ServiceNow Developer - SAM Pro TEK Inspirations LLC

5.0 - 9.0 years

0 Lacs

agra, uttar pradesh

On-site

You need candidates with previous leadership or management experience. The ideal candidate should have at least 5+ years of experience in Software Asset Management with a strong exposure to Hardware Asset Management practices. It is essential to be a ServiceNow Certified Implementation Specialist SAM and have hands-on expertise with ServiceNow SAM Pro, including configuration, reporting, and lifecycle automation. Deep knowledge of Microsoft licensing and other major software publishers is required. Demonstrated experience in managing end-of-life software lifecycle and orchestrating removal/updates is a plus. Working knowledge of SCCM and Intune, especially for coordinating software installations and removals is important. Strong analytical, organizational, and communication skills are necessary. Experience supporting software contract renewals with Procurement and business stakeholders is a must. Ability to interpret licensing agreements and identify cost-saving opportunities is crucial. Familiarity with ITIL and ITAM best practices is beneficial. We are seeking a skilled and detail-oriented Manager of Software Asset Management (SAM) to join our IT team. The role involves leading the end-to-end management of software assets across the organization. Responsibilities include maintaining license compliance, optimizing usage, and supporting the overall IT Asset Management (ITAM) strategy. The ideal candidate must have hands-on experience with ServiceNow SAM Professional, a solid understanding of software publisher licensing models (especially Microsoft), and a collaborative approach to working across IT, procurement, and business units. Key Responsibilities: - Lead the full Software Asset Management lifecycle, including acquisition, inventory, compliance, optimization, and retirement. - Administer and continuously enhance ServiceNow SAM Professional, ensuring accurate discovery, normalization, reconciliation, and reporting. - Partner with the SCCM and Intune teams to orchestrate automated software deployments and removals across end-user devices. - Develop and maintain policies, procedures, and documentation related to Software Asset Management (SAM). - Collaborate with business owners and Procurement to support contract renewals, ensuring entitlements align with usage and organizational needs. - Manage and document end-of-life (EOL) software, ensuring timely decommissioning and risk mitigation. - Onboard Software publishers in SAM Pro and create Effective License Positions (ELPS) for major vendors (e.g., Microsoft, Adobe, SAP, VMware, etc.). - Monitor software consumption and provide optimization recommendations to reduce cost and mitigate compliance risk. - Support internal and external audits, including license true-ups and vendor audit responses. - Provide SAM reporting and dashboards to IT leadership and key stakeholders. - Work closely with Hardware Asset Management (HAM) and CMDB teams to align asset records and drive data integrity. - Stay informed of market trends, licensing changes, and emerging SAM technologies.,

Posted 1 week ago

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