147 Ham Jobs - Page 6

We are seeking a highly skilled and experienced Senior Technical Consultant ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM). Roles and Responsibilities Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB). Conduct workshops and demos for stakeholders and end users. Collaborate with internal teams and clients to ensure high-quality delivery. Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions. Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities. Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations. Perform ongoing Discovery and CMDB maintenance Develop, review, and optimize scripts Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed. Comfortable working in Agile environments with active sprint participation and backlog grooming. Qualifications 7+ years of experience working with ServiceNow, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM. Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences. Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements. ServiceNow Certified System Administrator ,Certified Application Developeror Certified Implementation Specialist certifications preferred. Experience with additional ServiceNow modules like HRSD, or GRC.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. As a ServiceNow Senior Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Senior Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools. Responsibilities Participate on project teams to deploy solutions on the ServiceNow platform Lead a team of technical delivery resources Lead development and testing activities on ServiceNow Lead in the architecture and design of complex solutions Lead the creation of written deliverables Lead client demos and working sessions Lead integration design sessions and deployment Participate as technical expert in client workshops Influence direct team members and external customers regarding policies, best practices and procedures Mentor junior staff and support project leadership Obtain and maintain certifications with associated qualifications Qualifications Certification(s) in ServiceNow ITAM,CAD, Service Mapping, and/or Event Management. Subject matter expert on the ServiceNow platform Expert level development skills on the ServiceNow platform Mastery in at least one ServiceNow suite Strong skills integrating ServiceNow with third party tools Utilize HAM Pro, SAM Pro and other ITAM modules effectively to optimize IT Infrastructure. Strong presentation skills Strong project and situational awareness Strong communication skills Strong attention to detail Self-starter Expectations Recognized subject matter expert in professional discipline Depth of knowledge and experience enables contribution in a more complex/critical environment Provide measurable input into new products, processes, standards, and / or plans Coordinate cross-practice and contribute to cross-practice deliverables to defined standards Demonstrate deep expertise across at least one technology Able to architect and lead deployment of moderately complex solution Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising Participate in presales activities including scoping and positioning Identify new client opportunities inside of the practice and engages pre-sales to begin new campaigns within the practice Able to communicate beyond tactics and technology and can help customers management set strategic direction A reliable resource for marketing on thought leadership pieces for their practice Begin speaking at industry conferences Contribute to more complex workshops and understand how their area of expertise fits into our stitching message Drive scoping, planning, and methodology for critical projects Work on complex issues Contribute to development of innovative and high impact solutions for complex client programs Provide measurable input into new products, processes, standards, and / or plans Work to influence direct team members, broader internal team, and external customers, possibly including senior management, to agree and accept new concepts, practices, and approaches Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Role & responsibilities An IT Asset Manager's primary responsibility is to oversee and manage an organization's IT assets, including hardware and software, ensuring proper licensing, effective use, and cost optimization . They track assets throughout their lifecycle, from acquisition to disposal, and implement strategies for efficient resource allocation and compliance. Essentially, they ensure the organization's IT infrastructure is well-organized, compliant, and cost-effective. Preferred candidate profile Looking for IT Manger with strong communication skills and Team handling.

Roles and Responsibilities : Manage IT assets, hardware inventory, maintenance schedules, and disposal procedures. Provide technical support to end-users on desktop issues, troubleshooting problems with laptops, printers, etc. Coordinate with vendors for repairs or replacement of faulty equipment. Ensure compliance with company policies regarding asset management. Job Requirements : 1-8 years of experience in IT Hardware Asset Management or related field. Strong understanding of hardware asset management principles and practices. Proficiency in managing multiple tasks simultaneously under tight deadlines.

Roles and Responsibilities : Manage IT assets, hardware inventory, maintenance schedules, and disposal procedures. Provide technical support to end-users on desktop issues, troubleshooting problems with laptops, printers, etc. Coordinate with vendors for repairs or replacement of faulty equipment. Ensure compliance with company policies regarding asset management. Job Requirements : 1-8 years of experience in IT Hardware Asset Management or related field. Strong understanding of hardware asset management principles and practices. Proficiency in managing multiple tasks simultaneously under tight deadlines.

JOB DESCRIPTION: This role is responsible for supporting ITAM programs by maintaining accurate lifecycle records, inventories, and entitlement data for hardware and software assets. It involves monitoring software usage and hardware refresh cycles, collaborating with cross-functional teams to execute reporting, performing compliance checks, and maintaining data hygiene. The role also ensures alignment between CMDB, ITAM, and SAM records by managing ITAM and SAM-related service requests, and supports physical inventory, audits, corrective actions, issue resolution, and remediation activities.. Support ITAM program initiatives and projects by assisting in data collection, documentation, reporting, and ensuring adherence to ITAM (HAM and SAM) policies, standards, and processes. Maintain accurate and up-to-date lifecycle records, inventories, and entitlement data for hardware and software assets in ITAM systems. Ensure alignment between CMDB, ITAM, and SAM records through regular reconciliations, data hygiene checks, and corrective actions. Monitor software usage, hardware refresh cycles, and attribute accuracy to support compliance and optimize asset utilization. Reconcile received assets with Purchase Orders (PO) and Bill of Materials (BOM), update asset metadata, and ensure proper asset tagging and record maintenance. Manage ITAM and SAM-related service requests, including asset allocation, updates, transfers, and status changes. Support lifecycle management activities including refresh, harvesting, recovery, and disposal of hardware and software assets in line with organizational and regulatory standards. Assist in license compliance management by tracking usage, recovering licenses during refresh or offboarding, and preparing compliance reports. Support internal and external audit activities by preparing documentation, verifying records, and assisting with remediation actions. Collaborate with cross-functional teams to ensure alignment of ITAM processes with program objectives and stakeholder requirements. Identify and support continuous improvement initiatives to enhance ITAM processes, cost optimization, and data accuracy KEY COMPETENCIES & EXPERTISE Bachelors degree in business, technology, or related field, or equivalent practical experience. 1-5 years of experience in IT Asset Management (ITAM) operations, with exposure to both Hardware Asset Management (HAM) and Software Asset Management (SAM). Basic understanding of asset lifecycle processes including allocation, updates, refresh, recovery, and disposal. Working knowledge of ITAM tools (preferably ServiceNow HAM Pro/SAM Pro) for updating asset metadata and handling service requests. Familiarity with maintaining hardware and software inventory data, entitlements, and usage tracking. Understanding of asset metadata (location, user, model) maintenance and its impact on data integrity. Experience in supporting physical inventory, audits, and asset verification exercises.

Your Role Administer and maintainDynatraceandSolarWinds(NPM, SAM, WPM) monitoring tools. Perform standard network device logical changes (e.g., IP address, VLAN changes) as approved by the customer. Configureapplication monitoring,web transaction monitoring, andURL/event monitoring. Add nodes using various methods:Agent,WMI,ICMP, andSNMP. Enable monitoring for services, databases, Linux processes, Oracle tablespaces, & create and managecustomized reports,alerts,views, andtemplates. Your Profile 4 to 12 years of experience in managing and administeringDynatraceandSolarWindsmonitoring systems. Strong knowledge ofnetworking technologiesand performance monitoring concepts. Experience withSolarWinds modulesNPM, SAM, WPM. Proficient in scripting and automation usingPowerShellorPython. Familiarity withapplication and infrastructure monitoring, alerting, and reporting. Experience inauto-ticketing integrationand monitoring tool customization.Excellentproblem-solvingandtroubleshootingskills. What You Will Love Working at Capgemini Work onenterprise-scale monitoring architecturesusing Dynatrace, SolarWinds, and other modern tools. Collaborate with global clients across industries, implementingreal-time performance monitoringandautomation solutions. Clear career progression paths fromL2 support to architecture and consulting roles. Be part ofmission-critical projectsthat ensure visibility, reliability, and performance forFortune 500 clients. Thrive in adiverse, inclusive, and respectful environmentthat values your voice and ideas. Work inagile, cross-functional teamswith opportunities tolead and mentor.

Hi, Greetings! We at Anunta Technology have openings for IT Asset Management(HAM) L2 - Noida position. Position - IT Asset Management L2 Location - Noida Exp - Min 3 Years Shifts - General Shifts, 6 Days (alternate week 5 da ys) Graduates with Good Communication Skill Key Responsibilities: Manage end-to-end lifecycle of IT assets including procurement, deployment, maintenance, and retirement. Maintain an accurate and updated CMDB and asset inventory for all hardware and software assets. Track and support IMAC (Install, Move, Add, Change) activities in coordination with field and support teams. Ensure compliance with software licensing and contractual obligations. Reconcile physical asset records with database entries through periodic audits. Collaborate with procurement, IT support, and vendor teams for asset delivery and updates. Prepare reports and dashboards using MS Excel and other asset management tools. Support governance meetings with data inputs and compliance tracking. Required Skills & Qualifications: 45 years of hands-on experience in IT asset management (hardware and software). Strong understanding and operational experience with CMDB and IMAC processes. Proficiency in Microsoft Excel, including pivot tables, lookups, and report generation. Familiarity with ITSM tools and asset management systems Ability to perform audits and reconcile data discrepancies effectively. Good communication and coordination skills to interact with vendors and internal teams.

Job Summary The Support Account Manager (SAM) Technical Analyst combines strong relationship and technical competencies to deliver the highest level of service to internal and cross functional teams and the end customer, with the aim to realize the maximum value of their NetApp solution and minimize disruption to the customer’s operations. The SAM Technical Analyst will collaborate with the lead SAM on the account by generating and analyzing reports, preparing customer facing review material, cross referencing best practice recommendations, including interoperability matrix (IMT), and performing bug scrubs. Under the guidance of the lead SAM, TAs may be required to review reports and provide guidance and recommendations to end customers. In partnership with the lead SAM and the account team, the Technical Analyst actively drives pre-emptive and preventative recommendations which are tailored to the customer’s business needs and technical environment, built on NetApp’s AutoSupport technology. The SAM Technical Analyst role is critical to NetApp’s continued success to deepen the relationship with the customer, build their trust in our solutions and increase their loyalty. Job Responsibilities The SAM Technical Analysts work with NetApp customers and Account/Sales Teams, by providing expertise in the following areas: Responsible for generating, analyzing, and reporting customer data from various enterprise sources. Provide informed strategic planning, storage support best practices and upgrade advice. Understands the customers' environment and apply NetApp knowledge to improve the overall support experience. Maintain customer install base information in NetApp system of record up to date. As needed, partner with lead SAM to conduct regular operational service reviews and provide customer-tailored best practice recommendations. Through a combination of expertise, analytics, tools and a deep understanding of customers' operating environment, SAM consults and provides deliverables aimed atmitigating risks and ensuring stability of the NetApp Solution. The SAM Technical Analyst influences customers to adopt best-practices by regular tracking of preventative remediation actions derived from recommendations. Identify opportunities to improve and enhance technical analysis and representation of customer recommendations. Manage special projects as assigned by management to meet customer and cross-functional team needs Job Requirements Excellent written and verbal communication skills Work hour requirements are dependent on customer time zone alignment. Strong Microsoft Office skills (Excel,PowerPoint) Proven ability to manage complex, high-pressure situations, staying focused on the right priority, and effectively handle time management. In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. NCDA certification or the ability to obtain a plus. Strong aptitude for learning new technologies and processes, and an understanding of how to apply these in a customer-facing environment. Understand technical risks and supportability parameters. Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings under the guidance of the lead SAM. Able to work as a buddy for new hires, coach on standard job tasks. Able to participate and contribute in cross-functional teams and subject matter expert teams. Able to participate/contribute to initiatives and training to develop an area of specialization

Maintain and update the asset register with complete and accurate details. Oversee the procurement, tagging, and allocation of assets. Conduct regular physical verification and audits of company assets.

Project description You'll be working in the TIDRS Newton team in Pune under Technology Inventories crew. As an IT Quality & Test Engineer you'll play an important role in ensuring the STLC is followed, ensure a quality software release. Our culture centers around partnership with our businesses, transparency, accountability and empowerment, and passion for the future. You will also get the opportunity to work in an Agile POD and work in close collaboration with various team members like Dev, BA, Platform etc. Responsibilities Create test cases/test automation approaches, test plans, test scripts (manual as well automation) Write, execute and maintain automated test scripts using ServiceNow ATF Good to have JavaScript, Jasmine unit testing framework knowledge Contribute to end-to-end software testing lifecycle Good understanding of CI/CD pipeline setup using GITLAB Comprehensive analysis of any errors found. Collaborate with business analysts, project managers, release managers and developers to troubleshoot issues. Expert in complete test and defect management lifecycle Strong analytical and logical reasoning capability Strong collaboration skills and handling conflicts/ team challenges with positive approach Be a part of the dynamic QE team, work closely with the engineering team to cater to high priority and critical systems Skills Must have Should have 4+ years of experience in functional and automation testing in ServiceNow. Proven delivery of performing functional testing to assess for accuracy, suitability, interoperability, functionality, and accessibility. Able to perform regression testing for project, product and PRV (Production Readiness Verification) Proficient in testing various ITSM Modules. (Incident, Change, Problem, SRM etc.). Experience in ServiceNow upgrade testing Must have experience in ATF (Automation Test Framework) in ServiceNow. Preferred candidates with ATF certification. Good understanding of REST/SOAP API's and API automation in ATF Good to have JavaScript, Jasmine unit testing framework knowledge Proficient in at least one test management, requirement management and defect management tools and processes like GitLab, ALM, Jira etc. Preferred candidates with proven experience in CMDB, HAM, Should have passion for driving new ideas and standards Should be a team player who can collaborate well with developers, business analysts and other team members Should be a strong communicator, someone who speaks up when a problem needs to be heard

The ServiceNow Senior Developer will be a highly experienced results-driven person who is focused on delivering excellent customer focused solutions to join our team of developers.This person will provide leadership and oversight to ensure alignment to business strategy and the ServiceNow roadmap and is actively involved in the overarching governance of the platform. In this role, the successful candidate will oversee the maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities. The candidate should have overall ServiceNow Skills including experience with Hardware/Software Asset Management, ITSM and Integrations. Responsibilities: Seeking an individual with ServiceNow Development, Integration and Maintenance skills as well as experience with HAM, SAM, ITSM and Integration Hub. A thorough understanding of the Common Service Data Model (CSDM) will be critical for this position. The selected candidate will bring ServiceNow System Development and Systems Architect skills, including experience with integrations and software lifecycle management. Advance the SN platform through Integration Hub and automation Design/Architect solutions across the SN platform Consult with the development team, business process owners, customers, users and constituents to develop and analyze customer requirements Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget Design and implement client scripts, UI policies, UI actions, business rules, workflows, and otherwise configure or modify ServiceNow applications to meet business requirements Design and implement integration via REST and SOAP API, as well as JDBC and PowerShell scripting Collaborate with internal and external teams to design, build, implement and maintain HAM, SAM and ITSM Collaborate with internal and external teams to design, build, implement and maintain multiple Service Portals Serve as administrator and developer for the whole ServiceNow platform Performing day-to-day support and maintenance of ServiceNow across Production and Non-Production environments Track, prioritize, and implement enhancement requests and defect corrections, while leveraging formal Change Management processes. Advise on and maintain the use of ITIL and ServiceNow best practices Collaborate with internal colleagues to design and implement data feeds/interfaces with other systems, including databases, other applications, monitoring tools, LDAP, etc. Coordinate and perform application upgrades in partnership with vendors and internal colleagues Perform application testing Create and maintain system design and documentation Develop and maintain procedural documents relating to the management of the platform Provide advanced application support to internal team members Provide training and knowledge transfer to other employees as necessary Assist in IT process implementation and support as necessary Participate in occasional after-hours releases for major implementations Provide "on call support on a periodic basis as required Identify opportunities and implement service improvements across all functional areas within ServiceNow Required Qualifications: A Bachelors degree in Computer Science or equivalent 6+ years of proven experience in designing and implementing solutions on the ServiceNow platform 3-5+ years of experience with writing and reading scripts in ServiceNow using Javascript: both server and client-side Rules including AJAX, Angular JS, HTML, CSS 2-4+ years of experience with HAM, SAM and ITSM processes, maintenance, and development 3-5+ years of fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST 5+ years experience with web-based development languages (JavaScript, Angular JS, HTML, CSS, AJAX, HTTP, XML) 5+ years experience Developing in the Service Portal 3+ years experience Developing in Integration Hub and Flow Designer Solid exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels SaaS Experience / Cloud Development Experience Strong analytical, estimating and problem-solving skills Excellent communication, interpersonal and collaboration skills Ability to be flexible, adaptable and learn new concepts quickly Analytical and problem-solving skills are needed for systems guidance Ability to manage multiple and often conflicting tasks; effectively prioritize Desired Qualifications: Experience Administering/Developing within HAM/SAM Experience Administering/Developing within SPM Experience Administering/Developing in the Employe Service Center ServiceNow Certifications (Integration Hub, HAM, SAM, ITSM, CSDM) Other ServiceNow Certifications ITIL Certification Bengaluru , Chennai , Noida , Hyderabad , Gurugram

Primary Skills: Snow SAM Tool Administration Expert & Deep Technical Knowledge working with Snow SAM tool Experience in setting up the Snow Tool / Platform right from scratch in OnPrem and Cloud environment right from Installation, Configuration, Integrations with other tools etc. Experience in Snow ( SAM tool) administration Experience in Snow (SAM tool) agent (different platform / publisher specific agents) installation, troubleshooting and upgrades Experience in Snow (SAM tool) version upgrades Manage different Inventory Sources in Snow (SAM tool) Expertise in Snow (SAM tool) Zero touch inventory. Expertise in troubleshooting all the modules / components of snow (SAM tool) Experience troubleshooting issues w.r.t. DB (SQL Server) layer, SQL queries, indexing, views, stored procedures Knowledge integrating Reporting / BI analytics tools (eg. Power BI or Tubule etc) with Snow (SAM Tool) Expertise in Snow License Manager Platform Expertise in Snow Inventory Server Expertise in Snow Integration Manager Expertise in Snow Automation Platform (Snow Productivity Optimizer) Expertise in Snow Optimizer for SAP 8 to 10 years of experience working with Snow SAM Tool Excellent analytical and problem-solving skills. Should be able to lead a team under him and provide consulting / advisory recommendations on managing, enhancing the Snow SAM tool capabilities. Excellent communication and interpersonal skills to collaborate with stakeholders and vendors. Should be able to front-end all customer interactions technically and from operational aspects w.r.t. Snow Tool administration. Relevant certifications of Snow Tool specific are a plus. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: SNOW Software Asset Management. Experience: 5-8 Years.

Educational Requirements Master of Science (Technology),MBA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science (Tech),Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional Requirements: Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD

Role Description Deutsche Bank employees across the globe, working in finance, risk, technology, and operations, have a single mission -- to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action. When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services. We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models. We have formed strategic partnerships with several leading tech companies, including ServiceNow, to drive transformation from a solid tech platform. With ServiceNow, we are establishing a Centre of Excellence (CoE) located in India (Pune and Bangalore) supported by Global Locations across UK and US, which will support our transformation priorities. ServiceNow is integral to the creation of digital workflows throughout the banks global operations and will help us simplify operations, empower employees, improve customer service, and bring innovation to market faster. You will be joining Foundational Platforms team within Automation Platform/GTI as a Lead Engineer. The team is responsible for engineering of ServiceNow platform that runs banks CMDB, ITOM, ITAM (SAM, HAM) and ITSM processes (Incident, Problem, Change, Configuration, Service Request, and others). It is one of the most used applications within the Bank. You will have an opportunity to elicit requirements, design and implement solutions used by tens of thousands of users across the world. We are a global team and you will work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India). Your key responsibilities Being a Subject Matter Expert for several ITSM, ITAM, ITOM, IRM, CMDB, CSDM processes and providing support to the relevant development teams Expert in Agile Business Analysis processes, stakeholder engagement, requirement elicitation etc. Liaising with the Product Team, customers, and other stakeholders as appropriate and acting as the business/functional counterpart for solution identification Participating in the analysis of incoming demand requests and progressing them to technical stories for the backlog. Supporting Agile ceremonies: sprint planning, daily stand-up, Show & Tell and retrospectives Actively supporting the business strategy, plans, and values, contributing to the achievement of a high-performance team culture Defining and documenting the standards for how the professional discipline operates Training and educating the chapter (and others where helpful) on these standards Providing oversight and measuring how well those standards are adopted Developing the professional growth of the discipline (e.g. measuring improvements and maturity) Line manager responsibility for resources within BA chapter, ensuring clear development and career paths, succession planning, and hiring of resources Your skills and experience Minimum 15 years of experience working in dynamic IT environment Minimum 5 years of experience working as a ServiceNow Business Analyst ServiceNow in-depth product knowledge is required in one or more of the following areas. Mainline ServiceNow Certifications in these areas are an added advantage ITSM (Incident, Problem, Change, Configuration, Service Request) or ITOM (Discovery/Service Mapping) or ITAM (SAM, HAM) or IRM Proven experience of a Highly Skilled Business Analyst in taking very high-level requirements and working with stakeholders of different seniorities to translate them into technical stories is a Must Experience working in Scaled Agile environment Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations

Hi, Team Computers Pvt Ltd. is hiring for IT Asset Executive/Manager for one of our customer location in Halol,Gujarat. KRA's are as follows: End to End Asset Request Management Software/Hardware stock management Asset Allocation Asset Onboarding Asset Disposal management Handling the New IT asset requests. Asset Warranty Tracking Asset Life Cycle management Hardware Asset request management (Laptop, Desktop, Accessories) IT Asset Warranty Tracking Physical Asset Verification IT Vendor and Audit Management IT Asset life cycle management Exit users Asset tracking HAM Process & Policy Analysis Hardware Reconciliation Hardware Inventory Management Maintaining the Asset inventory in Asset Register Asset Disposal Process Management Hardware Data Management Immediate joiners or the one who can join early are prefered. Interested one please share the resumes at jitendra.pathak@teamcomputers.com Thanks and Regards, Jitendra Pathak Team Computers Pvt Ltd.