147 Ham Jobs - Page 5

Job Description Job Title: Project Manager / Team Lead ? IT Operations (Manufacturing Industry) Location: Ranjangaon : Pune ? Work Mode: Onsite (Working days, offs, and shift timings as per MSA) Role Overview: We are looking for a seasoned Project Manager / Team Lead ? IT Operations to lead and manage PAN India IT operations for a premier client in the manufacturing industry. Based in Pune, the role involves managing a team of 38+ IT professionals across Service Desk, Software Asset Management (SAM), Hardware Asset Management (HAM), Local IT, and Remote IT support. Key Responsibilities: ? Oversee day-to-day IT operations across multiple sites (remote and onsite). ? Lead service delivery across Service Desk, SAM, HAM, and IT support teams. ? Monitor ticket resolution, enforce SLA compliance, and conduct regular performance reviews. ? Define SLAs aligned with customer requirements and business expectations. ? Prepare and deliver Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations covering SLA performance, gaps, and action plans. ? Collaborate with Talent Acquisition to manage hiring and reduce attrition; ensure team engagement and stability. ? Coordinate with external vendors/subcontractors for AMC, break-fix support, and asset management services. ? Drive accurate and timely Physical Asset Verification (PAV), inventory audits, and compliance reporting. ? Identify operational gaps and lead continuous improvement initiatives. ? Maintain high levels of stakeholder communication and customer satisfaction. Required Skills & Qualifications: ? Bachelor?s degree in Information Technology, Computer Science, or a related field. ? 8+ years of experience in IT operations, with at least 3 years in a leadership or project management role. ? Strong hands-on experience with ITSM tools (preferably ServiceNow) and knowledge of ITIL framework. ? Proven track record in SLA governance, team leadership, and client reporting. ? Experience preparing and delivering MBRs/WBRs to internal and external stakeholders. ? Excellent leadership, interpersonal, and communication skills. ? Ability to work under pressure, manage large distributed teams, and resolve escalations effectively. ? Prior exposure to manufacturing IT environments or multi-location operations is a strong advantage. Mandatory Skills PROJECT MANAGEMENT Skills to be evaluated on PROJECT MANAGEMENT

We are looking for "Hardware Asset Management Engineer (HAM)" with Minimum 5 years experience Contact- Yashra (95001 81847) Required Candidate profile Process and track hardware requests from initiation to fulfillment. Ensure hardware assets are properly recorded and updated in the asset management system.

HI Team, This is not an Admin role, but rather an Asset Management profile involving end-to-end procurement to disposal, with technical expertise in: Handling loose machines and related technical tools Using and managing ticketing tools and portals like ServiceNow Reporting using Power BI and Power Automate Strong working knowledge of Excel, including data fetching and export Overall experience of 6+ years in relevant domains Role & responsibilities Preferred candidate profile

Job Title: Tech Services Analyst - T2 Department: Information Technology Team Job Description Technicians must possess a wide range of technical skills and knowledge, including knowledge of computer hardware and software, operating systems, networks, and security compliance. Assist IT functions, acting as the local hands and eyes in resolving IT technical issues. Essential Qualifications: Graduate degree or equivalent in electronics / computer science Technical Qualifications: MCP Certification, A very good knowledge on windows & Mac platforms, basic networking concepts. Experience: Minimum of 2 years to 4 years of experience in end user computing. Organization Structure: Report to the Team Lead Technology Work Schedule: Ability to work flexible schedule during day, night and weekend shifts (24*7 coverage) Shift Duration: 9 hours Description of Responsibility Knowledge & Skills in Windows 10/11 OS installation Troubleshoot and resolve technology related issues - Desktop, laptop, MAC, Avaya, Printers, Scanners etc. Knowledge in remote troubleshooting tools such as Dameware, LogMeIn. Hands on experience in HAM & SAM Provide technical support to internal clients as per issues logged by the Service Desk/business team. Diagnose and resolve problems related to operating systems, hardware, software and accessories. Shall be part of Project executions. Maintain SLAs in resolving technical issues and ensure customer satisfaction. Escalate problems appropriately as per the escalation matrix. Document the issues such that a solution guide for best practices can be built and share this with the Team Leads in order to be uploaded to the Knowledge base. Knowledge & Skills / Competencies Customer service orientation. Familiar with hardware / software components and terminology. Proficient in using ITSM tools like ServiceNow. Good oral and written communication skills Excellent presentation and interpretation skills Adaptability / Flexibility Exposure to handling incidents and/or service requests related to Google Workspace, Office 365 and Adobe Cloud Products will be an added advantage Hands on experience in handling requirements/Issues from OS Deployment, Antivirus, Patch Management, Encryption, Vulnerability fixes, VDI, Citrix Hands-on experience in Backup & Restoration Hands on experience in handling Video Conferencing support and troubleshooting Alerts Monitoring and Actioning- Zabbix, Senaphone Data Center Monitoring and Management Core Responsibilities: Incident and Request Ticket Management - To man the queue in the Ticketing system reported by users including those Incidents automatically created due to Alarm monitoring system to ensure that everything is attended within SLA. Document Management - To handle documentation requirements such as, but not limited to, the following: Software and Hardware inventories, Trackers, Log Records, Project/Account Documentations, New Solutions to encountered issues. Customer, Vendor and Tech Services Teams Management and Coordination - TSE should ensure customer satisfaction and avoid escalation/s by proper coordination and by setting the right expectations. Coordinates with the vendor management team for vendor related concerns or escalations. Should know how to escalate with the resolving L3 teams proactively to resolve an Infra related issue and/or attend a request that needs their intervention. TSE is expected to continuously coordinate and consult with his/her peers, assigned mentor, and/or TLs for guidance Compliance to Security and IT SOP - TSE helps ensure the teams compliance to InfoSec standards. He/She is expected to be Proactive in working with the IT Governance Team for audits and regular IT security requirements. Ensure the Team's compliance on, but not limited to, the following: Antivirus, Patch Management, Asset Management, Backup Process, Datacenter Monitoring, etc. Shift and Task Management - Ensure that handover reports and tickets are properly updated and relayed to succeeding shifters Primary Skills: Troubleshoot PC hardware and software issues Troubleshoot Citrix virtual workstations Troubleshoot printing issues Triage network/internet connection issues Familiarity with Active Directory and Citrix Desired Skills: Windows Administrator - Endpoint/Desktop Support Incident and Service Request Management Good Communication skills and willingness to work in shifts Exposure in ITSM tool like BMC Remedy, ServiceNow, etc., Exposure to MAC OS troubleshooting will be an added advantage Certification: MCSE and/or CCNA Certification

ITAM , Asset Allocation , Asset Life Cycle , CMDB , Service Now Immediate Joiner Only face to face interviews

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Hi, We are having an opening for License Compliance & GRC Manager a our Mumbai location. Job Summary : We are seeking a dynamic and detail-oriented Manager HAM, SAM, Licensing Compliance, and GRC to lead the governance of IT assets and licensing compliance while also managing governance, risk, and compliance (GRC) functions. This strategic role will oversee hardware and software asset management (HAM/SAM), ensure compliance with licensing agreements, and implement IT GRC frameworks in line with organizational policies and global standards. The ideal candidate should have a strong understanding of IT asset lifecycle management, licensing models, audit processes, and regulatory compliance, along with proven experience in risk management, policy enforcement, and IT governance. Areas Of Responsibility : 1. Hardware & Software Asset Management (HAM/SAM): Manage the full lifecycle of IT assets (procurement to retirement). Maintain accurate inventories for hardware and software using ITAM tools. Define and enforce asset tracking standards and policies. Optimize asset usage and reduce costs through efficient deployment and redeployment strategies. 2. Licensing Compliance: Ensure adherence to software licensing agreements and regulatory requirements. Conduct regular audits and true-ups for major software vendors (Microsoft, Adobe, Oracle, etc.). Track software usage and entitlements to prevent overuse or underutilization. Work with procurement, legal, and vendor management for contract reviews and renewals. 3. Governance & Reporting: Generate regular reports and dashboards on asset utilization, compliance status, and cost optimization. Establish KPIs and SLAs for IT asset management and ensure alignment with global governance standards. Collaborate with procurement, finance, security, and infrastructure teams for process integration. 4. Team & Vendor Management: Lead a team of analysts/coordinators for asset and compliance operations. Liaise with software/hardware vendors and external auditors as required. Drive training and awareness on asset handling and compliance best practices. Educational Qualification : Bachelors degree in Information Technology, Computer Science, or a related discipline. Specific Certification : ITIL v4 Foundation Certified Software Asset Manager (CSAM) Microsoft Licensing Specialist Certification Skills : Strong analytical and audit skills Excellent communication and stakeholder management Policy writing and enforcement Risk identification and mitigation Attention to detail with process-driven mindset Experience : 8-12 years of experience in IT asset management, software compliance, and IT GRC. Strong understanding of global compliance frameworks (ISO 27001, NIST, SOC 2, GDPR, etc.). Expertise in tools such as ManageEngine, Flexera, Lansweeper, or SCCM. Demonstrated experience in licensing audits and compliance management.

Roles and Responsibilities: Manage IT assets, including hardware, software, and licenses to ensure compliance with company policies and regulatory requirements. Coordinate with internal stakeholders to identify asset needs and develop strategies for procurement and deployment. Conduct regular audits of IT assets to ensure accuracy of inventory records and identify opportunities for optimization. Collaborate with other teams to resolve issues related to asset management, such as troubleshooting technical problems or resolving disputes over ownership. Job Requirements: Maintain accurate hardware asset records using ITAM systems Manage hardware purchase orders and vendor relationships Oversee procurement, deployment, maintenance, and disposal of hardware assets Ensure compliance with asset management policies and SLAs Track assets throughout their lifecycle and ensure data accuracy Conduct regular audits and reconcile physical inventory with system records Generate and analyze reports on asset status, utilization, and lifecycle costs

Role :- ServiceNow Architect Experience:- 7 to 15 Years Job Location :- Hyderabad, Chennai, Bangalore. New Delhi, Pune, Mumbai Notice Period :- 0 to 30 Days Job Type :- Full Time Permanent Mandatory Skills:- ServiceNow Architect , ITSM , ITOM, SAM, HAM Please find the Job Description:- • Minimum 8+ years of experience, currently working as an Architect on the ServiceNow platform. • Experience with architecting ITxM (i.e. ITSM, ITOM, ITAM) modules in ServiceNow. • Experience on any other ServiceNow module is a plus. • Experience on at-least 2 end-to-end implementations of ITSM, ITOM and ITAM. • Must be well equipped with running customer workshops for requirement gathering, together with BA. • Experience in building roadmaps and providing consultation keeping in mind the existing tool stack of the customer. • Experience with improving CMDB health and suggesting improvements. • Adept to a client facing role. Good written, verbal communication & interpersonal skills Thanks & Regards NTT DATA - TAG

IT asset management Experience of IT asset , inventory manage, Managed over 50000+ IT assets In depth knowledge on FAR, Asset reconciliation, Asset allocation, De allocation etc, Experience- Min 1years

* Notice Period: Immediate to 1 Month. Key Responsibilities: • Design and develop solutions using ServiceNow ITSM (Incident, Problem, Change, CMDB) and ITOM (Discovery, Service Mapping, Event Management) OR ITAM (HAM & SAM) • Integrate ServiceNow with third-party systems and data sources. • Customize and configure ServiceNow modules, workflows, and catalog items. • Work with stakeholders to gather requirements and translate them into technical solutions. Must-Have Skills: • 4 to 8 years of experience in ServiceNow development. • Deep understanding of ServiceNow ITOM (especially Discovery and Service Mapping) OR ITAM (HAM & SAM) • Solid experience with CMDB architecture and CI relationships. • Strong problem-solving and debugging skills. • ServiceNow Certified Implementation Specialist ITSM/ITOM/ ITAM.

Job Title: ServiceNow ITAM Implementation Specialist (HAM/SAM) Location: Bengaluru/ Chennai Experience: 9 to 12 years Company: Mindsprint Job Summary: Mindsprint is seeking an experienced ServiceNow ITAM Implementation Specialist to join our team. The ideal candidate will have a strong background in implementing and optimizing IT Asset Management (ITAM) solutions, specifically Hardware Asset Management (HAM) and Software Asset Management (SAM), using the ServiceNow platform. You will be responsible for deploying, configuring, and maintaining ServiceNow ITAM modules to enhance asset tracking and management efficiency. Key Responsibilities: Implement and configure ServiceNow ITAM modules, including HAM and SAM. Integrate ServiceNow ITAM solutions with other IT systems and tools. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Develop workflows, scripts, and automation rules to streamline asset management processes. Monitor and optimize the performance of ITAM solutions. Provide technical support and troubleshooting for ServiceNow ITAM applications. Maintain documentation for configurations, processes, and procedures. Stay updated with the latest ServiceNow features and best practices in ITAM. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 9 to 12 years of experience in ServiceNow ITAM implementation and configuration. Strong understanding of ITAM processes and best practices. Proficiency in JavaScript, PowerShell, and other scripting languages. Experience with ServiceNow modules such as HAM and SAM. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. ServiceNow Certified Implementation Specialist or similar certification is a plus.

Excellent opportunity for ServiceNow ITSM/SAM - Technical Consultant Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune Job Role: Technical Consultant Shift: US Shift Work Mode: Hybrid Relevant Experience: 5+ Job Description: Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Develop, configure, and customize ServiceNow applications, with a focus on IT Asset Management, including Hardware and Software Asset Management. Work under the guidance of senior developers and architects to deliver high-quality technical solutions. Participate in all phases of the ServiceNow development lifecycle, from requirement analysis to deployment and support. Assist in the integration of ServiceNow with other business systems and platforms. Adhere to coding standards and participate in code reviews to ensure best practices. Document technical solutions and maintain ServiceNow system documentation. Troubleshoot and resolve issues in the ServiceNow environment. Qualifications Skills and Experience Requirements: Bachelors degree with at least 5 years of ServiceNow design and development experience Development experience on the ServiceNow platform including customization of applications such as ITAM, ITSM and custom apps. Experience developing ServiceNow solutions and technical design documents from business requirements. Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers. Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API) Experience developing, implementing, and maintaining large-scale applications and systems. At least two full lifecycle ServiceNow implementations in the role of a lead consultant. Must have strong requirements gathering experience. Programming expertise in Java, JavaScript or other functional programming languages Demonstrated understanding of ITIL practices Excellent written and oral communication skills. Skills and Certifications ServiceNow certifications:- Service Now System Administrator. Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines ITIL v3 certification. Excellent analytical and problem-solving skills. Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience & demonstrated leadership abilities. Interested Candidates can apply at below Fujitsu Portal: https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSMSAM-Technical-Consultant-976/976-en_US/

Roles and Responsibilities Manage IT assets throughout their lifecycle, including procurement, deployment, maintenance, and disposal. Ensure accurate tracking and reporting of hardware assets using HAM tools like IMAC. Collaborate with stakeholders to identify asset requirements and develop strategies for optimal utilization. Conduct regular audits to ensure compliance with company policies and industry standards. Provide technical support for asset management processes. Good at preparing Excel reports (Vlookup, Pivot table, Hlookup)

Dear Candidate, I represent the Talent Acquisition team of Affluent Global Services Pvt Ltd ( A First Meridian Company ) a Microsoft Gold Partner and Cloud Solution Provider . To give you a quick brief, we are a Young, Promising and Rapidly growing company with varied expertise across domains and professionals across multiple cities in India and Global presence. We also Pride in having a Certified ODC for Microsoft in Hyderabad. Role: Servicenow Developer Interview Mode: Face to Face Location: Hyderabad, Bangalore, Chennai, Mumbai, Kolkata and Gurgaon Notice Period : Immediate Joiners only Experience:4 to 9 Years Email: tuppari.pradeep@affluentgs.com Job Description: ServiceNow HAM Pro HAM/ SLTN Developer - ServiceNow HAM Pro HAM/ SLTN Developers - 4 to 5 years of Experience with flow designer development - Catalog development - Experience in writing Script business rules - Customizing HAM workflows - Creating customized client scripts, - Creating custom modules and solutions in ServiceNow, - Troubleshooting code in ServiceNow Tech & Data Resources Responsibilities: - ServiceNow Implementation Specialist - Core module (ITOM and ITAM Background, Heavy focus on Hardware asset management and CMDB, Service Catalog, Flow Designer ) - Responsible for all scripting changes including Client Scripts, Business Rules, Script -Includes, and UI Actions, UI Macro, UI Pages, Sites. Create a consistent and easy to read formats for all scripts that includes comments explaining the functionality. Server-side scripts using the most efficient GlideRecord methods to reduce overall processing time. - Development/Customization and Administration of Service Now Core Modules, Hardware/Software Asset Management, CMDB, Service Catalog, Idea, Demand, Project Portfolio management, Content Management System. - Responsible for Integrations with 3rd party tools, applications, and systems - Work extensively on external integrations using Direct Web services over SOAP and REST - Creation of design documents ,test cases & Unit testing - Defect fixing & accommodate small changes in case of minor enhancement - Customization of different applications and modules within ServiceNow - Java Scripting knowledge and hands on experience on it. - Hands-on with ITIL Process implementation. Hands-on technical delivery including required documentation of cost-effective Service-now solutions. - Ability to create and Modify Workflows. - Hands-on design, development, and deployment experience with the Service-now platform. - Knowledge of ITIL methodologies and processes. - SaFe Agile Methodology Skills Required: . Fullstack Experience (Preferred), JavaScript, ReactJS, JSON, SQL/MySQL, • Content Management System / Portal Development /ServiceNow Workspace Builder • Advanced Skills with ServiceNow Development APIs • Web Service Integration experience and ServiceNow Integration Hub • LDAP Integration experience Interested Candidates for face to face interview , Please revert me with Passport Size Photograph and PAN Card copy along with below details to the mentioned email: tuppari.pradeep@affluentgs.com Full Name as per Pan Card: PAN Card Number : Current Organization (Employer): Payroll Company- Company website- Current CTC: Expected CTC: Reason for change: Current location: Notice period: Total Experience: Relevant experience: Alternate Number: Any Offers: If Yes-Details: Skype ID: DOB: Highest Educational Qualification with college Name :

Job Summary IT Asset Management Specialist - Work From Office - Hyderabad client office Responsibilities Developing and implementing procedures for tracking IT assets in ServiceNow is a must. Maintaining an accurate inventory of hardware and software assets. Ensuring compliance with asset management policies and regulations. Coordinating with vendors for procurement and contract negotiations. Monitoring the lifecycle of IT assets to optimize their use and mitigate risks. Managing the disposal and replacement of obsolete or ineffective IT assets. Providing regular audits analysis and reports on the cost performance and value of IT assets. Collaborating with the IT team to forecast future budgets and savings. Ensuring data privacy and security of IT assets. Supporting field personnel in troubleshooting issues related to IT assets. Addressing discrepancies in the asset repository. Assisting with special projects as needed. Maintaining high levels of customer service. Responding to inquiries about order status shipping and quality discrepancies. Tracking requests and communicating expectations to customers. Scanning equipment as it is received to enter into the asset database. Maintaining local and remote inventory levels for IT assets. Coordinating equipment disposals for remote locations. Providing ad hoc reports as requested. Ensuring assets are received from vendors and shipped to end users in a timely fashion. Developing and maintaining detailed reports on IT asset management activities including asset utilization compliance and financial metrics. Team Management: Leading and mentoring a team of asset management professionals ensuring effective communication and collaboration. Assigning tasks monitoring performance and providing training and development opportunities. SLA Management: Establishing and maintaining Service Level Agreements (SLAs) with internal and external stakeholders. Ensuring that asset management services meet or exceed agreed-upon performance standards. KPI Management: Defining tracking and reporting on Key Performance Indicators (KPIs) related to IT asset management. Using KPIs to measure the effectiveness of asset management processes and identify areas for improvement. This role requires strong organizational skills attention to detail and the ability to work collaboratively with various departments to ensure efficient asset management. Additionally proficiency in creating and analyzing reports managing teams and ensuring compliance with SLAs and KPIs is essential for providing insights and supporting decision-making processes. Certifications Required Preferrable Servicenow #LI-BR3

We are looking for a skilled IT Software Asset Management Sr. 1 to join our team in Bengaluru, with 6-8 years of experience. Roles and Responsibility Creates integrations, focusing on SaaS tools for both IT and LOB software, including pre-built integrations and customized APIs. Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Completes quality assurance reviews of SAMPro, HAM, and other ServiceNow-related stories. May act as an IT Vendor Manager for the purposes of the ServiceNow relationship and works with other third-party vendors when working on integrations. Develops moderate HAM or ITAM workloads as appropriate. Provides support to other (hardware, cloud) Asset Management staff within ServiceNow. Job Requirements Bachelor's Degree in Information Technology or related business concentration preferred. ServiceNow CSA certification preferred; additional developer certifications will be considered, including Certified Application Developer and Certified Implementation Specialist (CIS) in SAM. Good understanding of software licensing and compliance is required. Excellent Microsoft Office skills are essential. Ability to work independently and as part of a team is necessary. High degree of professionalism is expected. Demonstrated excellent interpersonal and communication skills are required. Experience with QA is preferred. IT Asset Management or IT Procurement experience is helpful. Any experience with ITAM or HAM beyond SAM is preferred. Related experience is preferable in a large-scale technology environment. Self-starter capability is required. Ability to build partnerships outside of tactical teams is beneficial. ServiceNow acumen is required.

We are looking for Executive/Sr. Executive-IT Asset Management for Cashify-Gurgaon Experience- 1+ Years Roles & Responsibilities: 1. Support the implementation, administer, and enforce all IT asset management governance requirements and related technology policies, controls, standards, procedures, and processes related to ITAM. 2. Monitor hardware compliance and usage to identify, reallocate and remove unused hardware. 3. Ensure Audit compliance for the HAM IT assets 4. Mobile & sim Management 5. Take care of Vendor Management & Vendor Billing 6. Handle all the queries related to RO & PO 7. Coordination with other teams 8. Reports as per the requirement 9. Knowledge related to OS, Desktop & Laptop will be an advantage Note-Proficiency in MS application(Excel, word & PPT)

We are seeking a highly skilled Senior ServiceNow Developer with 8+ years of experience to join our dynamic Technology Implementation team. The candidate will be responsible for designing, developing, and implementing complex ServiceNow solutions across various modules, including Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). The role involves customizing and configuring ServiceNow applications, developing scripts and integrations, troubleshooting technical issues, and ensuring operational efficiency. Experience with HAM/SAM Pro, ServiceNow REST API, and Agile methodologies is a plus. Strong communication, problem-solving skills, and the ability to work independently are essential. ServiceNow CSA certification is preferred. This is a work-from-office role based in Hyderabad (5 days a week). Candidates must be willing to travel to Hyderabad for a mandatory in-person interview.

HAM Business Analyst 6+ Years of Experience with ServiceNow, Work with business stakeholders, IT, and procurement teams to gather software asset management requirements. Define SAM use cases, workflows, and automation needs in ServiceNow. Ensure compliance with software licensing models (SaaS, Perpetual, Subscription, Cloud, On-Premises, etc.). Assist in configuring and customizing ServiceNow SAM Pro & SAM Foundation. Define license reconciliation, software discovery, and asset normalization processes. Ensure accurate data in CMDB and SAM /HAM tables for asset tracking. Identify non-compliant licenses, unused software, and cost-saving opportunities. Work with vendors and procurement to manage software contracts and renewals. Support internal and external software audits (Microsoft, Adobe, Oracle, IBM, etc.). Use Performance Analytics and Reporting to track software usage and compliance. Generate reports on license usage, cost optimization, and software entitlements. Provide recommendations for cost reduction and risk mitigation. Identify areas for automation using ServiceNow workflows, business rules, and scripts. Optimize software request, approval, and provisioning processes. Implement best practices for SAM/HAM lifecycle management.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role ? Skill - ServiceNow ServiceNow Technical Lead (ITSM Expert + Discovery & CMDB Development ,HAM pro & SAM pro experience) Experience - 6+ years Location – Pune We are looking for a ServiceNow developer to join our team and help us deliver high-quality ServiceNow development solutions to our clients. You will be responsible for developing, configuring, and customizing ServiceNow applications, such as ITSM ,Discovery, CMDB, HAM Pro & SAM Pro and Service Mapping. ? Candidate must have : At least 6+ years of experience in ServiceNow development. Extensive hands-on experience of working with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc. Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc. Ability to build Service Portal pages, designing customer widgets and good understanding of Angular JS Proficient in JavaScript, AngularJS, HTML, CSS, and REST APIs. Good knowledge of ServiceNow development best practices. Familiar with ServiceNow best practices, coding standards, and documentation ? ? Mandatory Skills: ServiceNow - IT Service Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

we are hiring for job position - service now developer Experience -- 4 - 8 Years Location -pune , indore Notice period - Only immediate joiner ( serving Notice period Max 5 Jun 2025) Mandatory skills - ITSM, ITOM, HAM, SAM, CSM, SPM, GRC-TPRM Interested candidate plase share your CV's on - rutuja.s@bwbsol.com / 9850368787

Senior Applications Technical Specialist - MUM0284 Company Worley Primary Location IND-KR-Bangalore Job Applications Schedule Full-time Employment Type Employee Job Level Experienced Job Posting Apr 16, 2025 Unposting Date May 16, 2025 Reporting Manager Title Senior General Manager, Applications We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team . Enjoy a varied & challenging role. Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. ? The Role As an Senior Applications Technical Specialist with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Design, develop and implement enhancements/fixes within Service Now Ensure project and enhancement deployment as per conceptual design documentation and architecture Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria Responsible for administration, development and third tier support of ServiceNow Build and maintain Service Catalogues inclusive of workflow and Orchestration Create and maintain client scripts, business rules, UI Policies, widgets, etc. (JavaScript) Troubleshoot and resolve any potential technical application issues Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.) Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments Proactive, responsive and focused on anticipating future requirements and/or issues Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation. Develop clear and concise technical/process documentation Assist with application enhancements planning, testing and implementation About You To be considered for this role it is envisaged you will possess the following attributes: Qualification and Required Experience Excellent interpersonal and presentation skills Fluent in spoken and written English 5+ years experience as a ServiceNow Administrator 5+ years experience using JavaScript in ServiceNow 5+ years experience as an administrator for ServiceNow Catalogs and Portals 5+ years experience using web services in ServiceNow (REST and SOAP) 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, etc) Experience acting as the primary regression testing resource for a ServiceNow upgrade. Strong understanding of the Users, Groups, Roles, Security Groups, and User Criteria implementation in ServiceNow. Sound knowledge of industry standards and methodologies Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Windows Operating Systems, Citrix, Systems Centre Suite of Products, Active Directory, Azure, Office 365, SharePoint, MS Teams Ability to work with globally dispersed virtual teams across a number of disciplines Experience with Employee Center Pro, IntegrationHub, Virtual Agent, ITSM, AES, HAM, HRSD, ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB, CSDM) highly desirable. Personal Qualities/Behaviours: Strong work ethic Detail oriented and able to solve problems with efficient troubleshooting Self-driven and takes responsibility Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Please noteIf you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.

About The Role Responsibilities: Architect, design, and implement scalable and maintainable ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM etc.). Install, configure, and test new applications and features in a sandbox/dev environment. Continuously explore ServiceNow’s latest capabilities, releases, and technologies to improve the platform and advise on best practices. Integrate asset management with related ITSM/ITOM processes such as CMDB, Incident, Change, and Procurement. Ensure data integrity, normalization, and reconciliation of discovery and inventory sources. Lead proof-of-concept (PoC) initiatives to validate new modules, integrations, or third-party tools. Develop and maintain technical documentation, including solution designs, configuration guides, and standard operating procedures. Establish and promote best practices for ServiceNow development, security, governance, and release management. Collaborate with business stakeholders, developers, and project managers to ensure solutions align with strategic goals and technical standards. Lead workshops, gather requirements, and translate business needs into scalable technical solutions. Provide guidance and mentorship to developers and junior engineers on platform capabilities and architectural decisions. Troubleshoot complex platform issues and recommend long-term solutions. Conduct structured knowledge transfer sessions with the Managed Service Provider (MSP) and internal support teams to ensure continuity, supportability, and platform resiliency. Knowledge of software licensing models (Microsoft, Oracle, Adobe, etc.) Strong hands-on experience with ServiceNow HAM Pro and SAM Pro modules. Qualifications: Proven experience in architecting and implementing solutions on the ServiceNow platform. Strong hands-on experience with ServiceNow administration and development (Flow Designer, Script Includes, Business Rules, UI Policies, etc.). Excellent communication skills, capable of translating complex technical concepts into business-friendly language. Deep understanding of ServiceNow modules such as ITSM, CMDB, Discovery, Service Portal, and Integration Hub. Experience with REST/SOAP integrations and third-party API interaction within the ServiceNow ecosystem. Ability to work independently in a fast-paced environment, managing multiple initiatives. Experience creating documentation and establishing development standards and best practices. ServiceNow Certified System Administrator (CSA) required; Certified Implementation Specialist (CIS) preferred. Band - B3 Location - Bangalore CBR - 200K ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: ServiceNow - SaaS. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We're hiring for Global License Manager with Leading Product Based Co - Gurugram Exp - 15+ Years Notice Period - Immediate to 30 Days Tasks & Responsibility Responsibility for license balance incl counter measures Regular license reporting for on prem, Cloud and SaaS applications Define and monitor key performance indicators (KPIs) Analysis, design, implementation of license strategies Advising Business units/subsidiaries and IT on the introduction of new software products and technologies with regard to licensing issues Further developing of license management and optimizing the software license models Further development and operations of a software asset management system Education & Training Bachelor's degree in fields like Business Administration, Information Technology, Computer Science, or related fields. (nice to have) Certification in IT Asset Management (ITAM), Software Asset Management (SAM), or equivalent is beneficial Technical Knowhow Familiarity with software licensing models (e.g., perpetual, subscription, concurrent). Proficiency with license management and asset management tools (e.g.ServiceNow, Snow License Manager). Understanding of software lifecycle management and procurement processes. Strong analytical abilities to monitor and analyze license usage patterns, ensuring optimized license allocation and avoiding over-licensing. Familiarity with licensing agreements, terms, and conditions from major vendors like Microsoft, Oracle, Adobe, IBM, etc. If interested, kindly share your resume at harjeet@beanhr.com