290 Handling Jobs - Page 11

Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: First-Contact Resolution: Strive for first-contact resolution whenever possible. Professionalism: Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: Adherence to Policies: Follow Microsoft’s support policies and guidelines. Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. call Aditi@7795311459 call kavya@7849020010

Develop and maintain customer relationships. Oversee daily operations and sales. Stay updated on banking products and services. Manage and lead a team of employees, providing guidance and support. Provide training and development for team members. Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799405567 Sr HR Anandi S

Develop and maintain customer relationships. Oversee daily operations and sales. Stay updated on banking products and services. Manage and lead a team of employees, providing guidance and support. Provide training and development for team members. Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799405567 Sr HR Anandi S

Develop and implement sales strategies Lead and motivate the sales and marketing team Build and maintain client relationships Manage customers and ensure satisfaction Drive business growth through the team Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits Full Time On Roll Medical benefits Career Growth

Develop and implement sales strategies Lead and motivate the sales and marketing team Build and maintain client relationships Manage customers and ensure satisfaction Drive business growth through the team Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits Full Time On Roll Medical benefits Career Growth

Maintaining positive client relationships and driving new acquisitions. Lead and manage a team to achieve business objectives and revenue targets Develop and implement strategic business plans to drive growth Provide mentorship and guidance to team Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Meera@theinfinityspace.com / 70462 50645 Sr HR Meera Perks and benefits Full Time On Roll Medical benefits Career Growth

Maintaining positive client relationships and driving new acquisitions. Lead and manage a team to achieve business objectives and revenue targets Develop and implement strategic business plans to drive growth Provide mentorship and guidance to team Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Disha@theinfinityspace.com / 92270 58779 Sr HR Disha Perks and benefits Full Time On Roll Medical benefits Career Growth

Maintaining positive client relationships and driving new acquisitions. Lead and manage a team to achieve business objectives and revenue targets Develop and implement strategic business plans to drive growth Provide mentorship and guidance to team Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Janvi.n@theinfinityspace.com / 884 940 5064 Sr HR Janvi N Perks and benefits Full Time On Roll Medical benefits Career Growth

Maintaining positive client relationships and driving new acquisitions. Lead and manage a team to achieve business objectives and revenue targets Develop and implement strategic business plans to drive growth Provide mentorship and guidance to team Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Kriti@theinfinityspace.com / 92270 53915 Sr HR Kriti Perks and benefits Full Time On Roll Medical benefits Career Growth

Maintaining positive client relationships and driving new acquisitions. Lead and manage a team to achieve business objectives and revenue targets Develop and implement strategic business plans to drive growth Provide mentorship and guidance to team Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Janvi@theinfinityspace.com / 87994 59860 Sr HR Janvi Perks and benefits Full Time On Roll Medical benefits Career Growth

Desired Candidate Profile Freshers can apply 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr manish@7848820049

Desired Candidate Profile Freshers can apply experienced can apply Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr manish@7848820049

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k indu@7848820046 kavya@7849020010 ruth@9590520040

Key Responsibilities (Performance Indicators) Analysis and Documentation at ETP, STP and RO plant. ETP, STP and RO Plant and Laboratory inventory management. Supervision of ETP, STP and RO operation and maintenance/ Management of ETP, STP and RO staffs. IMS and RC 14001 related documents preparation, Implementation, maintain and audit job. Hazardous waste management and disposal. Manifest and document preparation. Coordination with plants for effluent monitoring and receipt. Plant round from environment point of view, observation and action. Environmental monitoring and audit job. ETP daily report preparation, making of batches in BAAN-LN system. PR, Job orders, Issue slip preparation etc. BAAN related activities related to Environment function. Ensure the effective compliance and implementation of IMS/RC/EnMS standard and related activities. Regular updating of Environmental data information display board/ LED board at Main gate. Regular checking of online environmental parameters website of GPCB/CPCB. Environment compliances and documentation: Form 3, Form 4, Form 5 Environment Statement, EC compliance, E-waste return, Battery waste return etc. Environmental compliances on EY conformity tool. Monthly patrak update on GPCB XGN site. Environment Monthly report preparation. Environment Monthly review presentation preparation etc. Qualification and Experience B.E. Environment or B.E. Chemical or M.Sc. in environment/chemistry/bio-technology with min. 5 years of Environment/ ETP/ STP/ RO relevant experience. Key Competencies (Technical, Functional and Behavioral) Experience of ETP/STP/RO plant operation, Lab. Analysis, Hazardous waste management and Environmental Compliances and IMS/ ISO/ RC management system and documentation. Knowledge of environmental compliances, effluent treatment, trouble shooting, hazardous waste handling and lab. analysis. Hard working, positive attitude towards work and result oriented.

Graduate with 1 year bpo domestic and international experience Language:ENGLISH,Hindi BTM location:freshers also fine work location: whitefield Bangalore Call Hr pooja@9886112704 call mayur@9343402211 call navya@7848820042

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Janvi@theinfinityspace.com / 87994 59860 Sr HR Janvi Perks and benefits Full Time On Roll Medical benefits Career Growth

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Janvi@theinfinityspace.com / 87994 59860 Sr HR Janvi Perks and benefits Full Time On Roll Medical benefits Career Growth

Manage and handle walkin customers Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Disha@theinfinityspace.com /92270 58779 Sr HR Disha Perks and benefits Full Time On Roll Medical benefits Career Growth

Manage and handle walkin customers Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Disha@theinfinityspace.com /92270 58779 Sr HR Disha Perks and benefits Full Time On Roll Medical benefits Career Growth

Manage and handle walkin customers Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Prayag@theinfinityspace.com / 878 053 4103 Sr HR Prayag Perks and benefits Full Time On Roll Medical benefits Career Growth

Manage and handle walkin customers Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Prayag@theinfinityspace.com / 878 053 4103 Sr HR Prayag Perks and benefits Full Time On Roll Medical benefits Career Growth

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k call Pooja@9886112704 call manish@7848820049 call anusha@7815982900 call indu@7848820046

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k anusha@7815982900 soumya@8088720040 kavya@7849020010 ruth@9590520040

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Regional Security Lead, assigned to a specific client, will work closely with the Global Security Operations team to assist in regional projects for tasks related to strategic security, intelligence support and drafting of high-level stakeholder communications. Responsibilities Field Support & Rapid Response : Provide timely response and resolution to field-related security incidents involving BDAs or merchant disputes. Police & Legal Liaison : Handle cases involving police complaints or detentions; coordinate with legal teams and ensure BDAs are represented and protected. Documentation & Reporting : Maintain real-time incident logs and share weekly reports with security leadership. Conflict Resolution : Mediate merchant issues, manage public complaints, and de-escalate on-ground tensions. Risk Scanning & Prevention : Identify risk-prone areas and provide proactive advisories to the business team. Emergency Management : Trigger escalation protocols during crises involving violence, mob presence, or reputational risk. Training & Awareness : Conduct safety and awareness workshops for BDAs on handling adverse situations and reporting procedures. Cross-functional Coordination : Collaborate with Legal, HR, and Operations for resolution and preventive action. Stakeholder Engagement : Build rapport with local law enforcement and merchants to enable smooth business operations. All other duties, as assigned. Qualifications Minimum 4–6 years of experience in security operations, field risk management, or law enforcement. Preferred experience in fast-paced retail, fintech, or e-commerce environments. Strong crisis handling, negotiation, and interpersonal communication skills. Familiarity with local laws, FIR/NCR procedures, and police protocols. Ability to operate on-field during emergencies, including odd hours. Comfortable using digital tools for reporting and communication (Excel, WhatsApp-based tracking, etc.). Fluency in English and local/regional language is a must. Must-Have Attributes High situational awareness Quick decision-making and calm demeanor under pressure Professional integrity and discretion Flexibility to travel across zones as required Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. Regular computer usage. Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations. Exposure to sensitive and confidential information. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call suman@7848820047