage users to utilize self-service portals, FAQs, and knowledge base articles for faster resolution. - Support end users in using conferencing tools (e.g., Teams, Zoom) and mobile device setups. - Provide priority support for VIP users, ensuring high levels of customer satisfaction. - Use approved remote access tools to provide hands-on assistance when required. - Monitor and follow up on open tickets to ensure timely resolution and user communication. - Contribute to the creation, review, and maintenance of knowledge articles, SOPs, and user guides. - Assist in communicating planned outages, maintenance activities, and IT service advisories to users. - Adhere to ITIL-aligned processes for incident, problem, and release management activities. - Maintain compliance with company security and data protection policies during all support activities. - Collaborate effectively with peers and resolver groups to ensure a seamless support experience. - Qualifications: - Bachelor's degree in computer science, Information Technology, or related field (preferred). - Experience in a Service Desk or IT Support role. - ITIL Foundation certification (preferred). - Strong knowledge of Windows OS, MS Office Suite, Active Directory, and remote support tools. Key Skills: - Excellent verbal and written communication in English. - Strong customer service and problem-solving skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Familiarity with ITSM platforms (e.g., ServiceNow, BMC Remedy, ZenDesk). - Team player with a proactive approach to issue resolution. Required Skills Service Desk, ServiceNow, Troubleshooting
Posted 4 days ago
0.0 - 4.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: • Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. • Install, configure, and troubleshoot Windows operating systems and standard applications. • Handle basic network configurations including DHCP, DNS, and VPN. • Support and troubleshoot issues related to Active Directory, File Servers, and RDP. • Monitor and respond to support emails and service tickets daily. • Manage and track IT support tickets using the ticketing system. • Escalate unresolved issues to higher-level support teams as needed. • Maintain accurate documentation of issues, solutions, and processes. • Provide remote and on-site support to end users. • Participate in shift rotations to support a 24x5 operational model.
Posted 4 days ago
4.0 - 9.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Immediate to 30 days Joiners Only Location -Bangalore US Time shift Mandatory: International Voice Support experience 3 4 years experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the companys internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows administration such as password resets and file and folder administration. Basic internet connection troubleshooting. Escalates more complex technical problems to Technical Support Specialist II or other IT specialists as appropriate. Follow up on outstanding requests and ensure timely resolution. Fully document all troubleshooting steps and create knowledgebase articles of resolutions. Adhere to established IT policies, procedures and standards and ensure their conformance with information systems goals and procedures. Follow the established standards for documenting tickets, configurations, and standard operating procedures Responsible for compliance policy adherence, including password management, documentation, maintenance, provisioning access, and data protection procedures. Help minimize downtime impact on users through accurate communication and efficient problem resolution for unscheduled downtimes. Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications. Interact with IT management frequently through timely reporting of operational activities, and with all team members on support issues and needs assessments.
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
andhra pradesh
On-site
Job Description: As a Problem Resolution Associate, you will join our technical support team in Visakhapatnam, Andhra Pradesh, India. With 1-3 years of experience in technical support or a related field, you will assist customers in troubleshooting technical issues related to software, hardware, or other technical products. Your responsibilities include responding to customer inquiries via phone, email, or chat, diagnosing technical problems, providing step-by-step instructions, documenting customer interactions, and escalating complex issues for further investigation. You will collaborate with internal teams, stay updated on product knowledge, and ensure customer satisfaction through effective communication and problem-solving skills. Additionally, you will follow up with customers to ensure issues are resolved and provide ongoing assistance. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field preferred. - 1-3 years of experience in technical support or a related customer service role. - Strong understanding of computer systems, software, and hardware components. - Proficiency in troubleshooting technical issues and providing solutions. - Excellent communication skills, both verbal and written, to convey technical information effectively. - Ability to work independently and collaboratively in a fast-paced environment. - Customer-focused mindset with a commitment to providing high-quality technical support.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a full-time Field Engineer at Grownak Enterprise in Ahmedabad, you will be responsible for providing sales and services for all types of laptops and computers. This includes offering customized PC solutions for designers and photographers. Additionally, you will be involved in providing rented laptops and desktops, as well as offering Annual Maintenance Contracts (AMC) for clients. Your duties will also encompass working on CCTV installations and maintenance, along with handling hardware and networking tasks. Your role will be crucial in ensuring the smooth operation of computer systems, networks, and security equipment for our clients. If you are passionate about hardware and networking work and have a strong technical background, this position offers an exciting opportunity to showcase your skills and contribute to the success of Grownak Enterprise. Apply now and be a part of our dynamic team.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
You will be joining Ezhomz Solutions, a company specializing in home entertainment spaces and home technologies. Our range of services and solutions cater to every aspect of home automation and entertainment. As a full-time Presales (AV Automation) professional based in New Delhi, your primary responsibility will involve supporting the sales team. This includes identifying potential opportunities, developing tailored solutions, presenting proposals, and showcasing our technology offerings to clients. Collaboration with the sales team is key, as you will need to comprehend client requirements, provide suitable solutions, and assess the efficacy of the solutions delivered. To excel in this role, you should possess fluency in AutoCAD, Excel, PowerPoint, and AV design. Proficiency in audio-video connections, AV rack drawings, and electrical drawings is essential. Prior experience in Presales, Sales, Product Management, or related fields is advantageous. A robust understanding of Audio-Visual (AV) automation, integrated control systems, hardware, software products, network architecture, information technology, and application software is required. Effective communication skills, both oral and written, are vital. You should be adept at delivering presentations, crafting proposals, and offering constructive feedback to clients and team members. The ability to analyze customer needs thoroughly and translate them into practical solutions is crucial. Strong problem-solving and critical thinking abilities are highly valued, along with excellent teamwork, interpersonal, and relationship-building skills. While not mandatory, familiarity with CAD design software and programming languages like Crestron or AMX would be beneficial. Additionally, you must be willing to travel to customer locations within Delhi NCR.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
As a Desktop Support Engineer at ComUnus, you will be responsible for installing, configuring, and maintaining desktop operating systems, software applications, and peripheral devices. Your role will involve managing email backup systems to ensure users" emails are regularly backed up and accessible for recovery when needed. Troubleshooting and resolving issues related to hardware, software, networking, and user accounts will be part of your daily tasks. You will be expected to respond to service desk tickets, phone calls, and emails in a professional and efficient manner. Collaboration with IT teams is essential to ensure seamless system upgrades, patches, and deployments. Additionally, you will assist in setting up and configuring new desktop systems for employees, including imaging and software installation. Providing training and support to end-users on various software applications, hardware, and best practices will be crucial in this role. Regular hardware maintenance, including diagnostics and repairs on desktops and laptops, will also be part of your responsibilities. You will be required to maintain accurate records of issues, resolutions, and system configurations within the IT ticketing system. Ensuring compliance with company security policies by managing user access, permissions, and security settings is a key aspect of the role. You will assist in troubleshooting network connectivity issues, including VPN and Wi-Fi problems. Participation in the creation and maintenance of IT documentation and knowledge base articles is also expected of you. The ideal candidate for this position should have 3-4 years of experience in desktop support. The work location is Pimpri Chinchwad, and candidates from Mumbai are preferred. Immediate joiners are preferred for this role. If you are looking to join a dynamic team and have a passion for providing technical support to end-users, then this position is perfect for you. Apply now and be part of our growing organization at ComUnus.,
Posted 4 days ago
1.0 - 5.0 years
0 - 0 Lacs
pune, maharashtra
On-site
You will be responsible for the Training and Product Development roles at Lydnow Edutech Pvt Ltd, located in Pune, Maharashtra. Your primary focus will be on product development, which includes research, testing, validation, and curriculum building in various technical areas such as Robotics, Automation, 3D printing, IoT, Drones, Electronics, ML & AI. As a product developer, you will also be leading training programs in these fields within the company. Your key responsibilities will include working on electronic hardware by prototyping, testing, and debugging, designing PCB layouts for electronic designs, prototyping mechanical hardware, programming assembly lines for automation projects, and managing training programs effectively. The essential skills required for this role are Product Development, Technical Support, Technical Communication, training abilities, proficiency in areas like robotics, CAD, CAM Programming, electronics, Hardware, Programmable Logic Controllers, and Python. You should hold a Bachelor's degree and demonstrate practical experience through academic projects or professional work that aligns with the job requirements. Moreover, you must possess a strong understanding of electronics fundamentals, hands-on experience in programming micro-controllers, team management skills, and excellent customer service abilities. Attention to detail, effective verbal and written communication, exceptional time management, and a proactive, results-oriented approach are crucial for success in this role. The benefits offered for this full-time position include conveyance, telephone allowance, performance-based bonuses and raises, along with a salary range of 216,000.00 to 300,000.00 per year. The ideal candidate should have at least 1 year of relevant experience and a Bachelor's degree. Fluency in English is required, while proficiency in Marathi and Hindi is preferred. The job may involve up to 25% travel. Additional benefits encompass paid leaves/leave encashment, travel allowance, flexible work hours, and phone/internet reimbursement. This position is within the Education & Instruction industry. To apply for this job, please email your details to careers@lydnow.com.,
Posted 4 days ago
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