1 Handling Voice Jobs

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a candidate for this position in Kolkata, you will be responsible for handling voice and email queries from employees, managers, and HRBPs. Your main duties will include processing requests related to pension, leaves, and taxes, handling queries via email and voice, participating in year Start/End activities and UAT/UVT as needed, auditing cases processed by the team, guiding the team in resolving complex queries, and ensuring SLAs/KPIs are met. Key Responsibilities: - Process various requests related to pension, leaves, and taxes - Handle queries via email and voice for employees - Take an active role in year Start/End activities and UAT/UVT as required - Audit cases proce...

Posted 1 month ago

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