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Manager of Operations Gallagher Limited

4.0 - 8.0 years

0 Lacs

pune, all india

On-site

As a Team Lead at Gallagher Service Center LLP, you will play a vital role in the Non-voice Service Team by reporting to the Process Manager. Your main responsibilities will include: - Understanding operational requirements, researching best practices, and assisting with the design and implementation of new processes and tools. - Cultivating a team environment that provides exceptional customer service, ensuring all staff members perform at a consistently high level. - Motivating, instilling accountability, and achieving results within the team. - Monitoring the effectiveness of a team of Process Associates. - Preparing MIS reports and interacting with Customers to manage their queries. - Pr...

Posted 20 hours ago

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