197 Hardware Installation Jobs - Page 3

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support For More Details Call : HR smitha @ 9880964847 (Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 3.5LPA-4.2 LPA Graduate Freshers Location-Bellandur eco space / Whitefield Shifts-Day Rotational shift HINDI MANDATE For More Details Call : HR smitha @ 9880964847 (Call or whatsapp )

Job Summary: We are hiring an Onsite L1 Engineer to provide hardware and software support for end-user devices, troubleshoot Windows and macOS systems, and assist with Office 365 applications and basic network issues. Responsibilities: Troubleshoot laptops, desktops, OS (Windows/Mac), MS Office, Teams, OneDrive, and Pidilite apps. Manage service tickets via Service Desk tool. Support L1-level network issues with the central network team. Install, configure, and maintain hardware/software for end-users. Provide onsite and on-call support as needed. Requirements: Engineering Graduate or Diploma in Computer Hardware/IT. 2-3 years of L1 support experience. Knowledge of Windows, Mac OS, Office 365, and ticketing tools. Basic networking knowledge. Good communication and customer service skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

Job description Role & responsibilities Job description:- Role & responsibilities Installing and Configuring Prism application and customization. Trouble shooting Prism and Retailpro issues Outlook/ office 365 Support Assist Retail Pro specialist in Retail Pro issues Printers support and all IT infrastructure on ground support Assisting Asst Manager IT for Server maintenance Assisting Asst Manager IT for Backup & Restore operations QUALIFICATIONS: Bachelor of engineering (Comp. Science) Bsc Computer science, Diploma(Comp. Science) Immediate Joiners Preferred. Shift timings - 24*7

Role & responsibilities Design, implement, and maintain robust and scalable infrastructure and network solutions. Provide Level 2 and Level 3 technical support for hardware, networking, and OS-level issues. Administrator and troubleshoot Ubuntu Linux servers and workstations. Work closely with clients to diagnose and resolve infrastructure-related issues. Ensure high availability and performance of systems and services. Perform regular system updates, patch management, and backup strategies. Provide on-site support when necessary, including client visits. Preferred candidate profile Highly skilled and motivated Executive Infrastructure Engineer to join our dynamic IT team. The ideal candidate will possess deep expertise in networking solutions, CCTV, IP base Camera installation and the Ubuntu operating system, with a strong background in technical support and customer service engineering. • Bachelor's degree in Computer Science, Information Technology, or a related field. • Minimum of 35 years of experience in infrastructure engineering, networking, and technical support. • Expertise in networking solutions (LAN, WAN, firewalls, switches, routing protocols, VPN, etc.). • Hands-on experience with Ubuntu/Linux server and desktop environments. • Strong problem-solving skills with a customer-focused mindset.

Role & responsibilities Hardware Infrastructure Management: Designing, implementing, and maintaining the school's computer hardware infrastructure, including desktops, laptops, servers, networking equipment, printers, projectors, interactive whiteboards, and other IT peripherals. Ensuring the availability, reliability, and performance of hardware systems to support teaching, learning, and administrative functions. Hardware Deployment and Installation: Planning and executing hardware deployment projects, including hardware procurement, setup, configuration, and testing, to meet the school's technological requirements and objectives. Installing and configuring hardware components, peripherals, and accessories according to manufacturer specifications and industry best practices. Hardware Troubleshooting and Repair: Diagnosing hardware problems, conducting root cause analysis, and implementing solutions to resolve hardware issues promptly and effectively. Repairing or replacing defective hardware components, such as CPUs, RAM, hard drives, motherboards, power supplies, network cards, and display units, to restore functionality and minimize downtime. Hardware Upgrades and Maintenance: Assessing hardware performance and capacity requirements, and recommending and implementing upgrades or enhancements to improve system performance, reliability, and efficiency. Performing routine preventive maintenance tasks, such as cleaning, dusting, and optimizing hardware systems, to prolong equipment lifespan and prevent hardware failures. Inventory Management and Asset Tracking: Managing inventory of hardware assets, including tracking equipment acquisition, deployment, and disposal, maintaining accurate records of hardware inventory, serial numbers, warranties, and service agreements. Conducting periodic inventory audits and asset assessments to ensure compliance with licensing agreements, budgetary constraints, and regulatory requirements. Documentation and Reporting: Documenting hardware configurations, installation procedures, maintenance activities, troubleshooting steps, and resolution outcomes in technical documentation, service reports, and incident tickets. Providing regular status updates, performance reports, and recommendations to IT management, school administrators, and stakeholders on hardware-related matters. Security and Compliance: Implementing security measures and protocols to protect hardware assets from unauthorized access, theft, tampering, or damage. Ensuring compliance with data protection regulations, industry standards, and school policies related to hardware security, privacy, and confidentiality. User Support and Training: Providing technical support and assistance to end-users, including teachers, students, and staff, to address hardware-related inquiries, issues, and requests through in-person support, remote assistance, or helpdesk services. Conducting training sessions, workshops, or demonstrations to educate users on hardware usage, maintenance best practices, IT security awareness, and technology integration strategies. Miscellaneous Tasks: Procurement Assistance: Assisting in the procurement process for hardware equipment and supplies, including researching product options, obtaining price quotes, preparing purchase orders, and coordinating delivery and installation logistics. Vendor Management: Liaising with hardware vendors, suppliers, contractors, and service providers to negotiate contracts, resolve technical issues, coordinate maintenance services, and ensure timely delivery of hardware products and services. Technology Evaluation and Research: Staying informed about emerging hardware technologies, trends, and innovations in the IT industry, and conducting research and evaluations to assess their applicability, feasibility, and potential impact on school operations and educational outcomes. Preferred candidate profile Bachelors degree in electrical engineering, Computer Engineering, or related field: A bachelor's degree in electrical engineering, computer engineering, or a related field is typically required for the position of a hardware engineer in a school. Relevant Work Experience: Previous experience in hardware engineering, IT infrastructure management, or related roles in educational or corporate settings is highly desirable. Experience with hardware deployment projects, troubleshooting complex hardware issues, and managing hardware lifecycle processes is advantageous.

1. Regularly visit customers to provide support (Ensure Digital Screens are running smoothly) 2. Execute all work (repairs, installations, training ) per guidelines Be able and willing to perform emergency call-out services to provide customers with fast and efficient services 3. Responsible for creating Functional and Design Specifications in close cooperation with our customers 4. Maintain technical coordination and a highly responsive service-oriented interface to the customer 5. Coordinate with the Manager of the Field Applications Engineering team to prioritize, set up, perform tests, and provide reports for all applications testing of new and existing products Candidates not having bike or any two wheeler shall not apply

We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 2 to 4 Yrs Job Location: Thane(Bhiwandi) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

The opportunity We are looking for Field Engineer, to join our Pune office, who are curious, self-motivated, and willing to learn. You will be exposed to a range of tasks and projects, including: Reporting directly to the deployment manager and handling all the hardware and deployment related tasks in the company On-site Support: Provide on-site support to customers or clients. This may involve diagnosing and troubleshooting issues with equipment or systems, providing technical guidance, and answering customer questions. Installation and Commissioning: Carrying out complete installation of hardware on deployment locations. Hardware will include cameras, controller unit and cabling and routing. This involves understanding installation procedures, configuring equipment, and ensuring that everything is working as expected. Once installation is complete, commission the equipment or system to ensure that it meets performance specifications. Maintenance and Repairs: Responsible for providing routine maintenance and repairs for equipment and systems. This includes identifying issues before they become critical, performing regular maintenance tasks, and making repairs as needed. Documentation and Reporting: Maintain accurate documentation of all activities performed on-site. This may include maintenance reports, installation reports, and other documentation as required. Customer Service: Must have excellent customer service skills. Often being the primary point of contact for customers, you must be able to communicate effectively, provide guidance, and manage customer expectations. Safety: You must be aware of and comply with all safety protocols and procedures. This includes wearing protective equipment, following safety guidelines, and identifying potential hazards. Must also be able to travel frequently, work in different locations and environments, and adapt to changing situations. You should have a strong technical background, excellent problem-solving skills, and the ability to work independently. Procuring hardware and ensuring that it has been assembled and configured as per predefined standards. Conducting research on new hardware and testing it. Conducting training for security guards and managers. Should operate in flexible work timings as per requirements. Skills and attributes for success A bachelor's degree in engineering Minimum period of prior work experience of 6 months in Hardware / Networking Knowledge of Crimping, Routing and cabling Basic knowledge of networking and router configuration Knowledge of IP cameras and their configuration and testing Excellent problem-solving skills backed by solid technical knowledge. A versatile and service-oriented mindset. Good understanding of safety guidelines. Great communication skills. Technically savvy and computer literate. Strong multitasking abilities. Analytical and critical thinking skills. Ability to work under pressure and complete tasks in a timely manner. Valid driving license and possess personal bike & helmet Ability to work independently and as part of a team. Only Male Candidates

Hospital Industry Madhyamgram Salary: 20k to 30K JD- Hospital software maintenance, Monitoring and maintaining networks and servers, Upgrading, installing and configuring new hardware and software, CCTV Camera Maintaining, Provide IT support Required Candidate profile Qualification: Any Graduate Experience: Min. 2 to 5 Years experience as Desktop Support/ IT Admin/ Hardware & Networking CONTACT:- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global

Network Management: Hardware and Software Management: IT Support: Security Management: IT Asset Management: Project Management:

We are seeking a proactive and customer-focused IT Service Desk Specialist with 1 to 3 years of hands-on experience in technical support and end-user services. The ideal candidate will be responsible for providing first-line support, resolving IT incidents, handling service requests, and ensuring high levels of customer satisfaction across the organization. Key Responsibilities: Provide first-level technical support via phone, email, chat, or in-person for hardware, software, network, and application-related issues. Diagnose, log, and resolve IT incidents and service requests within agreed SLAs. Install, configure, and troubleshoot desktop/laptop systems, mobile devices, printers, and peripherals. Maintain knowledge base documentation and standard operating procedures. Escalate complex issues to L2/L3 teams as necessary and follow through on resolution. Assist with user onboarding/offboarding including account setup, access rights, and equipment provisioning. Monitor and manage IT tickets using a ticketing system (e.g., ServiceNow, Jira, or Freshservice). Perform regular system checks, updates, and patch management under guidance. Support remote users via remote desktop tools (e.g., AnyDesk, TeamViewer, RDP). Maintain asset records and inventory of IT equipment. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 1–3 years of experience in IT support or service desk roles. Basic understanding of Windows/Mac OS, Microsoft Office 365, Active Directory, and common enterprise tools. Familiarity with ticketing systems and remote support tools. Excellent problem-solving and communication skills. Ability to multitask and prioritize in a fast-paced environment. Willingness to work in shifts or on-call rotation if required.

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

Responsibilities: * Provide desktop support & troubleshooting * Install software & operating systems * Troubleshoot LAN issues & printers * Collaborate with IT team on network projects * Manage hardware installations Annual bonus

We have an urgent opening with our esteemed client. Our client is a leading company in 2-Wheeler industry. Designation : IT Helpdesk Support Experience : 1-2 Years experience as IT Helpdesk / IT Support / System Administrator Location : Chinchwad MIDC, Pune Roles & Responsibilities : Provide first-level support to resolve technical issues related to hardware, software, and network systems. Respond promptly to support requests via email, phone, or ticketing systems. Diagnose and resolve technical issues, including operating system errors, application crashes, and connectivity problems. Escalate unresolved issues to higher-level support or specialized teams as needed. Installation and configuration of Windows based operating systems (Windows XP, Vista,7,8,10 & 11) Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 Perform routine maintenance tasks, such as system updates, backups, and antivirus management. Ensure all IT equipment is functioning properly and assist with hardware installations or replacements. Basic troubleshooting of networking LAN issues Configuring & Troubleshooting of Network printers, scanners & local printers at L1 Level. Installation & configuration of various software Resolving tickets within the SLA through ticketing tool for floor support/Remote support/Call support. Deployment and complete user configuration of new user profiles utilizing windows Operating System. Giving support through remote by using RDC/other remote-control applications Train and support users on IT systems, tools, and best practices. Provide guidance on security protocols and procedures. As the requirement is a bit urgent, an early response on this would be highly appreciated. Alternatively, if you know someone suitable and available please refer this job to them.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Responsibilities: * Provide LAN support & troubleshoot network issues. * Install, configure & maintain hardware & networks. * Collaborate with team on project implementation. * Ensure system security & data integrity.

Job description Position Overview: The Desktop Support Engineer will provide technical support for hardware, software, and networking issues. The role involves troubleshooting, resolving IT-related problems, and ensuring smooth operation of desktop systems and peripheral devices. This position requires strong problem-solving skills, excellent customer service, and the ability to work independently or as part of a team. Key Responsibilities Technical Support: Troubleshoot and resolve hardware and software issues for desktops, laptops, printers, and other peripherals. Assist in diagnosing and repairing network connectivity problems, including LAN and Wi-Fi issues. Install, configure, and maintain operating systems, software, and applications. Incident Management: Log and manage support requests in the ticketing system, ensuring timely resolution. Prioritize and escalate critical issues to higher-level IT teams when necessary. Document solutions and maintain a knowledge base for recurring problems. Skills and Qualifications Bachelors degree in Computer Science, IT, or related field (or equivalent experience). 1+years of experience in desktop support or a similar role. Proficiency in Windows, Ubuntu and Linux operating systems. Knowledge of basic networking concepts (DNS, DHCP, TCP/IP). Experience with IT support tools, ticketing systems, and remote desktop applications. Strong troubleshooting and analytical skills. Excellent communication and interpersonal skills. Work Environment Office-based with occasional on-site visits to resolve issues. Require flexible hours to support critical incidents outside regular business hours. Onroll opportunities without PF, ESIC This role is ideal for a technically adept individual with a passion for solving IT challenges and providing excellent end-user support

Roles & Responsibilities: Set up, configure, and troubleshoot desktops, laptops, printers, and mobile devices across both Ubuntu/Linux and Windows environments. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols. Install, configure, and maintain operating systems (Ubuntu & Windows) and related software. Provide support for basic network troubleshooting (Wi-Fi, LAN, VPN, etc.). Troubleshoot and resolve hardware & Software issues related to desktops, laptops, printers, and peripheral devices. Support user account setup, password resets, and permissions management in Active Directory and Linux environments. Monitor and maintain IT infrastructure, ensuring systems are up-to-date and secure. Manage ticketing system, logging incidents and resolutions accurately and promptly. Maintain inventory and documentation of IT assets, software licenses, and configurations. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols.

provide 1st level support for s/w apps, responding to queries via email, phone,in-person. Diagnose & resolve s/w issues, escalating complex problems to senior support. Maintain IT inventory including desktops, laptops, printers, networking equipment. Required Candidate profile Bachelor’s Degree in Comp Science, Information Technology, or a related field. 1yr of exp in s/w & IT support roles. understanding of networking concepts (IP, DNS, DHCP, VPN).Exp in ticketing Systems