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Order to Cash Operations Senior Analyst Accenture

5.0 - 9.0 years

0 Lacs

haryana

On-site

As an Order to Cash Operations Senior Analyst at Accenture, you will be responsible for handling various aspects of order management. This includes managing the end-to-end order process from order creation to delivery and order fulfillment while ensuring compliance with SLAs/KPIs and TAT. Your role will involve addressing exceptions throughout the entire Order to Cash cycle, demonstrating excellent supply chain knowledge, and utilizing customer experience skills to handle urgencies, interactions, and resolve disputes and queries efficiently. Additionally, you will be expected to manage customer calls and emails effectively. Proficiency in SAP, including knowledge of t-codes and reports, is e...

Posted 3 months ago

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