RESPONSIBILITIES: Develop and execute sales strategies to achieve revenue and growth targets within the assigned area or territory. Generate Leads and convert to potential business. Identify market opportunities and customer needs, and develop effective sales plans and tactics to capitalize on them. Build and maintain relationships with key customers, dealers, and distributors to drive sales and increase market share. Monitor sales performance and market trends within the area, and provide regular reports and insights to senior management. Coordinate with marketing and product development teams to launch new products and promotional campaigns in the area. Ensure compliance with sales policies, procedures, and pricing guidelines. Collaborate with other departments, such as service and finance, to address customer needs and resolve issues effectively. Represent the company at industry events, trade shows, and customer meetings to promote brand awareness and generate leads. WORK LOCATION: Uttarakhand (Dehradun) NCR (Delhi) Maharashtra (Mumbai) Madhya Pradesh (Bhopal) Gujarat (Gandhinagar, Surat) Karnataka (Shimoga) Goa QUALIFICATIONS: Bachelor's degree in Business Administration, Marketing, or related field. 6+ years of experience in sales management, preferably in the heavy machinery, Crusher or construction equipment industry. Proven track record of achieving sales targets and driving business growth. Strong leadership and Flexibility & change management, Thrive to achieve deadlines & sales target
The responsibilities for this position include developing and executing sales strategies to achieve revenue and growth targets within the assigned area or territory. You will be responsible for generating leads and converting them into potential business opportunities. It will be essential to identify market opportunities and customer needs, and develop effective sales plans and tactics to capitalize on them. Building and maintaining relationships with key customers, dealers, and distributors to drive sales and increase market share will be a key part of your role. You will also need to monitor sales performance and market trends within the area, providing regular reports and insights to senior management. Collaborating with marketing and product development teams to launch new products and promotional campaigns in the area is crucial. Ensuring compliance with sales policies, procedures, and pricing guidelines, as well as coordinating with other departments to address customer needs and resolve issues effectively, are also important aspects of this position. Representing the company at industry events, trade shows, and customer meetings to promote brand awareness and generate leads will be part of your responsibilities. The work locations for this position are Uttarakhand (Dehradun), NCR (Delhi), Maharashtra (Mumbai), Madhya Pradesh (Bhopal), Gujarat (Gandhinagar, Surat), Karnataka (Shimoga), and Goa. To qualify for this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field. Additionally, you should have at least 6 years of experience in sales management, preferably in the heavy machinery, crusher, or construction equipment industry. A proven track record of achieving sales targets and driving business growth is required. Strong leadership skills, flexibility, change management abilities, and a drive to achieve deadlines and sales targets are also essential qualities for this position.,
You are an experienced and dynamic Spares & After-Sales Head responsible for leading and managing after-market services and spare parts operations in Kerala. Your role is crucial in ensuring customer satisfaction, revenue growth, and maintaining the company's reputation for reliability and service excellence in the crusher manufacturing industry. You will report to the Aftermarket Head. Your strategic leadership skills will be vital in developing and implementing a comprehensive spares and after-sales strategy aligned with the company's business goals. You will focus on building and growing the after-sales and spare parts division as a significant revenue stream while leading the development of annual budgets and forecasts for spares and after-sales services. Establishing and maintaining strong relationships with clients is key to ensure customer loyalty and satisfaction. You will address customer queries and complaints promptly and efficiently, ensuring resolutions align with company standards. Developing feedback mechanisms to monitor service quality and customer satisfaction will be part of your responsibilities. In terms of spare parts management, you will oversee inventory planning, stock control, and efficient distribution. Collaborating with procurement and production teams will be necessary to ensure timely availability of spares. Optimizing inventory levels to reduce costs while maintaining parts availability to minimize machine downtime for customers. Your role will also involve overseeing after-sales services, including installation, maintenance, repairs, and technical support. Developing service-level agreements with customers, ensuring adherence, and having a well-trained service team capable of delivering high-quality support to clients are essential. Identifying and implementing improvements in spares management and after-sales processes to enhance efficiency and profitability will be a key focus. Leveraging technology such as CRM and ERP systems to streamline operations and improve data-driven decision-making. Establishing KPIs to monitor and improve service delivery and spare parts performance will also be part of your responsibilities. You will lead, mentor, and develop a team of professionals in the spares and after-sales department. Building a culture of accountability, customer focus, and continuous improvement, ensuring continuous training and skill development for service technicians and support staff will be crucial. Compliance with health, safety, and environmental regulations in service operations is mandatory. Providing regular reports on spares and after-sales performance, including revenue, profitability, and customer feedback, will be required. Desired qualifications include a Bachelor's degree in mechanical engineering, Industrial Engineering, or a related field. An MBA is a plus. You should have at least 15 years of relevant experience in spares and after-market service, preferably in the machine manufacturing industry, with excellent presentation and communication skills. In-depth knowledge of crushers, spares management, and after-market service practices is essential. Key Performance Indicators (KPIs) you will be evaluated on include revenue and profitability from spares and after-sales services, customer satisfaction, service response and resolution times, inventory turnover, spare parts availability, and team productivity and performance metrics. This job description aims to provide essential information about your role. Other duties may be assigned as necessary. Flexibility to adapt to changing project requirements and priorities, as well as travel, is essential for this position.,