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1.0 - 2.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Assist in installing, configuring, and maintaining operating systems, software, and hardware Support daily IT operations and resolve technical issues related to desktops,laptops, printers,communication device related and networks Install, configure, and maintain LAN/WAN infrastructure, including routers, switches and wireless systems. Monitor system performance and assist in troubleshooting CCTV, Biometric devices installation, configuration and monitoring Provide first-level support for user account setup, password resets, and access permissions Support user on-boarding/off-boarding (laptop provisioning, access setup, etc.). Maintain an updated inventory of IT assets, accessories, and licenses. Assist with system updates, backups, and security measures Provide remote support for work-from-home users via RDP, AnyDesk, or similar tools. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field Experience in Windows &Mac operating systems, networking concepts, and computer hardware Good understanding of Microsoft 365, Outlook, Teams, and related tools. Familiarity with MS Office tools and troubleshooting techniques Ability to multitask and handle pressure in a fast-paced IT support setup Strong willingness to learn new technologies and grow in the IT infrastructure field Good communication and problem-solving skills Internship or academic project experience in IT support/system administration is a plus Interested? Drop your resume at hr@jnc.global or whats App to 9154361160
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Pune, Gurugram, Delhi / NCR
Work from Office
Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided 1 year of tech support experience preferred on paper with international BPO (Mandate) Immediate Joiner Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
5.0 - 10.0 years
6 - 14 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Technical Support Specialist Desktop Support Engineer IT Service Desk Analyst Preferred candidate profile Ticketing tool and Inventory management (ServiceNow) Should have experience to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac Desktop Support Specialist with expertise in Windows, Microsoft Applications, and Network Fundamentals, with excellent communication and customer service skills.
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
We are looking for a highly motivated Network and Hardware Engineer with 1-2 years of experienCE to manage and maintain our network infrastructure. The ideal candidate will be well-versed in configuring networks, managing internet connections.
Posted 1 month ago
1.0 - 3.0 years
4 - 12 Lacs
Mumbai
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
4 - 12 Lacs
Thane
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Vapi
Work from Office
Design and Development Testing and Evaluation Maintenance Documentation Installation: Installs and configures computer hardware & network devices. Inventory Management Manages the hardware of Computers Coordinate with the software team.
Posted 1 month ago
1.0 - 3.0 years
3 Lacs
Raipur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 Lacs
Ahmedabad
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 Lacs
Kolkata
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 Lacs
Jorhat
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 Lacs
Jhansi
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
3.0 - 8.0 years
5 - 7 Lacs
Gurugram
Work from Office
Install, configure, and troubleshoot key business applications like CompuTax, Webtel, Tally Server, CCH, and mail systems Maintain and upgrade hardware (laptops, desktops, servers) and coordinate with vendors for out-of-warranty support Required Candidate profile 3 months Contractual role 3rd Party Payroll Desktop Support Engineer
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Chennai
Work from Office
Hi, Alten India is hiring GET graduates for the role of System Admin. Experience: 0-0.6 months Job location: Chennai Job Description IT Department Systems Specialist/Associate Engineer/Sr. Systems Specialist User onboarding & offboarding management Ensure asset readiness by installing operating systems via SCCM and basic software installation Ensure the checklist is followed and confirm the system is hardened Handling of L1 & L2 tickets within the targeted SLA Configuring customer-specific tools and accesses Troubleshooting and fixing HW & SW related issues by coordinating with vendors if required Upgradation of HW & SW when required User data backup Performing periodic audits for HW & SW assets Network printer installation and troubleshooting Asset tracking and managing the asset inventory Management of asset life cycle Ticket management in ITSM ticketing tool based on ITIL standards Troubleshooting non-compliant systems of SCCM, In-tune, Endpoint & patch Ensuring IT asset segregation on a project-wise basis Installation of operating systems, hardware, and software Adherence to IT&IS policies and processes Basic troubleshooting of IT software & hardware Learning and troubleshooting new tools and services Understanding user problems and resolving issues within the defined SLA Ready to adopt any new technology Asset inventory management Ensuring IT asset segregation on a project-wise basis. Interested candidates, please share your profiles to leela.reddy@alten-india.com
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad, Bengaluru
Work from Office
We are looking for a highly skilled and experienced CPC Document Specialist to join our team in Bengaluru. The ideal candidate will have 1-3 years of experience in the field. Roles and Responsibility Create, edit, proofread, and foot contracts and deliverables using Microsoft Office and other software tools. Maintain current knowledge and use of firm systems, software, policies, procedures, templates, and deliverables for assigned service lines. Edit and proofread documents for grammar, punctuation, syntax, clarity, consistency, content, and readability. Check draft and final versions of contracts and deliverables for completeness, accuracy, and formatting. Ensure correct number foot and cross-footing. Verify deliverables follow AP Stylebook, developed standards, and RSM brand guide. Build strong relationships with colleagues and internal clients, enhancing professional growth through training courses and applying knowledge to role at RSM. Job Requirements Bachelor's degree or equivalent. Intermediate software skills including Microsoft Word, PowerPoint, Excel, and Adobe Acrobat. Ability to prepare, proof, and edit contracts and deliverables. Strong communication skills both verbally and in writing with diverse audiences. Strong grammar and proofreading knowledge and experience. Demonstrates a working knowledge of technology tools required within assigned responsibilities. Aptitude for learning and proficiency. Strong organization and time management skills. Ability to balance multiple tasks, projects, and deadlines simultaneously. Strong attention to detail.
Posted 1 month ago
2.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job Title: System Administrator Department: IT Reports To: IT Admin Job Summary: The System Administrator is responsible for the strategic maintenance, optimization, and security of the organizations IT infrastructure, including servers, networks, hardware, software, and cloud systems. This role ensures high availability, performance, and security while leading IT projects, mentoring junior staff, and aligning technology with business goals. Key Responsibilities: Infrastructure Management: Design, deploy, and maintain enterprise IT systems (servers, storage, virtualization, cloud, and on-premises environments). Monitor system performance, troubleshoot issues, and ensure maximum uptime (99.9 %+ SLA). Manage Active Directory, Group Policy, DNS, DHCP, and other core services. Network & Security: Configure and secure firewalls, switches, VPNs, and wireless networks. Implement cybersecurity best practices (antivirus, endpoint protection, SIEM, IAM). Conduct vulnerability assessments and lead compliance efforts (ISO 27001, GDPR, HIPAA). Leadership & Collaboration: Mentor junior IT staff and provide Tier 3/4 escalation support. Liaise with vendors, stakeholders, and departments to align IT with business needs. Document systems, policies, and procedures for knowledge sharing. Innovation & Optimization: Automate repetitive tasks (PowerShell, Python, or Ansible). Evaluate emerging technologies and recommend improvements. Qualifications & Skills: Education: B.Com, B.Sc. B.A (OR) Diploma candidates are preferred. Experience: 2-3 years in systems/network administration. Technical Skills: Expert in Windows/Linux servers, VMware/Hyper-V, Azure/AWS. Networking (Cisco/Meraki, TCP/IP, VLANs, SD-WAN). Certifications (Preferred): Microsoft Certified: Azure Administrator/Expert Cisco CCNA/CCNP Soft Skills: Excellent communication (able to explain tech to non-tech stakeholders). Work Environment: Hybrid/on-site with occasional after-hours support for critical issues. Fast-paced, requiring adaptability to new technologies. Performance Metrics: System uptime/availability Incident resolution time Project delivery within budget/timeline
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Varanasi
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Anantapur
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Jodhpur
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Sonipat
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Srinagar
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Vellore
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Agra
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Nashik
Work from Office
Eligibility Criteria: Candidates must have their Laptop and 2 Wheeler Mandatory. Candidates should know the vernacular language. Candidates should be comfortable in fieldwork. Roles and Responsibilities: Can visit our Restaurant Partners in the Field. Provide service and customer support during field visits. Install our POS software in their System / Device. Give training about our product to our client. Diagnose errors or technical problems and determine proper solutions to resolve their queries. Build positive relationships with customers. Research and identify solutions to software and hardware issues. Understand the Root Cause for the ongoing problem Ensure all issues are properly logged. Additional Qualification and Skills: Excellent communication skills, problem solving and troubleshooting skills. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation and Training. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Posted 1 month ago
1.0 - 5.0 years
0 - 3 Lacs
Amod
Work from Office
Job Summary: We are hiring an Onsite L1 Engineer to provide hardware and software support for end-user devices, troubleshoot Windows and macOS systems, and assist with Office 365 applications and basic network issues. Responsibilities: Troubleshoot laptops, desktops, OS (Windows/Mac), MS Office, Teams, OneDrive, and Pidilite apps. Manage service tickets via Service Desk tool. Support L1-level network issues with the central network team. Install, configure, and maintain hardware/software for end-users. Provide onsite and on-call support as needed. Requirements: Engineering Graduate or Diploma in Computer Hardware/IT. 2-3 years of L1 support experience. Knowledge of Windows, Mac OS, Office 365, and ticketing tools. Basic networking knowledge. Good communication and customer service skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 month ago
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