374 H323 Jobs - Page 3

Location - Pune, BLR , Hyd Exp -8+ yrs CBR-155K cisco UCCX - there are two cisco contact centers UCCE and UCCX. we want UCCX SBC experience, preferred Audiocodes. but other SBC is also fine like Cisco CUBE, Oracle, Ribbon, anynode, etc *voip to ms teams migration , MS TEAMS migration & admin, *SBC , cisco contact center,SME , Migration Architect any platform to teams migration, cisco avaya mitel- platforms , session border controller Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction D...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...

We are looking to add an experienced Clinical Writer to our team. The person in this position must be able to independently contribute to the development of initial and update(s) of CERs that support the applicable regulatory submission requirements for the medical device products. An experienced Clinical Analyst professional has relevant medical/life-science qualification and knowledge/direct clinical experience in the use of the device or device type in a clinical setting. The expected experience is 7 - 8 years with a minimum of 4-5 years of CER writing experience is essential. A minimum of 4-5 years of medical writing/reviewing experience is needed. The experience is expected to be curren...

The Performance Excellence Senior Analyst is focused on conducting observations and ensuring the quality of the customer interaction between the Case Management and Reimbursement team members (phone agents, Team Leads, Field and other roles as required) and customers As omni channel capabilities are introduced to the CEC customer journey, this role will support those interactions as well and may include email, SMS/text, chat, and other channels This role will ensure a consistent and compliant application of communication techniques, work process document (WPD) procedures and customer service best practices by coaching and delivering feedback to Case Management and Reimbursement team members ...

The Performance Excellence Analyst is focused on conducting observations and ensuring the quality of the customer interaction between the Case Management and Reimbursement team members (phone agents, Team Leads, Field and other roles as required) and customers As omni channel capabilities are introduced to the CEC customer journey, this role will support those interactions as well and may in-clude email, SMS/text, chat, and other channels This role will ensure a consistent and compliant application of communication techniques, work process document (WPD) procedures and customer service best practices by coaching and delivering feedback to Case Management and Reimbursement team members (phone...

As a Technical Support Lead at Vitel Global Communications Pvt Ltd in Hyderabad, your role involves overseeing a team of technical support engineers to ensure the delivery of high-quality VoIP services and maintain customer satisfaction. **Key Responsibilities:** - **Team Leadership**: Lead, mentor, and manage a team of technical support engineers, providing guidance and support to ensure high-quality performance. - **Technical Support**: Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. - **Client Interaction**: Serve as the primary point of contact for escalated technical issues, ensuring timely resolution and minimal disruption to op...

So, what’s the role all about? The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the client's ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change management as required to support the customer’s environment and infrastructure. How will you make an impact? Position reports on a day-to-day basis to MOS Manager. • Knowledge of NiCE solutions – Engage/NTR • Work directly with client's System Engineers to support the NiCE infrastructure across th...

Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally. At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future. Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale. Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation. This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and impr...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

About The Role CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources. Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS

So, what’s the role all about? The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the client's ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change management as required to support the customer’s environment and infrastructure. How will you make an impact? Position reports on a day-to-day basis to MOS Manager. • Knowledge of NiCE solutions – Engage/NTR • Work directly with client's System Engineers to support the NiCE infrastructure across th...

Medcare Hospitals Medical Centres is looking for Senior Resident - Internal Medicine to join our dynamic team and embark on a rewarding career journey. Patient Care: Provide comprehensive medical care to patients under the supervision of attending physicians. Perform physical examinations, diagnose medical conditions, develop treatment plans, and monitor patient progress.Clinical Supervision: Supervise and provide guidance to junior residents, interns, and medical students in their clinical duties. Assist in their training, evaluation, and professional development.Hospital Rounds: Conduct regular hospital rounds to assess patients, review test results, and discuss treatment plans with the he...

In this role at Collab Unified Collaboration, you will be responsible for implementing and maintaining various communication technologies. Your main responsibilities will include: - Configuring and managing CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Having a basic understanding of UCS Servers and VMware Virtualization - Providing consulting and troubleshooting services - Demonstrating proficiency in DNS, DHCP, TFTP, NTP, and LDAP Desired skills that would be an added value to this role include: - Programming skills in Java/Python - Understanding of Cis...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:SW/Application Tech Support Practitioner Project Role Description:Act as the ongoing interface between the client and t...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Band: 6 to 10 Years Description: Android Platform Education: Degree in Computer Science, Information Technology, Communication Technology or a comparable qualification Experience : Solid expertise in AOSP , Android framework and services (such as Multimedia, camera ). Solid expertise in Android HAL , Android graphics pipeline, DRM, Codecs. Good experience in working in Linux Kernel configurations to enable the Android container and VM based solutions. Good knowledge in Hardware abstraction layers in Android and/or Linux. Programming using C/ C++ , Java/Kotlin, Linux . Good understanding of the git, CI/CD workflow Experience in agile based projects. Design and Development of Android framework...

Engineer should be well versed with Avaya voice technology platform . He should be aware of the Avaya applications like Avaya Communication manager, Avaya System manager , Avaya session manager , Avaya AES application, Avaya SBC , Avaya gateways . Should be having exposure on these applications installation and configuration , along with their integration and commissioning . Avaya call management system . This all to be on Avaya version 10 . Avaya version 8 and Avaya version 6. Avaya IP office systems He should be having good exposure on Avaya IP office PBX and their installation and commissioning as per latest platforms and versions . Having good experience on troubleshooting for the fault ...

About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration

Looking to onboard a skilled SAP SD & IM Functional Specialist with 7-10 years of experience. The ideal candidate will have a strong background in SAP Sales & Distribution and Inventory Management functionalities in IS-Retail, with excellent analytical and problem-solving skills. Roles and Responsibility Design and implement industry-leading landscape to drive digitization of supply chain. Employ descriptive, predictive, and prescriptive analytics to drive business decisions. Contribute to DevOps and Agile initiatives. Gather requirements, analyze processes, design configurations, integrate systems, test, and support. Collaborate with business and IT teams to achieve business information req...

Network Voice & Video SME - PnC Provide day-to-day operational support for Cisco CUCM and associated voice systems, ensuring high availability and performance. Monitor system health and performance, addressing issues proactively to prevent service disruptions. Handle routine maintenance tasks, including software updates, patches, and system backups. Troubleshooting and Issue Resolution: Diagnose and resolve complex issues related to CUCM, including voice quality, call routing problems, and system errors. Utilize diagnostic tools and logs to identify root causes of issues and implement corrective actions. Collaborate with Cisco TAC and other vendors for advanced troubleshooting and resolution...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Application Development Good to have skills : SAP FIORI/Gateway architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business obj...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Unified Communication Operations Good to have skills : NA Minimum 3 year(s) of expe...

Role Overview: As a Tier 2 Voice Engineer/Network Technician, you will be responsible for participating in a rotating 24*7*365 shift to provide operational coverage. Your main duties will include trouble ticket incident management, proactive network monitoring, handling customer escalations, liaising with other NOC Engineers and Network Operations Centers, and maintaining operational standards in line with customer SLAs. Key Responsibilities: - Provide proactive fault resolution support for Voice/VoIP cases - Use network tools to monitor core network and customer services - Initiate incident management process proactively - Perform diagnostics on all Voice network and customer faults - Gener...

Role Overview: As a Cisco Voice - SA Level in our company, you will be responsible for the administration and maintenance of a complex enterprise communications architecture that integrates voice, video, and web services. Your primary focus will be on supporting, troubleshooting, and designing/deploying Cisco Unified Communication Manager and Microsoft Teams Telephony, Video, and Chat. Additionally, you will work with Cisco Telepresence products and voice protocols such as SIP, H.323, and MGCP. Key Responsibilities: - Hold a Bachelors Degree or Higher in Computer Science, Information Technology, or a related discipline with at least 10 years of experience in IT. - Possess a minimum of 12 yea...