HANSWAHINI RECRUITMENT and BUSINESS CONSULTANTS Hiring For International Voice Process

Job Description International Contact Center (US Healthcare) Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact Center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience: 3,20,000 LPA + 79,000 VSA Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Eligibility Criteria Graduates from any discipline ( Recent pass-outs preferred ) Excellent English communication skills (B2 level and above) Willingness to work in Night Shifts (US time zones) Candidates must be from Bangalore or ready to relocate. Key Responsibilities Handle inbound and outbound calls from US customers. Resolve customer queries with empathy, accuracy, and professionalism. Adhere to process compliance, quality, and performance metrics. Maintain confidentiality of sensitive customer information. Deliver high levels of customer satisfaction by ensuring first-call resolution. Interview Process HR Screening Harver Assessment (Online) Voice & Accent (V&A) Round Final Interview with Operations Team Background verification & Transportation check before Onboarding. Why Join Us Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance, Performance incentives, Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Desired skills and abilities: Knowledge of US health care Good Oral and Written Communication skills in English Awareness of Telephonic Etiquettes & MS Office suite Good Typing Skills & Basic Computer Navigation Skills About the Role We are looking for passionate and energetic individuals to join our International Contact Center US Healthcare team. This role involves interacting with US-based customers, providing excellent service, and resolving queries professionally. If you are a confident communicator with strong problem-solving skills, this is your chance to build a rewarding career in the Global healthcare domain .