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2.0 - 6.0 years

5 - 9 Lacs

pune, chennai, bengaluru

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We are looking for a skilled Telecom OSS BSS Engineer with 5-9 years of experience to join our team in India. Roles and Responsibility Design, develop, and implement telecom OSS BSS solutions. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for telecom OSS BSS projects. Troubleshoot and resolve complex technical issues related to telecom OSS BSS. Participate in code reviews and ensure high-quality code standards. Work closely with clients to understand their needs and provide tailored solutions. Job Requirements Strong understanding of telecom OSS BSS principles and technologies. Experience with telecom pro...

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1.0 - 4.0 years

3 - 6 Lacs

patiala

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Hotel Surya is looking for Telephone Technician - Engineering to join our dynamic team and embark on a rewarding career journey. Install, maintain, and repair telephone and communication systems including PBX and VOIP networks. Conduct troubleshooting for connectivity issues and ensure optimal system functionality. Coordinate with IT and network teams for seamless integration. Maintain documentation of installations, configurations, and service logs for operational efficiency. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the emplo...

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5.0 - 10.0 years

11 - 16 Lacs

hyderabad

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Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improvin...

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8.0 - 12.0 years

2 - 5 Lacs

bengaluru

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SAP Product Architect - MaterialsJob Description SummaryResponsible for multiple enterprise projects as a technical expert. This role will work on highly complex ERP projects that require in-depth techno-functional knowledge in the SAP Materials Management modules. Job Description Roles and Responsibilities: In this role you will: Be responsible for implementation of the solution, including configuration and testing, for the aligned initiative (project/deployment/product development)Interact with PO, Development Leader, X-Functional PAs. Be accountable and responsible for on-time solution delivery. Be accountable for Functional & Technical Specification for gaps identified in their respectiv...

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3.0 - 8.0 years

14 - 19 Lacs

hyderabad

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About the Job Were looking for a Senior Real Time Analyst will be responsible for real time management in support of operations monitoring, analyzing, call routing, operational reporting, minimizing impacting issues, communicating, and making changes that positively affect the real-time and command center performance.The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Senior Real Time Analyst, You Will Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Intraday Management Facilitate daily syncs with clients/vendors to ...

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4.0 - 9.0 years

1 - 5 Lacs

chikkaballapura, kothamangalam, bengaluru

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Long Description Job Role VOIP/ Telephony Experience 4 to 12 Years Location Pan India Notice Period 0 to 45 Days About The Role Great hands-on experience over SBC integrations, SBC configurations, SIP server integrations, SIP configurations, SBC-SIP-Genesys Integrations SBC- Session Border Controller SIP Session Initiation Protocol. Genesys cloud product, hands on experience. Extensive experience in deploying and managing open-source telephony platforms, including Kamailio for SIP routing, Asterisk for PBX functionalities, and PJSIP for advanced SIP handling. Skilled in integrating these technologies to create scalable, high-performance communication systems tailored to business needs. About...

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9.0 - 14.0 years

6 - 10 Lacs

bengaluru

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Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose...

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7.0 - 11.0 years

9 - 13 Lacs

pune

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UC Job Description: Mandatory Skills: Cisco Unified Communication Manager 11.x and above Cisco Webex Control Hub administration Teams Meetings Administrations, Users and policy managements. Zoom user and meeting Administration feature controls through groups assignments. Troubleshooting and Managing Teams, Webex and Zoom meetings. Teams, WebEx, Zoom Reports, Analytics Webex Cloud integration WebEx Edge Cisco TMS Cisco Telepresence Endpoints (Room Series & Legacy Cisco Devices) Cisco Expressways Zoom Conferencing and integration with Cisco Telepresence MS Teams Conferencing and CVI with WebEx MS Teams WebRTC, Web Engine concept for VC devices Knowledge and troubleshooting skills of protocols ...

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Tier 2 Voice Engineer/Network Technician, your role will involve participating in a rotating 24x7x365 shift schedule to ensure operational coverage. Your key responsibilities will include: - Managing trouble ticket incident resolution - Proactively monitoring and troubleshooting the network - Handling customer escalations and providing timely updates - Collaborating with NOC Engineers and Network Operations Centers globally - Maintaining operational standards to meet customer SLAs Your qualifications should include: - Strong understanding of SIP protocol, VOIP, Broadsoft, and hosted services - Proficiency in ISUP, Q.931, SIP, H.323 protocols, and IP networking - Experience in telecom in...

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Cisco Support Engineer at VIS, you will be a part of a company that has experienced exponential growth over the last 10 years, from 25 employees to over 600. Our focus on caring for our employees sets us apart, as we truly believe that they are our most valuable assets. If you possess the right caliber, creativity, and passion in your work, we welcome you to join our team. **Role Overview:** - Provide support as a Cisco Support Engineer in Mumbai, with potential opportunities in Noida or other locations. - Utilize your skills in UCCE/PCCE, T1/E1, SIP, H.323, MGCP, and have knowledge of recording solutions in the VOICE Cisco Voice domain. **Key Responsibilities:** - Offer support for Cis...

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a developing subject matter expert responsible for resolving client solution requirements in line with Service Level Agreements (SLAs). Your role will involve performing configurations, installations, and troubleshooting break/fix events at a low to medium level of complexity. You will also work towards professional level certification while expanding your business knowledge. Key Responsibilities: - Own larger portions of installations and break/fix incidents during the project lifecycle. - Take ownership of problem resolution and troubleshooting, escalating complex issues when...

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8.0 - 10.0 years

6 - 10 Lacs

gurugram

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About the Role: OSTTRA India The Role: Distinguished Engineer The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to...

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7.0 - 9.0 years

6 - 10 Lacs

pune

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Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to r...

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2.0 - 3.0 years

6 - 10 Lacs

gurugram

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Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, defin...

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1.0 - 3.0 years

1 - 5 Lacs

pune

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

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1.0 - 3.0 years

1 - 5 Lacs

pune

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

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4.0 - 6.0 years

6 - 8 Lacs

andhra pradesh

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4 to 6 years of implementation and support experience of SAP MM/IM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements. Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting:investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Documen...

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2.0 - 7.0 years

4 - 9 Lacs

andhra pradesh

Work from Office

"4 to 6 years of implementation and support experience of SAP MM/IM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements. Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshootinginvestigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Documen...

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3.0 - 6.0 years

7 - 11 Lacs

pune

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You will be A member of a 24*7 support team responsible for managing Microsoft Teams Direct Routing and Meeting Room Services for the end customer A Unified Communication Service Administrator responsible for monitoring and maintaining services as per the agreed SLA. You will be accountable for (Key Responsibilities) Managing Teams Direct Routing infrastructure for customer. Manage Endpoints like Phones, SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customers and responding to emails. Monitoring the service, identifying, and fixing the issues proactively. Reporting and handling customer calls for review of service...

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will be joining Vitel Global Communications Pvt Ltd, a leading provider of VoIP services known for delivering high-quality communication solutions to businesses and individuals globally. As a Technical Support Engineer based in Hyderabad, Telangana, your main responsibility will be to offer technical assistance for VoIP-related issues through phone calls and emails. You are expected to diagnose and resolve various VoIP problems, such as call quality issues, connectivity problems, and configuration errors. Moreover, you will assist customers in setting up, configuring, and maintaining VoIP systems while also monitoring and ensuring the optimal performance and uptime of the VoIP infrastruc...

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8.0 - 13.0 years

18 - 22 Lacs

bengaluru

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General Summary: As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. ORMaster's degree in Engineer...

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3.0 - 8.0 years

10 - 14 Lacs

chennai

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3+ years working with AWS Connect/TATA Insta CC, including executing and exporting reports, conducting analytics, and troubleshooting setup failures. 3+ years supporting/creating Amazon Connect or TATA Insta CC components, such as routing profiles, queues, and agent management. Strong understanding of call center operations, IVRs, routing strategies, and contact flows. Lead discovery and design sessions with business owners and be able to translate those requirements into best-in-class solutions with dev and architecture. Proven record of developing PoCs, creating design documents, and executing demonstrations. Preferred experience with at least 2 AWS AI services (Amazon Comprehend, Lex, Rek...

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3.0 - 7.0 years

5 - 9 Lacs

maharashtra

Work from Office

Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As an L2 UCCE Support, your role will involve providing support for Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms. You should have a clear understanding of Cisco ICM, CCMP, CVP, CUIC, and troubleshooting processes. Your responsibilities will include: - Supporting Cisco UCCE, UCCX, PCCE solutions, and 3rd party Call recording platforms - Creating MACD in Cisco UCCE and IPT platforms - Understanding VOIP protocols such as SIP, H.323, and MGCP - Familiarity with ITIL processes - Understanding Cisco Voice network deployment models and functioning of voice network devices - Knowledge and use of VOIP and Performance Management Tools - Integration experience with other to...

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3.0 - 4.0 years

15 - 19 Lacs

hyderabad, chennai, bengaluru

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General Summary: Job Area :Engineering - Software Job Location : Hyderabad / Bangalore / Chennai / Noida As a software engineer, you will design, develop Software for Qualcomms mobile chipsets which are based on cutting edge technology. Qualcomm is looking for energetic, creative and self-driven engineer to work in Multimedia Technologies such as Audio and Video codecs, Image Processing, Wireless Modem Technologies, such as 4G, WiFi, Bluetooth, Self-Organizing Networks. Platform Level SW, such as, Linux, Android, Windows, Board Support Packages. IOT Technologies, for Connected Cameras, Smart Assistants, Drones, Virtual Reality, Augmented Reality. Campus Grads will be working on following are...

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