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3.0 years
0 Lacs
India
On-site
Engineering Manager (Hands-On) Our mission is to accelerate adoption of cloud native technologies for enterprises. We believe that software can radically transform the world and are building a solution to help enterprises deliver and operate mission critical software at scale. We are an enterprise-grade multi-cloud Kubernetes platform. Qualifications Education: Bachelor’s, Master’s, or PhD in Computer Science, Engineering, or a related field. Technical Expertise: Enterprise SaaS Development & Architecture: Proven expertise in designing and developing scalable, secure enterprise SaaS products. Container and Cloud Platforms: Strong hands-on experience with container orchestration (Kubernetes, AKS, EKS, GKE, OpenShift) and cloud platforms (AWS, Azure, GCP). Programming & Frameworks: Proficiency in Java and Golang; experience with microservices frameworks like Quarkus or Spring Boot. CNCF Ecosystem: Familiarity with key CNCF tools and technologies, including Prometheus, GitOps, and networking/storage plugins (CNI, CSI). Infrastructure as Code: Practical experience with tools like Terraform and GitLab CI/CD. Security & Compliance: Working knowledge of security standards and experience with compliance frameworks (PCI, SOC 2, ISO 27001, GDPR, HIPAA, NIST). Management Experience : Team Leadership: Minimum of 3 years managing software development teams of 10+ members in a startup or fast-paced environment. Agile Delivery: Expertise in managing product delivery using Agile methodologies, such as Scrum or Kanban. Technical Skills: Programming Languages: Java, Golang Data & Messaging Systems: Experience with databases (MongoDB, PostgreSQL, Cassandra), message queuing/streaming (Kafka, RabbitMQ), and data processing frameworks (Spark, Flink, Storm). Load Balancing & Proxying: Hands-on experience with load balancers like HAProxy, NGINX, or Gateway API. API Definition and Implementation: Proficiency in defining and implementing APIs, including RESTful services, OpenAPI v3, and Swagger, ensuring clear and maintainable interfaces. Authentication: Understanding of security protocols (OAuth2, OpenID Connect, Keycloak, Vault) Monitoring & Logging: Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack). AI/ML: Experience with AI and machine learning frameworks, specifically Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) techniques. Policy engines: Kyverno, OPA Certifications (Preferred): AWS: Certified Solutions Architect CNCF: CKA, CKAD, or CKS Security: CISSP, CCSP, or similar Responsibilities: Technical Leadership and Strategy Drive Product Vision: Work closely with the VP of Engineering, and product team to shape the technical direction, ensuring alignment with the company's vision and market needs. Architecture Oversight: Oversee architectural decisions, especially for complex SaaS solutions, ensuring scalability, reliability, and security. Technical Standards: Establish and enforce coding, architectural, and design standards to maintain quality across the engineering team. Team Management and Development Mentorship and Growth: Mentor engineering managers and individual contributors, fostering a culture of learning, innovation, and continuous improvement. Recruitment and Talent Management: Play an active role in hiring, onboarding, and retaining top talent, aligning team members' strengths with company needs. Performance Management: Conduct performance reviews, set clear objectives, and provide regular feedback to team members. Release and Process Management Release Oversight: Oversee the execution of releases, ensuring they meet timelines, quality standards, and budgets. Agile Practices: Implement and refine Agile or similar methodologies to improve productivity and adapt to changes in product or customer needs. Process Improvement: Continuously improve engineering processes, including CI/CD pipelines, release management, and QA practices. Cross-Functional Collaboration Product and Customer Alignment: Collaborate with product management to translate customer needs into technical requirements, ensuring the engineering team is aligned with customer value. Operations and Infrastructure: Work with the DevOps and infrastructure teams to maintain robust, secure, and efficient cloud environments. Customer Success and Support: Partner with customer-facing teams to ensure engineering efforts address common issues and improve overall customer satisfaction. Resource Planning Resource Allocation: Assess and optimize team resources based on project requirements, balancing between feature development, technical debt reduction, and innovation. Quality, Security, and Compliance QA Strategy & Oversight: Establish a comprehensive QA strategy that integrates both automated and manual testing to ensure a high-quality, reliable product experience across all components. Automation Standards: Implement and oversee robust automation practices, including UI automation, API automation, and unit testing, to drive efficiency and reduce manual testing efforts. Test Coverage Mandates: Enforce high levels of test coverage across the codebase, setting and monitoring standards for unit, integration, and end-to-end tests to ensure product stability and reduce regression risks. Continuous Integration & Automation: Maintain and refine CI/CD pipelines to support automated testing and seamless deployments, ensuring all changes meet defined quality and test coverage thresholds before release. Security Practices: Enforce security best practices and compliance with industry standards relevant to Nirmata’s market, such as SOC 2 and ISO 27001. Incident Management: Oversee incident response and post-mortem processes to learn from system outages or security incidents. Innovation and Technical Advocacy Foster Innovation: Encourage and support R&D initiatives or proof-of-concept projects to keep the company’s technology forward-looking. Evangelize Best Practices: Advocate for industry best practices in areas like Kubernetes, DevOps, and microservices within the team and across the company. External Representation: Represent the engineering team in industry conferences, meetups, or technical discussions with partners and customers. Show more Show less
Posted 3 months ago
4.0 - 6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Company: Founded in the year 2017, CoffeeBeans specializes in offering high end consulting services in technology, product, and processes. We help our clients attain significant improvement in quality of delivery through impactful product launches, process simplification, and help build competencies that drive business outcomes across industries. The company uses new-age technologies to help its clients build superior products and realize better customer value. We also offer data-driven solutions and AI-based products for businesses operating in a wide range of product categories and service domains. Experience: 4 - 6 Years Work Location : Hyderabad ( Hybrid ) Responsibilities : Would be working with team for building distributed systems and payment applications at population scale. Responsible for building automations and handling end to end deployments. Responsible for adopting best practices across the team for CI/CD. Responsible for standardizing and optimizing the processes. Responsible for building monitoring’s and observability. Responsible for managing the underlying infrastructure and software stacks. Responsible for adopting cloud native application strategy. Skills Experience in handling production systems Experience in managing on prem setups and BareMetal servers. Experience in managing Kubernetes clusters (Storage Orchestrators, CNIs, Ingress and other resources) Experience in managing storage orchestrators such as Ceph, Rook Ceph, Charmed Ceph, Longhorn etc. Experience in managing and optimising resources in Kubernetes clusters. Experience in deploying and managing observability stack which includes Elastic Search, Kibana, Logstash, FluentBit, Prometheus, Grafana etc. Experience in managing software load balancers such as Nginx or HAProxy. Experience in writing shell-based automations. Experience in writing helm-based deployments. Familiarity on writing terraform scripts, ansible, ArgoCD etc. Familiarity on writing CI/CD pipelines and creating deployment automations. Show more Show less
Posted 3 months ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Job Description We’re looking for an experienced Site Reliability Engineer to fill the mission-critical role of ensuring that our complex, web-scale systems are healthy, monitored, automated, and designed to scale. You will use your background as an operations generalist to work closely with our development teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate will be passionate about an operations role that involves deep knowledge of both the application and the product, and will also believe that automation is a key component to operating large-scale systems. 6-Month Accomplishments Familiarize with poshmark tech stack and functional requirements. Get comfortable with automation tools/frameworks used within cloudops organization and deployment processes associated with. Gain in depth knowledge related to related product functionality and infrastructure required for it. Start Contributing by working on small to medium scale projects. Understand and follow on call rotation as a secondary to get familiarized with the on call process. 12+ Month Accomplishments Execute projects related to comms functionality, independently, with little guidance from lead. Create meaningful alerts and dashboards for various sub-system involved in targeted infrastructure. Identify gaps in infrastructure and suggest improvements or work on it. Get involved in on-call rotation. Responsibilities Serve as a primary point responsible for the overall health, performance, and capacity of one or more of our Internet-facing services. Gain deep knowledge of our complex applications. Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth. Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale UNIX environment. Work closely with development teams to ensure that platforms are designed with "operability" in mind. Function well in a fast-paced, rapidly-changing environment. Participate in a 24x7 on-call rotation Desired Skills 5+ years of experience in Systems Engineering/Site Reliability Operations role is required, ideally in a startup or fast-growing company. 5+ years in a UNIX-based large-scale web operations role. 5+ years of experience in doing 24/7 support for large scale production environments. Battle-proven, real-life experience in running a large scale production operation. Experience working on cloud-based infrastructure e.g AWS, GCP, Azure. Hands-on experience with continuous integration tools such as Jenkins, configuration management with Ansible, systems monitoring and alerting with tools such as Nagios, New Relic, Graphite. Experience scripting/coding Ability to use a wide variety of open source technologies and tools. Technologies We Use Ruby, JavaScript, NodeJs, Tomcat, Nginx, HaProxy MongoDB, RabbitMQ, Redis, ElasticSearch. Amazon Web Services (EC2, RDS, CloudFront, S3, etc.) Terraform, Packer, Jenkins, Datadog, Kubernetes, Docker, Ansible and other DevOps tools. Please note that Poshmark will not be able to sponsor work-related visa for this position. About Us Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com, and for company news, visit newsroom.poshmark.com. Why Poshmark? At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day. We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We’re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever. We will set you up with comprehensive global and in-country benefits to support you and your family needs. Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. View Poshmark's Job Applicant Privacy Policy here. Show more Show less
Posted 3 months ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title Platform Delivery Engineer Job Description Join the game-changers! As a Platform Delivery Engineer, you will provide a platform for application developers to host, manage, and communicate services, that together become a financial industry website with lightning-fast features. So who are we? Hello, we’re IG Group. No, not Instagram – we’re a leading FinTech who provides trading services to clients across 18 countries! LEADING THE FIELD THINKING BIGGER We’re a global FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love. Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands with people all over the world. We work in cross-functional teams, focused on delivering at pace to improve the experience of traders on our platforms. Join us for an exciting future and let’s innovate together! Your role in the Team What You’ll Do You will be joining our welcoming, collaborative Platform Delivery Team which is enabling IG to deliver more with better quality and great consistency while adhering to industry best practices. In This Position You Will Build and configure Linux servers using Infrastructure as Code: Puppet and Ansible are our bread and butter. Create infrastructure for applications, help them to communicate with databases and message queues, ensure resiliency with high availability solutions. Provide fast and reliable content delivery with Akamai and Amazon Web Services. Automate repetitive tasks using Jenkins and scripts. Participate in future development of our constantly evolving tools, phase out legacy software. Who We’re Looking For While there are many profiles of people who work at IG – across all roles, we’re looking for a few common traits: You are curious about our product and the technology that sits behind it; You care about our clients, and you are hungry to improve their user experience; You are impatient about driving change and willing to deliver at pace; You are not afraid of the complexity of financial regulation and want to learn & grow your expertise; and You are a creative problem solver capable of innovating and thinking big. We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in , j oin us in raising the bar for our customers and across the trading industry. What You’ll Need Must have: You are a Linux engineer with at least 6 years’ experience, knowing how to install, update and manage servers. You are able to partition disks, and you know how to analyse log files to find the pertaining information. You feel confident rebooting a system in emergency mode to fix an issue. You understand networking, high-availability systems, and DNS records. You have experience in managing Apache web services, secure connections, and certificates. You are also willing to learn, work under minimal supervision, be independent but not afraid to ask for help. Nice To Have Red Hat Enterprise Linux, CentOS or Rocky Ansible, AWS, Puppet, Git, Jenkins, Ruby, Python, Bash, DNS, virtualisation (Nutanix) Akamai and Amazon Web Services Kubernetes, Docker, HAProxy How You’ll Grow When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way. And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride. The perks It really is more than a job. We’ll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on. Competitive salary & benefits plan 1 additional day off to celebrate your Birthday 😊 2 additional days off a year for voluntary work Share Plans for Employees Comprehensive global and local onboarding process – to the company and to your role Employee-led LGBTQ+, Women’s, Black and Parents & Carers networks with annual budget for organizing events & projects that foster an open, diverse and inclusive culture LinkedIn Learning platform free access Option to participate and create ESG initiatives based on IG Brighter Future Fund Employee Assistance Program We work in hybrid working model How You’ll Work We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy. Ask our employees what their favorite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business. That’s why we welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy by delivering at pace and championing the client in everything we do. About We also think hard about our ways of working as a company. At IG Group, we’ve set out five target behaviours that we expect everyone to strive to achieve in all that we do: Lead & Inspire: Leading teams in a way that drives trust, alignment, and enthusiasm; Think Big: We focus on the problems that most move the needle of commercial outcomes; Champion the client: We always keep the client's needs front of mind and deliver as much value for them in all that we do; Deliver at pace: We work to ensure nothing stands in the way of fast delivery of sustainable growth for our business; and Raise the bar: We raise the bar by taking ownership of outcomes and being accountable for making things better all across IG. Apply! Number of openings 0 Show more Show less
Posted 3 months ago
8.0 - 13.0 years
7 - 17 Lacs
Bengaluru
Work from Office
Coding in Node.js and Vue.js for development. Coding in Python for backend services. Implement and maintain databases (MySQL, MariaDB, PostgreSQL, or Redis). Lead a team of developers, providing mentorship, guidance, and code reviews. Collaborate with cross-functional teams to design, build, and deploy APIs. Devops knowledge of linux servers, including administration and maintenance. Configure and optimize Apache, Nginx, and HAProxy. Oversee containerization using Docker. Familiarity with and WordPress. Excellent knowledge of working on any of the public clouds AWS, GCP or Oracle Cloud Infrastructure. Understanding of Adtech and or Martech domain
Posted 3 months ago
0 years
0 Lacs
India
On-site
Job Description Are you passionate about cutting edge technology? Does building next generation Cloud Computing technology excites you? Join our Compute Site Reliability team! We are responsible for monitoring and measuring the reliability of our suite of Compute products and platform. We collaborate with Engineering and Product teams. We focus on improving the performance and reliability of the products we support. Partner with the best You'll do statistical data analysis, understand networking protocols to diagnose, solve Internet's most difficult content delivery/cloud challenges. You work with cross-functional teams to understand and benchmark the performance of our key products and services. As a Site Reliability Engineer Senior, you will be responsible for: Investigating and troubleshoot networking problems within Linux based networking stack Monitoring the functioning and performance of the networking infrastructure via Prometheus metric systems and Grafana dashboards Solving complex problems timely and accurate manner and avoid recurrence through proactive troubleshooting, automation, and systems programming Building software tools and systems to automate analytical tasks and workflows to increase efficiency and reliability. Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and recommend improvements. Participating in on-call rotations, guiding restoration and repair of service-impacting issues Do What You Love To be successful in this role you will: Have good experience and knowledge with L7 traffic management using technologies like envoy, haproxy, nginx Demonstrate experience with coding in one or more of the following languages (Python, Perl, R, Java, SQL) Have experience and knowledge with networking technologies such as routing, firewall and DNS Possess previous experience with observability tools such as Prometheus, Nagios, Grafana, Loki, ELK, New Relic, or similar Have proficiency with a configuration management tool such as Ansible, Salt Stack, Chef, Puppet, Terraform or similar Have experience with Linux systems and tools such as netstats, traceroute, tcpdump Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work NA Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Show more Show less
Posted 3 months ago
0.0 years
0 Lacs
Bengaluru District, Karnataka
On-site
Job Title: System Architect - Kubernetes & Cloud Infrastructure (12-14 Years Experience) Period : 6 Month Contractual Role Location: Bangalore/Gurgaon Job Description: This is a senior position. Candidate should plan and lead the modernization of legacy container based systems into scalable, secure, and production-grade Kubernetes (K8s) platforms across both cloud (AWS EKS, GKE, AKS) and on-prem (OpenShift, Tanzu) environments. This role requires deep expertise in Kubernetes architecture, orchestration and roll-out strategy, previous/existing coding/development, and telecom or large-scale production experience. The position also requires team leadership, strategy planning along with hands-on implementation of highly available and resilient systems in K8 environment. Key Responsibilities: 1. Analyze existing monolithic but containerized applications to plan their transformation into K8snative microservices architecture. 2. Create end-to-end Kubernetes orchestration architecture, addressing ingress, service mesh, PVCs, networking, observability, scaling, resiliency and secure communication. 3. Lead the migration of applications to K8s clusters, ensuring zero data loss, seamless user experience, and alignment with business SLAs. 4. Define and implement horizontal and vertical scaling strategies, multi-zone resilience, volume management, and optimized ingress/data flow. 5. Integrate supporting systems such as Kafka, ClickHouse, KeyCloak, MySQL/Oracle, Redis, and Nginx, ensuring security, HA, and performance tuning. 6. Architect and execute deployment strategies, including blue-green, canary, rollback, backup & restore, and K8s upgrade strategies with minimal downtime. 7. Debug complex production issues related to Kubernetes, networking (CNI), ingress, persistent volumes, and pod scheduling. 8. Mentor and lead a team of 5+ engineers, guiding them across the design, implementation, and production rollout phases. 9. Collaborate with engineering leadership to deliver project plans, timelines, architectural reviews, and technical risk assessments. 10. Serve as the technical authority and hands-on contributor for the full lifecycle of Kubernetes enablement. 11. Harden Kubernetes environments with Zero Trust, container vulnerability and DevSecOps best practices for secure, production-grade deployments. Required Skills & Experience: Kubernetes (K8s): EKS, OpenShift (OCP), Tanzu, Cluster API, Helm, Operators Container Orchestration: Docker, CRI-O, Containerd, K3s Infra as Code & Automation: Terraform, Ansible, Helm Charts, Shell, Python K8 Storage & Networking: PVCs, CSI drivers, LoadBalancers, Ingress Controllers, CNI (Calico, Flannel, Multus etc) Observability & Monitoring: Prometheus, Grafana, Loki, OpenTelemetry Messaging & Databases: Kafka, ClickHouse, MySQL/Oracle, Redis Security & Authentication: KeyCloak, OAuth2, OIDC, RBAC, GDPR Networking & API Gateways: Nginx, HAProxy Microservices Understanding: Java, GoLang, C-based services Job Type: Contractual / Temporary Contract length: 6 months Pay: From ₹80,619.83 per month Schedule: Day shift Ability to commute/relocate: Bengaluru District, Karnataka: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Posted 3 months ago
0 years
0 Lacs
Vadodara, Gujarat, India
Remote
Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Who We Are: Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry. Headquartered in Los Angeles, the company has employees around the globe. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA’s Best Places to Work in 2020, 2021 and 2022!) With Convoso, the future is bright as we continue to evolve our technology. The company’s foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases. Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community. The Job: At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in. We are looking for a Site Reliability Engineer to devise and develop automations and provision scripts and environments, assess and maintain systems, as well as brainstorm possible improvements that can be made to our systems in the future. Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. What You'll Be Doing: Manages and monitors installed systems, Networks, and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure). Ensures the highest level of systems and infrastructure availability. Installs, configures, and tests operating systems, application software, and system management tools. Design, plan and automate deployment of network communications systems. Provide documentation as required to ensure accurate and current information is available for each site network. Implements warranty and support activities. Plans and implements system automation as required for better efficiency. Oversees the development of customized software and hardware requirements. Willing to stay up-to-date with security best practices and drive implementation accordingly Collaborates with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures. Run diagnostics to resolve customer-reported issues Deals with work process, optimization methods, and risk management tools in the given projects for successful accomplishments according to the requirements of the stakeholders. Who You Are: At least 5 years of experience in configuring enterprise-level Linux systems within a highly networked environment. Expertise in using Chef for configuration management and automation, including the creation and management of Chef cookbooks and recipes. Strong proficiency in scripting languages such as Python and Bash for automating tasks. Skilled in designing, implementing, and optimizing centralized logging solutions for effective log analysis, integration, security compliance, and incident response. Experience with MySQL or similar database systems. Familiarity with virtualization technologies such as Proxmox, KVM, QEMU, or VMware. Experience managing infrastructure with bare metal servers in data center environments. Proficient in using CI/CD tools like Jenkins (or similar) to enhance software development processes. Proactive, resourceful, and adept at managing projects and solving problems from start to finish. Expert in diagnosing and resolving complex system issues while maintaining stability and reliability. Experience working in a fast-paced startup environment. Skilled in administering and tuning application stacks such as Tomcat, Apache, Nginx, and HAProxy. Experience with monitoring systems like Grafana, Prometheus, and Zabbix. Flexible with shift work and available for overtime as needed. Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Work Perks Worth The Hype: 100% covered premiums for employees + dependents (spouse + upto four children) PTO, Paid Sick Time, Holidays Your birthday off Monthly credits toward food & beverage Employee referral bonus And a team of highly experienced and kind colleagues! HQ Office: Casual office environment & dress Fully stocked kitchen (Dietary restriction-friendly) Flexibility of Shift Free parking on office premises Show more Show less
Posted 4 months ago
8 - 13 years
10 - 17 Lacs
Bengaluru
Work from Office
Key Job Responsibilities and Duties: The core premise for the Booking SRE lies in treating operational and reliability problems of software systems as a software engineering problem. We code our way out of problems where operations are concerned addressing availability, scalability, latency, and efficiency challenges within the vast infrastructure here at Booking. We expect our SRE engineers to be software engineers that optimize systems rather than be system operators. You will impact millions of people all over the globe with your creative solutions You work in one of the biggest e-commerce companies in the world You will solve exciting problems at scale by writing and deploying code across tens of thousands of servers Ensuring an everything as code mindset for yourself and your team You will have the opportunity to collaborate with many of the worlds leading SREs You will be free to launch your own ideas and solutions within our sophisticated production environment Here are some of the tools and technologies we use to achieve this: Python, Go, Puppet, Kubernetes, Elasticsearch, Prometheus, HAProxy, Cassandra, Kafka etc What youll be doing: Design, develop and implement software that improves the stability, scalability, availability and latency of the Booking.com products; Take ownership of one or more services and have the freedom to do what is best for our business and customers; Solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again; Build effective monitoring to supervise the health of your system, and jump in to handle outages; Build and run capacity tests to manage the growth of your systems; Plan for reliability by designing systems to work across our multinational data centers; Develop tools to assist the product development teams with successfully deploying 1000s of change sets every day; Be an advocate of engineering standard processes; Share the on-call rotation and be an escalation contact for incidents: Contribute to Booking.com's growth through interviewing, on-boarding, or other recruitment efforts. What youll bring: 8 years + hands-on experience in software and site reliability engineering within the technology sector. Coupled with expertise with building, operating and maintaining sophisticated and scalable systems. Solid experience in at least one programming language. We use Java, Python, Go, Ruby, Perl; Experience with Infrastructure as Code technologies; Knowledge of cloud computing fundamentals; Solid foundation in Linux administration and troubleshooting; Understanding of Service level agreements and objectives; Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable; Supervising / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus; Good interpersonal skills Proficient command of the English language, both written and spoken
Posted 4 months ago
0 years
0 Lacs
Bengaluru, Karnataka
Work from Office
This is an Internal document. Job Title: DevOps 1 Roles and Responsibilities Work closely with the tech lead to identiy and establish devops practices in team. Engineer/own the CI/CD infrastructure and manage the CD tooling. Automate monitoring and alerting (dynamic monitoring) to ensure continuous highly available production systems. Build and update continuous Deployment automation built on Docker and Kubernetes Services. Write tools and services to manage build and test environments Help developers with multiple SCM systems and custom build tools. Train, guide the team on devops practices Skills Strong knowledge of Linux systems. Understanding and practical experience with CI/CD process implementation. Experience in building and support of highly available solutions - HAProxy, Nginx – on AWS Knowledge of scripting and programming languages (Bash, Python…) preferred Experience in configuration management of medium and large environments with Ansible or equivalent…. Experienced in Git, bitbucket, Gitlab….. Jenkins administration or job development for Jenkins DB experience: Oracle, MongoDB Good troubleshooting and performance tuning skills. Strong experience in Kubernetes, Strong experience in dockers, docker compose Good understanding on helm
Posted 4 months ago
6 - 10 years
8 - 12 Lacs
Thane
Work from Office
Qualifications : Any bachelors degree or Equivalent education, any technical certification in Linux domain will be added advantage Job Description : Minimum 6+ years of Operations Experience in 24x7 high-availability Linux Production Hands-on experience with Linux and high availability Understanding of UNIX/Linux Operating Systems - Red Hat, SUSE, Ubuntu and other flavours of UNIX kernel admin/tune, Logical Volume Manager (LVM). Strong troubleshooting Familiarity with scripting on Bash/Korn will be an added advantage. Work with application specific kernel parameters, system hardening, implement firewall, allow and disallow port access. Work with latency sensitive workload that includes process scheduling, memory, network and overall performance tuning of RHEL. Implemented Kafka for data streaming and real-time Designed and implemented a Kafka cluster to handle real-time data Integrated Kafka with existing systems for seamless data Conducted performance testing and optimization to ensure high throughput and low Developed monitoring and alerting solutions to ensure the health of the Kafka User Administration, Patch, Package Management, security Performance Monitoring and Fine Tuning of System using iOStat, vmstat, netstat and Should have performed installation, implementation, customization, operation, recovery and performance tuning. Working knowledge of Software based load Act on Day to Day House Keeping tasks by using tools & Configured Elasticsearch clusters for efficient log aggregation and Implemented security measures to protect data Optimized Elasticsearch settings for improved performance and Developed scripts to automate the indexing and querying Install and maintain security patches on the Good Knowledge in installation, Administration of Database like My-SQL, Red-Hat Certification will be an added Should have knowledge of application high availability, DC-DR Drills, RTO, Experience with virtualization technologies, such as VMware, Hands knowledge of Automation products like Good working knowledge of Haproxy, Keepalive and Iptables/Firewall. knowledge on MS-Windows OS will be an added Must possess significant work experience in a production, mission-critical Knowledge of Cloud technologies will be an Certified Kubernetes Administrator (CKA). Competencies : Team working Analytical Skills Good Communication skill and Assertiveness Result Oriented
Posted 4 months ago
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