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International Technical Process Talentq Solutions

1.0 - 3.0 years

3 - 5 Lacs

bengaluru

Work from Office

Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively troubleshoot the customers issue towards absolute resolution. Engages the customer in a spontaneous and conversational manner in a way that makes the customer experience good and enriching Investigates and clarifies consumer comments, questions, and concerns using active listening and probing skills Knows how to effectively multitask and prioritize workload. Can effectively go thru the systems and process while carrying on a conversation with the customer Recommend available service options when necessary. Use tact and judgment in communicating with, in particular...

Posted 2 months ago

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