5 Hardware Infrastructure Jobs

As a skilled Product Specialist with domain expertise in CCaaS, SaaS, GPS tracking systems, cybersecurity, NOC monitoring, hardware infrastructure, and cloud services, your main responsibility will be to facilitate seamless product delivery and ensure customer satisfaction by bridging product, sales, and technical teams. Your key responsibilities will include serving as a subject matter expert for assigned product lines, providing product insights, demos, and client consultations to support sales teams, collaborating with engineering on product development and enhancements, assisting in client onboarding, training, and technical enablement, as well as monitoring product performance and customer feedback to drive continuous improvements. To excel in this role, you should have at least 2 years of experience in a similar product or technical position. Hands-on experience with CCaaS, SaaS platforms, GPS/fleet tracking solutions, cybersecurity, NOC monitoring tools, as well as hardware infrastructure and cloud services (such as AWS, Azure, GCP) is essential. Strong communication and problem-solving skills are also crucial for success in this role. A Bachelor's degree in IT, Engineering, or a related field would be preferred for this position.,

As a Senior Engineer in Technical Support, you will leverage your 5 to 8 years of experience in Software and Hardware Infrastructure implementation and support to excel in a multi-functional role. Your expertise in Software, Hardware, Networking Infrastructure, Storage, Virtualization, Customer Training, and Technical Support will be key in this position. Your responsibilities will include assisting pre-sales teams in preparing techno-commercial proposals for selecting the correct hardware infrastructure components, estimating pricing, and creating delivery schedules for product deployments. You will actively participate in the design and implementation of deployment architecture for ClearTrails products at customer premises, incorporating cutting-edge technologies in Big Data and working with extensive server networks and large-scale storage solutions. Interacting with customers to facilitate integration with Telecom Networks and traveling to customer locations for implementation will be part of your routine tasks. Additionally, you will provide support to customers in resolving first and second-level product-related issues, collaborating with QA and Engineering teams to ensure issue resolution within the defined SLAs. In this role, you will identify Hardware and Software requirements for Product Implementation, stay updated on the latest trends in Hardware and Software Infrastructure, and design highly available deployment architectures encompassing networking, storage, and virtualization. Network security design, deployment of monitoring tools, automation for deployments and upgrades, diagnosing customer-reported problems, providing technical reviews, and participating in knowledge-sharing initiatives and product release activities will also be part of your responsibilities. Your involvement in design reviews of High-Level Designs (HLDs) and Low-Level Designs (LLDs) with customers will be crucial in ensuring alignment with their requirements. Your dedication to excellence and continuous learning will make you a valuable asset in this dynamic role.,

NTT DATA is looking for an Access Services General to join the team in Hyderabad, Telangana (IN-TG), India (IN). As an Access Services General, you will be utilizing your technical and operational expertise to support and provide recommendations for delivering effective IT services that meet the day-to-day needs of the business. Your key accountabilities will include consulting and recommending necessary actions for the operational delivery of core IT Services to all business partners within your area of responsibility, such as infrastructure, network, workplace, application, and security. You will be required to utilize technology and collaborative skills to provide design expertise for the introduction of new solutions and services in alignment with the Business strategy. Collaboration with internal and external peers and partners is essential for this role. Monitoring systems availability/performance, taking adequate actions for problem prevention, maintaining methods, tools, and standards for service availability and performance, and providing technological input to implementation and operation are also part of your responsibilities. Additionally, you will support business projects in planning stages to ensure consistent design and implementation within existing infrastructure. Your contribution to service improvement programs through effective use of KPIs is crucial. This role may require business travel, extended hours during peak periods, shift work, holiday work, regular predictable attendance, and visibility in the office as needed. In terms of skills, proficiency in functional/technical skills such as analytical thinking, business acumen, application landscape knowledge, capacity planning & management, change control, computer operations, hardware infrastructure, IT standards, procedures & policies, IT systems management, ITIL (Information Technology Infrastructure), and technical troubleshooting is required. The ideal candidate should have a Bachelor's degree and at least 3 years of experience in information technology, MS Office experience, and knowledge of information technology operations. Strong analytical skills, customer service experience, and excellent verbal and written communication skills are preferred. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries and a robust partner ecosystem, NTT DATA provides services including business and technology consulting, data and artificial intelligence, industry solutions, as well as development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is dedicated to supporting organizations and society in moving confidently and sustainably into the digital future. Visit us at us.nttdata.com.,

As a Senior Engineer Technical Support, you are expected to have 5 to 8 years of experience in Software and Hardware Infrastructure implementation and support. Your educational background should include a BE (IT/Computers) or MCA degree. The work location for this role is in Indore with the option of working from the office. In this role, you will work in a multi-functional capacity, utilizing your expertise in Software, Hardware, Networking Infrastructure, Storage, Virtualization, Customer Training, and Technical Support. Your responsibilities will include assisting pre-sales teams in creating techno-commercial proposals, estimating pricing, preparing delivery schedules, and designing deployment architectures for ClearTrails products. You will be involved in deploying cutting-edge technologies related to Big Data across hundreds of servers and Peta Byte Scales of Storages. Additionally, you will engage with customers on integration with Telecom Networks, travel to customer locations for implementations, and provide support to resolve product-related issues. Your day-to-day tasks will involve identifying Hardware and Software requirements, staying updated on the latest trends in Infrastructure, designing deployment architectures, networking, storage, virtualization, and network security. You will also be responsible for deploying monitoring tools, using automation for deployments and upgrades, diagnosing customer-reported problems, and collaborating with QA and Engineering teams to resolve issues within SLAs. Furthermore, you will provide technical reviews of documentation, assist with knowledge-sharing initiatives, product release training, and participate in design reviews with Customers. Your role will be pivotal in ensuring successful product implementations and customer satisfaction. Overall, as a Senior Engineer Technical Support, you will play a crucial role in the deployment and maintenance of Hardware and Software Infrastructure, providing technical expertise, support, and solutions to meet customer requirements and business objectives.,

As a Senior Engineer Technical Support, you will leverage your 5 to 8 years of experience in Software and Hardware Infrastructure implementation and support. Your role will be multi-functional, encompassing expertise in Software, Hardware, Networking Infrastructure, Storage, Virtualization, Customer Training, and Technical Support. Your responsibilities will include assisting pre-sales teams in crafting techno-commercial proposals, selecting appropriate hardware infrastructure components, estimating pricing, and preparing delivery schedules for product deployments. You will play a key part in designing and implementing deployment architecture for ClearTrails products at customer premises, incorporating cutting-edge technologies in Big Data across hundreds of servers and Peta Byte Scales of Storages. Interacting with customers to address integration issues with Telecom Networks and traveling to customer locations for implementation will be part of your routine. You will also provide first and second level product support, collaborating with QA and Engineering teams to ensure issue resolution within agreed SLAs. In this role, you will be responsible for identifying Hardware and Software requirements, staying updated on the latest trends in Infrastructure, designing deployment architectures, networking, storage, and virtualization solutions, as well as ensuring network security based on customer needs. Automation for deployments and upgrades, diagnosing and resolving customer-reported problems, and providing technical reviews of documentation and specifications will be integral to your tasks. Moreover, you will contribute to knowledge-sharing initiatives, product release training, and documentation. Your involvement in design reviews with customers will be crucial for aligning solutions with their expectations and requirements.,