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1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 1 year with BPO INTERNATIONAL VOICE PROCESS work location: Electronic city salary 32k With saturday sunday off muthamma@9886112583 call nihala@7795311104 call hr Anusha@7815982900 call hr suman@7848820047 call hr navya@7848820042
Posted 1 month ago
- 5 years
2 - 7 Lacs
Bengaluru
Work from Office
Greetings from Ignites Human Capital Services VIRTUAL DRIVE :Please connect with us ONLY GRADUATES Freshers Experienced Freshers 30k Experienced:42k call Aditi@7795311459 Ruth@9590520040 call hr pooja@9886112704
Posted 1 month ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 1 year of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049
Posted 1 month ago
4 - 9 years
1 - 4 Lacs
Pune
Work from Office
SUMMARY US Mortgage Operations Manager We are seeking an experienced US Mortgage Operations Manager to oversee active servicing, default loans handling, loss mitigation, bankruptcy, loss analysis, foreclosure, REO, flood insurance, hazard insurance, consumer reporting, and escrow administration. The ideal candidate will have a strong understanding of end-to-end loan servicing, foreclosure, and bankruptcy within the US mortgage domain. Exceptional communication skills are essential for effectively handling client escalations and conducting client reviews. The successful candidate will also demonstrate proven experience in operations management, a deep knowledge of US mortgage domain and foreclosure and bankruptcy laws, and strong analytical and problem-solving skills. Requirements Requirements: 4+ years of experience in US Mortgage with active servicing, default loans handling, loss mitigation, bankruptcy, loss analysis, foreclosure, REO, flood insurance, hazard insurance, consumer reporting, and escrow administration Proficiency in end-to-end loan servicing, foreclosure, and bankruptcy within the US mortgage domain Exceptional communication skills Proven experience in operations management Strong knowledge of US mortgage domain and foreclosure, bankruptcy laws Excellent communication and leadership skills Ability to effectively handle client escalations Proficiency in preparing and conducting client reviews Strong analytical and problem-solving skills
Posted 1 month ago
3 - 8 years
5 - 8 Lacs
Hyderabad, Pune
Work from Office
Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: First-Contact Resolution: Strive for first-contact resolution whenever possible. Professionalism: Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: Adherence to Policies: Follow Microsoft’s support policies and guidelines. Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. call Aditi@7795311459 call kavya@7849020010
Posted 1 month ago
0 - 5 years
1 - 2 Lacs
Kolkata
Work from Office
SUMMARY Job Description: Delivery Driver Job Responsibilities: Collect grocery/household items orders from designated partner stores. Transport orders to customers' homes, apartments, or businesses within specified timeframes. Ensure proper handling of groceries to preserve freshness and quality. Adhere to all traffic laws and safety regulations while driving. Provide exceptional customer service by maintaining a friendly, helpful, and professional demeanor. Effectively communicate with customers and dispatch to address inquiries or concerns. Maintain accurate delivery records and complete necessary paperwork. May involve collecting payments or verifying ID checks based on company policy. Benefits: Grocery Delivery Payout: Base Pay: 40 Distance Pay: 6/- per km after 3km Login Bonus: 500/- Weekly Minimum Guarantee: 75 orders: 3600 100 orders: 5300 120 orders: 6600 150 orders: 8500 200 orders: 12000 Boost your income! Earn additional incentives for exceeding daily or weekly delivery targets. Don't have your own bike? No problem! We provide a Bike on Rent option (terms and conditions apply). Who can apply? Students seeking a flexible work schedule. Individuals looking for a rewarding career change. Anyone with a drive to earn extra income and be their own boss! Individuals without a bike or driver’s license but proficient in riding bikes. (Assistance will be provided for renting an EV bike) Locations Available: Quest Mall South City Mall Axis Mall Mani Square Mall New town NTS Mandatory Requirement: Aadhaar Card Pan Card Bank Details Assistance will be provided for Renting an EV bike Food Delivery : Payout Structure: Up to 15 Orders/Day 650 Fixed MG Above 15 Orders/Day 36 per additional order (from 16th order onward) Benefits Why Join Us as a Delivery Partner? Weekly payouts. Get paid on time, every week. Insurance coverage for your safety and peace of mind. Flexible working hours. Choose your own shift. Earn between 20,000 to 40,000 per month. 24/7 rider support. Help is always available when you need it.
Posted 1 month ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH,Hindi work location: whitefield Bangalore Call Hr pooja@9886112703 call hr Nihala@7795311104 call mayur@9343402211 call hr muthamma@9886112583
Posted 1 month ago
0 - 5 years
2 - 7 Lacs
Bengaluru
Work from Office
Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k indu@7848820046 kavya@7849020010 ruth@9590520040
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with joining bonus of 52k call hr muthamma@9886112583 call hr shruthi@7816842400
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Hassan, Shimoga/Shivamogga, Udupi
Work from Office
Mentor & lead team to align sales strategies & goals. Maintain relationships with clients, partners & stakeholders. Provide training to enhance sales skills & knowledge. Drive revenue growth & expand customer base. Stay updated with industry trends. Required Candidate profile Any graduate with min 1 year of sales exp. Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll Job Insurance Career growth Mediclaim
Posted 2 months ago
2 - 7 years
2 - 6 Lacs
Vijayapura, Kolar, Ramachandrapuram
Work from Office
Identify & onboard Channel partners to expand market reach, for business growth. Plan sales effective strategies & targeted promotions. Stay updated on banking products & provide customer services. Achieve monthly targets by B2C and B2B marketing. Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 87996 35978 Sr HR Akash Perks and benefits On Roll - Full Time Insurance Career Mediclaim
Posted 2 months ago
3 - 8 years
4 - 7 Lacs
Noida
Work from Office
Hi Job Enthusiasts!! Greetings from ShiningStars ITPL We are currently hiring for the role of Team Lead Customer Service (International E-commerce Voice Process) to join a leading global BPO brand based in Noida. This is an excellent opportunity for professionals who are passionate about leadership and customer excellence. Location: Noida Sec 135 Mode: Work from Office Shift: 24x7 rotational shifts Working Days: 6 days per week Role & Responsibilities: - Lead a team of customer support executives handling inbound and outbound voice interactions - Monitor daily operations to ensure KPIs such as AHT, CSAT, and resolution rates are met - Provide regular performance feedback, coaching, and mentoring to team members - Handle escalations efficiently and ensure timely resolution of customer concerns - Coordinate with Training and Quality teams to ensure continuous team improvement - Analyze performance reports and suggest process improvements - Ensure team adherence to company policies, shift schedules, and attendance norms - Conduct regular team huddles, briefings, and one-on-one sessions Key Requirements: - Graduation is mandatory - Minimum 2 years of overall BPO experience, with at least 1 year on paper as a Team Lead international. - Prior experience in handling international voice processes (preferably e-commerce domain) - Excellent communication skills in English (verbal and written) - Strong leadership, people management, and problem-solving skills - Must be flexible with rotational shifts and week-offs - Candidates with domestic BPO experience will not be considered Salary: - Up to 6.75 LPA (hike based on last drawn salary and performance in interviews) Perks & Benefits: - Quarterly performance-linked incentives (PLI) - Provident Fund (PF) - Employee State Insurance (ESI) How to Apply: Call or WhatsApp Homa at 9696714723 to schedule your interview. If your call goes unanswered, kindly send your resume via WhatsApp. Join our WhatsApp hiring channel for job alerts and updates: https://lnkd.in/dag_wY3c #TeamLeadJobs #EcommerceProcess #InternationalBPO #VoiceProcess #NoidaJobs #BPOCareers #LeadershipRoles #CustomerService #CareerGrowth #ApplyNow #BPOJobs #HiringNow #JobOpening #TeamManagement #JobSeekers #ShiftBasedJobs #ProcessImprovement #24x7Shifts #PerformanceIncentives #JobAlert
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k with joining bonus of 52k call hr aditi@7795311459 call hr chaitra@7848820045 call hr Indu@7848820046
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call hr@7795311459 call pooja@9886112704
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 1year of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042
Posted 2 months ago
2 - 7 years
1 - 3 Lacs
Ludhiana
Work from Office
Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies.
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 1 year of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 42k Two way transport call Hr chaitra@7848820045 call hr soniya @7848820042 call hr Suman@7848820047 call hr ashika@7829423175
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call Hr @7795311459 call hr Nihala@7795311104
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr soniya @7848820042 call hr Suman@7848820047 call hr ashika@7829423175
Posted 2 months ago
7 - 10 years
15 - 25 Lacs
Noida
Work from Office
Job Title: Sr. Fashion Designer Job Summary: We are looking for a highly creative and skilled Couture Sr. Fashion Designer to join our team. The ideal candidate will have a deep understanding of luxury fashion, intricate craftsmanship, and innovative design techniques. They will be responsible for creating high-end, custom-made garments for exclusive clientele, ensuring impeccable quality and attention to detail. Key Responsibilities: Design & Creativity: Develop original couture designs, sketches, and mood boards based on client preferences and brand aesthetics. Fabric Selection: Source and select high-quality fabrics, embellishments, and trims suitable for couture garments. Pattern Making & Construction Oversight: Work closely with pattern makers and tailors to ensure precise garment construction and fit. Hand Embellishments & Detailing: Oversee or execute hand embroidery, beadwork, and other intricate detailing. Client Consultations: Collaborate with clients for custom fittings, alterations, and personalization of designs. Trend & Market Research: Stay updated on luxury fashion trends, historical references, and innovative couture techniques. Production & Quality Control: Ensure the highest standards of craftsmanship and finishing on every piece. Team Coordination: Work closely with artisans, seamstresses, and suppliers to bring designs to life. Runway & Editorial Styling: Assist in preparing collections for fashion shows, photoshoots, and promotional campaigns. Qualifications & Skills: Bachelor's or Master’s degree in Fashion Design or related field. Proven experience in haute couture or luxury fashion design. Strong sketching, draping, and pattern-making skills. Expertise in hand embroidery, fabric manipulation, and embellishments. Excellent understanding of garment construction and finishing techniques. Ability to work under pressure with strict deadlines. Strong communication and client-handling skills. Knowledge of digital design tools (Adobe Illustrator, Photoshop, CLO 3D, etc.) is a plus.
Posted 2 months ago
1 - 6 years
2 - 3 Lacs
Bengaluru
Work from Office
We are hiring for Top BPO's for customer support. Responsibilities and Duties The primary responsibilities of a Customer Service specialist would be: Handling escalations and queries. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Ability to listen and active problem solving skills Good interpersonal skills Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Need only graduates with 1 year experience call Suman@7848820047 call navya@7848820042
Posted 2 months ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042
Posted 2 months ago
0 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr aditi@7795311459 call ruth@9590520040 call hr indu@7848820046 call hr Ashika@7829423175
Posted 2 months ago
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