91 Ham Jobs - Page 2

Hello, We have a opportunity for Service now HAM developer and Service now HAM SME Role for Pan india location. Total Expericene - 6 yrs to 12 yrs Location - PAN India Notice period - immediate - 30 days JD - Closely collaborate and support cross-functional teamsincluding business lines, new product teams, Data Center Site Operations, Sourcing, Accounting, Finance, Software Asset Management to develop and oversee logistics/asset management business processes in a global environment. • Closely collaborate, review and provide guidance for normalization of end user compute programs • Identify and assess ongoing and emerging risks, see and solve technical problems in a meaningful and credible way, research and develop approaches to new solutions, understanding the spectrum of cross-functional requirements, build short- and long-term strategies for business and operational needs, optimized for our operating environment and build alignment with cross-functional partners. • Assist in the development or improvement of HAM policies, processes, procedures, workflows, controls and tooling needs to support emerging operational requirements focusing on accountability, cost savings and avoidance, standardization, scale, and efficiency. • Conduct design reviews of proposed automation and process efficiencies against business goals, operations governance, data integrity, and compliance. • Conduct internal HAM and external supplier audits • Establish and report appropriate KPIs to measure process performance and identify process improvement opportunities. • Develop, run and distribute reports for hardware compliance, inventory, financial data and maintenance contracts • Maintain data integrity across multiple systems, identify root causes of, resolve, data inconsistencies and leverage data to identify new requirements. • Develop required process documentation for implementation and rollout of business process improvements. • Support implementation of broader technology solutions and process automations efforts to improve organizational efficiency and associated controls. • Collect and maintain accurate hardware information in HAM tool • Governance of the approve, deploy, remove cycle for hardware assets • Delegate work to ensure effective execution of team/function deliverables • Ensure knowledge transfer and cross-training of team(s) to effectively support the business • Ensure hardware asset harmonization • Perform reconciliation and normalization activities as needed • Establish and management bulk purchase agreements • Provide feedback on continuous improvement changes needed for development/implementation • Work with IT Procurement and IT Contracts to ensure all legacy and new hardware entitlements are recorded in the HAM tool • Ensure expiring maintenance contracts are renewed after hardware re-harvesting and optimization takes place • Respond to request for new hardware installations and existing hardware transfers Requirements: • BA/BS degree or equivalent practical experience. • 4+ years of work experience in hardware asset management, supply chain management, or other relevant work. • Full understanding of procure-to-pay and its impacts to receiving, asset life-cycle management, and product lifecycle management processes. • Understanding of inventory management, transportation, tax, and trade compliance. • Experience collaborating with cross-functional teams to implement logistics/business processes in a global environment. • ServiceNow HAM experience is a plus or other HAM tools is beneficial • Strong quantitative, analytical, problem-solving skills • IAITAM or CIS-HAM certification a plus If Jd is matching to your profile kindly share your resume and below details on GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM

Roles and Responsibilities Manage IT assets throughout their lifecycle, including procurement, deployment, maintenance, and disposal. Ensure accurate tracking and reporting of hardware assets using HAM tools like IMAC. Collaborate with stakeholders to identify asset requirements and develop strategies for optimal utilization. Conduct regular audits to ensure compliance with company policies and industry standards. Provide technical support for asset management processes. Good at preparing Excel reports (Vlookup, Pivot table, Hlookup)

Role & responsibilities Remote Position We are seeking a highly experienced and strategic Senior ServiceNow Architect with over 12 years of hands-on experience to lead and drive our enterprise ServiceNow implementations. The ideal candidate must have deep expertise in HAM (Hardware Asset Management) , SAM (Software Asset Management) , SAM Pro , and CMDB (Configuration Management Database) modules, and the ability to architect and articulate end-to-end enterprise-level solutions across the platform. This role demands a strong mix of technical expertise, strategic vision, and consultative leadership to design scalable, secure, and optimized ServiceNow solutions that align with our business objectives. Lead the architectural design, development, and deployment of end-to-end ServiceNow solutions across HAM, SAM, SAM Pro, and CMDB modules. Serve as the technical authority and subject matter expert for all things ServiceNow, providing strategic input to roadmap planning and enterprise architecture discussions. Translate complex business requirements into ServiceNow solutions, ensuring alignment with industry best practices and business goals. Define and maintain the architectural blueprint for the ServiceNow platform, driving design consistency and reuse. Collaborate with stakeholders, business analysts, developers, and IT operations teams to ensure solutions are aligned with overall enterprise architecture. Design and implement integration strategies between ServiceNow and other enterprise systems (e.g., ERP, ITSM, discovery tools). Preferred candidate profile 1 Week Joiners Only Remote Position Ready for contractual role Drop your updated resume on suman.kumari@thehrsolutions.in

Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. Business-level proficiency in both Korean and English to facilitate communication with global and domestic stakeholders. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

Greetings! We're hiring for the below role - Role : IT Asset Executive Location : Halol (Candidates from Vadodara can also apply as the Bus facility is available from Vadodara to Halol) Exp : 2+ years Notice Period : Immediate/15 days max If interested, please share your updated resume at ritu.pathak@teamcomputers.com

Asset Management, CMDB, Daily Dashboard, Inward Outward Register, Asset Life-cycle, Asset Database Management, Immediate joiner .

At least 1 year of Experince in Asset Management . Knowledge of Advance Excel , CMDB and Ticketing Tool. looking for immediate Joiners only.

Your Role Administer and maintainDynatraceandSolarWinds(NPM, SAM, WPM) monitoring tools. Perform standard network device logical changes (e.g., IP address, VLAN changes) as approved by the customer. Configureapplication monitoring,web transaction monitoring, andURL/event monitoring. Add nodes using various methods:Agent,WMI,ICMP, andSNMP. Enable monitoring for services, databases, Linux processes, Oracle tablespaces, & create and managecustomized reports,alerts,views, andtemplates. Your Profile 4 to 12 years of experience in managing and administeringDynatraceandSolarWindsmonitoring systems. Strong knowledge ofnetworking technologiesand performance monitoring concepts. Experience withSolarWinds modulesNPM, SAM, WPM. Proficient in scripting and automation usingPowerShellorPython. Familiarity withapplication and infrastructure monitoring, alerting, and reporting. Experience inauto-ticketing integrationand monitoring tool customization.Excellentproblem-solvingandtroubleshootingskills. What You Will Love Working at Capgemini Work onenterprise-scale monitoring architecturesusing Dynatrace, SolarWinds, and other modern tools. Collaborate with global clients across industries, implementingreal-time performance monitoringandautomation solutions. Clear career progression paths fromL2 support to architecture and consulting roles. Be part ofmission-critical projectsthat ensure visibility, reliability, and performance forFortune 500 clients. Thrive in adiverse, inclusive, and respectful environmentthat values your voice and ideas. Work inagile, cross-functional teamswith opportunities tolead and mentor.

Exclusive Women Walkin Drive for Sr.Systems Engineer at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July-2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Note: No Candidate parking facility available at JP Nagar recruitment center location. Note: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue. Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. Job Description: Role: System Engineer (IT Service Management) Experience-2+Years Location-Bangalore Mandatory skills: HAM, Expense Management, Invoice Management Education and Experience: BE/BTECH degree Notice Period: Immediate Joiners Skills: Strong knowledge in Hardware Asset Management (HAM) and Expense Management. IT Asset Lifecycle & Invoice Management. Excellent communication skills. Experience with IT audits (ISO20K, 27K). Compliance management. Expert in MS Excel. Knowledge of ServiceNow. Roles and Responsibilities More than2+ years of relevant experience in IT Asset Lifecycle & Invoice Management processes. Should be experienced in day to day Asset Management & Expense Management related activities Should have strong knowledge in all areas of HAM and Expense Management Excellent written, verbal and presentation skills for interacting with internal and external customers Manage IT hardware asset portfolio with respect to risk,cost control, governance, compliance, and performance objectives. Maintain company policies and processes. Manage a team of IT Asset Specialists Plan and implement IT hardware asset life cycle strategy; advise Procurement and IT Operations in procurement strategies for IT hardware acquisition. Serve as IT hardware asset management subject matter expert. Optimize usage and cost of IT hardware deployments. Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Should be experienced in handling various IT audits ISO20K, 27K etc Experience in Compliance management w.r.t., IT Asset Management and Invocie Management Extreme detail oriented in all aspects of work. Ability to understand and interpret KPIs, SLAs and other IT service performance metrics as related to Asset Life Cycle Management and perform within the contract requirements. Ability to work as an effective team member as well as a self-motivated individual contributor. Proven ability to deliver high quality work on time and with minimal supervision, this role requires a self-starter. Ability to multi-task and prioritize working in a fast-paced environment. Expert level use of MS Excel in working with multiple large data sources to combine for use in problem resolution. Focused on planning ahead and managing time well. Strong bilingual skills (English) in both written and verbal communications. Willing to put in extra time and effort in crisis situations. Understand the core aspects and functionality of different service contracts during the life cycle of each asset based on the needs of the end customers/ end users (third party maintenance vs OEM prepaid maintenance, lease contracts and asset reuse Understand differences between warranties and maintenances, and what supports what. Experience in tracking of purchase orders information. Knowledge and experience of working in Service Now Personal Attributes: Detail-oriented. Able to multitask and prioritize. Strong English skills. Willing to work extra during crises. Regards, Infosys BPM Recruitment team

Position Overview We are looking for an experienced ServiceNow Developer & Senior Developer with strong expertise in IT Service Management (ITSM) and Hardware/Software Asset Management (HAM/SAM) modules, preferably within the financial services industry. The ideal candidate will be responsible for end-to-end solution design, development, and support of ServiceNow applications, with a focus on ITSM and asset management processes aligned with regulatory and compliance needs specific to finance. Key Responsibilities Lead the development and configuration of ServiceNow ITSM and HAM/SAM modules in accordance with financial industry best practices. Design and implement scalable, secure, and compliant ServiceNow solutions to support IT operations and asset lifecycle management. Collaborate with business analysts and process owners to capture requirements and translate them into technical solutions. Develop and customize ServiceNow applications using JavaScript, Flow Designer, Business Rules, Client Scripts, and Script Includes. Integrate ServiceNow with external systems and data sources via REST/SOAP APIs, MID Servers, and IntegrationHub. Optimize and maintain the CMDB, ensuring accurate relationships between assets, CIs, and services. Ensure compliance with governance, risk, and compliance (GRC) requirements within asset management processes. Lead upgrades, patching, and platform maintenance with minimal disruption to business operations. Provide mentorship and guidance to junior developers and support staff. Keep abreast of new ServiceNow features, industry trends, and compliance requirements in the financial sector. Qualifications ServiceNow Certified System Administrator (CSA) Required Certified Application Developer (CAD) – Preferred Certifications in HAM, SAM, or ITSM modules – Highly Desirable Experience with ServiceNow in regulated environments, particularly finance or banking. Exposure to ServiceNow GRC, Performance Analytics, or Virtual Agent is a plus. Bachelor’s degree in Computer Science, Information Systems, or a related field. 4+ years of hands-on experience with ServiceNow platform development. Proven expertise in ITSM, HAM, and SAM module implementation and customization. Experience working within the financial sector, with understanding of compliance, security, and audit requirements. Strong scripting and development experience in JavaScript, Glide APIs, and ServiceNow Studio. In-depth knowledge of ServiceNow platform architecture, performance optimization, and CMDB. Strong experience integrating ServiceNow with third-party systems and tools. Familiarity with ITIL processes and implementation in enterprise environments. Excellent analytical, communication, and documentation skills.

Position Overview We are seeking an experienced and strategic ServiceNow Architect to lead the design and governance of our ServiceNow platform, with a primary focus on IT Service Management (ITSM) and Hardware/Software Asset Management (HAM/SAM). The ideal candidate will have a strong background in financial services, with deep knowledge of regulatory, compliance, and operational requirements unique to the industry. As a ServiceNow Architect, you will be responsible for translating business objectives into scalable, compliant, and efficient ServiceNow solutions across the ITSM and Asset Management domains, driving platform strategy, design standards, and delivery excellence. Key Responsibilities Own the architecture and solution design for ServiceNow ITSM, HAM, and SAM modules, ensuring alignment with business goals and financial industry standards. Define and enforce platform governance, architecture principles, and integration patterns. Provide architectural oversight for all ServiceNow development, ensuring scalable and maintainable design. Partner with cross-functional teams to identify opportunities for automation, optimization, and improved service delivery. Lead the platform roadmap and upgrade planning, ensuring minimal business impact and high platform stability. Collaborate with security and compliance teams to ensure alignment with data protection, audit, and regulatory requirements (e.g., SOX, PCI, GDPR). Evaluate and design integrations with third-party systems, CMDB sources, discovery tools, and financial asset tracking systems. Act as the subject matter expert (SME) for ServiceNow architecture, mentoring development teams and reviewing code/configuration. Monitor new releases from ServiceNow and recommend relevant new features or modules to stakeholders. Lead architectural reviews, POCs, and performance assessments to ensure high availability and optimized system design. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field. 8+ years of ServiceNow experience, including 3+ years in a ServiceNow architect or lead developer role. Deep expertise in ITSM, HAM, and SAM module design, configuration, and deployment. Strong industry experience in financial services, with understanding of operational risk, compliance, and governance. Hands-on experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, IntegrationHub, and REST/SOAP APIs. Extensive knowledge of CMDB design, discovery processes, and asset lifecycle governance. Experience with enterprise architecture frameworks (e.g., TOGAF, ITIL v4). Strong interpersonal and stakeholder management skills, including executive-level communication. Solid understanding of Agile, DevOps, CI/CD pipelines, and platform performance optimization. Preferred Certifications: ServiceNow Certified System Administrator (CSA) – Required ServiceNow Certified Implementation Specialist in ITSM and HAM/SAM – Highly Preferred Certified Application Developer (CAD) TOGAF, ITIL v4, or similar enterprise architecture/IT service management certifications.

The ServiceNow Senior Developer will be a highly experienced results-driven person who is focused on delivering excellent customer focused solutions to join our team of developers.This person will provide leadership and oversight to ensure alignment to business strategy and the ServiceNow roadmap and is actively involved in the overarching governance of the platform. In this role, the successful candidate will oversee the maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities. The candidate should have overall ServiceNow Skills including experience with Hardware/Software Asset Management, ITSM and Integrations. Responsibilities: Seeking an individual with ServiceNow Development, Integration and Maintenance skills as well as experience with HAM, SAM, ITSM and Integration Hub. A thorough understanding of the Common Service Data Model (CSDM) will be critical for this position. The selected candidate will bring ServiceNow System Development and Systems Architect skills, including experience with integrations and software lifecycle management. Advance the SN platform through Integration Hub and automation Design/Architect solutions across the SN platform Consult with the development team, business process owners, customers, users and constituents to develop and analyze customer requirements Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget Design and implement client scripts, UI policies, UI actions, business rules, workflows, and otherwise configure or modify ServiceNow applications to meet business requirements Design and implement integration via REST and SOAP API, as well as JDBC and PowerShell scripting Collaborate with internal and external teams to design, build, implement and maintain HAM, SAM and ITSM Collaborate with internal and external teams to design, build, implement and maintain multiple Service Portals Serve as administrator and developer for the whole ServiceNow platform Performing day-to-day support and maintenance of ServiceNow across Production and Non-Production environments Track, prioritize, and implement enhancement requests and defect corrections, while leveraging formal Change Management processes. Advise on and maintain the use of ITIL and ServiceNow best practices Collaborate with internal colleagues to design and implement data feeds/interfaces with other systems, including databases, other applications, monitoring tools, LDAP, etc. Coordinate and perform application upgrades in partnership with vendors and internal colleagues Perform application testing Create and maintain system design and documentation Develop and maintain procedural documents relating to the management of the platform Provide advanced application support to internal team members Provide training and knowledge transfer to other employees as necessary Assist in IT process implementation and support as necessary Participate in occasional after-hours releases for major implementations Provide "on call support on a periodic basis as required Identify opportunities and implement service improvements across all functional areas within ServiceNow Required Qualifications: A Bachelors degree in Computer Science or equivalent 6+ years of proven experience in designing and implementing solutions on the ServiceNow platform 3-5+ years of experience with writing and reading scripts in ServiceNow using Javascript: both server and client-side Rules including AJAX, Angular JS, HTML, CSS 2-4+ years of experience with HAM, SAM and ITSM processes, maintenance, and development 3-5+ years of fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST 5+ years experience with web-based development languages (JavaScript, Angular JS, HTML, CSS, AJAX, HTTP, XML) 5+ years experience Developing in the Service Portal 3+ years experience Developing in Integration Hub and Flow Designer Solid exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels SaaS Experience / Cloud Development Experience Strong analytical, estimating and problem-solving skills Excellent communication, interpersonal and collaboration skills Ability to be flexible, adaptable and learn new concepts quickly Analytical and problem-solving skills are needed for systems guidance Ability to manage multiple and often conflicting tasks; effectively prioritize Desired Qualifications: Experience Administering/Developing within HAM/SAM Experience Administering/Developing within SPM Experience Administering/Developing in the Employe Service Center ServiceNow Certifications (Integration Hub, HAM, SAM, ITSM, CSDM) Other ServiceNow Certifications ITIL Certification Location - Bengaluru,Chennai,Noida,Hyderabad,Gurugram

Role Description You will be joining Foundational Platforms team within Automation Platform/GTI as a Lead Engineer. The team is responsible for engineering of ServiceNow platform that runs banks CMDB, ITOM, ITAM (SAM, HAM) and ITSM processes (Incident, Problem, Change, Configuration, Service Request, and others). It is one of the most used applications within the Bank. You will have an opportunity to elicit requirements, design and implement solutions used by tens of thousands of users across the world. We are a global team and you will work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India). Your key responsibilities Being a Subject Matter Expert for several ITSM, ITAM, ITOM, IRM, CMDB, CSDM processes and providing support to the relevant development teams Expert in Agile Business Analysis processes, stakeholder engagement, requirement elicitation etc. Liaising with the Product Team, customers, and other stakeholders as appropriate and acting as the business/functional counterpart for solution identification Participating in the analysis of incoming demand requests and progressing them to technical stories for the backlog. Supporting Agile ceremonies: sprint planning, daily stand-up, Show & Tell and retrospectives Actively supporting the business strategy, plans, and values, contributing to the achievement of a high-performance team culture Defining and documenting the standards for how the professional discipline operates Training and educating the chapter (and others where helpful) on these standards Providing oversight and measuring how well those standards are adopted Developing the professional growth of the discipline (e.g. measuring improvements and maturity) Line manager responsibility for resources within BA chapter, ensuring clear development and career paths, succession planning, and hiring of resources Your skills and experience Minimum 15 years of experience working in dynamic IT environment Minimum 5 years of experience working as a ServiceNow Business Analyst ServiceNow in-depth product knowledge is required in one or more of the following areas. Mainline ServiceNow Certifications in these areas are an added advantage ITSM (Incident, Problem, Change, Configuration, Service Request) or ITOM (Discovery/Service Mapping) or ITAM (SAM, HAM) or IRM Proven experience of a Highly Skilled Business Analyst in taking very high-level requirements and working with stakeholders of different seniorities to translate them into technical stories is a Must Experience working in Scaled Agile environment Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations

Implement and configure ServiceNow HAM Pro features including: • Asset Lifecycle Management (LCM) • Reclamation rules and stockroom processes • Model lifecycle configuration • Migrate existing custom HAM workflows to OOTB HAM Pro features. • Collaborate with CMDB, procurement, HR, and legal teams to enable end-to-end hardware lifecycle automation. • Build and modify business rules, UI policies, client scripts, and Flow Designer flows. • Integrate HAM Pro with third-party systems like SCCM, Coupa, AD, or ERP platforms using REST/SOAP APIs and MID Server. • Partner with QA and support teams to test and validate asset processes. • Document technical configurations and support knowledge handover. • Ensure platform governance, upgrade-compatibility, and compliance with internal policies

ITSM (Information Technology Service Management) Hardware Asset & Configuration Manager Role Overview The ITSM Asset & Configuration Manager manages, controls, and protects the organizations IT (Information Technology) assets & their relationship (i.e., hardware, virtual etc.) throughout their life cycle, from acquisition through final disposition. In addition, the IT Asset Manager designs, develops, and implements the organizations asset management strategy. He would be responsible for managing/oversee Asset/CI updates across the technology tracks for a customer with 8x5 coverage (need to align to customer business hours). Job Description: End-to-end ownership & responsibility of day-to-day Hardware & Configuration Management support Develop and maintain company policies and processes. Coordinate with respective Service Provider’s & Internal teams like Procurement for Hardware & Configuration Items to ensure updates to Asset Database & CMDB (Configuration Management Database) using controls like audits, reviews etc. Manage the CI-to-CI relationship with proper control. Collect information for budgeting, inventory, contract summaries and cost comparisons. Ensure process adherence & compliance along with process/tool level integrations with other key processes like change, incident management etc. Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets. Regularly assess & identify gaps in current process and suggest improvements Prepare/update training material & conduct operational training/refreshers whenever required. Utilize implemented KPIs/SLAs for r

Educational Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD

Responsibilities Manage the IT asset inventory and ensure accurate records. Track and monitor the lifecycle of all IT assets from procurement to disposal. Ensure compliance with software licensing agreements and IT policies. Coordinate with the procurement team to acquire new hardware and software. Conduct regular audits to verify asset accuracy and condition. Collaborate with various departments to ensure their IT asset needs are met. Maintain documentation related to asset management processes and procedures. Provide regular reports on asset status, usage, and compliance. Qualifications Bachelors degree in Information Technology, Business Administration, or related field. 2+ years of experience in IT asset management or related role. Strong understanding of IT asset lifecycle management. Familiarity with software licensing and compliance. Attention to detail and the ability to manage multiple tasks simultaneously. Send resume to Mail - gayathri.s@accelits.com Contact - 8939745566

Skill - ServiceNow ServiceNow Technical Lead (ITSM Expert + Discovery & CMDB Development ,HAM pro & SAM pro experience) Experience - 6+ years Location Pune We are looking for a ServiceNow developer to join our team and help us deliver high-quality ServiceNow development solutions to our clients. You will be responsible for developing, configuring, and customizing ServiceNow applications, such as ITSM ,Discovery, CMDB, HAM Pro & SAM Pro and Service Mapping. Candidate must have : At least 6+ years of experience in ServiceNow development. Extensive hands-on experience of working with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc. Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc. Ability to build Service Portal pages, designing customer widgets and good understanding of Angular JS Proficient in JavaScript, AngularJS, HTML, CSS, and REST APIs. Good knowledge of ServiceNow development best practices. Familiar with ServiceNow best practices, coding standards, and documentation Mandatory Skills: ServiceNow - IT Service Management. Experience5-8 Years.

Responsibilities: Architect, design, and implement scalable and maintainable ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM etc.). Install, configure, and test new applications and features in a sandbox/dev environment. Continuously explore ServiceNows latest capabilities, releases, and technologies to improve the platform and advise on best practices. Integrate asset management with related ITSM/ITOM processes such as CMDB, Incident, Change, and Procurement. Ensure data integrity, normalization, and reconciliation of discovery and inventory sources. Lead proof-of-concept (PoC) initiatives to validate new modules, integrations, or third-party tools. Develop and maintain technical documentation, including solution designs, configuration guides, and standard operating procedures. Establish and promote best practices for ServiceNow development, security, governance, and release management. Collaborate with business stakeholders, developers, and project managers to ensure solutions align with strategic goals and technical standards. Lead workshops, gather requirements, and translate business needs into scalable technical solutions. Provide guidance and mentorship to developers and junior engineers on platform capabilities and architectural decisions. Troubleshoot complex platform issues and recommend long-term solutions. Conduct structured knowledge transfer sessions with the Managed Service Provider (MSP) and internal support teams to ensure continuity, supportability, and platform resiliency. Knowledge of software licensing models (Microsoft, Oracle, Adobe, etc.) Strong hands-on experience with ServiceNow HAM Pro and SAM Pro modules. Qualifications: Proven experience in architecting and implementing solutions on the ServiceNow platform. Strong hands-on experience with ServiceNow administration and development (Flow Designer, Script Includes, Business Rules, UI Policies, etc.). Excellent communication skills, capable of translating complex technical concepts into business-friendly language. Deep understanding of ServiceNow modules such as ITSM, CMDB, Discovery, Service Portal, and Integration Hub. Experience with REST/SOAP integrations and third-party API interaction within the ServiceNow ecosystem. Ability to work independently in a fast-paced environment, managing multiple initiatives. Experience creating documentation and establishing development standards and best practices. ServiceNow Certified System Administrator (CSA) required; Certified Implementation Specialist (CIS) preferred. Band - B3 Location - Bangalore CBR - 200K Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: ServiceNow - SaaS. Experience5-8 Years.

Primary Skill: Service Now ATF, ITSM & ITAM module Secondary Skill: Excellent problem-solving and analytical skills Ability to work in a collaborative team environment JD: The ATF Specialist is responsible for designing, implementing, and maintaining automated testing solutions within the ITSM and ITAM modules. This role ensures the reliability, efficiency, and accuracy of system functionalities by leveraging ServiceNows Automated Test Framework. Key Responsibilities: Develop and execute automated test cases for ITSM and ITAM modules using ServiceNow ATF. Identify and document test scenarios, ensuring comprehensive coverage of business processes. Collaborate with developers, business analysts, and stakeholders to define testing requirements. Maintain and enhance test scripts to align with system updates and enhancements. Monitor and analyze test results, identifying defects and ensuring timely resolution. Ensure compliance with best practices for automated testing and quality assurance. Provide training and guidance on ATF usage to internal teams. Required Skills & Qualifications: 5+ years of hands-on experience with ServiceNow ATF. Strong understanding of ITSM and ITAM processes. Experience in test automation, scripting, and debugging. Familiarity with ServiceNow platform and its testing capabilities. Excellent problem-solving and analytical skills. Ability to work in a collaborative team environment.

ServiceNow ITAM, CMDB & ITSM Developer2 About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Job Description SAM/HAM Experience: 6-8 yrs Relevant Experience: 6 yrs Work location: PAN India Working Shift: 6 am /8 am shift Responsibilities: Manage and track software and hardware assets throughout their lifecycle. Ensure compliance with software licensing agreements and regulatory requirements. Optimize asset usage and minimize costs through effective management practices. Collaborate with various departments to maintain accurate asset records. Utilize ITAM tools and platforms to monitor and manage assets. Provide guidance and support to teams on ITAM best practices. Formulate solution designs and implementation roadmaps for customers setting up SAM practices using ServiceNow SAM Pro. Interested candidates can sedn the updated resume to karthika@venpastaffing.com or call @ 9036237987

Essential Functions : Serves as a subject matter resource (SMR) on ServiceNow ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), ITOM, CMDB, and related systems; providing necessary support for all process initiatives and cross-functioning systems. Architects, develops, integrates, and implements ServiceNow solutions. Writes custom scripting and integrates 3rd party software with applications such as Workday and Dynamics 365. Develops and modifies ServiceNow workflows, forms, lists, business rules, and UI components. Owns and develops custom integrations of ServiceNow HAM with Microsoft Endpoint Configuration Manager. Designs, codes, debugs, documents, deploys, and maintains solutions in a highly efficient and effective manner Creates and configures workflow administration, reports, and data imports. Creates, maintains, and enhances reports, dashboards, homepages, and custom views. Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), and scheduled jobs/reports. Assesses new releases and provides direction regarding the adoption of new features. Coordinates application and platform upgrades. Monitors the health, usage, and overall compliance of ServiceNow and its applications. Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap at Glidewell. Collaborates with service, infrastructure, and support teams to ensure adequate delivery of their objectives Participates in design reviews, user requirements sessions, and development teams to deliver features and capabilities supporting automation initiatives. Collaborates with Product Owners, stakeholders, and Engineering teams to understand, estimate, prioritize, and implement solutions. Participates in establishing coding standards to support consistency. Reviews and applies requirements from external and internal teams and aligns with ServiceNow development. Configures out-of-the-box workflows and creates/maintains custom workflows. Facilitates cross-discipline awareness including cross-training and engagement in processes, gathering service-related data, creating dashboards, and participating in performance improvement initiatives. Develops work instructions to ensure that activities are properly documented. Develops user-friendly catalog items with experience in writing workflows. Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support. Schedules, installs, and tests system software upgrades; executes platform upgrades on an as-needed basis. Escalates and works with ServiceNow, Inc. for complex issues out outages. Identifies critical metrics and develops ad-hoc system reports. Translates data into meaningful formats and presents to IT leadership. Performs other related duties and projects as business needs require at direction of management. Education and Experience: Bachelor's Degree in Information Technology or relevant field, required; or additional working experience in lieu. A minimum of eight (8) years of relevant experience in Information Technology, is required. A minimum of eight (8) years of experience as an Application Developer or Systems Engineer, is required. Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required. ServiceNow architecture and implementation experience, are required. ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, a plus. ITIL v3 Foundations Certification, a plus. Note: Please apply if you have experience in SAM Pro Module in ServiceNow Perks and benefits Work From Home Insurance Benefits Great Work Culture

Job Title: Senior Developer ServiceNow Notice Period: Immediate iSource Services is hiring for one of their client for the position of Senior Developer ServiceNow. About the Role - We are seeking a Senior Developer with strong hands-on expertise in ServiceNow, specifically in HAM (Hardware Asset Management), SAM (Software Asset Management), ITAM (IT Asset Management), CMDB, and Catalog space. The ideal candidate will be responsible for designing, developing, and customizing ServiceNow solutions in these areas, ensuring seamless integration and automation to enhance asset management processes. Key Responsibilities: 5+ years of ServiceNow development experience, especially in HAM, SAM, ITAM, CMDB, and Catalog space. Develop, configure, and customize ServiceNow applications for HAM, SAM, ITAM, CMDB, and Catalog space. Collaborate with cross-functional teams and mentor junior developers. Create and maintain custom scripts, workflows, and business rules. Provide technical expertise and troubleshoot issues related to asset management modules. Implement and integrate ServiceNow solutions to improve asset lifecycle management. Location: Remote/Pan India, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad

The HAM Specialist will be responsible for managing the lifecycle of hardware assets within the organization, ensuring optimal utilization, compliance,and cost-effectiveness. This role involves tracking hardware inventory, deployment,maintenance