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Compugraphs Softech Solutions logo
Tech Support Associate - Experienced Compugraphs Softech Solutions

0.0 - 3.0 years

0 Lacs

bhubaneswar

On-site

You will be responsible for providing enterprise-level assistance to customers by diagnosing and reporting software and hardware problems, assisting with installations, and resolving network issues. You will also be configuring operating systems and using remote desktop connections to provide support through various communication channels such as phone calls, emails, and chats. Key skills required for this role include strong communication and interpersonal skills, proficiency in Hindi and English, proper escalation of unresolved issues to internal teams, understanding of computer systems and mobile devices, ability to diagnose and troubleshoot technical issues, research and identify solutio...

Posted 3 months ago

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