4 Hardware Diagnostics Jobs

As a member of the Mr. Cooper Group team, you are an essential part of keeping the dream of homeownership alive. We value teamwork, volunteerism, and a commitment to making a difference. Your role involves managing technical issues that go beyond basic troubleshooting, including advanced software and hardware diagnostics. You will provide remote assistance using tools like remote desktop applications and may need to make occasional on-site visits for unresolved issues. In addition to your technical responsibilities, you will also have the opportunity to mentor junior staff, sharing your knowledge and promoting best practices. You will be encouraged to propose enhancements to helpdesk processes and contribute to IT projects such as software rollouts and hardware upgrades. Developing and maintaining technical documentation and user guides will be part of your responsibilities to ensure comprehensive support and empower users. If you are passionate about making the dream of homeownership possible and are skilled in managing complex technical issues, mentoring junior staff, and contributing to IT projects, we invite you to join us in Chennai, Tamil Nadu, India. Requisition ID: 023850 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s): NSM Bangalore Block I,

As a Computer Network Technician, you will be responsible for installing and configuring network hardware and software. This includes setting up routers, switches, firewalls, and servers, as well as installing and configuring network operating systems and utilities. Your role will also involve maintaining and monitoring network systems to ensure optimal operation, troubleshooting and resolving network connectivity and performance issues, and implementing and maintaining network security measures such as firewalls and antivirus solutions to prevent unauthorized access and security threats. In this position, you will be required to diagnose and repair hardware, software, and other network and system problems, respond to network outages, and restore connectivity as needed. Additionally, you will provide technical support to end-users by resolving network-related issues, documenting support cases and solutions for future reference, and collaborating with IT teams including system administrators, software developers, and IT support staff. As a Computer Network Technician, you will also be responsible for managing network infrastructure by maintaining cabling, wireless access points, and other physical network components, as well as keeping network diagrams and documentation up to date. You will need to perform regular system backups and updates to ensure the security and integrity of network configurations and data, and stay current with technology trends by continually upgrading your knowledge of networking technologies and industry standards through training sessions, certifications, or workshops. This is a full-time position that requires you to work in person at the designated work location. If you are someone who is passionate about network technology, enjoys troubleshooting and problem-solving, and thrives in a dynamic IT environment, this role as a Computer Network Technician may be the perfect fit for you.,

Kazam is an agnostic EV charging software platform aimed at building India's largest smart and affordable charging network. With over 11,000+ devices onboarded, Kazam supports various entities such as fleets, CPOs, RWAs, and OEMs by providing a comprehensive software stack that includes a white-label app, API integrations, load management, and a charger monitoring dashboard. The platform caters to both Kazam and OCPP-enabled chargers, enabling partners to operate a hassle-free business and connect with a growing network of 50,000+ EV drivers for enhanced utilization. We are seeking a Hardware Diagnostics Specialist who is technically proficient and detail-oriented to assist in the analysis and support of field returns, defective units, and customer-reported issues. The ideal candidate will collaborate closely with customer support, quality, and engineering teams to conduct root cause analysis (RCA), component-level debugging, and provide design feedback to enhance EV charger hardware. Responsibilities include: - Conducting detailed hardware diagnostics on returned or failed EV chargers to identify root causes for failures. - Recreating customer-reported issues using lab equipment to validate hardware functionality under simulated conditions. - Utilizing oscilloscopes, multimeters, power supplies, and diagnostic tools for component-level debugging of PCBs, power modules, and embedded controllers. - Logging findings in structured diagnostic reports and maintaining a failure database to monitor trends and common issues. - Collaborating with hardware design, firmware, and product teams to share diagnostic insights and recommend design or manufacturing enhancements. - Supporting the implementation of Corrective and Preventive Action (CAPA) processes and providing feedback for process improvements to quality and production teams. - Translating technical root cause findings into actionable feedback for customer-facing teams to effectively communicate resolutions. Requirements: - Bachelor's degree in Electrical/Electronics Engineering or a related field. - 2+ years of hands-on experience in hardware testing, debugging, or repair, preferably in EV, power electronics, or IoT industries. - Proficiency in lab tools like oscilloscopes, power analyzers, and test jigs. - Ability to analyze PCB schematics, interpret firmware logs, and perform board rework/soldering. - Familiarity with communication protocols such as CAN, RS485, and Ethernet. - Understanding of high-voltage safety practices. - Strong documentation and communication skills. - Willingness to work in lab/field environments as required. Preferred Qualifications: - Experience with EV chargers, AC/DC conversion, or onboard diagnostic systems. - Exposure to debugging embedded systems and reading UART logs or diagnostic traces. - Knowledge of quality systems and tools like 5 Whys, FMEA, or 8D problem-solving. - Familiarity with version control (e.g., Git), Postman, or basic firmware flashing tools.,

Job Summary: We are looking to depute a Junior Technical Resource to support our clients IT infrastructure and application environment. The ideal candidate will have foundational knowledge of SQL databases , db maintenance, IIS web server, and Windows Server environments, and will assist in maintaining uptime, resolving issues, and supporting application deployments. Key Responsibilities: • Provide L1/L2 support for applications hosted on IIS and SQL Server environments. • Monitor and maintain web applications and services hosted on IIS. • Perform basic database queries, backups, and routine checks on SQL Server. • Assist in managing and troubleshooting Windows Server environments. • Coordinate with the client’s IT and development teams to ensure system stability. • Log incidents and provide timely resolutions or escalate as needed. • Participate in deployment activities and patch management under supervision. • Maintain technical documentation and reports as per project standards. Required Skills: • Basic working knowledge of SQL (queries, stored procedures, backup/restore, SQL Jobs). • Exposure to Microsoft IIS (Internet Information Services) – configuration, site hosting, logs. • Understanding of Windows Server (user access, services, event logs). • Strong troubleshooting and communication skills. • Willingness to work in a client-deputed role with flexible timing (if needed).